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Customer Service Advisor Jobs in Peoria, IL

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  • Customer Service Representative (Full-Time)

    Dayton Freight 4.6company rating

    Customer Service Advisor Job 3 miles from Peoria

    Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days Starting Pay: $18.50/hour. Pay does vary depending on relevant industry experience.
    $18.5 hourly 60d+ ago
  • Customer Service Representative

    CLAE Solutions

    Customer Service Advisor Job In Peoria, IL

    Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. Responsibilities Handle Inquiries: Respond to customer questions and provide detailed information about our products and services. Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner. Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions. Provide Support: Assist customers with enrollment processes and guide them through our energy solutions. Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions. Qualifications Educational Background: High school diploma/GED required; a degree in a related field is preferred. Experience: Previous experience in customer service or a related field is beneficial. Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members. Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues. Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively. Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
    $29k-37k yearly est. 1d ago
  • Customer Service Advisor - Jiffy Lube Multicare - Peoria IL 2

    Stonebriar Auto Services

    Customer Service Advisor Job In Peoria, IL

    pspan style="font-family:arial, helvetica, sans-serif;font-size:12pt;"We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!/span/p pspan style="font-family:arial, helvetica, sans-serif;font-size:12pt;"The successful candidate will be responsible for cspan style="color:#000000;"onferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience/span and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required./span/p pspan style="font-family:arial, helvetica, sans-serif;font-size:12pt;"span style="font-family:arial, helvetica, sans-serif;"All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. /span Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!/span/p pspan style="font-family:arial, helvetica, sans-serif;font-size:12pt;"For immediate consideration, please complete our employment application. We look forward to hearing from you!/span/p
    $27k-34k yearly est. 4d ago
  • CARE COORDINATOR (PATHWAYS TO SUCCESS)

    Childrens Home Association of Illinois 3.9company rating

    Customer Service Advisor Job In Peoria, IL

    About Children's Home Association of Illinois (CHAIL): CHAIL is a youth, family, and community focused 501(c)(3) organization with multiple locations and 450 staff, located in Peoria, IL. For over 159 years CHAIL has been helping the kids and families who need it most. Children's Home Association of Illinois (CHAIL) is the largest social service agency for youth and families in downstate Illinois. The services we provide don't just impact the individual child, they create positive ripple effects within their immediate family, neighborhood, community, and world by providing an opportunity to thrive. Here at CHAIL, employees experience a “People First - Culture of Care” working atmosphere. From the most tenured staff to the newest team member, everyone is welcomed into a community that prioritizes diversity, equity, wellness, belonging, and good health. Starting with our CEO/President and migrating to every employee, this agency takes pride in taking care of each other. We believe if our employees are cared for, they can better live out the mission of the agency which is to help the kids and families who need it most. By putting our people first at CHAIL, they have the opportunity to share their expertise, talents, and passions with clients as they are changing the lives of the kids who will change the world. Our employees at CHAIL will tell you that they love working for the agency because they love what the agency does! Job Summary: Pathways to Success is a program for Medicaid enrolled youth in Illinois who have complex behavioral health needs and require intensive services and support. The program functions by the guiding principles of Systems of Care and Wraparound, delivering services that are family-driven, youth-guided, strengths and community-based, and trauma-informed practices. Under the supervision of the Care Coordination Supervisor, the Care Coordinator provides care coordination and/or mobile crisis response services to children eligible for Pathways. This position will provide services in 7 counties - Fulton, Peoria, Tazewell, Woodford, Marshall, Putnam and Stark. The home office is located in Peoria, IL. This position will be a combination of in-person and virtual trainings and consultations. Essential Functions: Coordinates care for 10-18 clients, depending on Pathways Tier designation. Meet with youth, families, and other supports in the youth's life to coordinate client care. Assists clients with accessing services to improve health, including healthcare, housing, education, nutrition, etc. Provides de-escalation support during behavioral health crisis and assists clients to Mobile Crisis Response services if needed. Completes assessments for clients to determine level of need. Participates in multi-disciplinary staffing's for assigned clients. Completes documentation of all contacts and other required information in a timely and quality manner. Develops, facilitates, and maintains child and family team meetings. Utilizes IM+CANS to develop an individualized strength -based service plan. Collaborates effectively with psychiatrists, primary care providers, MCO Care Coordinators and other community supports in coordinating client care. Completes other duties as assigned. Qualifications: Bachelor's degree in behavioral sciences required (Social Work, Psychology, Sociology, Mental Health, etc.) Mental Health Professional (MHP) designation required. Knowledge of trauma-informed care practices preferred. Flexibility and availability to respond to crisis calls from clients required. Benefits & Pay: PTO (paid-time-off) accrual 3 weeks first year (full-time) 9 paid holidays 1 floating holiday Sick Leave accrual 12 days per year (full-time) Medical, vision, and dental insurance Flexible Spending Account 401K with company match Company paid life insurance, STD and LTD Supplemental life insurance Employee Assistance Program Employee Referral Program Opportunity to Further Education Flexible schedule with supervisor approval CHAIL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $39k-46k yearly est. 52d ago
  • Part Time Scale Customer Service

