Customer Service Assistant Jobs in Coeur dAlene, ID

MEDICAL LAKE VETERINARY HOSPITAL has an exciting opportunity for an LEAD CUSTOMER SERVICE REPRESENTATIVE to join our team! Shift Details: This is a full-time position (30+ hours/week) Compensation: $19.00 - $24.00/hour (based on expereience) What we are looking for: The ideal candidate will excel in client service and communication, ensuring every client interaction leaves a positive and lasting impression. You must be able to handle payments, assist with financial issues, and confidently manage multiple tasks in a fast-paced environment. If you have a friendly attitude, strong organizational skills, and thrive under pressure, we'd love to have you on our team! What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Lead Customer Service Representative (CSR) focuses on client service and excellent communication. The Lead CSR is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Lead CSR must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Lead CSR will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care. Responsibilities How you'll make an impact: * Maintain and uphold the Core Values and Mission Statement of MVP. * Greet clients and pets by name with a smile and a positive, solution-oriented attitude. * Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases. * Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information. * Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls. * Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information. * Train new employees using level training method. * Foster collaborative relationships with other team members and departments. * Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients. * Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks. * Verify the eligibility of clients with charge accounts. * Balance the cash drawer at end of each day. * Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records. * Fill prescriptions refill forms and provide routine administrations instructions to clients. * Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items. Qualifications Required Knowledge, Skills and Abilities: * High school diploma or equivalent. * Prior experience in customer service/reception in veterinary field required. * Demonstrated commitment to MVP core values. * Computer knowledge required- keyboarding and use of communication tools (e-mail/internet). * Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning. * Must have excellent spelling and grammar. * Ability to handle varied and sometimes difficult conditions: will be exposed to highly emotional situations, unpleasant odors, noises and animal excrement. * Ability to display tact and respect with clients and team members, even when busy or hectic. * Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks. * Must feel and express a genuine liking for animals and their owners and for working in an animal care field. We put people first and never compromise on our values. Apply today for immediate consideration! Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $16.75 Maximum Salary: $21.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. **Salary Range** $36,300.00 - $60,000.00 **Target Openings** 6 **What Is the Opportunity?** Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. **What Will You Do?** + Successfully complete applicable new hire training. + Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support. + Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently. + Navigate multiple systems and platforms simultaneously while interacting with the customer. + Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience. + Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area. + May support departmental projects and initiatives and take on other developmental opportunities. + Perform other duties as assigned. **Schedule Details:** + During training, your schedule will fall between the hours of 8:00 am - 5:00 pm Monday - Friday. + Your schedule following training will fall between the hours of 8:00 am - 5:00 pm Monday through Friday. + The target start date is July 14th, 2025. **Pay Details:** + This position offers a starting base salary of $45,000. + Eligible for Full Benefits on day one of employment. + Quarterly financial awards are offered, based on performance. **What Will Our Ideal Candidate Have?** + Prior customer service experience. + Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs. + Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously. + Ability to analyze information and think critically to make informed decisions. + Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment. + Flexibility and resiliency to navigate change. + Desire to continuously acquire new skills and knowledge. **What is a Must Have?** + High school diploma or GED. **What Is in It for You?** + **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. + **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. + **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. + **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. + **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. **Employment Practices** Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit ******************************************************** .

