Customer Service Advisor
Customer Service Advisor Job 26 miles from Longmont
Are you excited to dive into the high-growth sportsbook industry? Join our Customer Service department!
We are seeking motivated Customer Service champions eager to be part of one of the world's leading sports online gambling companies. Hiring is underway for our next hiring group scheduled to start on July 7th!
This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off.
Preferred Skills, Qualifications, and Experience
Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries.
Exceptional communication skills, both written and verbal.
Active listener, with the ability to understand customer needs and provide tailored support.
Customer-centric with a passion for delivering outstanding service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail to ensure accuracy.
Ability to multitask efficiently in a fast-paced environment.
Creative problem-solving capabilities to resolve challenges independently.
Strong individual and team collaboration skills.
Company-sponsored parking available to all employees.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Ensuring every customer interaction is positive and memorable.
Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed.
Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
Resolving customer requests and complaints promptly and courteously.
Assisting in support of various internal efforts that improve how customers perceive our platform and services.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information.
Promoting and advocating for responsible gambling practices among customers.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
Licensed Insurance Customer Service
Customer Service Advisor Job 17 miles from Longmont
Salary: $25.0 - $35.0/hour Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer care team representative. State Farm Agent Team Member. Active Property and Casualty license is required. This is a hybrid position that requires employee to be in the office Tuesday, Wednesday and Thursday 8:30-5 pm and work full day from home Monday and Fridays.
Only candidates that meet the following criteria will be considered:
1. MUST HAVE AN ACTIVE PROPERTY AND CASUALTY INSURANCE LICENSE
2. Must be able to commute to our Boulder, CO office location on Tues, Weds and Thurs
3. Self Starter can self-manage.
Please ONLY apply if you meet the above criteria.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Base pay ($25 - $35/hr based on experience)
Paid time off (vacation and personal/sick days
401k Retirement plan, match
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (must be able to obtain)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PIcb83e6d504dd-26***********4
Customer Service Representative
Customer Service Advisor Job 26 miles from Longmont
LoanMax- Customer Service Representative Are you looking for a stable, full-time position with career potential at an up-and-coming company? If so, you've come to the right place! **We are currently hiring for our new location at 301 Sheridan Blvd, Lakewood, CO 80226**
Incentives:
Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
Weekly Pay
Health Benefits
Paid Holidays
Vacations
Retention Bonus
Paid Time Off
Paid On-site Training
Competitive Salaries
Requirements:
Must be at least 18 years old
Must be able to work full time
Have a high school degree or equivalent
Basic computer and data entry experience
Collections experience preferred
Criminal background check
Consumer credit check
Drug screen
Primary Responsibilities:
Provide superior customer service
Loan processing
Cash handling
Collection calls
Additional duties as assigned
How to Apply:
Apply via portal on job website (please include your resume)
Requisition Close Date:
11/20/24
Note:
Resume must include employment history, employment dates, description of each position, and educational background.
**Hiring manager will be calling from area code 404 (GA). Please keep an eye out for that area code.**
Our Background
LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.
Customer Sales & Service Rep I - Bilingual Preferred (English/Spanish)
Customer Service Advisor Job In Longmont, CO
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Togetherâ„¢!
Position Overview
Our Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.
What you'll do:
Demonstrate exceptional customer service to all SiteOne customers
Cultivate and manage strong relationships with customers
Assist customers with their questions and needs, either in person, via the phone or through online ordering
Pull and prepare inventory orders for customer pick up or delivery
Proactively identify and capitalize on opportunities to grow sales with current and potential customers
Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.
Hourly Range: $22-$25
Skills We Are Seeking
Minimum of 1 year experience in a retail or wholesale setting, preferred
Excellent customer service skills
Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred
Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
Ready and willing to learn and adopt new technologies and ways of working
Ability to think quickly and make sound decisions
Inventory management experience helpful
Must be able to lift a minimum of 50 pounds
High school diploma or equivalent preferred
Perks:
Weekly Paychecks with DailyPay available!
Competitive Compensation
Medical, Dental and Vision plans
Paid Time Off, Paid Holidays
401k with company match
Tuition Reimbursement
Lucrative Associate Referral Program
Company Apparel and Work Boot Vouchers
Opportunity for Advancement
Paid Training and Business Certifications Available
Free Counseling Services/Employee Assistance Program
Life Insurance and Short- and Long-Term Disability Insurance
Product Discounts
Most Branches never work Sundays!
THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
Customer Service Advisor Job 22 miles from Longmont
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Part Representative I
Customer Service Advisor Job 33 miles from Longmont
US-CO-Englewood Type: Full-Time # of Openings: 1 CO - Englewood About the Role
As a Parts Representative, your primary focus will be to pick, pack, receive and ship all parts orders as directed, quickly and accurately.
Your Impact
- Creates move orders and processes good/used returns accurately on a daily basis.
- Ensures all orders are shipped to the correct technician/location using the correct courier (ups vs. fedex) and ship method (red vs. ground).
- Ability to reason, communicate, make cognitive decisions, understand deadlines and timelines and provide accurate results.
- Provides a high level of Customer Service.
- Prepares shipments of repairable/ salvageable items.
- Performs other duties as assigned.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Warehouse/inventory experience.
- Well organized, good communication skills, able to prioritize, and have excellent customer service skills. Committed to providing quality results to all internal and external customers, and have good time management skills.
- Experience in a computerized environment.
- Excellent attention to detail and outstanding time management skills.
In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $21.84 hourly.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM19 #LI-FL1
PIa63957011ee6-37***********2
Member Solutions Representative
Customer Service Advisor Job 42 miles from Longmont
We're Canvas Credit Union
We're passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures.
Canvas "It's About More" Video - YouTube (Click here - or, visit ******************************************* )
Why Canvas?
At Canvas, we're dedicated to transforming financial services from the inside out.
Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.
At Canvas, there are 5 behaviors we live by each day that will continue to help us be known for our heart and our people:
Humble
Empathetic
Accountable
Resourceful
Tenacious
What you'll do
The Member Solutions Representative is responsible for loan modifications, credit score analyses, and collection efforts on real estate and prior modified accounts. They will provide the highest level of quality service to all internal and external members.
Essential Duties/Responsibilities
Review accounts daily to determine if a loan modification or any other form of assistance would be beneficial to both the member and Canvas.
Contact delinquent share accounts and loans by phone, mail, and email; take appropriate action to bring current.
Analyze financial situation of delinquent borrowers; make recommendations to repossess collateral when other arrangements to bring the loan current are unsuccessful.
Maintain accurate and complete files, collection notes and reports on all collection and recovery activity.
Exemplify a high level of collection and customer service experience needed to effectively manage Real Estate and Non Real Estate Collection queues.
Review and process Right of Offset to eligible member accounts.
Exhibit support for the organization's goals, values, initiatives and cost control.
Process loan modifications on auto and real estate loans.
Complete signature loan applications.
Process restart loans.
Evaluate current credit bureau reports.
Assist in preparation for the Special Assets and Real Estate meeting.
Perform credit score analyses.
Maintain an acceptable level of delinquency in assigned real estate and mod queues.
Consistently meet daily department demands and promote member satisfaction.
Exhibit support for the organization's goals, values, initiatives and cost control.
Adhere to Credit Union policies and procedures and all relevant Federal and State regulations.
Comply with Bank Secrecy Act (BSA) and other compliance requests and requirements.
Follow all safety and security guidelines to properly safeguard member and organization assets.
Embrace ongoing education and learn/apply new skills and software applications.
Maintain up-to-date and accurate filing system.
Regular attendance and punctuality are essential functions of the job
Perform other job duties as assigned.
Pre-employment background review (components include: criminal, employment, address, social security number, motor vehicle record, global sanctions, and sex offender)
Job Qualifications
Knowledge, Skill and Ability:
Professional, courteous and effective verbal and written communication skills.
Strong interpersonal and customer service skills.
Ability to organize and prioritize workload; manages multiple priorities.
Strong problem solving and decision making skills.
Must be a self-starter and able to work independently.
Extensive knowledge of MS Office (Outlook, Excel, Word).
Ability to maintain confidences.
Multi-lingual capabilities to include Spanish are a plus.
Proficient in MS Office (Outlook, Excel, Word).
Ability to maintain confidences.
Current Canvas employees must be meeting performance expectations and consistently demonstrating HEART behaviors to be considered.
Education or Formal Training: High school diploma or GED.
Experience: Three to five years of collections, customer service or related experience. Financial institution experience preferred.
This position has a starting pay range of $22.00-$24.00/hourly, and final pay rate will be determined based on experience, education, skills, and internal equity factors.
Canvas benefits
Medical/Dental/Vision Insurance
Paid Vacation
Paid Sick Time
Paid Holidays
Paid Wellness Day
Paid Volunteer Time
Flexible Spending Account
Health Savings Account
World Class 401(k) Plan
Tuition Reimbursement
Rate Discounts on Qualifying Loans
May be eligible for incentives or discretionary bonus based on results
Working Environment/Physical Activities
High volume, fast-paced, office environment. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing, as necessary.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position will be open until filled, or if unable to fill until posting is canceled.