    Riverstone Group 4.2company rating

    Customer Service Advisor Job 43 miles from Peoria

    Here at RiverStone Group, we have spent the last 125+ years working to be the best at what we do. Through our various high quality construction aggregate products, we provide the building blocks used to construct and beautify the homes, schools, and businesses people in our community encounter every day! RiverStone Group, Inc., is seeking candidates for a part-time Customer Service Associate to operate the truck scale and perform various office duties at its Valley Plant near Abingdon, IL. The candidate selected to fill this position will work on an as-needed basis when our full time Customer Service Associate is unavailable. This position would be ideal for a retired/semi-retired person looking for a little something extra. Customer Service Associate Job duties include: Processing of customer and job information into the product sales system Use of an electronic ticketing system to manage customer transactions Assist with recordkeeping and other administrative tasks The ideal Customer Service Associate candidate will have: Strong customer focus Experience with a multi-line phone system Sound computer and math skills Ability to multi-task in a fast paced environment Previous experience is a plus, but training will be provided to the right candidate. RiverStone Group offers a competitive rate of pay. This is a great time to join our team. If this Customer Service Associate description sounds like you, apply today! Pre-employment drug screen, physical, and background checks required. RiverStone Group is an EO-Affirmative Action employer for all, including Women, Minorities, Veterans, and Individuals with disabilities.
    $30k-37k yearly est. 4d ago
  • Part Time Customer Outreach Representative

    Weed Man 3.9company rating

    Customer Service Advisor Job In Peoria, IL

    North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities
    $42k-58k yearly est. 60d+ ago
  • CARE COORDINATOR (PATHWAYS TO SUCCESS)

    Chail Board of Trustees

    Customer Service Advisor Job In Peoria, IL

    About Children's Home Association of Illinois (CHAIL): CHAIL is a youth, family, and community focused 501(c)(3) organization with multiple locations and 450 staff, located in Peoria, IL. For over 159 years CHAIL has been helping the kids and families who need it most. Children's Home Association of Illinois (CHAIL) is the largest social service agency for youth and families in downstate Illinois. The services we provide don't just impact the individual child, they create positive ripple effects within their immediate family, neighborhood, community, and world by providing an opportunity to thrive. Here at CHAIL, employees experience a “People First - Culture of Care” working atmosphere. From the most tenured staff to the newest team member, everyone is welcomed into a community that prioritizes diversity, equity, wellness, belonging, and good health. Starting with our CEO/President and migrating to every employee, this agency takes pride in taking care of each other. We believe if our employees are cared for, they can better live out the mission of the agency which is to help the kids and families who need it most. By putting our people first at CHAIL, they have the opportunity to share their expertise, talents, and passions with clients as they are changing the lives of the kids who will change the world. Our employees at CHAIL will tell you that they love working for the agency because they love what the agency does! Job Summary: Pathways to Success is a program for Medicaid enrolled youth in Illinois who have complex behavioral health needs and require intensive services and support. The program functions by the guiding principles of Systems of Care and Wraparound, delivering services that are family-driven, youth-guided, strengths and community-based, and trauma-informed practices. Under the supervision of the Care Coordination Supervisor, the Care Coordinator provides care coordination and/or mobile crisis response services to children eligible for Pathways. This position will provide services in 7 counties - Fulton, Peoria, Tazewell, Woodford, Marshall, Putnam and Stark. The home office is located in Peoria, IL. This position will be a combination of in-person and virtual trainings and consultations. Essential Functions: Coordinates care for 10-18 clients, depending on Pathways Tier designation. Meet with youth, families, and other supports in the youth's life to coordinate client care. Assists clients with accessing services to improve health, including healthcare, housing, education, nutrition, etc. Provides de-escalation support during behavioral health crisis and assists clients to Mobile Crisis Response services if needed. Completes assessments for clients to determine level of need. Participates in multi-disciplinary staffing's for assigned clients. Completes documentation of all contacts and other required information in a timely and quality manner. Develops, facilitates, and maintains child and family team meetings. Utilizes IM+CANS to develop an individualized strength -based service plan. Collaborates effectively with psychiatrists, primary care providers, MCO Care Coordinators and other community supports in coordinating client care. Completes other duties as assigned. Qualifications: Bachelor's degree in behavioral sciences required (Social Work, Psychology, Sociology, Mental Health, etc.) Mental Health Professional (MHP) designation required. Knowledge of trauma-informed care practices preferred. Flexibility and availability to respond to crisis calls from clients required. Benefits & Pay: PTO (paid-time-off) accrual 3 weeks first year (full-time) 9 paid holidays 1 floating holiday Sick Leave accrual 12 days per year (full-time) Medical, vision, and dental insurance Flexible Spending Account 401K with company match Company paid life insurance, STD and LTD Supplemental life insurance Employee Assistance Program Employee Referral Program Opportunity to Further Education Flexible schedule with supervisor approval CHAIL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $34k-46k yearly est. 7d ago
  • License Insurance Customer Service

