Customer Assurance Representative
Customer Service Assistant Job 7 miles from Bellevue
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1113
Station Address: 5940 East Marginal Way, Seattle WA, 98134
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$21.00 - $22.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Bilingual Customer Representative / Interpreter (W-2)
Customer Service Assistant Job In Bellevue, WA
Bilingual Customer Representative / Interpreter (W-2 Employee)
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (PST)
Employment Type: Full-time, W-2
Languages Needed:
Farsi/Dari
Pashto
Russian/Ukrainian
Spanish
About the Role:
We are seeking dedicated and professional bilingual individuals to join our team as Customer Representatives / Interpreters. This is a dual-role position that combines real-time over-the-phone and video remote interpretation (OPI/VRI) services with an administrative responsibilities.
In addition to interpretation services, this role involves data entry, customer service, and document management. The ideal candidate is detail-oriented, communicative, and able to manage multiple tasks efficiently while maintaining a high level of accuracy and professionalism. Strong attention to detail is essential. Full benefits package is available, including medical insurance.
Key Responsibilities:
Interpretation & Customer Support
Deliver real-time OPI/VRI interpretation services in your designated language(s)
Assist contractors with completing and updating profiles and documentation
Follow up with contractors to ensure records are current and compliant
Maintain clear and professional communication with contractors and internal teams
Handle sensitive information with confidentiality and accuracy
Requirements:
Strong bilingual proficiency in English and one of the following languages: Farsi/Dari, Pashto, Russian/Ukrainian, or Spanish
Excellent communication, organization, and customer service skills
Strong attention to detail and the ability to manage administrative documentation
Ability to work full-time, on-site (Monday-Friday, 8:00 AM-5:00 PM PST)
Prior interpretation experience preferred
DSHS or national interpreter certification (NBCMI, CCHI, ALTA) is a plus
(Support provided for those seeking DSHS recognition)
Education & Professional Background:
Bachelor's degree in Linguistics or Human Resources is preferred (or equivalent experience)
Minimum of 2 years of relevant experience in contract administration and interpreter services
Work Environment & Screening Requirements:
This is a full-time, on-site position based at our Bellevue, WA corporate office
Remote work is not permitted
Candidates must pass a full-panel drug and alcohol screening and a national criminal background check
Regular working hours are Monday-Friday, 8:00 AM to 5:00 PM PST
Compensation:
up to $25 per hour, depending on qualifications and relevant experience
Full benefits package is available, including medical insurance
Customer Service Representative
Customer Service Assistant Job 5 miles from Bellevue
Are you customer-focused and energetic, and do you thrive in a fast-paced environment? Join a leading supplier of construction materials in North America as a Customer Service Representative. This role will be in their Redmond location, and you'll join a tight-knit customer service team that is passionate about what they do and their company. They are dedicated to creating sustainable value with industry-leading products and solutions to satisfy their customers' construction needs worldwide.
Compensation: $26-$28/hr
Availability: Monday to Friday, 7:30 AM to 4 PM. Initially, training will be conducted on-site. After training, the role will transition to a hybrid model with 2 days working remotely on Mondays and Fridays, and in-office from Tuesday to Thursday.
RESPONSIBILITIES
Handle high-volume customer inquiries via phone, providing tailored recommendations and solutions.
Accurately process orders using industry software (we will train you!) like Command Alkon and JWS dispatch systems.
Help process and deliver competitive quotes and address customer questions with professionalism and expertise.
Collaborate with sales, quality assurance, and other team members to ensure order accuracy and timeliness.
Provide top-notch customer service, resolving concerns and building strong client relationships.
Other duties as assigned
QUALIFICATIONS
Previous customer-service experience (customer service, call center, retail, restaurant, or administrative roles).
Construction background or interest is a plus, but we can train anyone!
Strong written and verbal communication skills.
Comfortable with high call volumes and confident on the phone.
Basic math skills and familiarity with ten-key by touch.
Proven ability to multi-task and maintain composure in a fast-paced environment
Proactive, positive, energetic, and a team player
CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy .
Customer Service Representative
Customer Service Assistant Job 16 miles from Bellevue
bidadoo auctions are the largest business and industrial online auction company on the world's largest marketplace. Our customers include leading Fortune 500 companies such as Herc Rentals, John Deere Remarketing, Boeing, Genie/Terex, Boeing, JCB, City of Seattle, John Deere Remarketing, etc.
