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Customer Service Advisor Jobs in Hawaii

- 1,373 Jobs
  • Customer Service Associate - Flexible Work Shifts

    Avis Budget Group 4.1company rating

    Customer Service Advisor Job In Hawaii

    Customer Service Representative Pay: $18.00/hour Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise. What You'll Do: This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On the job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: High School Diploma (or equivalent) Valid Driver's License Basic computer skills (typing, data entry) Effective verbal communication skills Willingness to work outdoors Flexibility to work all shifts Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months retail customer service experience in a fast-paced environment is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
    $18 hourly 3d ago
  • Merchandising Service Associate - Day

    Lowes 4.6company rating

    Customer Service Advisor Job In Kahului, HI

    Job DescriptionYour Impact at Lowe's As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye-catching displays and implement strategies that showcase in-demand products, you'll enjoy working with our Merchandising Services Team. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Keep your weekends free with a set weekday schedule. * Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit **************************************** *Live Nursery MST Associates may be required to work weekend shifts. Your Day at Lowe's As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises. You'll be expected to listen to customers and answer questions, communicate product or warranty information, and assist in locating or handling merchandise. Key Responsibilities Complete merchandising resets and service-related projects according to Lowe's specifications and provide proof of completion for assigned tasks Verify buyback items and ensure they are pulled, prepped, and ready for shipping Update/validate wayfinding and product location signage, as well as digital maintenance of this information throughout the store Confirm product pricing information is clearly visible and replace any missing price labels Help drive add-on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store Repair/replace damaged or missing items, including signage, merchandise and displays. Communicate project priorities, schedule, and needs with Merchandising Services Team and Manager Analyze metrics and provide feedback on project execution and in-store service to store, market, and corporate leaders Complete other duties as assigned Minimum Qualifications Read, write, and perform basic arithmetic (addition and subtraction) Ability to hear, listen, and to communicate verbally with others Utilize web-based computer programs to accomplish assigned tasks Ability to sit and stand for long periods of time Minimally lift 25lbs unassisted or over 25lbs with or without accommodation Preferred Qualifications Lowe's sales floor experience Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays. Experience operating power equipment such as lifts, order pickers, and similar equipment Working knowledge of essential tools (e.g., hand tools, drills, saws, etc.) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com Pay Range: $17.50 - $19.60 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. . Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Pay Range: $17.50 - $19.60 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit ****************************************
    $17.5-19.6 hourly 13d ago
  • Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)

