Licensed Insurance Customer Service Bilingual
Customer Service Advisor Job 22 miles from Rialto
Salary: $45000.0 - $55000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish/English) Insurance Customer Service Representative. Must have an active Property and Casually license.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
Schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Base Salary plus Commissions
Paid Time Off (vacation and personal/sick days)
SIMPLE IRA
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual - Spanish (required)
Property & Casualty license (required)
Life & Health license a plus!
Prior insurance experience in sales or service (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PIe93ab21ec38d-26***********8
Customer Care Representative
Customer Service Advisor Job 39 miles from Rialto
Santa Ana, Ca (100% Onsite) Contract-Hire Payrate: $26/hr.-$28/hr. Industry: Production Summary/Objective: We are looking for an experienced Customer Care Representative to join our team. The candidate must have at least 2-3 years of experience in a customer service role, with excellent communication and problem-solving skills. The ideal candidate should be able to provide outstanding customer service to our clients, resolve issues, and build long-term relationships with customers.
Key Responsibilities:
Manage customer inquiries via phone, email, and chat in a timely and professional manner.
Resolve customer complaints and concerns to ensure customer satisfaction.
Provide accurate and complete information to customers to help them make informed decisions.
Maintain customer records and update customer information in the database.
Conduct customer satisfaction surveys to measure the level of customer satisfaction and identify areas for improvement.
Process customer orders and follow up with customers to ensure delivery.
Keep up to date with product knowledge and company policies and procedures.
Identify and escalate customer issues that require urgent attention to the relevant department.
Contributes to team effort by accomplishing related results as needed.
Maintains financial accounts by processing customer adjustments.
Requirements:
A minimum of 2-3 years of experience in a customer service role.
Excellent communication skills, both verbal and written.
Strong problem-solving and critical thinking skills.
Ability to work in a fast-paced environment and multitask.
Strong attention to detail and ability to follow procedures.
Ability to work independently and in a team environment.
Proficient in computer skills, including Microsoft Office, CRM systems, and customer service software.
Ability to work flexible hours, including weekends and holidays.
Education:
High school diploma or equivalent required.
Associate or bachelor's degree in business, marketing, or related field preferred.
Working Conditions:
Work in an office environment with frequent use of a computer and phone.
Flexible work schedule required.
Customer Experience Associate
Customer Service Advisor Job 46 miles from Rialto
· Handle all customer service emails, phone calls, text and chat
· Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order is received
· Follow up on any issues and make sure problems are fully resolved in a timely manor
· Check web order maintenance daily to make sure all web orders are processed
· Run an open order report to ensure all web orders have been placed on pick at the warehouse
· Check shipping status daily and follow up with the warehouse on any delays
· Run reports in Full Circle and Shopify to make sure systems are speaking to each other properly
· Come up with creative ways to enhance the customer experience
· Implement a “client book” for VIP customers and offer those customers “white glove” service
· Share relevant customer feedback with ecommerce team
· Share any repetitive issues with Customer Experience manager and suggest implementing changes to resolve the issue
· Process Returns
QC, re-tag, re-package inventory
Qualifications:
· Full time
· Excellent communication (written and verbal) and problem-solving skills
· A passion for retail and helping customers
· Strong sales skills
· Detail oriented
· Outgoing with the ability to build rapport with the customer
· Flexibility in scheduling during peak times
*Hourly rate range $22-$24 / hour
*This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer
Customer Service Representative (Construction Fence Distribution) - Fontana, CA
Customer Service Advisor Job 4 miles from Rialto
Ready to build your career with a stable industry leader?
Join our Fontana, CA, branch as a Customer Service Representative and become part of a high-performing, team-oriented group at a 66-year-old, privately held fencing distribution company with an excellent reputation on the West Coast. We offer a competitive salary ($50,000-$60,000/year), a full benefits package, and a clear path to promotion into an Inside Sales Representative role for high performers.
What You'll Do:
Be the friendly, knowledgeable first point of contact for customers via phone, email, and in person.