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere "thank you" and "goodbye," and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Facilitate all calls coming to Northern Quest Resort & Casino and all activities relating to the PBX and Reservation center. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort and Casino. Essential Duties and Responsibilities * Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures. * Answer all telephones within three rings. * Presents a friendly, professional non-rushed approach when answering phones. Follows proper phone etiquette and consistently provides a first class guest experience. * Provide anticipatory service in a thoughtful and intuitive way. * Exhibit a genuine sense of interest and concern for the guest. * Fluent understanding of the organizations departments allowing for accurately guided call transfers. * Obtains any information necessary to assist the guest quickly, accurately, and pleasantly. * Answers guest questions about the Resort and local area or inquiries pertaining to casino services; hotel services; spa and salon services; and travel directions. * Maintains a positive upbeat attitude, being highly "in tune" to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guest's needs. * Monitors the perpetual inventory of rooms to be sold at all times. * Work with the hotel reservation computer system to maintain up-to-the-minute accurate reservation information on all guests. * Use proper interpersonal skills when dealing with customers and other Team Members. * Works as a team with other Team Members to maintain the best service standards available. * Performs accurate, live wakeup calls in a timely manner. * Accept and accurately process guest credit card information, tournament registration and gift card purchases. * Accepts all paging requests, deliver pages in a professional tone of voice. * Successfully answers guest inquiries. Is knowledgeable of the total Resort's facilities. Up sells and suggests the use of the hotel's outlets and services. * Maintain Four Star/Four Diamond service standards. * Accurately wrap up all Reservation calls. * Record Guest information accurately and prevent the creation of duplicate profiles. * Fulfill any reasonable work requested by a Manager or Supervisor, completing accurately and in a timely manner. * Knowledgeable of all gaming, hotel, and spa and salon amenities and terminology. * Share information with other departments to facilitate their successful performance. * Ensure guest confidentiality standards are followed. * Have knowledge of the Camas Club and its policies and procedures. * Ensure guest confidentiality standards are followed. * Follow call scripting developed by Management staff and maintain proper call control. * Responsible for maintaining a good attendance record. * Ensure control/protection of company assets. * May be required to be a panelist for the Internal Review Hearings. * Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. * This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned Supervisory Responsibilities * This job has no supervisory responsibilities. Education * High school diploma or general education degree (GED) Experience * Three to six months related experience and or/training; 1-2 years related college courses a plus. * Experience in a four star/four diamond hotel preferred. Skills * Must be computer literate with working knowledge of Microsoft programs and other computer software * Ability to type at least 40 wpm. (Test Required) * Highly articulate. * Ability to read and comprehend instructions, short correspondence, and memos. * Ability to write professional correspondence. * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. * Ability to multitask while speaking with guests. * Ability to handle high call volume with focus on available phone time. * Ability to deal with problems involving a few concrete variables in standardized situations, in a controlled and professional manner. * Ability to maintain effective working relationships with department head and employees. * Excellent organizational, communication and interpersonal skills. Other Requirements * Ability to obtain and maintain a Kalispel Tribal Gaming License. * Work nights, weekends and holidays as required. Physical Demands * Requires the ability to lift and or/move objects weighing up to 20 pounds. * Constantly requires the ability to give and receive detailed information through verbal communication. * Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. * Constantly requires working with fingers rather than the whole hand or arm. * Constantly requires repetitive movement of the wrists, hands and/or fingers. * Often requires walking or moving about to accomplish tasks. * Frequently requires standing and/or sitting for sustained periods of time. * Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. * Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. * Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. * Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Job DescriptionDescription: Company: Secured Investment Corp EDUCATE – LOAN - INVEST We get more of what we want by helping others get more of what they want THE OPPORTUNITY: Cogo Nation operates at the intersection of real estate education, private lending, commercial development, and digital marketing. Our growing portfolio includes national brands such as Secured Investment Corp, Cogo Capital, Lake City Servicing, and The Lee Arnold System of Real Estate Investing. Headquartered in scenic Coeur d’Alene, Idaho, we’re proud to be recognized Top 10 Best Places to Work in Idaho for three consecutive years. We are looking for an enthusiastic and service-oriented Customer Success Representative to join our team! This is an entry-level position ideal for someone with a strong customer service background who’s eager to support clients over the phone, by email, and through our ticketing system. In this role, you’ll handle client inquiries about their accounts, products, and services, provide technical and software-related assistance, and help ensure every client interaction reflects our company’s commitment to their success. WHAT YOU’LL DO: Provide high-quality support to clients via phone (inbound + outbound), email, and ticketing system Answer client questions about their accounts, products, services, and software tools Troubleshoot client issues and work to resolve problems efficiently and accurately Manage and resolve assigned support tickets in a timely manner, ensuring client satisfaction Monitor multi-line phone queues, triage calls, and forward to appropriate personnel when needed Assist clients with member site navigation, password resets, and accessing resources Conduct follow-up calls or emails to check on client satisfaction and offer additional support Accurately document all client interactions and updates in our CRM (HubSpot or similar) WHAT YOU’LL NEED: Previous customer service or client support experience (call center, help desk, or similar) Strong verbal and written communication skills Ability to handle a mix of inbound and outbound calls with professionalism Solid computer skills (comfortable navigating web tools, CRMs, and email systems) Strong organizational skills and attention to detail Positive, problem-solving mindset with a passion for helping people ITS GREAT IF YOU HAVE: Prior experience with HubSpot or other CRM tools is a plus Pay Rate: $18 - $20/Hourly (based on experience) WHY YOU’LL LOVE IT HERE: Competitive Salary + Performance Incentives: Get recognized for your impact. Full Benefits Package: Medical, dental, vision, EAP, and confidential support from Marketplace Chaplains—available 24/7 for life’s tough moments. PTO + 9 Paid Holidays: Because rest isn’t a luxury, it’s a necessity. 401(k) + Profit-Sharing Opportunities: Build a future you’re proud of. Free Shoes: After 90 days and a one-page book report on a book selection by Lee Arnold, you’ll earn a new pair of kicks (up to $250!). Get Paid to Read: Join our Book Club and earn up to $1,560/year just for reading and sharing your thoughts. Unlimited Learning: Access over $300,000 in industry-leading training and education. No gatekeeping here. Career Growth: Big opportunities, real advancement. Referral Bonus: Bring your friends. Get rewarded. Culture That Celebrates You: From company potlucks and monthly wins to our legendary Christmas party, birthday surprises, walk-a-thons, and sports tournaments. We work hard and have fun doing it! A Culture of Excellence, Ownership, and Purpose: You’ll never just be a number here. At Cogo Nation, we value drive, integrity, and a willingness to grow. If you’re passionate about what we do but don’t meet every qualification, we still encourage you to apply. Your potential matters more than perfection. ABOUT COGO Nation: Cogo Nation is more than a brand—it’s a movement of entrepreneurs, real estate investors, brokers, and rehabbers committed to building lasting wealth together. Founded by Lee Arnold, Cogo Nation was born out of a bold idea: that financial freedom should be learned , shared , and scaled . What began as a single training system, the Circle of Wealth, has grown into a national community anchored by real results, strong values, and powerful partnerships. Today, Cogo Nation brings together a thriving network of corporate team members, regional coaches, private lenders, and clients. Our collective mission? To unlock prosperity for every person in the ecosystem, whether they're just starting out or scaling to new levels. Cogo Nation includes the Lee Arnold System of Real Estate Investing, which provides education and mentoring for real-world investors; Cogo Capital, a nationwide private money lender offering fast and flexible funding; Secured Investment Corp, which delivers trust deed and private equity investment opportunities; Lake City Servicing, specializing in the management and servicing of real estate-backed assets; and He’s The Solution Ministries, a faith-based organization dedicated to personal growth and leadership development. At Cogo Nation, we believe wealth is a journey best traveled together…and we’re just getting started! If you’ve got the grit, we’ve got the game plan. Apply now and let’s build better, together. Requirements:

Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Customer Solutions Representative to add to our diverse team of professionals. Our company works as the “middle man” for our clients - we connect them with their target audiences and generate revenue through reliable brand advertising and client-facing. Many years of success working with clients all over the country have led us to the world's leading providers of technology and communications services. Through our partnership, we have been able to foster a culture built around our principles, which define how we approach interactions with our employees, customers, and communities and affect every element of our organization. As a Customer Solutions Representative, you'll be in charge of your own professional development. To help maintain our high standard to an excellent customer experience, you'll use your unique abilities, desire for growth, and customer service skills and will be responsible for the following: Using targeted marketing lists to identify and pursue new sales leads Providing customers with products and solutions that help to simplify and organize their lives Processing sales orders, order changes, installation dates, and cancellations Providing product sales and support to customers, other Customer Solutions Representatives, as well as our outside sales team Completing tasks including building marketing campaigns, attending live events, and following up on customer enrollments Excelling in a team-based, competitive environment Working with the account team on the growth and retention of client accounts Requirements of the Customer Solutions Representative: A high school diploma or GED equivalent is required 0 - 3 years of experience working in customer service, sales, retail, or hospitality industries Consistently reliable transportation Ability to communicate effectively, actively listen, and problem-solve Ability to work well individually and in a team environment Strong sales and closing skills and the ability to overcome objections #Li-Onsite