    Hawaiian Airlines, Inc. 4.1company rating

    Customer Service Advisor Job In Lihue, HI

    Start your aviation career with Hawaiian Airlines at the Lihue Airport! As a Customer Service Agent with our Lihue 'ohana, you will: Earn $15.92 per hour with pay increases (in accordance with the collective bargaining agreement), Learn new skills when you attend our PAID training courses, and Receive a $5,000 sign-on bonus after completing training for the Customer Service Agent - Lihue position Interview Schedule Candidates applying to this requisition may be considered for the interview process below. The interview process consists of the following: A 30-minute virtual interview A 30-minute in-person interview Candidates successful in the interview process may be invited to paid classroom training in Honolulu. Training is 10 days on weekdays, 8 hours per day. Position Overview Our Customer Services Agents provide our guests with an authentic Hawaiian hospitality experience working at the ticket counter and at the gate. Our agents possess exceptional communication skills, thrive in a fast-paced environment and are willing to lend a helping hand. Watch a brief two-minute video to learn more about the position. Pay and Benefits This position is covered by a collective bargaining agreement and the pay for this position is $15.92 per hour. Medical, dental and vision benefits are provided in accordance with the collective bargaining agreement and may not be available for all positions. Work Schedules Per the collective bargaining agreement, work schedules are awarded based on seniority. New hires are awarded their initial shift based on operational need and must be able to accept any shift. Work schedules are set, 5 days on, 2 days off. Shifts do not change unless there is an operational need. Full-Time is 8 hours per shift. Based on operational need, you may need to report to work early and/or work beyond your scheduled end time. The airport is busiest in the middle of the day (typically 9am - 4pm). Nearly all new hires are awarded shifts during this timeframe. If you have a full-time job during the day, please consider this before applying. If You Do Not Reside on Kaua'i Island If hired, based on operational need, you will be required to report to work early and/or work beyond your scheduled end time. Those who plan to fly to get to/from work would have difficulty reporting to work early, which is a restriction in availability. It would be difficult for us to consider you and encourage you to monitor our careers website for an opportunity based on your desired work location. Requirements Minimum Requirements Legally authorized to work in the United States Minimum 18 years old Possess at least a high school diploma or equivalent education Valid driver's license issued in the United States (driver's permits and provisional driver's licenses not allowed) Ability to lift up to 70 lbs. when checking in guests' bags Ability to accept any work shift awarded Ability to complete pre-employment drug test and if hired, random drug testing Ability to fulfill comprehensive background checks and fingerprinting to satisfy company security requirements and obtain various clearances to work at the airport (SIDA, Customs, USPS as applicable) No visible body art. Visible is considered anything seen while wearing a Hawaiian Airlines standard uniform piece (short-sleeved shirt, long-sleeved shirt, or blouse), including but not limited to the neck area and above, any visible areas on hands, or any visible areas while in a crouching position. Covering tattoos with makeup or bandages is not acceptable. Preferred Qualifications Airline experience Customer service experience in the hospitality industry Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn. In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace. About Hawaiian Airlines Now in its 95th year of continuous service, Hawaiian is Hawaii's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaii and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti. Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaii. The carrier was named Hawaii's best employer by Forbes in 2024 and has topped Travel + Leisure's World's Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years () as reported by the U.S. Department of Transportation. The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai'i's hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully. Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at . Follow Hawaiian's Twitter updates ( ), become a fan on Facebook ( Hawaiian Airlines ), and follow us on Instagram ( hawaiianairlines ). For career postings and updates, follow Hawaiian's LinkedIn page. For media inquiries, please visit Hawaiian Airlines' online newsroom . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $15.9 hourly 18h ago
  • Part Time Customer Service Exit Gate

    The Hertz Corporation 4.3company rating

    Customer Service Advisor Job In Hawaii

    Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a detail-oriented person looking for a career in general security, Hertz is looking for you! As a Part Time Customer Service Exit Gate your general responsibilities include but are not limited to: Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of vehicle Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures. Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of lot; ensure smooth transition of vehicles exiting through security gate. Assist customers with directions, and review and resolve rental contract and vehicle issues. Manually log and release vehicles from lot during computer system outages or unavailability. Perform related responsibilities as required or assigned. Wage: $17.00 hourly Educational Background: High School Diploma or Equivalent Professional Experience: Prefer 9 to 12 months car rental or sales experience Knowledge/Skills: Valid driver's license as required by state Knowledge and skill in the operation of car rental software and hardware Knowledge of car rental operations Ability to manage stressful and unusual situations while maintaining good customer relations Good organizational skills with the ability to write clearly and concisely Ability to understand and follow oral and written directions Ability to speak and understand English Car rental product knowledge and ability to use effective and approved sales techniques, as required Ability to type and perform accurate data entry Ability to operate radio, security and computer equipment Ability to process all paperwork according to policies and procedures Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: Up to 40% off the base rate of any standard Hertz rental Medical, Dental & Vision plan options Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Perks & Discounts -Theme Park Tickets, Gym Discounts & more
    $17 hourly 12h ago
  • Part Time Airport Agent - Customer Service

    Envoy Air Inc. 4.0company rating

    Customer Service Advisor Job In Kahului, HI

    Come and work for Envoy Air, an American Airlines Group Company, at OGG and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $ 17.67 /HR. Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network. * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. * Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. * 18 years or older. * High school diploma, GED, or international equivalent. * Ability to pass a pre-employment drug screen and background check. * Authorized to work in U.S. without sponsorship Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $17.7 hourly 40d ago
  • Tour Reservationist