Assist customers with product inquiries, provide quotes, and process orders accurately for our construction fencing materials.
Coordinate with our inside sales and operations teams to ensure smooth order fulfillment and customer satisfaction.
Resolve customer questions or issues with a positive, solutions-focused approach, ensuring every customer feels valued.
Support the inside sales team and actively learn our product line - preparing you to step into an Inside Sales role as you excel.
What We Offer:
Competitive Pay: $50,000-$60,000 per year (based on experience).
Career Advancement: Clear path to promotion into an Inside Sales Representative role for high performers. We love to promote from within.
Full Benefits Package: 401(k) with company match; Medical, Dental, Vision & Life Insurance; Voluntary Life and Disability coverage; Employee Assistance Program (EAP); and generous Paid Time Off (PTO).
Team Culture: A high-performing, supportive, and team-oriented work environment. Our Fontana branch is proud of its teamwork, reliability, and exceptional customer service.
Stable, Family-Owned Company: Join a 66-year-old family-owned company that values every team member. We have an outstanding reputation for excellence on the West Coast and a strong culture built on integrity and respect.
What We're Looking For:
Customer-Focused: You genuinely enjoy helping customers and will go the extra mile to ensure a great experience.
Reliable & Positive: You are dependable, punctual, and bring a can-do attitude every day. You handle challenges with grace and are always willing to pitch in to help the team - no task is too small.
Strong Communicator: You have excellent communication and interpersonal skills. Bilingual (English/Spanish) is strongly preferred to serve our diverse customer base.
Eager to Learn: You take initiative and are excited to learn our products and processes. (Prior customer service experience and basic computer skills are a plus.)
About Us:
For 66 years, our family-owned fencing distribution company has been a trusted name on the West Coast. We take pride in our close-knit team, high-quality products, and exceptional customer service. When you join us, you become part of a family that works together to deliver the best for our customers and each other.
Ready to join a team that values your dedication and helps you grow? If you're a reliable, customer-focused professional seeking a long-term career opportunity, we'd love to hear from you. Apply today and take the next step in your career!
Licensed Insurance Customer Service
Customer Service Advisor Job 28 miles from Rialto
Salary: $54000.0 - $75000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is preferred; we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
This is an in-office position. Please only apply if you can make the commute to our agency located at: 1275 E Route 66, Glendora, CA 91740.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Hourly wage plus competitive commission structure
Paid time off (after 90-day probation period)
Retirement plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
State of California Property & Casualty license
State of California Life and Health license
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PI8e194347e3e3-26***********1
Customer Service & Work Order Coordinator $22/ hr
Customer Service Advisor Job 38 miles from Rialto
We're hiring a Customer Service & Work Order Coordinator to support our National Accounts team in Irvine, CA . This role involves dispatching, managing work orders, coordinating inspections, and building strong relationships with clients and vendors. This role is fully onsite and pays $22/ hour.
🛠️ What You'll Do
Customer Service & Communication
Build professional, positive relationships with customers and subcontractors
Communicate via phone and email regarding service status and updates, up to 300 outbound emails a day
Provide timely follow-ups and ensure high-quality service
Work Order Management
Receive, dispatch, and track work orders
Keep all order statuses updated in the Great Plains system
Share schedules, estimated completion, and close dates with clients
Monitor daily progress and ensure timely completions
Request inspection POs and dispatch inspection work orders
Follow up weekly on inspection completions and results
Proposal & Inspection Coordination
Request proposals for repairs or corrective services
Ensure affiliates submit reports, paperwork, and invoices on time
Track inspection results and submit to National Accounts
Reporting & Internal Communication
Review call analysis reports and provide updates on open work orders
📊 Billing System Tasks (National Accounts Workflow)
Review exception and mark-up queues daily
Properly mark-up and price all services and inspections
Ensure all paperwork is complete and accurate before invoicing
Verify NTE (Not to Exceed) amounts on customer POs
✅ You're a Great Fit If You Have:
Strong communication and organizational skills
Experience with dispatching or work order systems
Detail-oriented mindset with a customer-first attitude
Familiarity with Microsoft Great Plains (a plus!)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Bilingual Customer Service Representative
Customer Service Advisor Job 20 miles from Rialto
Bilingual Customer Service Representative (Spanish-English)
Employment Type: Full-Time | On-Site
Are you a people person who thrives in a fast-paced environment? We're looking for a Bilingual Customer Service Representative to join our on-site team and provide exceptional support to our Spanish- and English-speaking customers.