Responsibilities include:
Customer / Seller Advocate in the Auction Service Center in support of Customer Success
Primary liaison go-to person between Field Sales Personnel and field operations personnel other bidadoo departments in support of all Customer Services and Seller Success
Responsible for managing contracts, agreements, and projects items in a proactive manner to represent your assigned area and customers
Manage onboarding of customers and setting-up projects and customers for success - this includes customer welcome, customer engagement and reporting, Pre-auction coordination and calls, project inventory management, problem resolution, etc.
Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion, and ensuring timely responses
Assist with sales analysis/reports
Establish relationships with sellers and customer to maintain on-going good communications to exceed customer expectations
Assist with appraisal and valuation process: pictures, specifications, data entry, etc.
Ability to learn and have intricate knowledge of the company's service offerings, processes, people, and technologies
Provide proactive feedback to the team for continuous improvement of the company's seller service offerings, and competitive positioning
Assist with agreement compliance: Liens, Titles, Payoffs, Invoices, etc
Other duties as assigned in response to the sales team and to create repeat business.
Qualifications Include:
2+ years of experience in a B2B customer service role
1+ years of experience reviewing customer contracts
Intermediate experience with Microsoft Office Suite and GSuite
CRM experience- Salesforce preferred
Sales support experience
Collaborative, solution-based attitude
Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Work Location: In person
911 Call Diversion Specialist
Customer Service Assistant Job 7 miles from Bellevue
911 Call Diversion Specialist
Clinical Supervisor of 911 Diversion
Type: OVERNIGHT SHIFT: Thursday, Friday, and Saturday 12AM-8AM.,
Payrate: $31.04 + $2/hr. shift differential for after-hours
Union Representation: Represented by OPEIU Local 8
Training Schedule: Requires ability to train onsite in Seattle, moving remotely as determined during training. Candidates must demonstrate strong computer technology skills prior to hire and during training.
PROGRAM SUMMARY: Crisis Connections, in collaboration with Valley Communications Center, the Department of Health and King County Behavioral Health Recovery Division is developing an innovative team of behavioral health crisis responders and essential health & human services professionals with training in telephonic crisis intervention to support911 call centers.
This 911/988/211 Call Diversion project integrates emergency response services (911) with crisis intervention services (988) and health and human services (211). This aims to provide a more comprehensive and coordinated response to emergencies, mental health crises and essential needs support. This position will work closely with multiple teams, across multiple organizations.
We are seeking passionate individuals who are dedicated to learning, thrive in changing environments and want to make a positive impact in their community to join this important initiative. Our role is critical to ensure that individuals in crisis receive the support they need, while helping to reduce the strain on law enforcement and the criminal justice system.
POSITION SUMMARY:
The Diversion Specialist will play a key role in responding to individuals in acute crisis who contact 911. Diversion Specialists will provide crisis intervention and information & referrals to essential community resources with the goal of stabilizing the individual and reducing the likelihood of future crises.
This position has two key functions (1) providing immediate emotional support, de-escalation, and safety assessments and (2) assessing needs, performing intake screenings and providing appropriate information, referrals and advocacy as needed. Diversion Specialists are responsible for complete and accurate documentation of all calls and will receive extensive training. Those with an interest in the behavioral health system, contact center operations, data, human services and more may have opportunities to develop unique skillsets.
JOB DUTIES AND RESPONSIBILITIES:
Responds to diverted 911 calls (possibly in future online chat, and SMS texts) to provide emotional support, risk assessment, crisis intervention and health & human services supporting a consistent and non-judgmental manner.
Uses effective communication skills to assist in behavioral health and suicide risk assessment and de-escalation of 911 contacts.
Completes referral intakes for 911 contacts to appropriate crisis response and health & human services system partners for higher level of intervention as needed.
Exhibits patience and responds to difficult contacts with sensitivity.
Alerts Clinician immediately to content involving possible danger to identified client or to other people (including suicide, homicide, child/elderly abuse, and other violent threats or ideation).
Makes every effort to resolve contacts in the least restrictive environment and without law enforcement involvement whenever possible.
Completes accurate and detailed documentation for all contacts.
Adheres to strict confidentiality policy.
Completes other tasks/duties as assigned.
QUALIFICATIONS AND EXPERIENCE NEEDED:
Previous contact center experience required.
B.A. in social sciences or human services.
Excellent verbal, written, and communication skills.
Evidence of computer technical proficiency and ability to work effectively in a fast-paced virtual environment.