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Facilitate all calls coming to Northern Quest Resort & Casino and all activities relating to the PBX and Reservation center. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort and Casino. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures. • Answer all telephones within three rings. • Presents a friendly, professional non-rushed approach when answering phones. Follows proper phone etiquette and consistently provides a first class guest experience. • Provide anticipatory service in a thoughtful and intuitive way. • Exhibit a genuine sense of interest and concern for the guest. • Fluent understanding of the organizations departments allowing for accurately guided call transfers. • Obtains any information necessary to assist the guest quickly, accurately, and pleasantly. • Answers guest questions about the Resort and local area or inquiries pertaining to casino services; hotel services; spa and salon services; and travel directions. • Maintains a positive upbeat attitude, being highly “in tune” to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guest’s needs. • Monitors the perpetual inventory of rooms to be sold at all times. • Work with the hotel reservation computer system to maintain up-to-the-minute accurate reservation information on all guests. • Use proper interpersonal skills when dealing with customers and other Team Members. • Works as a team with other Team Members to maintain the best service standards available. • Performs accurate, live wakeup calls in a timely manner. • Accept and accurately process guest credit card information, tournament registration and gift card purchases. • Accepts all paging requests, deliver pages in a professional tone of voice. • Successfully answers guest inquiries. Is knowledgeable of the total Resort’s facilities. Up sells and suggests the use of the hotel’s outlets and services. • Maintain Four Star/Four Diamond service standards. • Accurately wrap up all Reservation calls. • Record Guest information accurately and prevent the creation of duplicate profiles. • Fulfill any reasonable work requested by a Manager or Supervisor, completing accurately and in a timely manner. • Knowledgeable of all gaming, hotel, and spa and salon amenities and terminology. • Share information with other departments to facilitate their successful performance. • Ensure guest confidentiality standards are followed. • Have knowledge of the Camas Club and its policies and procedures. • Ensure guest confidentiality standards are followed. • Follow call scripting developed by Management staff and maintain proper call control. • Responsible for maintaining a good attendance record. • Ensure control/protection of company assets. • May be required to be a panelist for the Internal Review Hearings. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned Supervisory Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Three to six months related experience and or/training; 1-2 years related college courses a plus. • Experience in a four star/four diamond hotel preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software • Ability to type at least 40 wpm. (Test Required) • Highly articulate. • Ability to read and comprehend instructions, short correspondence, and memos. • Ability to write professional correspondence. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. • Ability to multitask while speaking with guests. • Ability to handle high call volume with focus on available phone time. • Ability to deal with problems involving a few concrete variables in standardized situations, in a controlled and professional manner. • Ability to maintain effective working relationships with department head and employees. • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Gaming License. • Work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and or/move objects weighing up to 20 pounds. • Constantly requires the ability to give and receive detailed information through verbal communication. • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. • Constantly requires working with fingers rather than the whole hand or arm. • Constantly requires repetitive movement of the wrists, hands and/or fingers. • Often requires walking or moving about to accomplish tasks. • Frequently requires standing and/or sitting for sustained periods of time. • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Edo partners with utilities to transform commercial buildings into efficient contributors to the electric grid. We have a bold vision: a future where clean energy is reliable, affordable, and empowers communities everywhere. The energy sector is undergoing its most dramatic transformation in decades, with the U.S. power grid being reimagined to meet evolving technological, environmental, and economic needs. Edo develops innovative energy efficiency and demand flexibility solutions that help utilities and building owners navigate this shift while ensuring grid reliability and operational efficiency. Let's shape the future of energy together. The Opportunity with Edo We are looking for a Customer Service Coordinator to join our growing Edo team. Internally this will be titled Customer Success Coordinator I. Our Service Coordinators are essential as they provide vertical sector ownership and support of Active Issue Management Department 24/7/365 operations. This includes the responsibility as a Primary "Help & Service Desk" coordinator for clients and stakeholders processing issue management, providing solution base options, gathering quality documentation, and timely communication. You will support the Active Issue Management leadership with ensuring & measuring operational excellence, continuous quality process improvements, and ensuring completion of special projects. * Responsible as the vertical market client primary point of contact (VM Primary) * Responsible for identifying and creating client process improvements and optimization. * Responsible in vertical market onboarding * Responsible for intake and triaging all customer inquiries through various channels (phone, email and/or Edo platforms). * Responsible for all customer satisfaction and provide professional customer support by maintaining a positive and empathetic communication. * Responsible for operational excellence and providing world class service as the subject matter expert. * Responsible for meeting internal and external KPIs * Responsible for on-call shift (rotation) * Serve as the subject matter expert of AIM services (workflow management) workflows) and platforms (CMMS and other ancillary). * Participate and/or lead assigned vertical market business operational meetings (MBR/QBR/ABR) & reviews. What You Need to Succeed at Edo: * Associate or bachelor's degree or equivalent combination of education and experience * 4 years of experience as Help Desk Support, Customer Success Coordinator, Call Center or Business Operations using complex software systems (CMMS) * Experience using and supporting Microsoft related technologies - Word, Excel, Outlook, Teams, SharePoint * Experience facilitating presentations and internal training * Strong organizational, leadership, communication skills and interpersonal skills (soft skills) * Ability to provide high quality, accurate and consistent customer service to all stakeholders * Ability to collect, analyze and triage issues in high pressure and deadline-oriented environments while remaining calm * Ability to follow procedures, improve processes, problem solve complex issues and provide critical thinking * Knowledge of mechanical, electrical, and plumbing maintenance and equipment The pay range for this position is $19.66 - $25.58 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This is a non-exempt role and will be paid hourly. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. Base pay information is based on market location. Edo is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Edo is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks. Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

Responsibilities: We are seeking a dedicated and customer-focused individual to join our fast-paced team as a Customer Service Representative in our high-volume call center. As a crucial part of our organization, you will be responsible for ensuring positive customer experiences by addressing inquiries, resolving issues, and providing exceptional service over the phone. Our customers rely on our services to live a fulfilling life, so empathy and compassion are paramount. Work Hours: 8:30am to 5pm PST Customer Support: Handle inbound and outbound customer calls, emails, and inquiries with professionalism and courtesy. Provide accurate information regarding products, services, and policies. Address and resolve customer concerns or issues in a timely and effective manner. Communication: Communicate effectively and empathetically with customers to understand their needs. Provide clear and concise information to customers on products, services, and processes. Document all customer interactions and maintain accurate records. Product Knowledge: Stay informed about the company's products, services, and promotions. Continuously update knowledge on industry trends and customer service best practices. Quality Assurance: Adhere to established quality standards and guidelines in customer interactions. Participate in training sessions to enhance skills and knowledge. Minimum Qualifications: High school diploma or equivalent required. Ability to pass a drug and background check. Basic working knowledge of computer systems; Brightree experience a plus. Preferred Qualifications: 2+ years in a call center environment. Previous experience in customer service or a related field. DME or Medical experience. Familiarity with insurance rules and regulations, including working with HIPAA and Personally Identifiable Information. Here's what we have to offer: Variety of Medical, Dental and Vision Insurance Plans 401k Plan PTO and Paid Holidays EAP Employee Discounts Our Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, generous retirement savings, and a unique Benefit of Employee Share Ownership Program (BESOP).

