Customer Service Representative
Customer Service Advisor Job 24 miles from Pottstown
Are you ready to embark on a rewarding career journey? At Plymouth Rock, we pride ourselves on fostering a dynamic and supportive service center environment where professionalism and teamwork are highly valued. If you're the kind of person who enjoys solving problems and helping others when they need it, this could be a great opportunity to start your career at Plymouth Rock!
We're currently seeking passionate individuals to join our team as Customer Service Representatives, where you'll play a pivotal role in providing exceptional service to our valued customers, agents, and partners. As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism.
RESPONSIBILITIES
• Answer inquiries via phone, email and texting regarding policies, coverages, and premiums with confidence and accuracy.
• Ensure first call resolution, making the customer experience as seamless as possible.
• Develop and maintain comprehensive product knowledge across all three lines of insurance (Auto, Homeowner, and Umbrella).
• Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment.
• Utilize your analytical and decision-making skills to address policy changes and corrections effectively.
• Exceed customer and agent expectations by delivering top-notch service through positive interactions and extensive product expertise.
• The ability to work a flexible schedule is a critical aspect of this position. Hours for this position are shifts between: 8:00am-7:00pm Monday - Friday and 10:00am-3:00pm every third Saturday.
QUALIFICATIONS
• Strong interpersonal, communication, and organizational skills.
• Analytical mindset with good decision-making abilities.
• Proficiency in computer skills and data entry.
• High motivation to take ownership and follow up on tasks.
• Flexibility to adapt to a fast-paced, changing environment.
• Ability to work weekdays and rotational Saturdays.
• High school diploma required, college degree is a plus!
• Spanish language proficiency is a plus!
SALARY RANGE
The pay range for this position is $43,000 to $47,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
PERKS & BENEFITS
• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement
ABOUT THE COMPANY
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
Floating Sales and Service Representative
Customer Service Advisor Job 21 miles from Pottstown
Meridian Bank (subsidiary of Meridian Corporation, Nasdaq: MRBK) is an innovative team of experts serving the financial needs of entrepreneurs, businesses and individuals. Growing throughout Pennsylvania, New Jersey, Delaware, Maryland and Florida, Meridian offers opportunities for anyone wishing to start or continue a career working in a collegial atmosphere to bring unrivaled service to clients and customers. Member FDIC | Equal Housing Lender
Position summary: Responsible for performing various duties to support the Retail Branch Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Assists in the day-day operations of the branch with a sales focus on deposit growth in local territory and develops /helps to manage an account portfolio while delivering excellent customer service. This position will assist our Blue Bell and Doylestown branch locations.
Qualifications required:
Associate's degree in Finance or related field; or equivalent work experience
1-3 years related banking experience or an equivalent combination of education and experience
Ability to work in a team environment
Previous sales and customer service experience in a retail banking environment
Strong computer skills (MS Office, etc.)
High degree of attention to detail and ability to multitask
Prior cash handling experience
Ability to work all hours the branch is open
Essential functions and responsibilities:
Valid Drivers License
Responsible for providing coverage to any of the retail branch locations when needed
Ability to adapt to each branch locations policies, procedures and day to day needs
Provides exceptional customer service by promptly resolves customer issues, responding to questions, and creatively solves problems
Participates in sales campaigns with energy and focus to achieve goals while maintaining quality standards
Engages in outbound calling efforts to establish new business
Meets with and calls prospects/customers and develops an understanding of other financial goals and needs; assesses information and suggests appropriate product and service solutions; educates the prospect/customer on the benefits and value of suggested solutions resulting in closed sales
Demonstrates strong product knowledge and cross-selling aptitude
Processes customer transactions efficiently and accurately, while following policies and procedures. Transactions include but not limited to cashing checks, opening new accounts, accepting loan payments, verifying currency, completing withdrawals, resolving customer issues, and issuing of bank checks
Has a working knowledge of all compliance regulations and bank policies and procedures
Must be capable of developing relationships with customers/prospects and be creative in solving problems
Participates in community events in conjunction with Bank sponsorships, marketing, and networking
Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities
Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place
Communicates with management and coworkers in order to integrate goals and activities
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.
Other duties as assigned
Success factors/job competencies:
Organizational and time management skills
Ability to work with little or no supervision
Excellent interpersonal and communication skills
Timely and regular attendance
Completes work in a timely manner
Actively seeks coaching
Application Access:
Jack Henry
Physical demands, work environment, and location:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment.
Work environment:
The noise level in this environment is minimal.
Location:
Various Meridian Bank locations as assigned.
Meridian is An Equal Opportunity Employer
Executive, Customized Services Agreements (CSA) Controller
Customer Service Advisor Job 20 miles from Pottstown
Are you ready to elevate your career in finance and make a significant impact at GE Aerospace? As a Financial Controller, you will be at the forefront of accounting for our portfolio of long-term service agreements within the Commercial Engines & Services (CES) segment. You will drive our Controllership mission, ensuring timely, high-quality financial reporting that fuels business decisions. Your key responsibilities will include championing technical accounting compliance, fortifying financial and operational internal controls, simplifying accounting processes, and achieving operational controllership excellence. You will navigate internal and external business challenges, recommending innovative solutions to enhance our accounting and financial reporting practices. Collaborate with business teams across the CES segment and work closely with the Service Agreement Operations (SAO) General Manager to make impactful decisions. If you have a passion for precision, excellence, and driving financial integrity, this is your opportunity to shine at GE Aerospace.