Key Responsibilities:
Customer Interaction: Handle inbound and outbound calls, emails, and live chat inquiries from Spanish-speaking and English-speaking customers.
Problem Solving: Assist customers with product information, order status, returns, and troubleshooting.
Documentation: Accurately log all customer interactions and maintain up-to-date records in our CRM system.
Team Collaboration: Work closely with other departments (sales, logistics, technical support) to resolve customer issues efficiently and ensure a seamless experience.
Requirements:
Language Skills: Fluent in both Spanish and English (written and spoken).
Communication: Strong interpersonal, verbal, and written communication skills.
Experience: Prior experience in a customer service or support role is preferred.
Technical Skills: Comfortable using customer service platforms (e.g., Zendesk, Salesforce) and standard office software.
Customer Service Representative
Customer Service Advisor Job 38 miles from Rialto
Specialized Recruiting Group, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the world. This is a long-term, full-time, on-site contract opportunity based in the Irvine, CA area. Starting compensation is $22.00 to $23.00/hour.
Responsibilities
General customer service support for end users and the company sales team
Processing inbound calls from internal and external customers
Researching information requests
Scheduling delivery and service appointments
Data entry
Requirements
Previous customer service experience preferable (e.g. food service, retail, call center)
Excellent English communication skills (spoken and written)
College degree a benefit but not mandatory
Self-motivated, able to maintain focus without close supervision
Professional, positive and friendly personality
Intermediate Word, Excel and Outlook ability
At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.
Customer Service Representative
Customer Service Advisor Job 38 miles from Rialto
Join a dynamic customer service team where you'll handle inquiries, resolve complaints, and support clients through phone-based interactions. Ideal candidates will have 2-4 years of experience, strong communication skills, and the ability to work independently while accurately documenting customer interactions. Proficiency in Microsoft Office is preferred. High school diploma or GED is desired.
Title: Rep, Customer Service
Duration: 6 Months
Location: 1452 Alton Pkwy, Irvine, CA, 92606
Note: During training, they will be on-site 3 days a week, Tuesday, Wednesday & Thursday. The schedule will be from 8:00 am -4:30 pm with a hybrid schedule
Pay rate: $22 per hour. on W2
Job Description:
The primary function of a call center/customer service specialist is to interact with customers, providing information in response to inquiries about products and services, and handling and resolving complaints. A typical customer service specialist is responsible for determining the client's issue, offering possible solutions, or providing follow-up as needed. Customer service agents may be inbound, outbound, or a combination of both.
Job Responsibilities:
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Skills:
Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently and manage one's time.
Ability to accurately document and record customer/client information.
Previous experience with computer applications, such as Microsoft Word and PowerPoint.
Education/Experience:
High school diploma or GED preferred.
2-4 years of customer service-related experience required
Customer Service Representative
Customer Service Advisor Job 37 miles from Rialto
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.
REQUIRED SKILLS AND EXPERIENCE
- 1-2 years of experience working in a call center with inbound calls (50+ calls a day)
- High School diploma or GED - Good communication and personality
- Ability to type at least 36 WPM
- Adaptable and eager to learn, willing to work in a fast paced call-center
- Excellent communication and reliable
- Bilingual in Spanish
Customer Service Representative
Customer Service Advisor Job 33 miles from Rialto
Our client is looking to hire a Customer Service Representative position supporting brands customers by providing professional and responsive assistance via phone, email, and chat. You'll support both internal teams and external customers, process orders and returns and contribute to operational improvements and customer satisfaction.