div class="jv-job-detail-description" ng-non-bindable="" h3Description/h3 div class="jv-meta" at Savers / Value Village/em /div p ng-non-bindable="" divdivp style="line-height: 15.0pt;margin: 0.0pt;"span style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"Job Title: /spanspan style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"Customer Service/spanspan style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;" Associate/span/pp style="line-height: 15.0pt;margin: 0.0pt;"span style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"Pay Rate:/spanspan style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;" /spanspan style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"Our starting pay ranges from $16.70 to $17.61 depending on job duty/position./span/pp style="line-height: 15.0pt;margin: 0.0pt;"span style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft/span/pp style="line-height: 15.0pt;margin: 0.0pt;"span style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"$16.96 = Clothing Sorter/Hanger, Hardware Sorter/span/pp style="line-height: 15.0pt;margin: 0.0pt;"span style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"$17.21 = Bed amp; Bath, Books, CDC Ambassador,/spanspan style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;" /spanspan style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"Furniture, Jewelry, Recycler, Shoes/span/pp style="line-height: 15.0pt;margin: 0.0pt;"span style="font-family: 'Times New Roman';font-size: 11.0pt;font-weight: bold;"$17.61 = Clothing Grader, Hardware Pricer, Material Handler/span/pp style="line-height: 15.0pt;margin: 0.0pt;"span style="font-family: 'Times New Roman';font-size: 12.0pt;" /span/pp style="background-color: rgb(254,254,254);margin: 0.0pt;text-align: center;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Savers Benefits/span/pp style="background-color: rgb(254,254,254);margin: 0.0pt;text-align: center;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Geographic amp; job eligibility rules may apply/span/pp style="background-color: rgb(254,254,254);margin: 0.0pt;text-align: center;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Healthcare Plans/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Comprehensive coverage (medical/dental/vision) at a reasonable cost/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Paid Time Off/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Sick Pay/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Vacation Pay - Approximately 1-2 weeks/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"6 paid holidays plus 1 to 2 additional floating holidays/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Team member discounts/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Up to 50% off store merchandise/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Flexible spending accounts/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Use pre-tax dollars for eligible health and day care expenses/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Employee Assistance Program (EAP)/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Retirement Plan/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"A 401k plan with generous company matching contributions to assist you in saving for a secure financial future./spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;" /spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Life insurance/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Company provided peace of mind and the option to purchase a supplemental plan/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Additional Benefits/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="margin: 0.0pt 0.0pt 0.0pt 36.0pt;"span style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;"Performance Merit Increases/spanspan style="color: rgb(17,17,17);font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Who we are:/span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;"As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com./span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;font-style: italic;"Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia./span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;font-style: italic;" /span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"Summary amp; Positions:/span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;"At Savers / Value Village our /spanspan style="font-family: 'New times roman';font-size: 11.0pt;"Customer Service/spanspan style="font-family: 'New times roman';font-size: 11.0pt;" Associates create an awesome experience for our Customers, Donors and other Team Members./spanspan style="font-family: 'New times roman';font-size: 11.0pt;" /spanspan style="font-family: 'New times roman';font-size: 11.0pt;" /spanspan style="font-family: 'New times roman';font-size: 11.0pt;"We are hiring for both Full Time and Part Time/spanspan style="font-family: 'New times roman';font-size: 11.0pt;" /spanspan style="font-family: 'New times roman';font-size: 11.0pt;"Customer Service/spanspan style="font-family: 'New times roman';font-size: 11.0pt;" Associates/spanspan style="font-family: 'New times roman';font-size: 11.0pt;"./span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"What you can expect:/span/pul style="margin: 0.0pt;padding-left: 0.0pt;"li style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;"The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute./span/lili style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;"To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities./span/lili style="font-family: serif;font-size: 10.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 0.0pt 26.5pt;padding-left: 9.5pt;text-indent: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;"An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members./span/li/ulp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;" /span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;font-weight: bold;"What you get:/span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;"Comprehensive onboarding and training from day one./spanspan style="font-family: 'New times roman';font-size: 11.0pt;" /spanspan style="font-family: 'New times roman';font-size: 11.0pt;"In-house expertise! Our training department/spanspan style="font-family: 'New times roman';font-size: 11.0pt;"//spanspan style="font-family: 'New times roman';font-size: 11.0pt;"Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings./span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;" /span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;"Savers is an E-Verify employer/span/pp style="font-size: 11.0pt;line-height: 116.0%;margin: 0.0pt 0.0pt 8.0pt;"span style="font-family: 'New times roman';font-size: 11.0pt;"Location: 12205 E Sprague Ave, Spokane Valley, WA 99206/span/p/div/div /p /div