Roles and Responsibilities
* Policy Interpretation and Compliance: Set and interpret policies to maintain compliance with US GAAP, GE Aerospace accounting policy, and GE Engine Services Standard Operating Procedures. Provide technical support to the finance and operations community and assist sales and commercial teams with commercial contract structuring.
* Technical Accounting Leadership: Drive accounting compliance with operations teams and ensure the application of accounting standards and local statutory standards, with a key focus on revenue recognition. Serve as a voting member of the CSA Steering Committee.
* Advisory Role: Advise business leaders on complex financial accounting and reporting issues, transaction structuring, including purchase accounting and M&A activity.
* Financial Integrity: Lead efforts to ensure the integrity of financial reporting data through the implementation and execution of controls in compliance with the Sarbanes-Oxley Act (particularly sections 302 and 404).
* System Development: Set strategy for and oversee implementation of enhancements to accounting, financial reporting, financial control, and information systems to ensure adequate records, appropriate authorizations of transactions, and safeguarding of assets.
* Lean Principles: Set priorities for the CSA Controllership team and ensure execution against those priorities through the application of Lean principles.
* Regulatory and Audit Liaison: Act as the key contact for external auditors.
* Team Leadership: Lead a team of professional direct reports, attracting, retaining, growing, and developing future controllership talent. Coach broader GE Aerospace Finance professionals on controllership and compliance skills.
* Stakeholder Relationships: Form close relationships with key stakeholders in GE Aerospace Finance, SAO Operations, Engineering, Commercial, and Risk teams.
* Creative Problem Solving: Lead others to find creative solutions to address complex problems that may impact the organization. Evaluate the quality of information received and question conflicting data for analysis. Use multiple internal and external resources outside of own function to help arrive at a decision.
* Project Leadership: Lead functional teams or projects related to business problems and solutions. Present to leaders in functional areas and communicate complex messages, negotiating internally to adopt different points of view.
Required Qualifications
* Bachelor's degree in Accounting or Finance
* Certified Public Accountant (CPA)
* At least 15 years of experience in an accounting or finance position
* Demonstrated ability to analyze and resolve problems
* Demonstrated ability to lead programs/projects
* Proven analytical and organizational ability
* Proven capability to document, plan, market, and execute several projects simultaneously
* Proven ability to deliver results on-time and with accuracy
* Ability to influence and drive results in a matrixed organization
* Ability to anticipate, communicate, report, and resolve complex issues
* Ability to work non-standard business hours as required to support business needs
* Effective problem identification and solution skills
* Strong interpersonal skills and professional style, including both oral and written communication
Desired Characteristics
* Big 4 audit firm experience is preferred
* Aerospace industry experience and knowledge of business operations
* Experience in auditing, driving efficiencies, and implementing controls in financial processes
* Ability to anticipate, identify, and resolve complex financial issues
* Detail-oriented and strong time management skills
* Flexible approach with a strong team spirit
* Comfortable executing through uncertainty
Join us at GE Aerospace and be a part of a team that values precision, excellence, and innovation in financial reporting and analysis. Your expertise will drive our success and help shape the future of aerospace finance.
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
Customer Executive
Customer Service Advisor Job 25 miles from Pottstown
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-LF1
Come join the largest baking company in the
world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $98,600 - $138,100
Comprehensive Benefits Package
Annual Bonus Eligibility
401k & Company Match
On the Job Training with Advancement Opportunities
Customer Executive - Northeast Region
Position: Customer Executive - Retail Sales, Grocery Channel Location: Northeast (NY, NJ, PA, MD, CT, MA, VT, NH, ME) Remote within Northeast, United States
BASIC PURPOSE/SCOPE: The Customer Executive will represent and drive sales growth for the Grocery Channel, with a primary focus on In-Store Bakery (ISB) products within the Northeast region. This role centers on cultivating relationships and expanding distribution across key retailer accounts, including C&S, AHOLD/Delhaize, Wegmans, and other regional chains. Leveraging broker partnerships and strategic planning, you will play a vital role in driving growth at both HQ and regional levels.
ESSENTIAL DUTIES AND TASKS:
* Manage sales and profit responsibilities for In-Store Bakery (ISB) products within assigned accounts and channels.
* Build and maintain productive relationships with major Northeast Grocery Chains, Independents, and broker organizations.
* Develop and present quarterly and annual business plans to maximize potential within accounts such as C&S, AHOLD/Delhaize, and Wegmans.
* Implement targeted strategies to enhance growth and distribution of In-Store Bakery (ISB) products.