Location: Onsite in Placentia, CA
Schedule: Monday - Friday, 7:00 AM - 3:30 PM
Language Requirement: Bilingual (Spanish) required
Key Responsibilities:
Customer Support & Order Management
Answer inbound calls, emails, and live chats in a professional and customer-friendly manner
Process orders, returns, sales samples, and quality/service claims
Create shipping labels and assist with order entry in CRM and ERP systems
Account Support
Partner with Customer Account Managers to support key accounts and backup Latin America operations
Assist with quotes, renewals, and account updates
Identify trends in customer transactions and recommend improvements
Collaboration & Communication
Attend team meetings and contribute to internal documentation
Provide feedback for process optimization and customer experience
Work cross-functionally with internal departments to resolve issues
Performance Goals:
Accurately process daily domestic orders, claims, and samples
Maintain minimal data entry errors (as defined by the Customer Service Manager)
Manage an average of 25 inbound calls per day
Keep open claim reports up to date and assist in generating return authorizations
Qualifications:
Minimum 2 years of customer service experience environment
Bilingual in Spanish is a MUST!
Strong written and verbal communication skills
SAP/ ERP system experience a plus!
Hub Spot/CRM experience a plus!
Customer Service Representative
Customer Service Advisor Job 35 miles from Rialto
BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers.
Role Description
This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction and Customer Experience skills
Strong interpersonal and communication skills
Ability to effectively resolve customer issues
Experience in a customer-facing role is a plus
Proficiency in Microsoft Office and CRM software
High school diploma or equivalent
Patient Service Advisor - Redlands, CA
Customer Service Advisor Job 13 miles from Rialto
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30am-4:30pm PST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 2 West Fern Ave, Redlands, 92373.
We offer on-the-job training. The hours of the training will be aligned with your schedule.
Primary Responsibilities:
Manage administrative intake of members
Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
Handle resolution/inquiries from members and/or providers
Work with marketing to identify and implement growth opportunities
Other duties as assigned
This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED OR equivalent work experience
Must be 18+ yrs of age or older
2+ years of customer service experience in office setting
Experience with computers and Windows based programs including MS Word, Excel and Outlook
Ability to work full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30am-4:30pm PST. It may be necessary, given the business need, to work occasional overtime.
Preferred Qualifications:
Experience working within the health care Industry and with health care insurance or in a hospital, physician's office or medical clinic setting
Bilingual fluency in English and Spanish
Experience working in a call center
The hourly range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
Customer Service Advisor Job 39 miles from Rialto
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Customer Service Representative
Customer Service Advisor Job 38 miles from Rialto
*WHY JOIN TAXRISE?* At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.
*ABOUT THE ROLE*
The Customer Service Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction.
_We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!_
*HOW YOU'LL BE REWARDED*
At Tax Rise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals.
* *Base pay*: $20.00 - $22.00 per hour (full-time, 40 hours per week)
* *Monthly Bonus: *Average bonus potential of $500 - $1,000
Our competitive compensation reflects the importance of your role in shaping our clients' experiences. We value excellence, and your contributions are recognized every day.
*WHAT YOU'LL DO*
*_Client Communication:_*
* Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly.
* Contact clients via phone and email to gather required documents and clarify documentation needs.
* Respond to client emails and text messages—and assist in live chat when needed—ensuring all interactions are addressed within company service level agreements.
* Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction.
* Handle all client interactions with professionalism, courtesy, and empathy—knowing when to escalate issues to the appropriate department.
* Provide clear instructions and guidance to clients on required documentation.
* Problem-solving skills to address client concerns regarding documentation requirements.
*_Document Collection & Review:_*
* Request and gather required tax-related documents from clients via email, phone, or online portals.
* Review submitted documents for accuracy and completeness, ensuring compliance with internal standards.
* Identify missing or incomplete information and follow up with clients promptly.