    Wet 'n' Wild Hawaii 4.3company rating

    Customer Service Advisor Job In Kapolei, HI

    Wet'n'Wild Hawaii is Oahu's top 10 most visited family attraction on the island and recently voted Best of Honolulu Magazine's “Best Family Attraction”. We pride ourselves on having FUN! We are currently seeking a Tour Reservationist who can speak, read and understand the Japanese language fluently. The ideal candidate has expert communication skills and is able to maintain an upbeat attitude and work efficiently under high-stress environments. Responsibilities include but not limited to: Answer telephones and enter guest reservations using PonoRez (web-based central reservation system). Change and cancel reservations as guest requests. Process accurate records for coding and tracking reservations and advanced deposits. Maintain good relations with all guests and implement procedures for giving special attention to VIPs. Enter guest reservations into the computer system while assigning reservations to the appropriate rates. Qualifications are but not limited to the following: 1 - 2 years tour reservations experience. Familiar using PonoRez (web-based central reservation system). Valid Driver's License and own transportation is required. Must be self-driven, motivated and possess excellent relationship-building skills. Excellent verbal and written communication skills. Able to work on weekend, holidays and some evenings. Strong computer proficiency including MS Office Suite.
    $41k-46k yearly est. 60d+ ago
  • Reservations Agent (Full-time)

    Accorhotel

    Customer Service Advisor Job In Wailea, HI

    div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pDiscover the essence of Maui at Fairmont Kea Lani, Hawai‘i's only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea's Polo Beach, this award-winning oceanfront paradise defines quintessential Hawaiian luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. /pp From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!/ppstrong What is in it for you:/strong/pulli Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees/lili 401(k) retirement savings plan and matching program/lili One complimentary duty meal for all employees that work more than 6 hours per shift/lili Food amp; Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)/lili Wellness Offerings/lili Exclusive employee benefits program offering discounted rates in Accor worldwide and discounts with brand partners/lili Learning programs through our Academies/lili Opportunity to develop your talent and grow within your property and across the world/lili Ability to make a difference through our Corporate Social Responsibility activities/li/ul/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"pAll guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a strong Reservations Agent/strong, where the engaging and anticipative service you provide over the telephone will make our guests feel valued and reflect the exceptional hotel experience to come./pp Hourly Rate: $29.21/ppstrong What you will be doing:/strong/pulli Book and enter room reservation requests using the Property Management System (Opera)/lili Assist with Group Reservation and Wholesale Reservation areas where needed, including but not limited to accurately entering group rooming lists and wholesale manifest/lili Ensure calls and emails are managed in the most efficient manner possible, administrative duties are completed and productivity is maximized/lili Take ownership of guest's requests and inquiries, ensuring follow up according to the hotel's standards in a timely manner/lili Review daily arrivals and audit duplicate reservations, special requests (such as connecting, nearby, etc.). Communicate with Front Office/Guest Services team to ensure requests are followed through/lili Update reservations ensuring a flawless check-in and check-out process/lili Ensure revenue is maximized by up-selling guest rooms, recommending hotel facilities, and actively participating in monthly departmental sales promotions/lili Liaise with Sales and other departments to complete necessary tasks/lili Assist Reservations Manager to monitor the day-to-day operation/lili Be knowledgeable of the island, our resort and its offerings in order to be our guests' trusted guide/lili Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests./lili Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures/lili Follow hotel and departmental policies, procedures and service standards/li/ul/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pstrong Your experience and skills include:/strong/pulli1 year customer related experience required/lili Previous Property Manager System experience preferred/lili Must be able to speak, read, write and understand the English language/lili Requires good communication skills, both verbal and written/lili Must be service oriented and capable of communicating effectively with persons involved in all levels of authority, both internally and externally/lili Must possess basic computational ability/lili Must possess computer skills, including, but not limited to, Microsoft Office applications/lili Experience with Property Manager System (Opera) and Central Reservation System (Opera) is highly preferred/lili Must be able to multi-task and be detail-oriented in a fast paced, high volume environment/lili Strong interpersonal and problem solving abilities/lili Must possess a problem-solving mindset: be able to anticipate, prevent, and identify area of opportunities and resolve them as necessary/lili Must have ability to work independently and to prioritize or seek clarification in prioritizing work assignments/lili Must possess outstanding Sales and guest service skills/li/ulpstrong Education/strong/pulli High School diploma (or equivalent) and/or vocational training/li/ul/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pAll Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered./ppstrong Our commitment to Diversity amp; Inclusion:/strongbr/ We are an inclusive company and our ambition is to attract, recruit and promote diverse talent./ppstrong Join our ‘ohana today/strong: Visit our website to learn more about living and working for Fairmont Hawai'i. a href="*********************************************************************** Why work for Accor?/strong/pp So you can discover a world where life pulses with passion! /pp Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality./pp Hospitality is a work of heart! #fairmontcareers #alwayskealani /p/div/section/div
    $29.2 hourly 6d ago
  • HNL Airport- PT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Customer Service Advisor Job In Urban Honolulu, HI

    divdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdivdiv/div/divdivdiv style="line-height: 1;"At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. br/br/Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers./div/divdivstrongspan style="font-family: arial, sans-serif; font-size: 14px;"br/JOB TITLE:/span/strongspan style="font-family: arial, sans-serif; font-size: 14px;" Airport Customer Service Agent - customer service amp; rampbr/strong DEPARTMENT:/strong Customer Servicebr/strong REPORTS TO:/strong Station Managerbr/strong FLSA STATUS:/strong Non-Exempt/spanp style='box-sizing: inherit; margin: 0px 0px 10px; padding: 0px; font-family: "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.43; color: rgb(75, 75, 75); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;'span style="font-family: arial, sans-serif; font-size: 14px;"br//span/pp style='box-sizing: inherit; margin: 0px 0px 10px; padding: 0px; font-family: "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.43; color: rgb(75, 75, 75); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;'span style="font-family: arial, sans-serif; font-size: 14px;"ARE YOU LOOKING FOR A FUN PLACE TO WORK?. FAST PACED ENVIRONMENT? MEETING NEW PEOPLE EVERY DAY...PUT THOSE EXCELLENT CUSTOMER SERVICE SKILLS TO WORK. COME JOIN THE BIGGEST LITTLE AIRLINE IN THE INDUSTRY./span/pp style='box-sizing: inherit; margin: 0px 0px 10px; padding: 0px; font-family: "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.43; color: rgb(75, 75, 75); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;'span style="font-family: arial, sans-serif; font-size: 14px;"br/The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.br/br//span/pp style='box-sizing: inherit; margin: 0px 0px 10px; padding: 0px; font-family: "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.43; color: rgb(75, 75, 75); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;'span style="font-family: arial, sans-serif; font-size: 14px;"strong KEY RESPONSIBILITIES/strong/span/pul style="margin: 0px; padding: 0px;"li style="font-family: arial, sans-serif; font-size: 14px;"Ensuring FAA, Airline and airport regulations are followed/lili style="font-family: arial, sans-serif; font-size: 14px;"Enforcing safety/security measures and protecting sensitive zones/lili style="font-family: arial, sans-serif; font-size: 14px;"Creating and modifying reservations/lili style="font-family: arial, sans-serif; font-size: 14px;"Checking in passengers; safely loading and unloading passengers/lili style="font-family: arial, sans-serif; font-size: 14px;"Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight/lili style="font-family: arial, sans-serif; font-size: 14px;"Reviewing baggage tags for accuracy/lili style="font-family: arial, sans-serif; font-size: 14px;"Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements/lili style="font-family: arial, sans-serif; font-size: 14px;"Making announcements over a public address system/lili style="font-family: arial, sans-serif; font-size: 14px;"Processing credit card payments/lili style="font-family: arial, sans-serif; font-size: 14px;"Directing aircraft parking and dispatch on the ramp/lili style="font-family: arial, sans-serif; font-size: 14px;"After training, towing aircraft to proper parking positions on the ramp/lili style="font-family: arial, sans-serif; font-size: 14px;"Maintaining work area and mechanical equipment in proper order/li/ulp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"br//span/pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"strong JOBS THIS POSITION DIRECTLY SUPERVISES:/strongbr/This position does not directly supervise others/span/pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"br//span/pdiv style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"p style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"strong REQUIREMENTS/strong/span/pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"strong Knowledge, Skills amp; Abilities:/strong/span/pul style="margin: 0px; padding: 0px;"li style="font-family: arial, sans-serif; font-size: 14px;"Excellent written and verbal communication skills/lili style="font-family: arial, sans-serif; font-size: 14px;"Able to read, write and speak English effectively/lili style="font-family: arial, sans-serif; font-size: 14px;"Able to maintain eye contact when speaking with customers/lili style="font-family: arial, sans-serif; font-size: 14px;"Professional in appearance and manner/lili style="font-family: arial, sans-serif; font-size: 14px;"Ability to learn, understand and communicate the terms of the company's Contract of Carriage/lili style="font-family: arial, sans-serif; font-size: 14px;"Courteous in all interactions/lili style="font-family: arial, sans-serif; font-size: 14px;"Able to interact effectively with passengers, co-workers and management/lili style="font-family: arial, sans-serif; font-size: 14px;"Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations/lili style="font-family: arial, sans-serif; font-size: 14px;"Ability to diffuse stressful situations/lili style="font-family: arial, sans-serif; font-size: 14px;"Detail-oriented and self-motivated/li/ulp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"strong Qualifications/strongbr/br/strong Education:/strong/span/pul style="margin: 0px; padding: 0px;"li style="font-family: arial, sans-serif; font-size: 14px;"High school