* Provide leadership and direction across all assigned account activities, influencing both short- and long-term business decisions.
* Collaborate with general management and brokers to drive sales opportunities and coverage.
* Identify new business opportunities by leveraging data-driven insights and customer relationships.
* Partner with supply chain functions (bakeries, shipping, distribution, and customer service) to ensure seamless operations.
* Manage deductions by reconciling transactions, including write-offs, chargebacks, and payments.
RESPONSIBILITY AND TRAVEL REQUIREMENTS:
* 100% focus on East coast Business.
* Travel to customer locations, HQs, and industry events as required for business needs.
POSITION REQUIREMENTS:
* BA/BS in Business, Marketing, or related field preferred but not required.
* Combination of education, training, and experience that demonstrates competencies in sales management, customer management, or category management.
* Minimum of 5 years of sales experience in retail sales, customer management, or equivalent roles.
* Proven experience managing accounts like C&S, AHOLD/Delhaize, Wegmans, or similar retailers.
* Expertise in In-Store Bakery (ISB) operations, sales strategies, and customer dynamics.
* Excellent written, verbal, presentation, and negotiation skills.
* Strong project management and analytical skills, including financial reporting and P&L management.
* Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Teams, SharePoint, Outlook).
* Ability and willingness to travel within the Northeast region.
SPECIALIZED SKILLS AND KNOWLEDGE:
* Deep understanding of In-Store Bakery (ISB) processes, including sales and merchandising techniques.
* Ability to create and implement change in a fast-paced, evolving business environment.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Customer Success Liaison - Eligible for $2k Sign-On Bonus!
Customer Service Advisor Job 16 miles from Pottstown
Job Description
Join Us in Transforming Healthcare – Be a Part of Nsight Health
At Nsight Health, we're on a mission to reimagine remote care and empower patients to live longer, healthier, and more connected lives. If you thrive in a fast-paced environment and are passionate about making a real impact on people’s health, we want you on our team.
We’re hiring a Customer Success Liaison to be the warm, knowledgeable presence behind our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) services. This is an in-person, patient-facing role located at our partner clinics, where you'll work directly with physicians, clinical staff, and patients.
Your Role at a Glance
You'll be the on-site expert—our boots on the ground—bringing remote care to life through personal connection and hands-on support. You’ll serve as the vital link between high-tech health solutions and real human relationships.
What You’ll Do
Build strong relationships in partnered clinics, supporting physicians, clinic staff, and helping patients enroll in and navigate our services.
Troubleshoot in real time, meet enrollment goals, and track key metrics to drive program success.
Educate patients and clinic teams about the benefits of RPM and CCM, helping them understand how these services improve long-term health outcomes.
Collaborate with care teams to implement effective, patient-first processes.
Ensure smooth patient onboarding and support engagement and retention over time.
What We’re Looking For
5–10 years of experience in customer success, account management, or client services; healthcare experience strongly preferred.
A strong track record of engaging clients or patients and achieving goals in a fast-paced, people-first environment.
Excellent communication skills with the ability to educate, inspire, and build trust with patients.
Familiarity with HubSpot, EHR/EMR systems, or customer service platforms.
Bilingual in English and Spanish is a plus.
Compensation & Benefits
Competitive base pay
Monthly bonus potential of up to $4,000
11 paid holidays per year
401(k) plan with 3% company match
All equipment provided to support your success in the field
A collaborative, purpose-driven work environment focused on improving healthcare outcomes
Ready to make a difference?
Apply today and help us bring the future of healthcare to life—one patient at a time.
Dispatcher/Customer Service Coordinator
Customer Service Advisor Job 14 miles from Pottstown
Job Description
Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Audubon Pa location.
Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.
This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.
Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated. Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally and financially.
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
To be successful in this role, you must possess:
• a minimum of two years office/customer service experience (dispatch experience is preferred)
• A professional appearance
• Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude.
• Able to plan and schedule work rather than just react.
• Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
• Ability to work as part of a team.
• Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
Potential Schedules:
Sunday through Thursday shift, or Tuesday through Saturday shift:
Weekday hours: 12-8pm
Saturday or Sunday: 2-10pm
Job Posted by ApplicantPro
Travel Customer Service Coordinator- USA
Customer Service Advisor Job 17 miles from Pottstown
div class="" id="content" div class="content-intro"pWe know why you are reading about this opportunity. You are driven to achieve goals. You are looking to make a direct impact. You want to work in a culture where your co-workers work as part of a diverse team, communicate across departments, and have a positive attitude. If we had to guess, you are innovative with great ideas, want to bring efficiencies to processes, and are looking to grow your career. Are we right? If so, let's talk about who we are./p
pstrong data-stringify-type="bold"Who We Are/strongbr/Greenphire is a leading provider of clinical payment and communication solutions. We provide software as a service (SaaS) to reduce costs, increase participant retention, and produce quantifiable results for our clients in the clinical trial industry. Our vibrant culture focuses on four key values: All In, As a Team, For a Purpose, Solving Problems.We are a multi-year recipient of the Philadelphia Business Journal's Best Places to Work award, and love to give shout-outs and awards to our employees. Our For A Purpose committee champions philanthropic activities throughout the year so employees can give back to our community. We have a diversity committee that focuses on breaking down barriers, recognizing that our uniqueness is what makes us so successful!/p/div
p/p
pThe Coordinator is responsible for supporting the team of Global Study Managers in the planning and operations of active clinical trial studies. The Coordinator is the main point of contact for patient communications and the management of all patient travel and logistical details. /p
pstrongu Please note: This is a contract-position. It is part-time, 2-20 hours per week, and pays on an hourly basis. Hours are not guaranteed./u/strong/p
pstrong Responsibilities:/strong/p
ul
li Manages travel and transportation budget for trial participants/li
li Participates in discussions with vendors and internal team members regarding trial participant requirements/li
li Supports hospital or clinical staff relating to trial participant enrollments and visit schedules/li
li Promptly responds to all inquiries of the trial participants and hospital/clinical staff/li
li Contributes to managing projects to profitable level through efficient work process/li
li Acts as point of contact for patient communication regarding air, hotel and ground accommodations/li
li Maintains accurate data including setting up databases and transferring data between internal operating systems/li
li Aids in producing reports as required/li
li Works with Global Study Manager to outline needs and requests of clients and patients/li
li Contributes to managing projects to profitable level through efficient work process/li
/ul
pstrong Requirements:/strong/p
ul
li Bachelor's Degree or equivalent work experience/li
li Bilingual required; Spanish preferred/li
li2-5 years of experience in the travel industry and/or pharma industry preferred/li
li Working knowledge of Microsoft Office/li
li Ability to learn new procedures quickly and efficiently/li
li Highly organized and plan-oriented; adept at prioritization and follow-up/li
li Excels in cross-departmental communication/li
li Confidence and follow through in decision-making/li
/ul
pstrong Working Conditions: /strong/p
ul
li Primary work environment is from a home office with personal computer and telephone/li
li Minimum technology required, including updated operating system, anti-virus software and password protected devices/li
/ul
p /p
p/p
/div
Entry Level Sales - Perfect for Customer Service Professionals
Customer Service Advisor Job 17 miles from Pottstown
Job Description
Are you great with people, love communicating, and have a background in customer service? Do you feel ready for more recognition and career growth? If so, we have the perfect opportunity for you to step into a rewarding role where your skills will truly shine.
With 30 years of experience in the sales industry, we work with some of the fastest-growing clients in the USA. We're looking for passionate individuals to join our team as outside sales representatives.
Why Join Us?
30 Years of Expertise: Learn from industry leaders with a solid track record of success.
Career Growth: We promote from within, providing clear pathways to advance your career.
High-Earning Potential: Your success is recognized with a competitive, commission-based structure.
What the Role Entails:
Field-Based Sales: You’ll be working in a face-to-face, client-facing environment, visiting customers at their homes or businesses to present our clients' products.
Building Relationships: Your customer service background will be invaluable as you engage with potential customers, understanding their needs and providing tailored solutions.
Performance-Driven: This role is perfect for go-getters, as it is based on performance-related pay, where your hard work and success directly impact your earnings.
Flexible Schedule: You'll have autonomy over your workday, managing your own appointments and making connections in the field.
If you’re a confident communicator who loves interacting with people and wants to be rewarded for your efforts, we want to hear from you. Apply today and start building a career that’s full of opportunities!
Development Services Specialist
Customer Service Advisor Job 24 miles from Pottstown
Join a purpose-driven team at Caron Treatment Centers, where for nearly 70 years, we've been helping people find a path to recovery from addiction and rebuild their lives. We offer real careers with real opportunities for growth, comprehensive training, and a commitment to work-life balance. Our benefits include generous paid time off, company-paid life and disability insurance, professional growth and development, tuition reimbursement, a competitive 401(k) plan, and robust medical, dental, and vision plans. We're proud to foster a diverse and inclusive environment, with a culture of teamwork, compassion, and dedication to our mission. Start a career that saves lives at a company that values yours!
This position is full time, Monday- Friday. Candidates must have the ability to come to the Wernersville campus a few days per week.
Duties and Responsibilities:
Process gifts and acknowledgements for Annual Fund Program related to but not limited to direct mailings and web gifts.
Process tribute gifts and provide tribute gift notifications to honorees and families.
Provide Employee Campaign support, process acknowledgments.
Process gifts and acknowledgements for Catapult calling program; this includes pledge entry, processing gifts and acknowledgments, and send pledge reminders.
Coordinate all aspects of events registration. This includes but is not limited to recording information in the CRM system, gift entry, processing acknowledgments, providing weekly reports to event planners, maintaining event documentation, and closing out all programs and events as needed.
Provide periodic reports to the supervisor
Track and document patient scholarship letters for Endowed and Restricted Funds
Manage returned mail
Cross train with all Development support staff to learn all aspects of Development.
