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Customer Service Assistant Jobs in Joplin, MO

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Service Assistant
  • Customer Service Representative

    Loanmax Title Loans 3.8company rating

    Customer Service Assistant Job In Joplin, MO

    Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. Mid America Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday with a rotating Saturday schedule Best of all Never Work on Sundays! Potential $1.00 raise in 90 day depending on performance and attendance. Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: Mid American Title Loans is one of America's most respected title loan companies. Mid American Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.
    $26k-35k yearly est. 17d ago
  • Customer Service Advocate

    Backyard Discovery 4.0company rating

    Customer Service Assistant Job 24 miles from Joplin

    Backyard Discovery in Pittsburg, Kansas is seeking a full-time Customer Advocate. This role requires an individual with a passion for helping customers, exceptional communication skills, and the ability to manage complex issues with professionalism and efficiency. Scheduled hours are Sunday through Thursday, 8:00am to 4:30pm. Starting pay rate will be $18.50 per hour (plus a $5 differential for the Sunday shift). If you're interested in working with an amazing group of people and joining a company that truly values their employees, click apply now!
    $18.5 hourly 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Brian Tatum-State Farm Agent

    Customer Service Assistant Job 24 miles from Joplin

    Job DescriptionBenefits: 401(k) 401(k) matching Paid time off Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-36k yearly est. 34d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Lori Ann Spachek-State Farm Agent

    Customer Service Assistant Job 24 miles from Joplin

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Lori Ann Spachek - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.
    $27k-36k yearly est. 30d ago
  • Customer Service Advisor - Joplin, MO

    Stonebriar Auto Services

    Customer Service Assistant Job In Joplin, MO

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $26k-34k yearly est. 23d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Customer Service Assistant Job 17 miles from Joplin

    * Do you thrive on making a positive, lasting impact on people? * Do you have customer service experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Do you want multiple opportunities to advance your career? * Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: * Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. * An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. * Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! * Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. * Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story!
    $27k-35k yearly est. 36d ago
  • Customer Service Rep(09630) - 716 S Broadway

    Domino's Franchise

    Customer Service Assistant Job 24 miles from Joplin

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Jay Temaat-State Farm Agent

    Customer Service Assistant Job 24 miles from Joplin

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Wellness resources Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Group Life Insurance Benefits 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 27d ago
  • Customer Service Associate

    Raising Canes Chicken 4.5company rating

    Customer Service Assistant Job In Joplin, MO

    Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic and genuine * Takes pride in doing a good job Benefits available for hourly Crew: * Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection * OnePass Gym Membership Program * 401(k) With Safe Harbor Employer Match (age 21 & older) * Access to financial advisors for budget and retirement planning * Crewmember Assistance Program * Education assistance * Pet Insurance Perks & Rewards for hourly Crew: * Paid Time Off* * Closed for all major holidays * Early closure for company events * Casual Work Attire * Flexible Scheduling * Perkspot Employee Discount Program * Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Lift and carry, push or pull heavy objects up to 50 pounds * Kneel, bend, twist or stoop * Ascend or descend stairs * Reach and grasp objects (including above head and below waistline) * Excellent verbal and written communication * Ability to show up to scheduled shifts on time * Cleaning tables, floors and other areas of the Restaurant * Taking orders from Customers and processing payments efficiently * Follow proper safety procedures when handling and/or preparing food * Ability to multitask ADDITIONAL REQUIREMENTS: * Must be 16 years of age or older * Provide all Customers with quick and friendly service * Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service * Work under pressure and at a fast pace * Align with Raising Cane's culture by balancing Working Hard and Having Fun * Take initiative * Comply with Company policies Raising Cane's appreciates & values individuality. EOE
    $15 hourly 31d ago
  • Customer Service/Sales

    Home Depot 4.6company rating

    Customer Service Assistant Job 24 miles from Joplin

    Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
    $25k-31k yearly est. 60d+ ago
  • Customer Service Associate Job

    Zips Car Wash 3.5company rating

    Customer Service Assistant Job 4 miles from Joplin

    Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1309 South Madison Street, Webb City, MO, is the perfect position for you! You will bring joy to people's journeys by creating a positive and light-hearted atmosphere where people love to clean their cars. In this customer-focused setting, you will have the opportunity to make a significant impact while earning rewards for outstanding performance! Pay: $12 / hour + Bonus & Commission Pay! Rewards for YOU: * Competitive Hourly Pay * Incentive/Commission Pay * DailyPay. Get paid daily! * Flexible Scheduling; Morning & Evening Shifts Available * Tuition Reimbursement * Free Car Washes Explore your career path, gain valuable experience, and take control of your earning potential by joining an energetic and positive team dedicated to excellence and lifting each other up to be their best. Warm or cold, rain or shine, you will have fun in a team environment where competitions and friendships keep you motivated! Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position! Responsibilities * Welcome and engage with customers in a warm, friendly manner * Engage customers while selling and promoting our Unlimited Wash Club * Safely and efficiently load every vehicle with clear hand signals and a smile * Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests * Maintain all aspects of the site to ensure it runs beautifully Skills & Qualifications * 18 years of age or older * Positive attitude * Ability to work flexible hours including weekends and holidays CSA_MOWEB_S.Madison Job number: 148249 Apply Now
    $12 hourly 60d+ ago
  • Customer Care Specialist-I