diploma or equivalent/li/ulp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"br//span/pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"strong Miscellaneous Requirements:/strong/span/pul style="margin: 0px; padding: 0px;"li style="font-family: arial, sans-serif; font-size: 14px;"Valid driver's license and reliable transportation/lili style="font-family: arial, sans-serif; font-size: 14px;"Computer skills - ability to learn reservation and phone systems, proficient with a PC/lili style="font-family: arial, sans-serif; font-size: 14px;"Basic math abilities/lili style="font-family: arial, sans-serif; font-size: 14px;"Ability to work within a 24/7 operation including holidays/lili style="font-family: arial, sans-serif; font-size: 14px;"Ability to pass 10-year background check and pre-employment drug screen/lili style="font-family: arial, sans-serif; font-size: 14px;"At least 18 years of age/lili style="font-family: arial, sans-serif; font-size: 14px;"Authorized to work in the U.S. per the Immigration Act of 1986/li/ulp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"br/strong Work Experience:/strong/span/pul style="margin: 0px; padding: 0px;"li style="font-family: arial, sans-serif; font-size: 14px;"Prefer at least 1 year of prior customer service experience/li/ulp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"strong Mental Requirements:/strong/span/pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"Level 2/span/pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"br/Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.br/Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.br/Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention./span/pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"strong Physical requirements:/strong/span/pul style="margin: 0px; padding: 0px;"li style="font-family: arial, sans-serif; font-size: 14px;"Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet/lili style="font-family: arial, sans-serif; font-size: 14px;"Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time/lili style="font-family: arial, sans-serif; font-size: 14px;"Must be able to stand for extended periods of time/lili style="font-family: arial, sans-serif; font-size: 14px;"Must be able to work in all weather conditions and in confined spaces/lili style="font-family: arial, sans-serif; font-size: 14px;"Must have sufficient vision and ability to safely perform the essential functions of the position./lili style="font-family: arial, sans-serif; font-size: 14px;"Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.br/br/strong Activitybr/Approximate % of Time/strongbr/br/Sitting: 5br/Standing: 70br/Walking: 25br/100%br/br/strong Machines and Equipment Used:/strongbr/Machines, Equipment, Toolsbr/Approximate % of Time/li/ulp style="margin: 0px 0px 12px 40px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"Varied: 100%br/br/strong Degree of Hand Eye Coordination Required:/strongbr/Computer: Variesbr/Phone: Variesbr/Photocopier, fax machine: Varies/span/pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"br/Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%/span/p/divdivdivdivdivdivdiv style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-style: initial; text-decoration-color: initial;"p style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"br//pp id="is Pasted"strong Benefits: /strong/pp Competitive Salary: Attractive compensation package based on experience. /pp Retirement Plans: Employees can enroll in our company's 401k plan. /pp Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year. /pp Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including: /pulli Flight tickets at significant discount, employee and family members can fly our planes (standby space available) /lilispan class="TextRun SCXW171942932 BCX0" data-contrast="auto" lang="EN-US"span class="NormalTextRun SCXW171942932 BCX0"Discounts on hotels and resorts/span/span/lilispan class="TextRun SCXW171942932 BCX0" data-contrast="auto" lang="EN-US"span class="NormalTextRun SCXW171942932 BCX0"Car rentals at reduced rates/span/span/lilispan class="TextRun SCXW171942932 BCX0" data-contrast="auto" lang="EN-US"span class="NormalTextRun SCXW171942932 BCX0"Discounted cruises/span/span/li/ulp /pp /pp style="margin: 0px 0px 12px; padding: 0px; width: 576.321px; display: block;"span style="font-family: arial, sans-serif; font-size: 14px;"br//span/p/divpspan style="font-family: arial, sans-serif; font-size: 14px;"em style="font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; color: rgb(65, 65, 65); font-size: 14px; font-family: sans-serif; text-align: left; background-color: white; outline: none; box-sizing: border-box;"Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status,span style="border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; line-height: inherit; font-optical-sizing: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: inherit;" /spanem style="background-color: white; outline: none; box-sizing: border-box;"race, color, religion, sex, sexual orientation, gender identity, or national origin/em - and will not be discriminated against on the basis of gender, race, or disability./em /span/p/div/div/div/div/divpbr//p/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div/div /div
    $32k-36k yearly est. 60d+ ago
  • Human Services Professional IV (Autism Spectrum Disorder) - Kauai District