Skilled in in operating in web-based computer environments & navigating multiple platforms concurrently.
Understanding of database and resource navigation concurrently.
Knowledge of mental health services & essential health & human services landscape.
Excellent call-handling skills, including the ability to respond to callers with patience, objectivity, and non-judgmental attitude.
Demonstrated ability to problem solve.
Evidence of ability to work effectively with a multi-disciplinary team of clinical staff andhealth & human services professionals.
Proven track record demonstrating excellent attendance habits.
Experience working in a remote environment preferred.
Requirements
Thriving employees means a thriving mission:
We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.
Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction.
This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations.
We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities.
Excellent medical, dental, and vision coverage including a 100% employer paid option for certain plans and coverage tiers.
Annual wage increases
Generous Paid Time Off & 12 Paid Holidays
Discount on ORCA transit pass
Free Parking & Flexible Schedules
Growth opportunities
Self-care tools & weekly check ins with your supervisor
Voluntary Benefits
Short-term and long-term disability
Flexible Spending Accounts (FSA)
403B Retirement Plan
Offers of Employment:
All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.
Requirements
Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates.
This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.
Technology Requirement:
Smart phone with ability to download the Microsoft Multi-factor Authentication (MFA) application.
For Remote / Hybrid positions
High speed internet (wired ethernet connection preferred). No Cellular or Hotspots.
A quiet and confidential designated working area.
Internet & Work Environment Requirements:
High Speed Internet access, including wired ethernet connection
A quiet and confidential designated working area
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.
EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:
Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.
Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.
Customer Service Representative
Customer Service Assistant Job 32 miles from Bellevue
Opportunity to Join a Rapidly Growing Industry Leader!
Join us at our new HQ building in Marysville, WA, as we continue an exciting journey of growth and expansion!
As a Customer Service Representative (CSR), you will play a crucial role in facilitating day-to-day operations and client relations, contributing to our company's success in this dynamic industry. Our clients span from biotech leaders to organizations building and operating the most sophisticated buildings on the planet.
This role is well-suited for those with strong mechanical aptitude and interests.
We are growth-minded and look for those who seek a long-term career where internal company growth is supported and expected.
About the Work:
- Coordinate with peers to process customer quotes and order requests, leveraging our NetSuite ERP System for seamless operations.
- Serve as the primary point of contact for customer inquiries regarding quotes and order status, ensuring exceptional service delivery. Strive for world-class service!
- Contribute proactively to our company culture, providing insights to enhance our operations and meet customer needs efficiently.
Responsibilities:
- Field calls and emails from existing clients and sales teams, offering prompt and effective assistance.
- Input new customer and vendor accounts and new items into our NetSuite CRM system to maintain accurate records.
- Process customer quote requests and purchase orders, ensuring accuracy and timely fulfillment of orders.
- Collaborate with internal teams to address customer inquiries and ensure customer satisfaction.
Hours:
- Monday through Friday, 7:30 AM to 4:30 PM.
Qualifications:
- Previous customer service experience, preferably in a B2B setting.
- Proficiency in Microsoft Office 365 and high school-level math.
- Strong communication skills, both verbal and written, with a keen eye for detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- Commitment to adhering to company policies and maintaining high standards of hygiene.
🚭 Tobacco-Free Workplace:
We are a NO TOBACCO use company, and tobacco users need not apply.
Growth Opportunities: Ahead!
- Join us during an exciting period of growth, as we scale our operations and expand our team.
- Benefit from career advancement opportunities and professional development initiatives.
- Be part of a dynamic team culture that values collaboration, innovation, and continuous improvement.
If you're ready to take your career to new heights with a thriving industry leader and be part of our growth journey, we want to hear from you! Apply now to seize this exciting opportunity and become part of our dynamic team in Marysville, WA.
#NowHiring #CustomerService #MarysvilleWA #CareerGrowth #Teamwork #IndustryLeader
Outdoor Furniture Sales Specialist - Customer Service Focused
Customer Service Assistant Job 7 miles from Bellevue
As a Retail Design Associate at our Yardbird outdoor furniture showroom, you'll provide excellent customer service and meet sales quotas for our business. You'll identify customer needs, answer questions regarding our product and services and make professional recommendations.
Our sales approach is professional, effortless, and relaxed.
Ultimately, you'll ensure that customers leave our store satisfied with their experience.
This role takes place at a Yardbird premium outdoor furniture showroom.
This standalone store is separate from Best Buy's larger retail locations.