**Job Title:** **Customer Service** **Associate** .** **$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$16.96 = Clothing Sorter/Hanger, Hardware Sorter** **$17.21 = Bed & Bath, Books, CDC Ambassador,** **Furniture, Jewelry, Recycler, Shoes** **$17.61 = Clothing Grader, Hardware Pricer, Material Handler** **Savers Benefits** Geographic & job eligibility rules may apply **Healthcare Plans** Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) **Paid Time Off** Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays **Team member discounts** Up to 50% off store merchandise **Flexible spending accounts** Use pre-tax dollars for eligible health and day care expenses **Employee Assistance Program (EAP)** A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance **Retirement Plan** A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. **Life insurance** Company provided peace of mind and the option to purchase a supplemental plan **Additional Benefits** Performance Merit Increases **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. _Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._ **Summary & Positions:** At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. **What you get:** Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 12205 E Sprague Ave, Spokane Valley, WA 99206

divdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdiv div class="fr-view"divdivp id="is Pasted"Brown Bear Car Wash seeks customer service representatives span style="margin: 0px; padding: 0px;"at strong2400 1st St in Cheney/strong for our car wash/span. This position requires availability on weekdays and weekends. strong The starting rate is $18.50 per hour. /strong Must be 16 years or older./pulli Typical shifts would be from Friday to Monday, 12:00 PM to 8:10 PM/li/ulpstrong Benefits may include:/strong/pulli Medical/Dental/Vision*/lili 401(k)**/lili Bonuses/lili PTO - Accrual starting day 1/lili Holiday pay on 6 major holidays/lili Employee Wellness Program - LifeCare/lili Employee Discount Program - LifeMart/lili Tuition reimbursement up to $4,000/lili Direct Deposit/lili And of course, free car washes!/li/ulpstrong Key things you should know about Brown Bear Car Wash:/strong/pulli We have an active, high-paced work environment. If you like working outdoors, you will love working here!/lili We promote from within. Wherever you start, there are opportunities to grow and advance./lili We like friendly people. strong We serve our customers with a big smile and cheerful personality./strong/lili We value teamwork. We expect and foster cooperation with all team members, company personnel, and customers./lili We grow and develop both strongcar washes AND people/strong. We will help you learn and enhance your skills in customer service, safety, mechanics, management, and administration as our company continues to expand as the strong Number One car wash in Washington./strong/lili We love clean. We expect and maintain clean sites, clean employees, clean cars, and clean standards./lili Minors, those who are 16 or 17, will be required to complete a Parent School Authorization form prior to starting work. Speak with the manager for details./li/ulp*After 6 months of employment, averaging 30+ hours per week./pp**Eligible after 12 months of employment for all team members 18+ years of age./p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div /div

SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events. This is a temporary position from September, 2021 to June 30, 2023 PRIMARY DUTIES AND RESPONSIBILITIES: Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation. Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations. Build relationships with parents and families that fosters their ongoing engagement. Partner with school and community partners to develop impactful parent outreach and engagement strategies. Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready. Serve as a resource for families in need of support regarding the college readiness and enrollment process. Develop and support parent's access to college and career resources and materials. Work with school administrators and community partners to identify opportunities for collaboration. Work in partnership with school staff, college partners and other college access programs to deliver services to parents. Use work and time management tools to strengthen and maximize the delivery of services. Collect and enter data to document college and career activities completed. Performs other duties as assigned.

As a Service Specialist, you'll be the friendly, knowledgeable voice our customers rely on-whether over the phone or through other channels. You'll play a vital role in delivering exceptional service experiences that are informative, solution-focused, and genuinely human. In this entry-level role, you'll be empowered to solve problems, answer questions, and guide individuals with empathy, professionalism, and strong technical skills. We're looking for someone who brings a deep sense of accountability and integrity to every interaction. Join our mission-driven team and start building a meaningful career in customer service, where your passion for helping others truly matters. Service Specialists start at $19.57/hr, are bonus eligible, and we offer a highly competitive medical, dental and vision plans. We also offer an 8% 401k match, and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities. At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity. Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice. * Successfully complete required training and maintain up-to-date knowledge of products, policies, and procedures. * Deliver accurate, professional, and customer-focused support via phone and written correspondence. * Resolve inquiries on the first contact whenever possible. Ensuring every customer feels heard, valued, and fully informed. * Accurately document all interactions for tracking and analysis. * Understand and contribute to departmental and operational goals. * Escalate concerns appropriately and professionally. * Manage workloads effectively by multitasking and prioritizing tasks. * Demonstrate accountability, integrity, and professionalism in all interactions, both internally and externally. * Embody our OneTeam Values-Accountable, Courage, Curious, Inclusive, and Integrity-in every aspect of your work. * Perform other duties as needed. Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position. * Clear, friendly, and professional communication skills in both verbal and written communication * Highly detail-oriented, with strong follow-through and a commitment to delivering exceptional customer experiences * Organized and deadline-driven, with a proven ability to manage tasks efficiently and stay on track * Motivated and growth-minded, with a strong desire to excel and continuously develop new skills * Comfortable navigating multiple systems and tools, with the ability to quickly learn new technologies and processes. * Bilingual (English/Spanish) skills are preferred, but not required, to provide inclusive, accessible, and effective service to all customers. * Authorized to work for any employer in the United States * Ability to pass a criminal background check * High school diploma or general education degree (GED) with customer service-related experience preferred Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.

Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST (FILL-IN) Job Code:2025-WC-001 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Fill In Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: * Medical, Dental, Prescription, and Vision for employee and all legal dependents. * 401(k) plan with 10% employer match after 1 year of employment. * Employer paid life insurance. * Short and long term disability. * Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays. ADA ESSENTIAL FUNCTIONS: * Hearing: within normal limits with or without use of corrective hearing devices. * Vision: adequate to read 12-point type with or without use of corrective lenses. * Must be able to verbally interact with staff, clients, and public. * Manual dexterity of hands/fingers for writing and data entry. * Able to lift up to 100 lbs. * Standing >25% of the day. * Walking >50% of the day. * Pushing up to 60 lbs. * Pulling up to 60 lbs. * Rescue assist up to 300 lbs. RESPONSIBILITIES: * Maintains a positive peer relationship and performs as a team player. * Plans and prioritizes to maintain a time and attendance record which complies with company policy. * Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers. * Works independently in a very detail oriented manner and meets deadlines. * Employee reports to work in a timely manner. * Employee utilizes breaks and meal periods to care for personal business outside of the work area. * Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner. * Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible. * Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner. * Be a positive role model to all members/patients. * Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task. * Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment. * Ensures recreation facilities are safe, clean, and equipment operates correctly. * Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times. * Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety. * Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety. * Communicates directly with members to determine needs and interests, seeking support as needed * Campaigns to promote fitness, aquatics, recreation, youth and cultural programs. * Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop. * Other duties as assigned. PM22

Full-time Description Company: Secured Investment Corp EDUCATE - LOAN - INVEST We get more of what we want by helping others get more of what they want THE OPPORTUNITY: Cogo Nation operates at the intersection of real estate education, private lending, commercial development, and digital marketing. Our growing portfolio includes national brands such as Secured Investment Corp, Cogo Capital, Lake City Servicing, and The Lee Arnold System of Real Estate Investing. Headquartered in scenic Coeur d'Alene, Idaho, we're proud to be recognized Top 10 Best Places to Work in Idaho for three consecutive years. We are looking for an enthusiastic and service-oriented Customer Success Representative to join our team! This is an entry-level position ideal for someone with a strong customer service background who's eager to support clients over the phone, by email, and through our ticketing system. In this role, you'll handle client inquiries about their accounts, products, and services, provide technical and software-related assistance, and help ensure every client interaction reflects our company's commitment to their success. WHAT YOU'LL DO: Provide high-quality support to clients via phone (inbound + outbound), email, and ticketing system Answer client questions about their accounts, products, services, and software tools Troubleshoot client issues and work to resolve problems efficiently and accurately Manage and resolve assigned support tickets in a timely manner, ensuring client satisfaction Monitor multi-line phone queues, triage calls, and forward to appropriate personnel when needed Assist clients with member site navigation, password resets, and accessing resources Conduct follow-up calls or emails to check on client satisfaction and offer additional support Accurately document all client interactions and updates in our CRM (HubSpot or similar) WHAT YOU'LL NEED: Previous customer service or client support experience (call center, help desk, or similar) Strong verbal and written communication skills Ability to handle a mix of inbound and outbound calls with professionalism Solid computer skills (comfortable navigating web tools, CRMs, and email systems) Strong organizational skills and attention to detail Positive, problem-solving mindset with a passion for helping people ITS GREAT IF YOU HAVE: Prior experience with HubSpot or other CRM tools is a plus Pay Rate: $18 - $20/Hourly (based on experience) WHY YOU'LL LOVE IT HERE: Competitive Salary + Performance Incentives: Get recognized for your impact. Full Benefits Package: Medical, dental, vision, EAP, and confidential support from Marketplace Chaplains-available 24/7 for life's tough moments. PTO + 9 Paid Holidays: Because rest isn't a luxury, it's a necessity. 401(k) + Profit-Sharing Opportunities: Build a future you're proud of. Free Shoes: After 90 days and a one-page book report on a book selection by Lee Arnold, you'll earn a new pair of kicks (up to $250!). Get Paid to Read: Join our Book Club and earn up to $1,560/year just for reading and sharing your thoughts. Unlimited Learning: Access over $300,000 in industry-leading training and education. No gatekeeping here. Career Growth: Big opportunities, real advancement. Referral Bonus: Bring your friends. Get rewarded. Culture That Celebrates You: From company potlucks and monthly wins to our legendary Christmas party, birthday surprises, walk-a-thons, and sports tournaments. We work hard and have fun doing it! A Culture of Excellence, Ownership, and Purpose: You'll never just be a number here. At Cogo Nation, we value drive, integrity, and a willingness to grow. If you're passionate about what we do but don't meet every qualification, we still encourage you to apply. Your potential matters more than perfection. ABOUT COGO Nation: Cogo Nation is more than a brand-it's a movement of entrepreneurs, real estate investors, brokers, and rehabbers committed to building lasting wealth together. Founded by Lee Arnold, Cogo Nation was born out of a bold idea: that financial freedom should be learned , shared , and scaled . What began as a single training system, the Circle of Wealth, has grown into a national community anchored by real results, strong values, and powerful partnerships. Today, Cogo Nation brings together a thriving network of corporate team members, regional coaches, private lenders, and clients. Our collective mission? To unlock prosperity for every person in the ecosystem, whether they're just starting out or scaling to new levels. Cogo Nation includes the Lee Arnold System of Real Estate Investing, which provides education and mentoring for real-world investors; Cogo Capital, a nationwide private money lender offering fast and flexible funding; Secured Investment Corp, which delivers trust deed and private equity investment opportunities; Lake City Servicing, specializing in the management and servicing of real estate-backed assets; and He's The Solution Ministries, a faith-based organization dedicated to personal growth and leadership development. At Cogo Nation, we believe wealth is a journey best traveled together…and we're just getting started! If you've got the grit, we've got the game plan. Apply now and let's build better, together. Salary Description $18 - $20/Hourly