    Sparklight

    Customer Service Assistant Job In Joplin, MO

    Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone. Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. Drive Revenue: Secure new and incremental revenue by promoting our products and services. Educate & Assist: Guide customers on using our products and help them navigate our services. Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. Core Competencies Committed: Values each and every customer, while working hard to keep their business and support our communities. Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding. Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. What We're Looking For: Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! Skills: Outstanding communication, solid data entry, and computer skills. Knowledge: Eager to learn about our products and stay up to date with what we offer. Pay Rate: Hourly rate of $13.75-$15.50. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off (vacation, holiday, and personal/sick days) 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation Group Legal plan with Identity Theft Protection Additional Perks Tuition reimbursement (up to $5,250 on 1st year) Annual community support to various organizations across the U.S. Associate recognition & awards programs Advancement opportunities Collaborative work environment We're an Award-Winning Organization! Forbes' “America's Best Midsized Employers” 2021-2023 Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
    $13.8-15.5 hourly 3d ago
  • Outsourced Accounting Services Specialist

    Forvis, LLP

    Customer Service Assistant Job In Joplin, MO

    Description & Requirements As a Specialist in our Outsourced Accounting Services (OAS) group, you will be a valued member of our team and will build relationships with our outsourcing clients. This position will offer you an excellent opportunity for career advancement in our growing firm. To be successful, you should enjoy solving problems, possess strong attention to detail, and have a willingness to learn new things. How you will contribute: Dedicating time to client service while coordinating work for our clients in the following areas: * General ledger and process accounts payable * Payroll processing and payroll tax reporting * Sales & Use tax reporting * Bank and credit card account reconciliations * Depreciation schedule preparation * Monthly, quarterly, and year-end trial balance closing assistance * Prepare and assist with monthly management reports and financial statements * On-site or digital accounting outsourcing * QuickBooks consulting and assistance with accounting system design * Assisting with the training of clients, staff, and other OAS personnel We are looking for people who have Forward Vision and: * Strong initiative and problem-solving abilities * Commitment to providing an unmatched client experience * Ability to prioritize work for multiple clients and consistently meet deadlines * Excellent verbal and written communication skills * Proficiency in Microsoft Office Suite Minimum Qualifications: * Associate degree or higher in accounting, finance, or other business-related field or a minimum of 2 years of experience in accounts receivable, accounts payable, general ledger, or staff accounting Preferred Qualifications * QuickBooks ProAdvisor designation * Prior experience with CaseWare, Fixed Assets CS, and Bill.com * Experience working with QuickBooks, QuickBooks Online, Intacct, or similar general ledger software package #LI-JOP #LI-KA1
    $30k-48k yearly est. 34d ago
  • Rental/Service Agent

    Bob's Rentals

    Customer Service Assistant Job In Joplin, MO

    Job Description Bob's Rentals dba AVIS Rent a Car Urgently Hiring Qualified Applicants: Join us and receive a $1,000.00 Hiring Bonus Hybrid Agent Role: If you're looking for a sales career with high earning potential in a retail counter environment, this is a great option for you! Bring Your 'A' Game and we'll help you reach your full potential by developing, rewarding and inspiring you to go the extra mile. So, whether you have experience or not, we're always looking for passionate, innovative people like you to help us shape the future of our industry. With Rental Agents having been with us for over 20 years, we pride ourselves on our employee focused business structure. Why Choose Us? Competitive Compensation: Earn $17.00/hr, After the 90-days, $15.00/hr. during your training period, you will have the potential to earn even more through our lucrative commission program. Generous Benefits: back-to-back days off, and access to medical, dental, vision, life, and disability insurance, as well as a 401(k)-retirement plan. Career Growth: Take advantage of advancement opportunities within our company and professional sales training to enhance your skills. Team Environment: Join a supportive and collaborative workplace where you'll always have help available and be part of a close-knit team. What You'll Do: Listen attentively to customer needs and provide personalized recommendations to enhance their travel experience. Proactively engage customers without reservations to increase market share. Guide customers through the rental process with empathy and problem-solving skills. Sell additional products to boost your earnings and contribute to your financial success. Demonstrate independence and responsibility, especially during periods of solo work. This position is just as much customer service orientated as it is cleaning cars and preparing them for the customers. What We're Looking For: Flexibility to work evenings, weekends, and holidays. Able to work in various weather conditions. You are cleaning in a wash bay/garage area and the Airport has an automatic carwash. Willingness to cover shifts for colleagues who are on vacation or taking PTO. High school diploma or equivalent. Valid driver's license and clean driving record. Strong communication and interpersonal skills. Basic computer proficiency. Punctuality and professionalism. To conclude, we love to treat our employees just as much as our customers and with this role you will quickly become vital to our operations and the company's success! Being a company that goes off a first-name basis, you will quickly become a part of a family who wants to see you succeed, even if this role is a transition to a new journey. Apply today and we hope to catch you on the phone soon. We are an equal opportunity employer.
    $15 hourly 25d ago
  • Client Services Agent