What you'll do Greet all customers and be friendly and helpful.
Make the best first impression Serve as an expert on all things patio furniture by providing accurate, up-to-date information to our customers including product features, pricing, delivery, warranties and returns Process orders in person and over the phone Monitor inventory levels and be aware of items with low or no inventory Follow up with potential customers via telephone and email and online chat function Occasionally assist at our trade shows, inviting people to our booth Basic qualifications Ability to work successfully as part of a team Preferred qualifications 1 year of sales, customer service or retail experience Hands-on experience with POS transactions Ability to work flexible hours including evenings, weekends and holidays Expert communication and interpersonal skills Ability to work in high-pressure situations Excellent organizational and time management skills What's in it for you We're committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us At Yardbird, we're a group of hard-working, passionate individuals disrupting the outdoor furniture industry.
Our retail showrooms help our customers elevate their outdoor living spaces with high-quality, sustainable products.
As part of Best Buy Co.
Inc.
, our culture is built on deeply supporting and valuing our amazing employees.
We're committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.
™ Best Buy is an equal opportunity employer.
PIQ1 Application deadline: Minimum of 5 days from the posting date.
You can find that date above the job title at the top of the page.
Position Type: Full time PandoLogic.
Category:Sales, Keywords:Sales Representative, Location:Seattle, WA-98104
Customer Service Representative (Call Center)
Customer Service Assistant Job 28 miles from Bellevue
Base pay of $18 and hour plus commission Schedule: Monday - Friday & Every other Saturday Are you confident on the phone and passionate about helping people? Join our team as a Telemarketer! You'll connect with potential customers using a proven script, share the benefits of our products/services, and help drive results. ️
What We Offer:
Bi-weekly pay
Paid holidays & vacation
Health, dental & vision insurance (eligibility starts the 1st of the month after 60 days)
Team environment & performance incentives
What You'll Do:
Use prepared scripts to inform and persuade
Answer questions with confidence
Document calls & follow-ups
Help meet team goals and grow your skills
️ What We're Looking For:
• Great communication skills
• Customer-focused mindset
• High school diploma or equivalent
• Bilingual? That's a big plus!
• Telemarketing experience preferred but not required
Ready to start a new chapter in your career? Apply today and let's connect!
Customer Service Rep
Customer Service Assistant Job 28 miles from Bellevue
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!
Pay $19-$20hr Plus GREAT BENEFITS!!
Responsible for providing our customers with a world-class experience through excellent product knowledge, customer service skills, and use of our business systems.
Essential Job Duties
Provide quality customer service.
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
Handle phone calls and emails from customers pertaining to various customer issues and inquiries.
Ensure the company establishes and maintains constant communication with customers.
Knowledgeable on all aspects of product inventory which may include sales and product information, cancellations, credits, invoicing and/or customer service inquiries.
May require an understanding of eBay and eCommerce sites.
Provide customers a better solution when available, and assist our customers in finding the products they need.
Perform all tasks to specified standards and metrics on a consistent basis.
Assume other duties as assigned.
Supervisory Responsibilities
Not responsible for supervising employees.
Minimum Requirements
Education & Experience
High School Diploma/GED
Preferred Requirements
Associate's Degree
Sales or customer service experience, especially in a call center environment.
Bi-Lingual, English & Spanish or English & French.
Knowledge/Skills/Abilities
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
Frequent use of Outlook, Word, Excel, graphics, etc.
Basic messages communicated orally. May write brief messages and keep simple records. May explain and offer guidance on routine procedures.
Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
Decisions generally affect own job or assigned functional area.
Results are defined and existing practices are used as guidelines for how to complete work activities; works closely with supervisor/manager who provides broad guidance and overall direction.
Prioritize assigned and routine tasks. Handle appropriately.
No additional competencies required.
Essential Physical Demands/Work Environment
Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
Travel may be required periodically, including overnight stays (contingent on position requirements).
Must be able to lift up to 50 pounds.
Benefits:
Health/Dental/Vision Insurance
Paid Time Off
Paid Parental Leave
Fertility Coverage
401k with Generous Company Match
Company Paid Life Insurance and Long-Term Disability
Short-Term Disability
Employee Assistance Program
Tuition Reimbursement
Employee Discounts
PNC Daily Pay Option
Join us for an exciting career journey with positive, driven individuals.