    Allstate-Seng Sophanavong Agency

    Customer Service Advisor Job In Peoria, IL

    Job Description Our office is quickly growing and we need someone who can step right in to fit in our office puzzle! The position offered is full time. Our Office customer service position needs to exceed customer service and sales standards to current clients while also assisting prospects as they call in . 2 years prior experience is preferred but necessary with property and casualty license. Apply for the position today by completing the form and completing the assessment. Benefits Annual Base Salary + Bonus Opportunities Mon-Fri Schedule Career Growth Opportunities Life Insurance Paid Time Off (PTO) Hands on Training Home and work life balance appreciation lunches monthly bonus opportunities Responsibilities Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Effective written and oral communication skills Research and data entry Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. Neat, prompt and reliable Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
    $25k-34k yearly est. 24d ago
  • Customer Service Representative - Spot Buys

    Blackhawk Industrial Operating Co 4.1company rating

    Customer Service Advisor Job In Peoria, IL

    WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: Lead the Spot Buy team while developing and executing tactics consistent with initiatives policies, procedures and resources to achieve branch goals and the company's mission and plan. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. ESSENTIAL COMPETENCIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches' associates' consistent with Core Behaviors Responsible for promoting culture of safety Broad knowledge of company procedures, work instruction, and specific software (P21, Acclaim, etc.) ISO: Engage the ISO process. Implement and follow the BlackHawk ISO process Lead and manage Spot Buy team activities to complete assigned work on time and error free. Collaborate with National Accounts and field personnel. Understand current sourcing activities then design and develop complete sourcing practices and processes. Develop tools that can aid in improving accuracy and speed of RFQ completion and implementation. Develop and implement a cost savings tracker for contractual savings where required Identify cost savings opportunities and deliver on contractual customer cost savings goals where required Drive for continuous improvements over time for more efficiency and effectiveness across the team and the business. Analyze customer RFQs, clean up data to create accurate bills of materials and obtain quotes from suppliers. Identify multiple suppliers and substitutions to drive cost savings where possible. Assemble product information into quotation formats so profitability analyses can be performed. Provide updates to the customer on active RFQs regarding the status of open items and estimated timelines to drive completion. Assist in margin improvement efforts through analytics, data mining and ‘shopping' existing pieces of business and obtaining best costs, etc. Create and maintain quote history including RFQs that are won and lost, leverage quote information to improve future quotation efficiencies. QUALIFICATIONS: Excellent oral and written communication skills Ability to work on multiple projects with a high degree of accuracy. Proficient with applicable computer systems and software Must have a proven track record of success in operations management Strong leadership skills, and the Ability to drive results in a fast-paced environment. SUPERVISORY RESPONSIBILITIES: Direct supervisory responsibility including promotions, transfers, pay decisions and disciplinary action. EDUCATION and/or EXPERIENCE: Bachelor's degree preferred 7 years' experience in a similar position preferred CERTIFICATES, LICENSES, REGISTRATIONS: None required BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment **BlackHawk Industrial is an Equal Opportunity Employer ***As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
    $29k-37k yearly est. 57d ago
  • Part Time Leasing & Resident Services Specialist