*_CRM Management & Administrative Support:_*
* Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM).
* Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress.
* Collaborate with colleagues, support staff, and managers to deliver a seamless client experience.
* Help other departments with projects and/or communication campaigns, providing support and insights to enhance company initiatives.
*WHAT YOU'LL NEED TO HAVE*
* Previous experience in a client care or customer service role—experience in the tax resolution industry is a plus.
* Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus).
* Excellent written and verbal communication skills with professional phone etiquette.
* Proficiency in using CRM systems or document management tools
* A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care.
* Knowledge of tax relief processes is a plus, though training will be provided.
*WHAT WE OFFER*
We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:
* Medical, Dental, and Vision Insurance (starting after 60 days)
* Paid Time Off (Vacation, Sick Days, Company Holidays)
* Wellness Days to recharge when you need it most
* 401(k) retirement plan with company match
* Professional Development Program to support your growth
* Access to our on-site gym and gaming lounge
* Catered team lunches every Friday
* Fun and energizing quarterly company outings
*ABOUT US*
At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.
When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.
We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.
*OUR COMMITMENT*
At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Physical Setting:
* Call center
* Office
Schedule:
* Day shift
* Monday to Friday
Work Location: In person
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
Customer Service Advisor Job 16 miles from Rialto
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
Position Overview
Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
Expected Hourly Pay Rate $18-22 P/H
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Client Experience Specialist
Customer Service Advisor Job 43 miles from Rialto
About Us: Since 1976, Harbour has been synonymous with luxury outdoor furniture. Born in Australia and now based in the US, we're a global leader in luxury outdoor design.
Provide excellent customer service and customer experience via live chat, email and phone.
Handle customer inquiries and complaints, provide appropriate solutions within the expected timeline and follow up to ensure resolution
Listen attentively to questions and concerns
Interacting directly with the customer to get information on:
Install timeline/details
White Glove VS In Box Delivery
Discerning customer expectations
Work along with the Sales Team to set appropriate customer expectations
Create cases for Claims- routing after approval
Suggest products and services to clients based on their requests and needs
Work with internal departments to resolve issues
Report customer feedback and website issues to improve customer experience
Stay up to date with new products and feature launches
Review pending orders and specific customer request to ensure excellent customer
service and customer experience
Keep accurate and complete records of customer interactions and complaints
Go the extra mile to ensure customer satisfaction
Qualifications:
1+ years of Customer Service experience
Technical Service Representative-Bilingual Armenian
Customer Service Advisor Job 35 miles from Rialto
Duties and Responsibilities: * Provide remote technical support regarding product installation and service issues via telephone, fax, email and other electronic communication methods. * Provide on-site technical support regarding product installation and service issues through personal direct interaction.
* Encourage development of Gemaire customers by explaining the correct product installation methods, product service and diagnostic methods, and overall best practices.
* Assist in scheduling, promoting and finalizing of technical training classes.
* Teach technical training classes produced by Gemaire and the various equipment manufacturers as directed by the class syllabus and manufacturer guidelines.
* Provide support to the Gemaire sales group objectives by working with local and regional sales representatives. This can include activities such as joint calls to key customers and speaking or presenting on various topics at trade shows or open house events.
* Act as a first point of contact or liaison between Gemaire customers and HVAC equipment factory representatives. Especially when dealing with special warranty issues, manufacturer program support or end user (consumer) support cases.
* Assist in equipment manufacturer product quality escape resolution and program administration for the HVAC equipment lines distributed by Gemaire.
* Conduct investigations related to insurance or warranty claims with direct supervision from the Technical Support and Training Manager and the appropriate equipment manufacturer representatives. May be required to assist in providing litigation support (expert witness).
* Submit regular activity and expense reports. Maintain accurate records and prepare detailed reports on manufacturer equipment issues, field service visits and training class attendance.
* Perform other duties as required to meet the overall goals and objectives of Gemaire.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications:
* HVAC technical service skills typical of minimum 5 years direct industry experience
* Excellent verbal and written communication skills
* Computer literate, proficient with Microsoft office suite.