    Rise Family

    Customer Service Assistant Job In Joplin, MO

    Job Details Acumen Joplin, MO - Joplin, MO Full Time High School Limited or Occasional Days Admin - ClericalDescription ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a whole has a positive and healthy working relationship with new and existing clients, their families and support coordinators. Support clients (employers and employees) during their enrollment process Process related paperwork and manage electronic communication Accurate data entry using several databases simultaneously while meeting deadlines Establish, foster and grow relationships with clients and program contacts including third party organizations Understand and stay up to date on program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders Act as a communication liaison between the clients and across all Acumens departments, which includes communicating any opportunities and/or issues that may directly impact the client or Acumen Accurate day-to-day support to clients which includes receiving, researching and resolving all client inquiries within contractual specific timeframes Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states within contractual specific timeframes Develop strategies to support the growth of existing programs through marketing, education and community outreach to potential recipients and social services organizations Work collaboratively with other internal departments in order to ensure all issues are addressed effectively in a verbal and written fashion Manage a fluctuating volume of calls and emails Provide effective and efficient customer service via calls and/or electronic communication to clients and internal departments Working hours as established by the hiring manager, while remaining flexible to work occasional weekends, weeknights and/or holidays to meet the needs of the clients we serve Perform other work related duties as assigned ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act Qualifications MINIMUM QUALIFICATIONS At least one year of experience with data entry (manual keying in of information into databases) Works well independently with limited supervision Works as a self-starter with effective communication skills Ability to work in a fast paced environment Prior experience in customer service and/or client relations Ability to handle fluctuating inbound and outbound call volume Must be able to work a flexible schedule, including but not limited to weekends, week nights and holidays Experience working with multiple applications simultaneously Ability to prioritize and handle competing requests successfully Knowledge and experience using Microsoft Word, Excel, PowerPoint, Internet, Email and use of PDFs Patience, perseverance, and follow through mentality Ability to communicate both orally and in writing in a professional manner Attention to detail and critical thinking skills The ability to handle responsibility with limited supervision High standard of integrity Ability to use basic math skills Demonstrates excellent organizational skills, time management, and task orientation Good interpersonal communication skills Ability to handle and accommodate complex clients Must be able to plan for and meet multiple deadlines High school diploma or equivalent with some college preferred (or equivalent work experience) PREFERRED QUALIFICATIONS Willingness to obtain certain state required certifications Ability (if required by program) to travel, including overnight(s), via ground transportation and/or via flight Maintain a valid driver's license within the state of residence and valid automobile insurance (if required by program) Able to provide a secure remote workspace with high speed internet when applicable Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below: (a) Dedicated fax ************ (b) Dedicated email ************************** DISABILITY ACCOMMODATION REQUESTS ONLY (c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources (d) Dedicated phone ************** Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY
    $22k-29k yearly est. 48d ago
  • Customer Service Associate

    Walgreens 4.4company rating

    Customer Service Assistant Job 4 miles from Joplin

    + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Provides customers with courteous, friendly, fast, and efficient service. + Recommends items for sale to customer and recommends trade-up and/or companion items. + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. + Implements Company asset protection procedures to identify and minimize profit loss. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. + Has working knowledge of store systems and store equipment. + Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. + Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Attends training and completes PPLs requested by Manager or assigned by corporate. **Job ID:** 1615770BR **Title:** Customer Service Associate **Company Indicator:** Walgreens **Employment Type:** Part-time **Job Function:** Retail **Full Store Address:** 1011 W MACARTHUR DR,WEBB CITY,MO,64870 **Full District Office Address:** 1011 W MACARTHUR DR,WEBB CITY,MO,64870-02103-05928-S **External Basic Qualifications:** + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evenings and weekend hours **Preferred Qualifications:** + Prefer six months of experience in a retail environment. + Prefer to have prior work experience with Walgreens. + Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evenings and weekend hours. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Various **Store:** 05928-WEBB CITY MO
    $24k-28k yearly est. 19d ago
  • Payroll Customer Service Specialist