    Fairlawn Management 3.7company rating

    Customer Service Advisor Job 34 miles from Peoria

    Part-time Description We are seeking a highly motivated Leasing and Resident Services Specialist to join the team at our Bloomington/Normal Scattered Site Portfolio! If you have experience in customer service, event management, hospitality, or sales and want to learn about real estate, our position may be perfect for you! The Leasing and Resident Services Specialist will work with the management team to provide top-notch customer service while helping prospective residents find their perfect home. In this fast-paced sales role, you will have the opportunity to participate in an attractive incentive program. The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve. What will you do? Serve as a leasing agent and tour expert - this means being well-versed with our properties and amenities Show properties and sell their features and amenities to prospective tenants Review lease applications and document requirements for eligibility Assist in daily customer service operations including guest inquiries, preparing notices and resident communications, showings, tenant screenings, and tenant applications Provide exceptional customer service in a fast-paced office through multiple communication channels (phone, email, text) to maintain positive resident relations Prepare move-in paperwork, confirm residences are move-in ready, perform unit inspections, and perform move-in orientations with new residents Maintain good rapport with current and prospective tenants Process maintenance requests and follow up with residents to confirm the completion Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training) Pivot, roll up your sleeves, and jump in where needed! Why should you work here? Competitive Pay. We are ready to invest in you! Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met 401(k) Retirement Plan with Match to invest in your future wealth and retirement Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed Monthly company events to promote team cohesion Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you The opportunity to work for a growing organization where you are valued and can have a direct impact Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career Requirements Who you are -- We'd love to hear from you if you: Hold a high school diploma or GED Have at least 1 year of customer service, hospitality, retail, or sales experience Have at least 1 year of office administration or data entry experience, preferred Bilingual (English/Spanish) a plus Must be able to obtain Illinois Residential Leasing Agent License within 1 year of employment (IL Properties ONLY) as applicable Must hold an active driver's license w/ 2 years of driving history and pass MVR requirements Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and aptitude for learning new software and systems Have excellent interpersonal, written, and verbal communication skills Demonstrate superior attention to detail, high energy, and a positive attitude Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve Some additional things you will need: Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year) Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,600 units and $700 million in assets under management, Fairlawn has established a strong presence across Illinois and Indianapolis. We are actively expanding into additional Midwest markets. We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role. Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. Salary Description $15.00 + incentives
    $42k-49k yearly est. 12d ago
  • Customer Service Representative

    Collabera 4.5company rating

    Customer Service Advisor Job In Peoria, IL

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Candidate Responsibilities: The candidate will be a key member of the media management team. This job function will enable our dealers, customers and internal personnel to order or download marketing and product support media. This position will be responsible for ensuring the accurate loading of marketing and product support media to the Caterpillar Media Management Center (CMIC). This will require providing training, correcting errors in records, collaborating with the media team, media owners and print supplier. This candidate will need to generate reports, conduct internal audits, provide media numbers to media owners add new users to systems and generate communications announcing new media twice a month. The vision of this position is to understand the foundational components of media management to prepare for a more advanced role on the team. As the candidate develops in this role, they will be involved in setting strategy and processes to assist in the transformation for expanded digital deliveries. Candidates must be proactive and forward thinking and be able to work in a team environment. A key ability is being able to follow standard processes with an attention to detail to ensure enterprise compliance. Qualifications REQUIRED: • Associate's Degree Minimum of five years work experience HIGHLY DESIRED: Four year university degree Enable internal processes to allow for timely and accurate delivery of media via various delivery methods. Provide accurate data and reports, to deliver innovative solutions. • Our first line of support to our global business partners for all media related inquires. Typical Day: • A typical day in this role will vary based on priorities of our dealers, suppliers, management and business partners. The ultimate goal is to ensure we have provided the right media, in the appropriate language in the desired format to our dealers to enable customer success. Technical Skills: Proficient in MS Office products (Excel, Word, etc) Basic understanding of database functionality Intermediate knowledge of various file structures (i.e., PDF, JPEG, GIF, etc) HIGHLY DESIRED: Knowledge of Caterpillar product line Soft Skills: Highly organized Self starter Analytical Detail oriented Quick learner Team player Flexibility/Adaptability Additional Information To know more about the position, please contact: Jeff Demaala ************
    $30k-37k yearly est. 57d ago
  • Customer Service Representative