Maintain Development/Alumni Event Calendar/Staff Birthday list
Process department invoices
Order Office Supplies
Support prospect research initiatives as deemed necessary by the Senior Director of Development
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Physical Requirements:
The physical and mental demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Light lifting and bending
Ability to communicate both verbally and in writing
Ability to work at a computer in an office environment for a prolonged period of time.
Education, Qualifications, and Experience:
High school diploma or equivalent required.
1- 3 years minimum experience data entry, and administrative work required
Experience in development services or using a CRM (Raisers Edge) database is strongly preferred.
Proficient using Microsoft Word, Excel and Outlook.
1 year of continuous sobriety preferred, if in recovery.
Knowledge Skills and Abilities:
Excellent communication skills including writing, proof reading, and speaking.
Ability to manage multiple projects and work assignments from a variety of staff.
Excellent interpersonal skills both in person and by phone, with a high degree of professionalism.
Excellent organizational skills and attention to details.
Entry Level Customer Engagement / Sales Rep
Customer Service Advisor Job 17 miles from Pottstown
Benefits:
Bonus based on performance
Company parties
Training & development
Free uniforms
Opportunity for advancement
Customer Engagement & Sales Rep 🚀
💰 Compensation: Paid Training + Travel Reimbursements
🎯 Full-Time | Entry-Level | Growth Opportunities
Are you competitive, ambitious, and ready to launch your career? At Jack Bradley & Co, we're looking for motivated go-getters to join our Customer Engagement & Sales Team!
What We Do
We specialize in retail and event-based sales campaigns, connecting directly with consumers to educate and promote top-tier products and services. With our headquarters in West Conshohocken, PA, we take our campaigns on the road throughout Greater Philadelphia and Eastern PA-bringing the brand experience straight to the customer.
Why Join Us?
✅ Paid Training - We set you up for success from day one
✅ Travel Reimbursement - Explore new areas while growing your career
✅ Career Growth - Start in sales, then work your way up to training, leadership, and office operations
✅ A Fast-Paced, Competitive Team - Work with driven, ambitious professionals
✅ Expansion Opportunities - We're growing into two new markets next year-you could be part of that launch!
Who We're Looking For
🔹 Energetic & Outgoing - You love talking to people and making connections
🔹 Goal-Oriented - You thrive in a performance-based environment
🔹 Self-Motivated - You take initiative and want to grow
🔹 Team Player - You value collaboration and leadership development
🔹 Licensed & Reliable - Candidates must have a valid driver's license and a reliable personal vehicle for local travel
What You'll Do
🎯 Engage Customers - Represent our brand and educate customers on our services
💬 Drive Sales - Be the expert on the product and help customers find the right fit
📈 Develop Leadership Skills - As you grow, take on training, team leadership, and office operations
💡 No Experience? No Problem! We provide comprehensive paid training, so whether you're a recent high school or college graduate, a young professional, or someone looking for a fresh start, we'll give you the tools to succeed.
🔹 Ready to kickstart your career? Apply today and be part of our growing team! Compensation: $55,000.00 - $65,000.00 per year
About Pioneering Excellence in Energy Solutions Our mission is clear: to empower individuals with energy solutions. Our values of sustainability, integrity, and innovation guide every aspect of our business. We represent clients of the highest caliber and ensure that the services they offer are demonstrated to qualified customers. We embrace innovation and provide access to those who choose to partner with our clients with the latest technologies that maximize the efficiency and performance of energy systems.
Grounded in faith & family, I started Jack Bradley & Co in 2024 with big goals and dreams of an even more significant impact. A Massachusetts native and 1 of 5 girls, I spent my childhood immersed in extracurriculars and building thick skin thanks to my sisters! Another fun but deeply important fact to my success is that I come from a long line of entrepreneurs. Between it being ingrained in me that I could achieve anything, barring putting the work in, and my love for project management, I knew I wanted to own my own business one day.
At Jack Bradley & Co, I'm committed to creating an environment that offers limitless growth for clients and our team. My passion for collaboration and creativity makes Jack Bradley a unique consulting firm in Philadelphia, and our work with leading energy providers reminds me daily that raising the bar is what we're all about. For that, I am grateful to love what I do.
Join The Team Looking for a people focused career?
At Jack Bradley & Co., we don't just offer jobs; we invite you to join a dynamic team that encourages you to raise the bar and surpass your own expectations. As part of our team, you'll discover an environment that values innovation, rewards initiative, and celebrates the spirit of entrepreneurship. If you're ready to embrace new challenges, unlock your leadership potential, and contribute to a sustainable future, Jack Bradley & Co is the place where your aspirations meet limitless possibilities. Join us on this exciting journey, and let's redefine what success looks like together!
Licensed Insurance Customer Service
Customer Service Advisor Job 13 miles from Pottstown
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Commission
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Health Allowance
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Junk Remover
Customer Service Advisor Job 17 miles from Pottstown
Are you looking for a job that is fun, rewarding, and flexible? Do you enjoy helping people and making a difference in your community? If so, you might be the perfect fit for our Truck Team Member position!