Customer Service Analyst
Customer Service Assistant Job 7 miles from Bellevue
This position is located in the Seattle Passport Agency in Seattle, Washington and serves as the Customer Service Manager responsible for planning and implementing a comprehensive customer service program for the assigned agency and, in conjunction with the other regional Customer Service Managers and the Customer Service National Program Manager, plans, designs, and develops customer service programs, policies, and operating methods and procedures for the Passport Services Directorate.
Help
Overview
* Accepting applications
* Open & closing dates
05/21/2025 to 06/09/2025
* Salary
$118,446 - $153,982 per year
* Pay scale & grade
GS 13
* Help
Location
1 vacancy in the following location:
* Seattle, WA
* Remote job
No
* Telework eligible
Yes-According to agency policy.
* Travel Required
Occasional travel - You may be required to travel for this position.
* Relocation expenses reimbursed
Yes-Relocation expenses may be allowed.
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
NA - None
* Job family (Series)
* 0301 Miscellaneous Administration And Program
* Supervisory status
Yes
* Security clearance
Secret
* Drug test
Yes
* Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
* Trust determination process
* Suitability/Fitness
* National security
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
CA-2025-0101
* Control number
837373600
Help
This job is open to
* Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
* Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Department of State career or career conditional status employees in the competitive service; employees who are on temporary or other non-status appointments who have reinstatement or non-competitive eligibility for a competitive service appointment (e.g., tenured Foreign Service employees, employees on an excepted service appointment at the USUN who have previous career status, etc.); and CTAP
Help
Duties
* Coordinates comprehensive region wide customer service programs designed to ensure that the services provided to passport applicants and their representatives consistently meet expectations.
* Develops policies and programs for the enhancement and improvement of services provided to U.S. citizen passport applicants and their representatives.
* Coordinates the recruitment and utilization of agents at acceptance facilities throughout the Region.
* Analyzes the adequacy and accuracy of the instruction, advice and assistance provided to acceptance agents by passport specialists.
Help
Requirements
Conditions of Employment
* U.S. Citizenship is required.
* Incumbent will be subject to random drug testing.
* Must be able to obtain and maintain a Secret security clearance.
Qualifications
Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.
Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.
Qualifying specialized experience must demonstrate the following:
* Experience evaluating customer service delivery.
* Experience participating in the development and implementation of customer service-related training programs.
* Experience participating in the development of policies, programs, and procedures.
There is no substitute of education for specialized experience for the GS-13 position.
Education
Education requirements do not apply to this vacancy announcement.
Additional information
* For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at ************** or *************.
* If eligible, telework agreements may be permitted with supervisory approval.
* Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
Read more
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.
Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned a score between 70 and 100. The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:
* Ability to communicate in writing.
* Ability to identify inconsistencies in information/applications.
* Ability to review, analyze, index and retrieve information.
* Knowledge of the statutes, rules, and regulations that govern the examination and adjudication of passport applications.
* Knowledge of training and employee development techniques, policies, and processes.
Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.
Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.
You may preview questions for this vacancy.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Most recent SF-50s (Notification of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority. The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.
3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal for the hiring manager's consideration. If a performance appraisal is not available, you may provide a statement and/or a statement from your supervisor explaining the reason one is not available and your servicing HR Office contact information (name, email address, phone number).
Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application. To receive a promotion, the employee's most recent performance rating must be "fully successful" or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.
4. Non-competitive hiring authority eligibility documentation, if applicable. If you are a current eligible DOS employee applying under a non-competitive hiring authority, you must submit proof of non-competitive eligibility with your application. For information related to Schedule A hiring authority for individuals with disabilities visit OPM's hiring information site.
5. CTAP documentation, if applicable. Visit our agency's CTAP site for required documentation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* How to Apply
Prepare your application in USAJOBS
To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site.
Technical assistance with your on-line application is available through the Help Desk at ******************* or by calling ************** between the hours of 7:00 a.m. and 7:00 p.m. ET
Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Agency contact information
La'Shel January
Phone ************ Fax 000-000-0000 Email *******************
Address U.S. Department of State
600 19th Street, N.W.
Attn: CA/EX/HRD
Washington, District of Columbia 20520
United States
Next steps
After all application packages are received, we will review applications and evaluate applicants' qualifications. Then, in approximately two weeks after this announcement closes, we will refer candidates, as described in the "How You Will Be Evaluated" section, to the hiring manager for selection consideration. Your application status will be updated up to four times during the following hiring phases:
* After applications are received.
* After applications are assessed to determine qualifications.