    SKIL Resource Center

    Customer Service Assistant Job 45 miles from Joplin

    Payroll Customer Service Specialist - SKIL Parsons Office Provide support to employers contracting with the Agency to receive payroll services for their Direct Support Workers. Assist SKIL customers and their Direct Support Workers (DSWs) with initial hire packet information ensuring they are set up in the payroll computerized system to begin working with their employer. Must provide excellent customer service and maintain good relationships with customers/employers and their DSWs. Essential Job Functions 1.Process New Hire Packets: a. Prepare initial DSW file. b. Ensure all documents are completely filled out and signed. c. Assist with completing all required background checks. d. Send AuthentiCare number to each DSW including instructions. Enter required data into SKIL's computerized payroll program. e. Place file in assigned file cabinet. 2. Assist Direct Support Workers with questions by phone or in office. 3. Send out reminders and notifications to customers/employers and Direct Support Workers of information and changes the State makes with the various program waivers. Job Requirements 1. At least 18 years of age 2. Clear required background checks 3. Have experience with payroll and be knowledgeable with various computer programs 4. Have strong customer service skills and be detail oriented with entering data in SKIL's computerized payroll program. Benefits of working as a full-time Payroll Customer Service Specialist 1. Paid Sick/Personal and Vacation time 2. Paid Holidays 3. Health Insurance 4. Life Insurance 5. 403B Retirement Plan 6. Assurity Supplemental Plans
    $27k-35k yearly est. 22d ago
  • Senior Client Success Representative

    Contact Government Services

    Customer Service Assistant Job 30 miles from Joplin

    Contact Government Services is seeking a Senior Client Success Representative to support our team. The position of Senior Client Success Representative requires knowledge and capabilities inclusive of general business sense, excellent communication skills, experience with a variety of technical communication methods, and demonstrable experience in understanding & executing program initiative style tasking. This position includes primary duties of supporting the Client Success department with goals of identification of new opportunity, recruitment efforts related to new contract acquisition, assistance with existing client program support tasks, and providing support to the Director level of the Client Success team for other needs of the department. This position may include support in the form of identifying new candidates for placement on CGS prime and subcontracts, the ushering of such candidates through security processes, and coordination of program kickoff / sustainment needs around personnel and service requirements. The Senior Client Success Representative will work alongside the Business Development department to help identify and win new bid work to help CGS grow its prime and subcontracting portfolio. This position might be asked to support in various phases of proposal support and may even be asked to dedicate hours to the operational execution of a project as a billable resource. This position is designed to serve as a direct support role to the Director level of the Client Success team. Job duties and responsibilities may include but are not limited to: * Maintain the CRM by updating opportunity cards, assisting to establish pricing, identification & sourcing of candidates, conducting interviews, and submitting qualified candidates against qualified requisitions * Review and provide presentation for candidates to be submitted to end clients * Manage a pipeline of candidates being considered for open opportunities to ensure they get pre-screens, prime interviews, government interviews, and through security screening processes to be successfully placed on contract * Manage, update and enhance CGS Applicant Tracking Systems * Participate in the creation and maintenance of core documentation and systems * Maintain a knowledge of government contracting * Assist with the maintenance of CGS's client relationships, and all respective needs, communications, opportunities, and growth initiatives * Create organic growth with existing clients * Participate deal crafting and business strategy for growth including pricing and contract term considerations * Assist with the onboarding new clients from wins from new prime and subcontract bids * Assist the Business Development team with pricing, market research, technical writing, sourcing key personnel, sourcing representative resumes, and actively participating in the various phases of the business development lifecycle. $67,500 - $97,500 a year
    $67.5k-97.5k yearly 60d+ ago
  • Inbound Customer Service Representative

    Perunhr

    Customer Service Assistant Job In Joplin, MO

    Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative

    Select Mgmt

    Customer Service Assistant Job In Joplin, MO

    Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. Mid America Title Loans offers their employees: Competitive Salaries Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday with a rotating Saturday schedule Best of all Never Work on Sundays! Potential $1.00 raise in 90 day depending on performance and attendance. Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: Mid American Title Loans is one of America's most respected title loan companies. Mid American Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.
    $27k-35k yearly est. 4d ago

Learn More About Customer Service Assistant Jobs

How much does a Customer Service Assistant earn in Joplin, MO?

The average customer service assistant in Joplin, MO earns between $23,000 and $36,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average Customer Service Assistant Salary In Joplin, MO

$29,000
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