1-800-GOT-JUNK? is the leading Junk Removal company that offers services such as hauling, recycling, donating, and disposing of unwanted items from homes and businesses! We are looking for drivers/sales professionals who can provide excellent customer service, work well in a team, and handle various tasks with ease.
As a Truck Team Member, you will be responsible for driving our trucks, loading and unloading items, and ensuring safety and cleanliness of the vehicles. You will also interact with customers and explain our pricing and services.
Qualifications:
A valid driver's license and a clean driving record for 3+ years (for insurance purposes)
Must be 21+ years of age (for insurance purposes)
A strong work ethic and a positive attitude
A friendly and outgoing personality
Strong communication skills
A willingness to learn and grow
A physical ability to lift up to 50 lbs repeatedly throughout the day
A working smart phone is required due to navigation/ app use
Weekend availability
Must be able to pass a background check and MVR (Motor Vehicle Record)
You will get to work in a fun and friendly environment with a supportive team that wants to WIN!
Pay: $15/HR ($18-$20/HR AVERAGE ALL IN WITH TIPS)
*Credit tips are paid out on each paycheck
Benefits:
Health/Vision/Dental after 60 days of employment (Full time)
401K program
A flexible schedule (Full time is 4 days on, 3 days off!)
A fun and supportive work environment
A chance to make a difference in your community
A career opportunity with room for advancement
Location: King of Prussia, PA
If you are interested in joining our team, please apply today!
We look forward to hearing from you soon!
Service Writer / Production Scheduler
Customer Service Advisor Job In Pottstown, PA
Job Description
Triad Truck Equipment is a Bergey’s family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at *************** to learn more about our company.
We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.
Summary:
This is a newly created position that will focus on production scheduling and service writing as the primary functions. The position will evolve as it is fully defined over the first six months.
Location: Triad Truck Equipment- Pottstown, PA
Shift: Full Time M-F 7:30 – 4:00
Essential Duties:
We are seeking a detail-oriented and organized individual to fill a dual role as Service Writer / Production Scheduler. This position serves as the key liaison between customers, service technicians, and the production team to ensure efficient workflow and exceptional customer service. The ideal candidate will be responsible for writing accurate service orders, communicating repair needs, coordinating production schedules, and ensuring timely completion of jobs.
Key Responsibilities:
Interact with customers, document service needs, and prepare detailed service orders.
Communicate job status updates to customers and internal teams.
Schedule and prioritize production work based on capacity, deadlines, and resource availability. This includes assigning jobs and verifying times in DMS.
Coordinate with production manager and parts departments to ensure job status.
Track progress of jobs and adjust schedules as needed to meet delivery dates.
Maintain accurate records of services, job timelines, and customer communications.
Requirements:
Excellent communication and customer relation skills.
Desire for continuous improvement.
Experience in service writing, scheduling, or related roles preferred.
Strong organizational and multitasking skills.
Excellent communication and customer service abilities.
Proficient with computers.
Knowledge of repair or manufacturing processes is a plus.
Answers phone calls, provide price quotes and other information.
Provide a high level of service to both internal and external customers.
Other tasks as assigned.
Previous scheduling experience.
Successful completion of background checks and drug screening
Benefits:
We offer a generous benefit package including:
Vacation and PTO time
Paid Holidays
401k with profit sharing
Medical, Dental and Vision insurance.
Employee Assistant Program
FSA and HSA Plans
Life Insurance
Opportunities for Advancement
Employee Referral Program
Employee Discount
Bergey's is an equal opportunity employer.
Customer Success Representative
Customer Service Advisor Job 27 miles from Pottstown
We have an urgent need for a Customer Success Representative to join our team and play a crucial role in ensuring our customers have exceptional experiences. With years of experience in implementing successful customer success and sales strategies, we are ready to hire, train, and develop someone with the drive to excel and have them become a lasting and vital part of our Customer Success Representative team!
As a Customer Success Representative, you will play a critical role in delivering exceptional customer service while driving sales growth. Your daily responsibilities will include face-to-face customer engagement, addressing customer needs, and promoting telecommunications services to increase brand awareness and market share. This role is ideal for a results-driven individual with excellent communication skills, a passion for delivering outstanding customer experiences, and the ability to work in a fast-paced environment.
Responsibilities of a Customer Success Representative:
Engage in daily face-to-face customer service and sales interactions with customers.
Meet and exceed assigned sales goals within your territory.
Build brand awareness by effectively promoting various telecommunication services.
Identify customer needs and recommend suitable products and services.
Generate promotional events to enhance brand visibility and drive sales growth.
Foster and maintain positive relationships with partnered retailers.