* After candidates are referred to the hiring manager.
* After a selection is made.
For the selected candidates who receive a tentative job offer, we will conduct a suitability review and/or security background investigation that generally takes an average of at least two to six months.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.
2. Most recent SF-50s (Notification of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority. The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.
3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal for the hiring manager's consideration. If a performance appraisal is not available, you may provide a statement and/or a statement from your supervisor explaining the reason one is not available and your servicing HR Office contact information (name, email address, phone number).
Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application. To receive a promotion, the employee's most recent performance rating must be "fully successful" or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.
4. Non-competitive hiring authority eligibility documentation, if applicable. If you are a current eligible DOS employee applying under a non-competitive hiring authority, you must submit proof of non-competitive eligibility with your application. For information related to Schedule A hiring authority for individuals with disabilities visit OPM's hiring information site.
5. CTAP documentation, if applicable. Visit our agency's CTAP site for required documentation.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
How to Apply
Prepare your application in USAJOBS
To start your application, click Apply and we'll walk you through the process to attach a resume and any required documents.
During the application process you can review, edit, delete, and update your information. We'll automatically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing date of this announcement to complete the application process.
STEP 1: Select the "Apply" button and follow the instructions to register or sign into USAJOBS.
STEP 2: Submit your resume. Please see the Required Documents section for specific information that should be outlined in your resume.
STEP 3: Complete the online assessment questions.
STEP 4: Submit all required documentation applicable to you, as listed in the Required Documents section.
To learn how to view the status of your submitted supporting documentation and application, visit the Application Instructions section of our agency's Civil Service selection process site.
Technical assistance with your on-line application is available through the Help Desk at ******************* or by calling ************** between the hours of 7:00 a.m. and 7:00 p.m. ET
Alternate Application Procedures
If applying online poses an extreme hardship, you may request alternate application procedures to submit your application package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET at least 2 working days prior to the closing date of this announcement. The application package for alternate application procedures must be submitted and received in the Human Resources office no later than 11:59 p.m. ET on the closing date of this announcement. Paper applications and information sent by mail will not be accepted.
Read more
Agency contact information
La'Shel January
Phone ************ Fax 000-000-0000 Email *******************
Address U.S. Department of State
600 19th Street, N.W.
Attn: CA/EX/HRD
Washington, District of Columbia 20520
United States
Next steps
After all application packages are received, we will review applications and evaluate applica
Airline Customer Service Agent - Seattle, WA
Customer Service Assistant Job 7 miles from Bellevue
Job DescriptionHourly Pay $21.00 per hour Join Pacific Aviation at SEA – Where Every Journey Begins with You!
Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport
At Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.
Why You’ll Love This Job:
Be the Face of the Airline – Welcome and assist passengers with check-in, boarding, and overall travel guidance.
Fast-Paced & Exciting Environment – No two days are the same at the airport!
Career Growth Opportunities – We are committed to growing our team members and promoting from within.
Diverse & Inclusive Team – We celebrate diversity and value the unique backgrounds of our employees.
Your Role in the Passenger’s Journey:
Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.
Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.
Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.
Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.
Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.
Shifts Available (Part-Time):
4–5-hour shifts available for the following time slot:
12:00 PM – 4:00 PM
1:00 PM - 5:00 PM
Sun-Mon-Wed-Fri-Sat
Must be available to work at least 4 days per week, including weekends and holidays.
Requirements
What We’re Looking For:
Exceptional Customer Service Skills – You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
Strong Attention to Detail – You ensure all travel documents, procedures, and protocols are accurate and followed.
Team Player Mentality – You work well with others and contribute to a positive, collaborative environment.
Tech-Savvy & Organized – You can quickly learn airline systems and efficiently manage tasks.
Professionalism & Problem-Solving Skills – You handle challenges with patience, empathy, and quick thinking.
Bilingual Preferred:
English + French
English + Japanese
English + Danish
Benefits
Hourly Pay Rate: $21.00
Medical, Dental, & Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Company-Provided Uniform
Parking Discounts
Paid Training
Referral Bonus Program
Cell Phone Plan Reimbursement
Ready to Take Off with Pacific Aviation? Apply Today!
If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us!
Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Customer Service Japanese
Customer Service Assistant Job In Bellevue, WA
SUMMARY This position maintains Internet Service customer relationships. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Processes Internet services renewals and cancellations.
Processes Internet service plan changes.
Operates in-house seminars.
Enters new customer information into the system.
Organizes data on the sales file server.