Consult, Customer Success
Customer Service Advisor Job 26 miles from Longmont
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
• Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
• Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
• Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
• Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
• Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
• Experience with Customer Relationship Management Software preferred.
• Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
•Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
•Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
•Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
•Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$60,000 - $74,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: April 20, 2025
Customer Experience Representative - Bilingual
Customer Service Advisor Job 26 miles from Longmont
IntelliSource is searching for a bilingual (Spanish/English) Customer Experience Representative to join our solar industry partner's team in Denver! Our partner helps people get access to solar at an affordable price with no installation required. This is an exciting and complex job that requires excellent communication, organization skills, and data entry management.
The Customer Experience Representative is responsible for interfacing with customers, sales representatives, marketing, and development teams to handle a variety of questions. You would learn about solar and respond to and provide assistance to our partner's customers and internal stakeholders in areas such as billing, information updates, transfers, agreement inquiries, and some administrative tasks.
Monday-Friday schedule working remotely (training will be in-person)
2-3 years of related work experience
Bilingual Spanish and English required, written and verbal
What We Offer:
Competitive Compensation: $20/hour
Awesome and Affordable Benefit Packages including medical, dental, vision, PTO and 401K
Dynamic Environment: Dive into a fast-paced, ever-evolving atmosphere where every day brings new challenges and opportunities for growth.
Fun Team Culture: Join a team that knows how to work hard and have fun doing it, all while supporting each other like family.
Career Development: Take advantage of ongoing training and development opportunities to enhance your skills and advance your career in the exciting world of accounting.
Job Duties:
• Responsible for incoming calls and making outbound calls to resolve customer inquiries
• Friendly and professional phone etiquette
• Determines and develops approaches to administrative customer service assignments and research
• Responsible for customer service tasks which require planning and judgment
• Solves a broad range of customer service problems varying in scope and complexity
Qualified Candidates Will:
• Ability to manage heavy phone activity
• Have a desire to delight customers and go above and beyond the call of duty
• Be able to clearly articulate messages to a variety of audiences
• Can establish and maintain strong relationships
• Be able to offer alternate solutions to existing processes/procedures
• Have time management in fast paced environment
• Possess organizational skills to maximize productivity
• Produce work that is accurate and with eye for detail
• Seek to improve the job and provides solution-oriented feedback
• Demonstrate business judgment by knowing when to work independently and when to collaborate
• Can solve complex issues that are in the best interest of the customer and the company
• Positively manage stress that is typical in a customer service environment
• Write professional and friendly email communications in both Spanish and English
• Be proficient in Microsoft suite to include Outlook, Excel, Word, PowerPoint
• Be available to work an hourly position that may involve occasional overtime
• Prior experience in SalesForce is a plus but not a must!
ABOUT INTELLISOURCE:
Innovative outsourcing + proven execution. Headquartered in Denver, CO, IntelliSource has over 25 years of outsourcing experience - bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape.
WE ARE INTELLISOURCE
At IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office - we take great pride in our company culture and the diversity within our organization that has developed over the years.
EOE STATEMENT
IntelliSource, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.
#ISAllMulti
Consult, Customer Success
Customer Service Advisor Job 26 miles from Longmont
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
* Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
* Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
* Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
* Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
* Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
* Experience with Customer Relationship Management Software preferred.
* Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
* Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
* Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
* Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
* Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$60,000 - $74,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
* Competitive Medical, Dental, and Vision benefits
* Retirement plans with optimal company match
* Annual bonus/merit opportunity
* Educational Assistance
* Mental Health support program
* M.O.R.E. Events offered in-person and virtually
* Mentorship program
* Employee Resource Groups
* Community Engagement
* Diversity, Equity, and Inclusion
* Parenting
* Remote
* Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
* As measured by transactions sides
Application Deadline: April 20, 2025
Customer Service Advisor
Customer Service Advisor Job 8 miles from Longmont
Express Sales Team Member Who are we? Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The company prides itself on providing unparalleled service, products and customer experience, all at competitive prices and a quick, efficient pace. Cobblestone is dedicated to supporting local communities, non-profit organizations, and local businesses, such as Phoenix Children's Hospital, Children's Hospital of Colorado, first responders, law enforcement, veteran's organizations, teachers and more. Cobblestone annually donates approx. $300,000 to over 125 charitable organizations.
What will you get to do?
* Vibrantly welcome our customers to our business.