* Prior instructor/training experience
* Valid motor vehicle driver license and reliable transportation (must have clean driving record for at least the last 3 years, including no suspensions, restricted licenses, or DUI's and no more than 1 moving violation within any 1 year period).
Preferred Qualifications:
* NATE certified HVAC Professional service certification preferred.
English/Armenian bilingual strongly prefered.
Education/Experience:
5 Years HVAC technical service skills typical of minimum 5 years direct industry experience:
Work Schedule: Some overnight travel required.
Physical Demands Demand Frequency
Sedentary - Lifting 0-10 pounds Occasional
Light Lifting - 10-20 pounds Never
Moderate Lifting - 20 to 50 pounds Never
Heavy Lifting - 50 to 100 pounds Never
Pulling/Pushing, Carrying Never
Reaching or working above shoulder Never
Walking Occasional
Standing Occasional
Sitting Constant
Stooping Never
Kneeling Never
Repeated Bending Never
Climbing Never
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Occasional
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Never
Other - Talk, Drive, visit customers etc. Constant
EEO Statement:
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
Employees in this role provide technical support, technical training and sales support to Gemaire customers in alignment with company objectives. This routinely includes providing customers with information on the proper application, installation, operation, service procedures and handling special warranty situations for the HVAC equipment lines distributed by Gemaire. They communicate clearly with a positive attitude to encourage best practices and highest customer satisfaction.
Pay Range: $90K-$95K
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Byram Healthcare Customer Service Representative, Associate
Customer Service Advisor Job 37 miles from Rialto
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day
401(k), eligibility after one year of service
Employee stock purchase plan
Tuition reimbursement
Summary
The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.
Core Responsibilities
Review and Process orders via fax and electronic platforms
Make outbound calls to patients and referrals as needed
Utilize tools and resources to assist in order entry
Use full product knowledge of Byram therapies to service patients
Communicate effectively with patients, teammates healthcare professionals and sales team.
Consistently meet required Key Performance Indicators (KPI's)
Perform other duties as required
Qualifying Experience
High School Diploma or equivalent required
1-2 years of customer service experience required
Call center experience preferred
Excellent written and verbal communication skills
Proficient with MS Office and the ability to navigate multiple platforms
Ability to learn our brand products and therapies
Strong customer service skills with the ability to resolve patient concerns
Demonstrate soft skills to enhance patient experience
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Health Service Specialist PAF#1260014
Customer Service Advisor Job 37 miles from Rialto
Must pass the EMCSD Proficiency Test. High School diploma with specialized training in health maintenance procedures. Experience/training in custodial health maintenance procedures and four years of experience/training in custodial health care procedures. A CNA (Certified Nursing Assistant) with special supplemental training, or Physical Therapy Aide are preferred. Required: Current CPR/First Aid Certification and driver's license with transportation. LVN License-LVN license must be attached to Edjoin application. Work schedule: 08:00am - 02:30pm Based on student's needs, employee might be expected to remain on campus during their designated lunch period. Such temporary adjustments would be through a Memo of Understanding with CSEA, Chapter 10. See . In order for application to be deemed complete, all sections of Edjoin application must be completed. Selected applicants who have not yet taken the EMCSD Proficiency Test will be invited to test. Online application and all required documents must be successfully scanned and submitted through the Edjoin system. Incomplete applications and submissions via fax/email/hard copy will not be accepted.
* Certification (LVN )
* CPR/First Aid Certification
Requirements / Qualifications
Job Summary
Job Summary
Performs specialized support to students requiring advanced health maintenance and assistance with personal hygiene. This class applies to licensed vocational professionals such as LVN, LPN, Physical Therapy Assistant, or the equivalent in learned skill, responsible for integrating significant custodial health care services with instructional support.
View Job Description
For more information about this position, go to the pdf file here ****************************************************************************** Serv Spec 2009-**********5211.pdf