Skills & Experience Needed to Succeed as a Customer Success Representative:
A proactive approach to ensuring customer needs in a timely manner
Adaptability to excel in a fast-paced sales and customer service environment
Flexibility to adapt to a changing & competitive environment
Self-starter mentality
Competitive mindset to drive success in sales targets and Customer Success Representative team objectives
Leadership experience in a team or related setting is a plus
Qualifications for a Customer Success Representative:
High school diploma or equivalent, 1-2 years of experience in a sales or Customer Success Representative role is preferred
Reliable transportation to the office
Excellent written and verbal communication skills
Outgoing personality with a proven ability to work in a team setting & independently
#LinkedIn-OnSite
Customer Success Representative
Customer Service Advisor Job 27 miles from Pottstown
If you have hospitality, sports, or retail experience, then we want to hear from you!
We have full-time openings available immediately in our Customer Service department for career-focused individuals with incredible people skills. We provide equal opportunities and full training to all of our employees regardless of their prior experiences and education. This position is not any old entry-level opening - this is a career opportunity designed to expand your knowledge and professional growth as a Customer Success Representative. Our top tier clients admire the personalized approach we deliver to each and every customer.
What's In It For You?
Job Security and Stability (Essential Business)
Holidays and Sundays Off
High Income Potential
No More Late Nights
Full-Time Hours Available
Motivating Work Culture
Limitless Growth Potential
Our primary focus is on maintaining a diverse, collaborative, and fun work culture for our team. As part of our dynamic team, you'll play a pivotal role in assisting with the execution of customer acquisition campaigns and working directly with customers. You'll work with a team of talented individuals focused on generating new business, delivering an exceptional customer service experience, and building long-term relationships with new and existing clientele. Through our unique and personalized approach, we have provided our clients tremendous results and an increased market share.
Each opening is entry level, which means NO EXPERIENCE IS REQUIRED. However, hospitality, sports, or retail experience is preferred due to the fast-paced and team-oriented nature of those industries.
We look for these major qualities in a candidate:
Exceptional people skills
Excited to interact directly with customers
Professionalism and reliability
Eagerness to learn and grow
Upbeat, positive outlook
Unmatched work ethic and self-starter attitude
We provide personalized training tailored to each individual's learning abilities. We also offer internal promotions based on personal performance and achievement, NOT seniority. If you're ready to move on from being on call, having a new schedule every week, living off tips, limited growth, or spending holidays away from your family, then we can be your answer!
**Please note: This is an entry-level role that involves direct interactions with customers. Candidates with a background in retail, hospitality and sports are encouraged to apply.
Card Services Specialist
Customer Service Advisor Job 17 miles from Pottstown
Job Description
Utilities Employees Credit Union (UECU) located in Wyomissing, Pennsylvania, with over $1.4 billion in assets, is looking to hire a Card Services Specialist to join their team.
This individual will be responsible for daily completion of card settlement and tasks required to assure efficient service to Credit Union debit and credit cardholders. In addition, this person must be familiar with all applicable rules, regulations, policies, and procedures related to Card Services functions.
Some essential duties and responsibilities include:
Accurately complete all card settlement and clear exception items daily.
Complete month-end reconciliation of chargebacks-in-process general ledger accounts.
Complete monthly review and clearing of Credit Balance Report items.
Investigate and respond to member inquiries, both written and verbal, concerning Regulation E and Regulation Z disputes to insure proper resolution. Process disputes and adjustments through final resolution in accordance with appropriate federal, Visa®, and network regulations. Enter information into host system for dispute tracking.
Monitor dispute status reports weekly to ensure timely resolution.
Respond to member calls that require an in-depth level of knowledge and/or card system access.
Review fraud alerts and details within card processing and host system to determine the need to block a card and contact cardholder as appropriate.
Identify member service issues or fraud patterns and escalate to manager.
Maintain a working knowledge of state, federal, Visa, and network regulations applicable to card services.
Evaluate workflow to make suggestions on process and operational improvements as appropriate.
Maintain knowledge of and comply with established operating policies and procedures in order to maintain adequate controls and to support the Credit Union's adherence to outside regulatory requirements.
Education and Experience:
High school graduate with business courses desirable.
Minimum of three (3) years of experience in financial institution.
Minimum of three (3) year of experience with Reg E or Reg Z dispute resolution.
Minimum of three (3) years of experience with Accounting.
UECU has been ranked as one of the strongest credit unions in the nation for over two decades. UECU's mission is to help members improve their financial wellness through superior individualized service and convenient, high quality products.
UECU embraces a culture of inclusion and mutual respect by valuing the unique qualities of each employee, credit union member, and the communities in which we serve. We promote teamwork and individual growth, with a focus on our members, employees and community.
Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Offers of employment are contingent upon passing pre-employment screenings which consist of drug test, background check, and credit check.
Customer Care Coordinator
Customer Service Advisor Job 16 miles from Pottstown
Customer Care Coordinator | Hybrid (1x/Month In-Office) | Temp to Hire | $18/hr | Full-Time (M-F, 11AM-7:30PM) | Malvern, PA We are seeking a Customer Care Coordinator to provide exceptional support in a fast-paced, metric-driven environment. This role involves assisting healthcare professionals, patients, and caregivers by coordinating essential treatments and ensuring seamless service continuity, particularly for patients traveling or facing emergencies.