* Educate customers on various levels of washes available and what they accomplish
* Makes customers aware of current promotions and incentives to do business with us.
* Advise our customers of Fast-pass unlimited membership benefits
* Assist with customer payments and other inquiries
* Collaborate as a team to ensure our sites are operating at maximum efficiency while maintain image standards
* Perform additional duties as assigned by Management.
* Have fun and make money!!
What will you bring?
* Previous experience in customer service / sales.
* A positive, energetic and contagious personality with the desire to work in a team centered environment.
* Must be ok working outside in Arizona's 2 different seasons.
* Flexibility to take training and coaching on the fly and apply to work specific scenarios
* Ability to effectively communicate and follow directions.
* Willingness to follow company dress code and operational guidelines.
* Awareness!! We have a lot of heavy machinery at our locations and SAFETY is our #1 priority
What do we offer?
* Pay is rewarding.
* Competitive hourly rate with weekly pay.
* Membership commissions
* Residual commission
* Additional pay incentives for Top Performers.
* Medical, dental and vision. (Based on full/part-time status).
* Opportunity for advancement. We LOVE to promote our Top Performing Employees!
* Free car washes and other vehicle service discounts
Cobblestone Auto Spa / Car Wash is an Equal Employment Opportunity (EEO) employer. It is the policy of the Firm to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.
We use E-Verify to check employment eligibility:
******************************************************************************************* and ***********************************************************************************************
Junior Customer Service Agent
Customer Service Advisor Job 17 miles from Longmont
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
Retention & Expansion (Cross-sell) (Manager)
Customer Service Advisor Job 26 miles from Longmont
Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes.
Your Day-to-Day May Include:
+ Leading the design of end-to-end experiences for the retention & expansion stage (post-sales)
+ Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization
+ Creating user flows, journey maps, and experience specifications that guide implementation across platforms
+ Soliciting feedback and updating design iterations
+ Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements
+ Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc.
+ Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle
+ Communicating experience to business stakeholders through intuitive presentations and consumable deliverables
+ Staying current on industry best practices and emerging trends in B2B client experience design
+ Other duties as assigned
You Have the Following Technical Skills and Qualifications:
+ Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred
+ 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting
+ Demonstrated expertise in journey mapping, service design, and user experience methodologies
+ Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems
+ Experience with data analysis and using insights to drive experience improvements
+ Excellent communication skills with the ability to translate complex concepts for diverse audiences
+ Exceptional project management capabilities and attention to detail
+ Strong leadership skills with experience managing small teams and influencing cross-functional partners
+ Strategic thinking with the ability to align experience designs to business objectives
+ Can travel as needed
The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year.
The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year.
The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year.
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ******************
- When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ******************
Here's what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************.
Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: **********************************************************
+ Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************.
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Customer Support Concierge
Customer Service Advisor Job 30 miles from Longmont
TMS Support Concierge - No Healthcare Experience Required Who We Are: We're top-tier concierge medicine obsessed with giving our patients the best care in the game. We're looking for a TMS (Transcranial Magnetic Stimulation) Technician to join our crew and help our patients crush their mental health goals. The only experience needed is EXCELLENT customer service and we'll train you on the rest.
What's the job?
You'll work 1:1 with patients, running our high-tech TMS machine to deliver next-level therapy. You will collaborate with the patient's provider to own positive outcomes for the patient. Your job is to make patients feel supported and hopeful during their sessions while keeping things pro. It's all about driving real results and better patient outcomes.
What You'll Do:
Operate the TMS machine like a boss, following clinical protocols.
Chat with patients, keep their spirits up.
Stay sharp and professional in our upscale office.
Learn how to engage them in activities that heal their brain.
Team up with our squad to make sure patients are thriving.
What You Need:
2+ years in a legit customer service environment. (Full time experience is required)
Mad interpersonal skills-warm, calm, and always professional.
Gotta stay steady and focused, even on tough days.
100% committed to patient privacy and keeping things confidential.
No political activism or anything that could mess with our neutral patient vibe.
Ready to ace a background check and bring strong references.
Who We Want:
People who are all about helping patients win at mental health with a polished, pro attitude that fits our high-end practice. You're here to make a difference, not drama.
Who We Don't Want:
No shade, but if you've got unprofessional experience, personal struggles that could affect patient care, or you're not in it for the long haul, this isn't your spot. As a team we put patients first!
Why You'll Love It:
Come embrace the vibes of a cutting-edge office with a tight-knit team.
Grow your skills in a place that's all about excellence.
Help patients see real progress with game-changing treatment.