Contacts customers about the renewal of services.
Maintains and updates the Internet subscription forms.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES There are no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate's degree (A.A.) or equivalent from two year college or technical school; one to two years related experience and/or training; or equivalent combination of education and experience. OTHER SKILLS AND ABILITIES Proficiency in Outlook, Word and Excel LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision, Distance vision and Peripheral vision. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is based in a typical office environment. The noise level in the work environment is usually moderate. Business level Japanese
Location: Bellevue
Duration: 4 Months ( temp to permanent- if all goes well)
Pay: $17 per hour
Customer Liaison
Customer Service Assistant Job In Bellevue, WA
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***Pay is $22-$25/hr DOE***
***Must be able to work at our Kent location 1-2 days a month***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on Facebook, YouTube, and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#WA158
Privacy Policy: *************************************************
Terms and Conditions: ***************************************************
Customer Liaison
Customer Service Assistant Job In Bellevue, WA
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***Pay is $22-$25/hr DOE***
***Must be able to work at our Kent location 1-2 days a month***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on
Facebook
,
YouTube
, and
Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#WA158
Privacy Policy:
*************************************************
Terms and Conditions:
***************************************************
Customer Success Representative
Customer Service Assistant Job 16 miles from Bellevue
Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.
Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.
Job Summary:
The position reports to the Customer Success Manager.
A "hybrid" Customer Success position involving significant interaction with external and internal customers to provide "best in class" service to a customer base comprised of Fortune 500 companies.
The ideal candidate has experience and the proven ability to manage the customers day to day logistics/warehouse/transportation needs in a high pace/high transaction, team oriented service environment.
Attention to detail and strong proofreading abilities are necessary skills.
Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success.
The Customer Success Representative will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and Company Management. During the course of business the Customer Success Representative is not to share any confidential information with anyone other than their direct Manager or Executive of Plastic Express.
Responsibilities and Duties:
Process customer bulk trucking and packaging orders from various sources, email, SAP, Web based portals, EDI.
Input customer orders into TMS/WMS system with accuracy and speed.
Prepare end of day reports.
Answer phones, forward calls and take messages.
Research information when needed.
Maintain inventory by checking for any discrepancies.
Assist in customer inventory reviews.
Monitor “Open Order” process of customers to make sure all orders are being updated.
Assist the Department Managers with special assignments.
Maintain and monitor delivery in Plastic Express data base.
Notify Management immediately concerning missed/moved orders
Track daily/weekly/monthly all activities on the customers open order reports insure they are completed and updated properly.
Notify Management of any discrepancies.
Monitor and maintain the Open Order Report in the Warehouse database.
Review customer orders against shipping requests and insure 100% accuracy of our work instructions that are being issued for order execution.
Contact CS Manager with any questions on orders.
Qualifications and Skills:
College degree preferred
2 years+ experience as customer service in the transportation industry preferred
Professional, friendly phone presence
Possess a high level of proficiency in Word, Excel and Outlook
Ability to multitask, prioritize and work under stress
Highest quality written and verbal communication skills
Type 40wpm+ with 100% accuracy
Knowledge of bulk commodities industry rates and terms a plus
Willingness to be cross-trained in other departments.
Position Type/Expected Hours of Work:
This is a full-time position.
Travel:
0% Travel is expected for this position.
Benefits and Perks:
Family health benefit packages
Vacation pay after 90 days
Holiday pay after 90 days
Company matching 401k retirement program after 90 days
Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.
In line with Plastic Express' Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.
If you have an interest in working at Plastic Express, please forward your resume including a brief work history.
Customer Service Rep
Customer Service Assistant Job 11 miles from Bellevue
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1121
Station Address: 15510 Aurora Avenue North, Shoreline WA, 98133
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Outdoor Furniture Sales Specialist - Customer Service Focused
Customer Service Assistant Job 11 miles from Bellevue
As a Retail Design Associate at our Yardbird outdoor furniture showroom, you'll provide excellent customer service and meet sales quotas for our business. You'll identify customer needs, answer questions regarding our product and services and make professional recommendations.
Our sales approach is professional, effortless, and relaxed.
Ultimately, you'll ensure that customers leave our store satisfied with their experience.
This role takes place at a Yardbird premium outdoor furniture showroom.
This standalone store is separate from Best Buy's larger retail locations.
What you'll do Greet all customers and be friendly and helpful.