A comprehensive three-week paid training program is provided, with the next class starting on June 30th. This temp-to-hire opportunity offers the potential for permanent placement in as little as 10 weeks, along with an exceptional benefits package. Employees are also eligible for overtime and holiday pay.
A Day in the Life of the Customer Care Coordinator
Handle a high volume of inbound calls through an Automated Call Distribution (ACD) system.
Assist healthcare professionals, patients, and caregivers with treatment coordination.
Facilitate emergency arrangements to ensure continuity of care for traveling patients.
Work efficiently to meet daily performance metrics, including call handling time, accuracy, and customer satisfaction.
Maintain accurate records and documentation using MS Office and other internal systems.
Collaborate with internal teams to ensure smooth service delivery.
Requirements of the Customer Care Coordinator position
Ability to manage a high volume of calls while maintaining professionalism and empathy.
Strong active listening skills with an empathetic and patient-centered approach.
Ability to multitask and work efficiently in a fast-paced, metric-driven environment.
Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly.
Prior experience in a contact center or customer service role.
Interviews close on Thursday, June 12th
EOE employer. If interested in this Customer Care Coordinator position, please apply!
IND123
Customer Service Agent
Customer Service Advisor Job 17 miles from Pottstown
Job Description
Prism Biotech is looking for a customer service representative to join our team in our King of Prussia office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
Bachelor’s degree or equivalent
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system
We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
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Collections Representative - Customer Service
Customer Service Advisor Job 17 miles from Pottstown
Hibu is looking for some who is can be responsible for direct telephone contact and follow-up collection efforts on delinquent accounts. Collection efforts frequently require a high level of persuasiveness and assertiveness, coupled with sensitivity and diplomacy. Collection efforts must be managed in a professional manner in order to maintain positive customer relationship and minimize bad debt exposure.
The regular work shift is 10-6:30 ET. Looking for customer service and dialer experience.
Primary Responsibilities:
* Maintaining telephone contact with customers according to established guidelines and standards to ensure prompt payment.
* Responsible for a collection assignment consisting of customers with a past due balance.
* Responsible for inputting professional comments in company database
* Responsible for speaking with customers, via a dialer, in both incoming and outgoing situations
* Establish mutually acceptable plan for payments to be made within a specific time frame, when necessary.
* Develop and maintains a working relationship with the Sales Organization as well as other internal departments.
* Provides monthly comments to management.
* Responsible for making collection calls, sending collection emails, contacting Sales, and updating daily assignment spreadsheet in Excel
* Handles billing questions including but not limited to; processing credit card payments, analyze account payment history, and account maintenance/cleanups.
* Responsible for assisting Customer Service with the negotiation of claim situations that involve collection activity.
* Effectively communicates with management team to resolve customer concerns quickly
* Responsible for reviewing and replying to incoming department emails in a professional manner using proper grammar
Secondary Responsibilities:
* Communication with internal departments, such as Billing, Customer Service, Product Support, Retention, Sales.
* Miscellaneous duties as requested.
Education and Experience
Preferred:
* Four Year College Degree in Related Field
Education and Experience
Required:
* High School Degree or Equivalent
* 1-2 Years of Job Related Experience
* MS Word, Excel, Outlook
* Prior Customer Service (Phone) and Call Center Experience
* Math Skills
* Keen Attention to Detail
* Professional Written and Verbal Communication
IND10
#LI-CK1
#LI-HYBRID
Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu
NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address ******************************** : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability
Operations Call Center Support
Customer Service Advisor Job 26 miles from Pottstown
Job DescriptionAt ALLERE GROUP, we pride ourselves in creating the perfect match for our candidates. We work tirelessly to build relationships with top companies across the nation, so we always have exciting opportunities for the right candidates. If you are excited about emerging technologies and would love to be a part of a progressive company, we want to talk to you!Job Title: Operations Call Center SupportLocation: Allentown, Pa NOT OPEN TO C2C CANDIDATES
Plan and submit outage requests for electrical zones of protection in substation and distribution systems.
Prepare and review switch orders to ensure compliance with safety tagging and LOTO procedures.
Compile, track, and distribute outage request information to project stakeholders.
Interpret electrical one-line diagrams and schematics to support safe and efficient outage planning.
Direct and dispatch work crews to appropriate locations according to customer requests, specifications, or needs.
Coordinates activities with Distribution and Transmission system operators to ensure the safe and effective use of resources.
Inform Distribution and Transmission system operators of critical information to ensure the most effective and safe response to customers.
Calls out, directs, and dispatches personnel, secures assistance or requests help from other departments, as necessary.
Interact with the 911 centers in a professional manner and ensure all required information is transmitted between the parties to allow the client and emergency personnel to respond to emergencies in the most efficient and safest way possible.
ALLERE GROUP is committed to our community and diversity. We are a proud woman-owned business (WBENC certified) and active supporters of numerous philanthropic, volunteer, and fundraising endeavors. ALLERE GROUP offers direct hire, contract to hire, and statement of work placements. We offer access to employer healthcare benefits, and a 401k retirement plan. Allere Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.