    Chestnut Health Systems 4.2company rating

    Customer Service Advisor Job 36 miles from Peoria

    Excellent opportunity for an experienced Customer Service Representative who has compassion for those needing help, who takes professional satisfaction in supporting co-workers, and who thrives in an environment that involves a variety of tasks. Our Bloomington IL. location seeks a full-time Customer Service Representative. Position may require some weekend and evening hours. Responsibilities * Deliver exceptional customer service by adhering to Chestnut's behavioral standards and promoting its culture of service excellence. * Greet customers, provide directions, answer phone calls, and route calls appropriately. * Conduct patient interviews in person or by phone to collect demographic, financial, and other necessary information for billing and payer plan establishment. * Assist patients with fee-related inquiries, collect financial information, and copy identification and insurance cards to establish service fees. * Maintain knowledge of Chestnut's emergency procedures, monitor lobby/building occupancy, ensure client and visitor safety, and complete Incident Reports as needed. * Schedule appointments based on medical needs, gather medical concern information, determine need for nurse triage per red flag protocols, and coordinate triage when necessary. * Check patients in and out following department protocols. * Review EMR for follow-up appointments, update necessary information, and ensure completion of mandatory documentation, including consents, disclosures, and patient signatures. * Verify payer eligibility through approved websites/software for each appointment and update the EMR accordingly. * Receive and record payments according to prescribed procedures. * Scan and attach documents to the patient EMR and provide backup to medical records staff. * Participate in team, staff, QI, and development meetings, applying gained knowledge as appropriate. * Operate office equipment, including copiers, printers, scanners, and fax machines. * Maintain a clean, organized, and orderly work area. * Collaborate with team members, providing backup support as needed. * Promote the recovery model by demonstrating respect and courtesy to create a safe, welcoming environment. * Promote Chestnut's culture of customer service excellence through the adherence to Chestnut's behavioral standards for customer service. * Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client/patient information. * Perform other duties as assigned. Qualifications High school diploma or equivalent. Strong customer service background. Excellent telephone skills. Knowledge of insurance policies and experience using an electronic health record with scheduling software desired. General knowledge of standard office procedures and use of office equipment. Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information. Demonstrated ability to communicate clearly and professionally with a diverse population. Ability to manage multiple tasks. Basic keyboarding skills. Experience using MS products. Ability to commute among locations to perform assigned duties. Valid driver's license, private auto insurance. Must be insurable. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $16.00 - $17.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!
    $16-17 hourly 28d ago
  • Carry Out Clerk

    Avanti's Restaurant Inc. 3.2company rating

    Customer Service Advisor Job 36 miles from Peoria

    Licensing/Registration/Certification Required: Food Handler Certificate Preferred: Valid Illinois Driver's License with no major moving violations in the past three years. Skills/Knowledge/Abilities All items listed should be taken to read that the individual already has these skills or has the ability to rapidly acquire them. Good speaking voice with clear enunciation and pleasant tone; good listening skills Ability to hear and ring food orders in a point of sale computer terminal accurately; count and make change correctly. Ability to read and coordinate food orders from computer tickets. Ability to read recipes and execute preparation instructions. Understanding and practice working under food service sanitation regulations. Attention to detail. Knowledge of store menu, prices and products. Courteous, professional interaction with diverse types of persons. High sense of urgency. Neat personal appearance and pleasant manner. Working Conditions Work will be done mostly in a high volume food carry out area with the accompanying extremes of temperature, crowded conditions, noise and rapidly moving foot traffic. There will be consistent and various activity during the entire work shift. Thank you for taking the time and showing interest in working for Avanti's. Working here means making a serious commitment to learning about Avanti's culture and help to achieve our mission through our vision and values. We operate under a customer centric philosophy; it is the external customer that ultimately brings you this opportunity, serving them with excellence will bring you job satisfaction and opportunities for advancement or a career with Avanti's. The internal customer, your co-workers, will require you to work closely with diverse groups of people. Having the ambition to collaborate with your internal customers to provide exceptional service and quality food is necessary and will be a requirement. Relationships are the foundation upon which the ultimate success of our restaurant exists. Every task assigned to each position is equally important; regardless of job title or rank. Our team is only as strong as the weakest link; those individuals focusing on being a strong link need only complete this application. We understand that not everyone will care as much about this as we do; If you think this is the place you are looking to dedicate yourself, please continue to completing an application. We look forward to learning about you during our interview process.
    $24k-32k yearly est. 7d ago
  • Part Time Leasing & Resident Services Specialist