Make the best first impression Serve as an expert on all things patio furniture by providing accurate, up-to-date information to our customers including product features, pricing, delivery, warranties and returns Process orders in person and over the phone Monitor inventory levels and be aware of items with low or no inventory Follow up with potential customers via telephone and email and online chat function Occasionally assist at our trade shows, inviting people to our booth Basic qualifications Ability to work successfully as part of a team Preferred qualifications 1 year of sales, customer service or retail experience Hands-on experience with POS transactions Ability to work flexible hours including evenings, weekends and holidays Expert communication and interpersonal skills Ability to work in high-pressure situations Excellent organizational and time management skills What's in it for you We're committed to helping our people thrive at work and at home.
We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include: Competitive pay Generous employee discount Financial savings and retirement resources Support for your physical and mental well-being About us At Yardbird, we're a group of hard-working, passionate individuals disrupting the outdoor furniture industry.
Our retail showrooms help our customers elevate their outdoor living spaces with high-quality, sustainable products.
As part of Best Buy Co.
Inc.
, our culture is built on deeply supporting and valuing our amazing employees.
We're committed to being a great place to work, where you can unlock unique career possibilities.
Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future.
Tomorrow works here.
™ Best Buy is an equal opportunity employer.
PIQ1 Application deadline: Minimum of 5 days from the posting date.
You can find that date above the job title at the top of the page.
Position Type: Full time PandoLogic.
Category:Sales, Keywords:Sales Representative, Location:Bothell, WA-98021
Customer Liaison
Customer Service Assistant Job In Bellevue, WA
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
***Pay is $22-$25/hr DOE***
***Must be able to work at our Kent location 1-2 days a month***
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance – Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
40 hours/week with overtime potential
Grow your career with us – many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry – preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on Facebook, YouTube, and Instagram
We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
#WA158
Privacy Policy: *************************************************
Terms and Conditions: ***************************************************
Customer Success Representative
Customer Service Assistant Job 16 miles from Bellevue
Job Description
Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.
Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.
Job Summary:
The position reports to the Customer Success Manager.
A "hybrid" Customer Success position involving significant interaction with external and internal customers to provide "best in class" service to a customer base comprised of Fortune 500 companies.
The ideal candidate has experience and the proven ability to manage the customers day to day logistics/warehouse/transportation needs in a high pace/high transaction, team oriented service environment.
Attention to detail and strong proofreading abilities are necessary skills.
Experience with SAP or web-based TMS/WMS/OMS operating systems is essential for success.
The Customer Success Representative will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and Company Management. During the course of business the Customer Success Representative is not to share any confidential information with anyone other than their direct Manager or Executive of Plastic Express.
Responsibilities and Duties:
Process customer bulk trucking and packaging orders from various sources, email, SAP, Web based portals, EDI.
Input customer orders into TMS/WMS system with accuracy and speed.
Prepare end of day reports.
Answer phones, forward calls and take messages.
Research information when needed.
Maintain inventory by checking for any discrepancies.
Assist in customer inventory reviews.
Monitor “Open Order” process of customers to make sure all orders are being updated.
Assist the Department Managers with special assignments.
Maintain and monitor delivery in Plastic Express data base.
Notify Management immediately concerning missed/moved orders
Track daily/weekly/monthly all activities on the customers open order reports insure they are completed and updated properly.
Notify Management of any discrepancies.
Monitor and maintain the Open Order Report in the Warehouse database.
Review customer orders against shipping requests and insure 100% accuracy of our work instructions that are being issued for order execution.
Contact CS Manager with any questions on orders.
Qualifications and Skills:
College degree preferred
2 years+ experience as customer service in the transportation industry preferred
Professional, friendly phone presence
Possess a high level of proficiency in Word, Excel and Outlook
Ability to multitask, prioritize and work under stress
Highest quality written and verbal communication skills
Type 40wpm+ with 100% accuracy
Knowledge of bulk commodities industry rates and terms a plus
Willingness to be cross-trained in other departments.
Position Type/Expected Hours of Work:
This is a full-time position.
Travel:
0% Travel is expected for this position.
Benefits and Perks:
Family health benefit packages
Vacation pay after 90 days
Holiday pay after 90 days
Company matching 401k retirement program after 90 days
Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.
In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.
If you have an interest in working at Plastic Express, please forward your resume including a brief work history.
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Customer Service Representative
Customer Service Assistant Job 31 miles from Bellevue
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1194
Station Address: 18321 HWY 410 E, Bonney Lake WA, 98391
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.