Our team is a rapidly growing sales firm looking to expand our team. We strive to provide our customers with excellent products and services, customer support, and an effortless enrollment process. As a Customer Communications Representative on our team, you will be provided with the training and resources you need to be successful in this role. The Customer Communications Representative will be the first point of contact, building value in our products and services and customizing solutions to meet our customer's needs. If you are goal-oriented and looking to be a part of a growing team, this role is for you. Customer Communications Representative Responsibilities: Build lasting relationships by directly interacting with current and potential customers within an assigned territory Act as the primary contact for all inquiries or concerns a customer may have and provide top-notch customer service Attend meetings with Sales Managers and other Customer Communications Representatives and team members to identify opportunities to improve sales strategies and performance Consistently meet or exceed sales goals by understanding customer needs and providing tailored solutions that highlight the value of our products or services Keep up-to-date records of all sales transactions and customer interactions to ensure an effortless sales process and build customer loyalty Customer Communications Representative Qualifications: Prior experience in sales, customer service, as a Customer Communications Representative, or related field Ability to identify and resolve customer complaints or issues in a professional manner Ability to thrive in a fast-paced environment Goal-oriented with a strong work ethic Strong interpersonal skills and relationship-building #Li-Onsite

**Job Title: Customer Service Associate** .** **$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$16.96 = Clothing Sorter/Hanger, Hardware Sorter** **$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes** **$17.61 = Clothing Grader, Hardware Pricer, Material Handler** **Savers Benefits** Geographic & job eligibility rules may apply **Healthcare Plans** Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) **Paid Time Off** Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays **Team member discounts** Up to 50% off store merchandise **Flexible spending accounts** Use pre-tax dollars for eligible health and day care expenses **Employee Assistance Program (EAP)** A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance **Retirement Plan** A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. **Life insurance** Company provided peace of mind and the option to purchase a supplemental plan **Additional Benefits** Performance Merit Increases **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. _Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._ **Summary & Positions:** At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. **What you get:** Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201

Brown Bear Car Wash seeks customer service representatives at 2400 1st St in Cheney for our car wash. This position requires availability on weekdays and weekends. The starting rate is $18.50 per hour. Must be 16 years or older. Typical shifts would be from Friday to Monday, 12:00 PM to 8:10 PM Benefits may include: Medical/Dental/Vision* 401(k)** Bonuses PTO - Accrual starting day 1 Holiday pay on 6 major holidays Employee Wellness Program - LifeCare Employee Discount Program - LifeMart Tuition reimbursement up to $4,000 Direct Deposit And of course, free car washes! Key things you should know about Brown Bear Car Wash: We have an active, high-paced work environment. If you like working outdoors, you will love working here! We promote from within. Wherever you start, there are opportunities to grow and advance. We like friendly people. We serve our customers with a big smile and cheerful personality. We value teamwork. We expect and foster cooperation with all team members, company personnel, and customers. We grow and develop both car washes AND people . We will help you learn and enhance your skills in customer service, safety, mechanics, management, and administration as our company continues to expand as the Number One car wash in Washington. We love clean. We expect and maintain clean sites, clean employees, clean cars, and clean standards. Minors, those who are 16 or 17, will be required to complete a Parent School Authorization form prior to starting work. Speak with the manager for details. *After 6 months of employment, averaging 30+ hours per week. **Eligible after 12 months of employment for all team members 18+ years of age.