How to Slide In:
Drop your resume and a quick note about why you're a fit along with it, or email [email protected]. Only the real ones will get a callback.
We're All About Fairness:
Everyone gets a fair shot, no matter your race, gender, religion, disability, veteran status, or anything else protected by law.
Heads-up: This job needs you to bring your A-game with emotional maturity and professionalism. If that's not you, keep it moving.
In accordance with Colorado's Equal Pay for Equal Work Act this position has an hourly wage of $25/hr.
Customer Retention Specialist
Customer Service Advisor Job 17 miles from Longmont
Job DescriptionAs our Merchant Retention Specialist, you'll work directly with merchants who are at risk of canceling and help them find value in SumUp's products again. Your goal is to resolve concerns, rebuild trust, and ensure long-term merchant success.What you'll do
Manage inbound cancellation calls and retention cases, guiding merchants through personalized solutions to reduce churn.
Proactively reach out to merchants flagged for inactivity, dissatisfaction, or NPS concerns—rebuilding confidence through training, troubleshooting, and re-onboarding.
Maintain a daily workflow of 45+ outbound calls and 10+ resolution activities, while keeping your churn queue below 20.
Reverse 6+ "awaiting cancellation" accounts per month and conduct 40+ one-on-one merchant trainings per month.
Keep discounts under 6% and one-time credits under 60%, preserving revenue while resolving concerns.
Surface churn trends, customer feedback, and recurring issues to help influence upstream improvements across product, CX, and sales.
You'll be great for this position if
You have 1–3 years of experience in customer retention, account management, or sales—ideally in a high-volume or merchant-facing environment.
You're calm under pressure and skilled in objection handling, de-escalation, and building trust through conversation.
You're proficient in CRM tools (especially Salesforce) and familiar with POS or payment processing systems.
You thrive in fast-paced environments, juggling multiple cases and calls while meeting daily KPIs.
You're empathetic, solution-oriented, and passionate about helping small businesses succeed.
You take ownership of your work, adapt quickly to change, and communicate clearly with both merchants and internal teams.
Demonstrate strong accuracy and precision while being able to work efficiency.
Compensation:
Compensation will be finalized based on the candidate's experience and location
$65k-$75k
Benefits & More:
22 days vacation days & 8 sick days plus 11 paid holidays
401(K) employer match and Paid Parental leave
Sabbatical after every 3 years of employment
We're a truly global team of 3200+ people from 60+ countries, working to help small businesses across 3 continents.
Medical, Dental and Vision benefits
About SumUp
We believe in the everyday hero.
Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.
SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
SumUp will not accept unsolicited resumes from any source other than directly from a candidate.
Job Application Tip
We recognize that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
Licensed Insurance Customer Service - Spanish
Customer Service Advisor Job 26 miles from Longmont
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service / Sales Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Denver, CO. This is an in-office position.3. Must be bilingual; fluent in Spanish and English
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
Maintain a strong work ethic with a total commitment to success each and every day
What we provide
Base Salary plus Commission/Bonus
Paid Time Off (vacation and personal/sick days)
Holidays – (includes Martin Luther King and Juneteenth)
Retirement
Health Insurance
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual (Spanish/English)
Insurance Sales Experience/ Property & Casualty and L/H licenses preferred
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Ability to multi-task
Ability to effectively relate to a customer
Property & Casualty license (licensed)
Life & Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Service Dispatcher
Customer Service Advisor Job 31 miles from Longmont
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
SERVICE DISPATCHER
Responsibilities:
* Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
* Schedule and dispatch planned maintenance to ensure timely completion.
* Receive service requests from customers and coworkers. Enter information into the computer. Assist with paperwork and prepare reports.
* May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors.
Qualifications:
* High school diploma or equivalent
* Excellent phone skills
* Good communication, organizational, math and computer skills
* Experience with Microsoft Office
* Leadership skills, technical experience and knowledge a plus
* Ability to multitask
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
* Competitive Wages. The anticipated starting pay range for the position is $30.00 to $35.00, but is commensurate with skills and related experience,
* Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
* Health Savings Accounts and Flexible Spending Accounts,
* 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
* Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
* Paid Parental Leave,
* 9 Paid Holidays,
* Paid Vacation accrued at a rate based on length of service and position,
* 48 Hour of Paid Sick Leave,
* Birthday Pay for Non-Exempt employees,
* Tuition Reimbursement up to $5,250 per calendar year,
* and much more.
EOE Veterans/Disabilities
Nearest Major Market: Denver
Job Segment: Dispatcher, Facilities, Outside Sales, Warehouse, Transportation, Operations, Sales, Manufacturing
Reservation Agent
Customer Service Advisor Job 35 miles from Longmont
Why us?