    Fairlawnre

    Customer Service Advisor Job 34 miles from Peoria

    We are seeking a highly motivated Leasing and Resident Services Specialist to join the team at our Bloomington/Normal Scattered Site Portfolio! If you have experience in customer service, event management, hospitality, or sales and want to learn about real estate, our position may be perfect for you! The Leasing and Resident Services Specialist will work with the management team to provide top-notch customer service while helping prospective residents find their perfect home. In this fast-paced sales role, you will have the opportunity to participate in an attractive incentive program. The ideal candidate will embody Fairlawn's core values: Be Kind, Own It, Be Flexible, and Always Improve. What will you do? Serve as a leasing agent and tour expert - this means being well-versed with our properties and amenities Show properties and sell their features and amenities to prospective tenants Review lease applications and document requirements for eligibility Assist in daily customer service operations including guest inquiries, preparing notices and resident communications, showings, tenant screenings, and tenant applications Provide exceptional customer service in a fast-paced office through multiple communication channels (phone, email, text) to maintain positive resident relations Prepare move-in paperwork, confirm residences are move-in ready, perform unit inspections, and perform move-in orientations with new residents Maintain good rapport with current and prospective tenants Process maintenance requests and follow up with residents to confirm the completion Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training) Pivot, roll up your sleeves, and jump in where needed! Why should you work here? Competitive Pay. We are ready to invest in you! Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met 401(k) Retirement Plan with Match to invest in your future wealth and retirement Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed Monthly company events to promote team cohesion Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you The opportunity to work for a growing organization where you are valued and can have a direct impact Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career Requirements Who you are -- We'd love to hear from you if you: Hold a high school diploma or GED Have at least 1 year of customer service, hospitality, retail, or sales experience Have at least 1 year of office administration or data entry experience, preferred Bilingual (English/Spanish) a plus Must be able to obtain Illinois Residential Leasing Agent License within 1 year of employment (IL Properties ONLY) as applicable Must hold an active driver's license w/ 2 years of driving history and pass MVR requirements Are proficient with computer applications and software (e.g. Microsoft Office Suite, AppFolio, Outlook) and aptitude for learning new software and systems Have excellent interpersonal, written, and verbal communication skills Demonstrate superior attention to detail, high energy, and a positive attitude Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve Some additional things you will need: Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year) Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,600 units and $700 million in assets under management, Fairlawn has established a strong presence across Illinois and Indianapolis. We are actively expanding into additional Midwest markets. We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role. Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business - the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. Salary Description $15.00 + incentives
    $40k-64k yearly est. 11d ago
  • Customer Service Representative

    GFL Environmental Inc.