The Iconic Stanley Hotel is seeking an experienced Reservations Agent to join their team!
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. Sage Hospitality Group is looking for top talent and we look forward to hearing from you!
Job Overview
Responds in a professional and courteous manner to telephone inquiries regarding reservations and hotel information by providing accurate and timely information and service. Use selling techniques to make reservations that support the properties selling strategies. Maximizes yield opportunities and meets revenue goals, as established by leadership.
Responsibilities
Responds to telephone inquiries and reservation requests by explaining product, amenities and service options in order to sell rooms.
Gathers needed information from customer in order to confirm reservation.
Negotiates rates and upsells rooms in order to increase occupancy and maximize revenues.
Promotes the hotel and its services in order to capture customers and increase revenues.
Operates reservations system by entering and accessing data in order to provide callers with accurate information.
Duties will include manual and computerized skills and completion of daily checklist functions.
Provides accurate and up-to-date manual and computerized reports on daily and monthly room reservation information in order to assist management with forecasting, tracking and staffing.
Enters all special room requests into computer system and alerts front desk staff of special requests in order to ensure department follow-through and guest's satisfaction.
Keeps up-to-date on all local and hotel functions and services in order to efficiently respond to telephone inquiries.
Inputs group and tour reservations as they are received from the sales department in order to best utilize hotel facility and maximize revenues.
Maintains a friendly, cheerful and courteous demeanor at all times.
Manages resources including franchise systems, yield systems and tracking systems.
Qualifications
Education/Formal Training
High school diploma or equivalent.
Experience
No previous experience required.
Knowledge/Skills
Must have basic customer service skills and PC operation.
Must be extremely adept communicator and fluent in oral and written English.
Must have ability to detect and trace computer and manual errors when reviewing reservations data for report preparation.
Must be able to use tact and understanding when dealing with demanding customers.
Must be able to memorize facts and figures.
Must be organized and display patience when handling more than one call at a time.
Must be friendly, enthusiastic and helpful.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have ability to read small details on computer screen, detailed computer printouts and written communications.
Must be able to use computer key board and handle written material.
Must have ability to communicate and to follow written or verbal instruction.
Benefits
Medical, dental, & vision insurance
Health savings and flexible spending accounts
Basic Life and AD&D insurance
Paid time off for vacation, sick time, and holidays
Eligible to participate in the Company's 401(k) program with employer matching
Employee Assistance Program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more.
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.
Salary USD $21.00 - USD $21.00 /Hr.
Reservations Agent
Customer Service Advisor Job 17 miles from Longmont
Job Description
Located in the heart of downtown Boulder’s natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.
St Julien Hotel & Spa is looking for a personable and service-oriented Reservations Agent who can apply their people skills and property knowledge to connect our guests’ needs and travel expectations with the Hotel’s luxury offerings. You will also have the opportunity to earn additional pay incentives to increase your weekly paycheck!
If you are interested in gaining sales knowledge and want to make a meaningful contribution to the bottom line, then
you might be just the candidate we’re looking for!
Essential Job Functions:
Conduct all telephone interactions and reservations in accordance with Forbes/Preferred service standards.
Greet internal and external calls within 3 rings, promptly and politely.
Anticipate and handle all guests' special requests and needs.
Identify and create opportunities for up-selling on guest room reservations whenever possible.
Maintain an up-to-date knowledge of all property details, amenities, and special events in order to accurately answer a wide variety of guest questions.
Remain knowledgeable of current Hotel staff in order to correctly direct phone transfers.
Incentive Programs:
Apply your sales skills to upsell room types and earn additional monetary incentives.
Earn monetary incentives through our "secret shopper" program when you demonstrate exceptional guest service skills.
Other duties as requested by manager.
Qualifications:
Previous hospitality reservations and/or customer service experience highly preferred, but not required.
Must have excellent verbal and written communication skills, general computer knowledge, and should be proficient using MS Office products.
Ideal candidate is someone who can balance working at an efficient, steady pace while maintaining a warm and guest-focused demeanor
Open and flexible availability is required. Interested candidates must be able to work weekends and holidays.
Perks & Benefits:
Medical, dental, and vision insurance options*
Paid time off (PTO)*
Paid holidays (including associate's birthday)*
Paid sick leave
Aflac supplemental insurance options
401(k) with Company match
RTD EcoPass
50% employee discount in Spa and restaurant
Discounted associate room rate
* Requires Full Time employment status
Participation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements
FULL TIME POSITIONS AVAILABLE
APPLICATION DEADLINE: 07/31/2025
As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.
Business Services Principal Professional
Customer Service Advisor Job 26 miles from Longmont
Details University of Colorado | Denver Official Title: Business Services Principal Professional Working Title: Business Services Principal Professional FTE: Full-time
Salary Range: $80,539 - $89,017
Position #00759388- Requisition #36799
Join the University of Colorado Denver
About the University of Colorado - Denver Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu.
Job Description
* Applications are accepted electronically ONLY at ********************* *
The University of Colorado Denver | Anschutz Medical Campus seeks a full time Business Services Principal Professional to work in the Center for Innovative Design and Engineering program located on the Auraria Campus in downtown Denver. The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting the student body, faculty and administrative staff. The university strives to promote a culture of respect, communication and understanding.
The Center for Innovative Design and Engineering (CIDE) is a program within the Department of Bioengineering, and a Center within the College of Engineering, Design and Computing, University of Colorado. Our mission is to empower individuals with disabilities to achieve their highest potential through the use of assistive technology, by providing exemplary clinical services, consultation, education, research and innovative technology development. This full-time University Staff (non-classified) position will be based in the Center for Innovative Design and Engineering offices located at the UC Denver Auraria Campus, 1224 5th Street, Denver, CO 80204 and Bioscience III, 2115 N. Scranton Way, Aurora, CO 80045.
This position is responsible for the oversight and implementation of all financial, payroll and general administrative processes. Working with CIDE leadership, you will have overall responsibility to ensure the program is in full compliance with all University and campus fiscal and human resources policies and processes. You will also provide budgetary and planning support to the Director, Associate Director, faculty and technical staff within CIDE; currently a team of 30 professionals. The position will also be responsible for providing business service and financial support to the Director, faculty, staff and project leads of the program at the Center for Innovative Design and Engineering.
Business Services Principal Professional
What you will do:
Provide finance supervision for staff assigned to support fundraising activities, student research (gift cards), and other roles as assigned by the CIDE Director.
Ensure all staff receive and maintain proper training in procurement services, marketplace and other financial requirements.
Onboard new employees regarding financial and administrative training and policies
Ensure all staff are aware of the policies and procedures of the university and the program and review this document at hire and annually.
Examples of Work Performed:
Actively participate in strategic planning for the center.
In collaboration with the leadership team, plans budget strategies for all funds, including general, gift, grant, clinical and auxiliary funds.
Back-up for business office coverage needs, including telephone and campus mail coverage, as well as triaging other needs
Budget, Finance and Accounting
Enters/uploads budgets as part of annual process for university.
Creates and routes MOU's and contracts for signatures.
Handles cash receipts and deposits
Completes journal entries, payroll expense transfers and funding distribution updates in University finance and HR systems.
Manages accounts payable and receivable for CIDE. This includes invoicing for industry services and other auxiliary and interagency agreement accounts.
Devises methods for efficient processing and reviewing of expenditures and recommends improvements as needed.
Provides support for PeopleSoft/Concur/CU Marketplace users by being available to answer questions related to financial systems. Acts as Concur approver for the program.
Processes travel requests, communicates travel policies, and prepares reimbursement requests in the Concur Expense System.
Creates purchase orders, requisitions, payment vouchers, assists with vendor setup requests for SPO's, and SPO vouchers in the CU Marketplace system. Assists with purchasing as needed and acts as budgetary approval on all purchase requests.
Reconcile all CU Medicine and direct services revenue and expenses.
Manages CIDE Gift Card programs
Fiscal Monitoring & Reporting
Monitors all expenditures as to proper authorization, procurement method, funding distribution, supporting documentation, and compliance to University and College of Engineering, Design and Computing policies.
Monitors all fund type budgets monthly; makes recommendations to the Director and Associate Director on budgeting matters and alerts to any possible problems.
Assesses accounting, budget, grants and contracts processes for efficiency, internal controls, and functionality.
Monitors expenditures to program speed types, with emphasis on those initiated outside the college.
Develops spreadsheets and systems for tracking revenue and expenditures.
Designs and updates internal forms to collect information required for financial reporting.
Monitors monthly clinical billing and generates financial reports on revenue, expenses and clinician productivity.
Human Resources
Serves as the Human Resource Business Partner interface with the university, ensuring compliance with hiring practices
Posts new positions, creates letters of offer, completes all onboarding processes for new hires.
Determines funds available for tuition remission, maintains records of individual scholarship funds sharing speed types, records and tracks payments to students.