    Customer Service Advisor Job 9 miles from Peoria

    Pay: $18/hour Benefits: * 15 days of paid time off * Competitive medical, dental, and vision plan options * Health Savings Account with employer match option * Paid Parental Leave * 401(k) with an employer match up to 4% * Supplemental health plans through Aflac * Employer paid basic life insurance * Employee paid short-term disability option * Employer-paid long-term disability * Mental health support through Employee Assistance Program * 7 paid holidays annually The Customer Service Representative will assist in selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key Responsibilities: * Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. * Communicate clearly and concisely with on-the-road employees to give instructions and assistance. * Answer incoming and make outgoing customer telephone calls. * Receive and resolve, within established guidelines, customer questions and concerns. * Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. * Track customer information and concerns and enter data into database. * Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. * Maintain new account files. * Work with supervisors to ensure that all missed stops and special pick ups are completed daily. * Provide timely and accurate information regarding missed stops or other customer concerns. * Generate call-in work orders for drivers * Download, distribute and answer all customer inquiries received via email. * Take web request and process payments by phone. * Process customer payments via internet and take cash payment's as needed. * Enter new subscription residential accounts into system. * Run credit checks on new customers. * Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. * Key all new/cancelled accounts into Tower system and verify in system. * Scan all contracts into system and maintain records of them. * Assist in completing the Affirmative Action log for all applicants. * Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. * Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. * Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * May provide back up assistance for Office Coordinator. * Perform other duties and responsibilities as required or requested by management. Requirements: * High School Diploma or GED. * One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: * Ability to implement solutions to general and specific customer concerns. * Ability to work in fast-paced environment, meet time deadlines and perform under pressure. * Possess good organizational skills and record keeping skills. * Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. * Proficient in Microsoft Outlook, Microsoft Word and Excel. * Good problem solving ability. * Excellent data entry skills. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
    $18 hourly 8d ago
  • Customer Service Representative - Morton

    Burns and Burns

    Customer Service Advisor Job 9 miles from Peoria

    This combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service This performs any combination of light cleaning to maintain commercial establishments in a clean and orderly manner HeShe promotes sanitary as well as safety conditions to prevent contamination and injuries Physical Requirements This position demands good physical health HeShe will be physically required to lift carry walk sit stand push and pull while working a flexible schedule HeShe must be able to move continuously during working hours and be able to lift andor carry up to 25 pounds This position requires standing for long periods of time up to 10 hours a day Duties Greet and serve customers to include accepting creditdebit cards coupons and cash Operate various types of POS devices to process and complete retail sales transactions Assist in inventory control Clean and re stock restrooms Sweep and wet mop interior floors Sweep and pick up litter from exterior sidewalks parking areas and driveway Clean and stock refrigerated coolers Check date codes and front merchandise on gondola shelving and other store displays Clean and re stock gasoline and diesel dispensers and island valets Empty waste receptacles Clean storefront windows and entry doors Clean and re stock boiled peanuts merchandiser if applicable to your store Prepare cook and serve deli food items Brew coffee and tea Clean coffee and tea urns Put away retail inventory and supply deliveries Bag ice to re stock ice merchandiser Clean & re stock fountain area including fountain drink dispenser with BIB syrup & ice Gauge gasoline and diesel fuel storage tanks Tally shift receipts prepare and make safe drops and complete a Shift ReportComplete any task assigned by management Observe and comply with all Burns and Burns Incpolicies and procedures This above list is not intended to be all inclusive but merely illustrates the various types of job duties
    $29k-37k yearly est. 60d+ ago
  • Customer Development Representative

    Melrose Park Il 4.1company rating

    Customer Service Advisor Job 34 miles from Peoria

    Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. Responsibilities of the Customer Development Representative: Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more A Career with UniFirst Offers: Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Qualifications High school diploma Required; Bachelor's or Associate's degree preferred Proficiency with Mobile Technology, Microsoft Office Suite, and CRM Outside business-to-business sales or route sales experience preferred Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
    $31k-39k yearly est. 18d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer Service Advisor Job In Peoria, IL

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $27k-34k yearly est. 3d ago
  • Client Service Representative

    CLAE Solutions

    Customer Service Advisor Job In Peoria, IL

    Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today! Responsibilities Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets Qualifications Customer Service Experience: Previous customer service experience is highly desired Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills Educational Background: High school diploma required, bachelor's degree preferred Sales Process Knowledge: Understanding the sales process and how to enter information into client databases desired Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals Compensation $60,000 - $120,000 (Annually) About Clae Goldman Team Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
    $29k-40k yearly est. 1d ago
  • Full Time Customer Outreach Representative

    Weed Man 3.9company rating

    Customer Service Advisor Job 36 miles from Peoria

    North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities
    $41k-58k yearly est. 60d+ ago

Learn More About Customer Service Advisor Jobs

How much does a Customer Service Advisor earn in Peoria, IL?

The average customer service advisor in Peoria, IL earns between $25,000 and $38,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average Customer Service Advisor Salary In Peoria, IL

$30,000

What are the biggest employers of Customer Service Advisors in Peoria, IL?

The biggest employers of Customer Service Advisors in Peoria, IL are:
  1. Stonebriar Auto Services
  2. Stonebriar Auto Services LLC
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