Ensures monthly funding distributions are in alignment with budget and project plans
Ensure CU Medicine credentialing for all clinicians and Conflict of Interest for all faculty and staff.
Grants and Contracts
Performs as the Contracts and Grants Administrator.
Routes internal grants and contracts in the university system
Maintains and tracks internal grants to faculty.
Assists faculty with grant budgets and acts as resource to CIDE team for grant applications.
Event and Operational support
Supports director in compiling and analyzing data in order to generate bi-annual reports, or as needed.
Provide financial and administrative support to annual fundraising events, ensuring compliance with university policy; donor support and recognition; and donor management.
Schedule and monitor travel, procurement of goods and services for the organization and maintain updated records.
This position will work Monday through Friday 8 a.m. to 5 p.m. Professionalism in dress and behavior is essential.
Qualifications you already possess (Minimum Qualifications)
Applicants must meet minimum qualifications at the time of hire.
Graduation from an accredited college or university with a bachelor's degree in Finance, Accounting, Business Administration or other related field.
Three (3) years of experience providing professional-level financial management and administrative support in an academic research university or similar environment.
Experience managing, forecasting, and coordinating Division budgets and finances.
Experience with CU portal including Marketplace, Concur Expense Management and/or Travel, m-Fin, PeopleSoft Finance System, HCM and/or Cognos.
Preferred Qualification to possess (Preferred Qualifications)
Five (5) years or more experience in an academic research university or similar environment.
Previous Pre-Award grant management experience in an academic research university.
Experience with Microsoft Office Suite programs with emphasis on Excel.
Experience providing administrative assistance to faculty, staff and students within a higher education environment
Experience with CUMedicine reporting systems including MyBI, Salesforce, and D365 Self Service
Knowledge, Skills, and Abilities
Advanced skills in Microsoft Excel, including proficiency with pivot tables and formulas.
Ability to adapt to changes in financial system practices.
High level of integrity and ethics.
Knowledge of UCAMC/CUDenver grant administration policies and procedures, rules and regulations for Purchasing, Travel, Procurement Card and fiscal matters.
Professional demeanor and experience that demonstrates problem solving skills, critical thinking and the ability to manage multiple tasks simultaneously and work independently with minimal supervision.
Ability to interpret complex rules, regulations, policies, procedures, and guidelines.
Detail oriented, self-motivated, a fast learner and possess excellent time management, organizational, written and verbal communication skills.
Ability to take direction and use independent judgment to coordinate various projects and meet multiple deadlines.
Professional communication, occurring with a variety of levels of faculty, administrators, and staff requires diplomacy and tact, flexibility (able to work with shifting priorities and deadline pressure) and the ability to maintain positive working relationships.
General knowledge of proposal submission systems such as Grants.gov, InfoEd and Fastlane.
Demonstrate initiative by assessing systems, making suggestions for streamlining, cost savings, improving workflow and other process improvements.
Experience that demonstrates strong interpersonal and customer service skills with the ability to establish rapport with persons of diverse backgrounds which also includes experience working with students, staff, faculty, within a higher education and/or academic environment and persons with disabilities.
Conditions of Employment
Occasional work during the evening may be required.
This position follows a hybrid work structure where employees will work in the office 4 days per week and 1 day remotely, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.
Mental, Physical, and/or Environmental Requirements
The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ******************************** .
Employment Sponsorship
Please be advised that this position is not eligible now or in the future for visa sponsorship.
Compensation and Benefits
The salary range (or hiring range) for this position has been established at $80,539 - $89,017.
The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
This position is not eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.
Benefits: *********************************************
Total Compensation Calculator: *****************************
Application Deadline
Applications will be accepted until the position is filled. Preference will be given to complete applications received by May 21, 2025. Those who do not apply by this date may or may not be considered.
Required Application Materials:
To apply, please visit: http://********************* and attach:
A cover letter which specifically addresses the job requirements and outlines qualifications
A current CV/resume
List of three references (we will notify you prior to contacting both on and off-list references)
Questions should be directed to Maureen Melonis, ****************************
Background Check Policy
The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.
Application Materials Required: Cover Letter, Resume/CV, Additional Attachments - Refer to Application Materials Instructions Below Job Category: Business Services Primary Location: Denver Department: U0001 -- Anschutz Med Campus or Denver - 30262 - CEDC-Bioengineering ATP Schedule: Full-time Posting Date: May 7, 2025 Unposting Date: Ongoing Posting Contact Name: Maureen Melonis Posting Contact Email: **************************** Position Number: 00759388