    Teach In Hawaii 4.0company rating

    Customer Service Advisor Job In Lihue, HI

    This posting is being used to fill Human Services Professional positions that provide services to students at various schools within the Kauai District as needed and assigned by the Kauai District Office. Salary Range: All new external applicants will be placed on the initial step of the salary range. However, placement above the initial step of the salary range will be based on special characteristics and critical needs of the position, an applicant's exceptional qualifications, the availability of funds, and other relevant factors. Such appointments require prior approval. Hawaii State Department of Education employees will be placed on the salary range in accordance with Department regulations. Human Services Professional IV, SR-22: $5,258.00 - $6,399.00 per month Examples of Duties * Human Services Professionals (HSPs) seek to improve the overall quality of life of people within the context of their environment through the remediation and prevention of their problems, and by improving accessibility, accountability and coordination of service delivery among a variety of professionals and/or agencies tasked with providing appropriate services to clients. * HSPs come from a variety of interdisciplinary bases, establish working relationships of mutual respect and trust with the clientele served, and utilize a variety of helping interventions to enable these clients to function as effectively as possible. * This position is responsible for providing an integrated system of program support services to school teams and families of students with autism spectrum disorders (ASD). * Responsibilities include servicing students' IEPs which consist of parent education and training, leading and directing paraprofessionals, case coordination for students with larger multidisciplinary team, providing training in areas specific to autism such as applied behavior analysis, consultation and collaboration with student's families and school teams. * Level IV reflects positions which are distinguished by the complexity of assigned cases and level of authority assumed by the worker. Minimum Qualifications Basic Education Requirement: Graduation from an accredited four (4) year college or university with a bachelor's degree which included a minimum of twelve (12) semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences. The education background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically. Experience Requirements: Except for the substitutions provided for in this specification, applicants must have had progressively responsible experience of the kind and quality described in the statements below and in the amounts shown below, or any equivalent combination of training and experience. Class TitleSpecialized Exp. (years) Supervisory Exp. (years) Admin Exp. (years) Total Exp. (years) HSP IV2 1/20 2 1/2*Supervisory Aptitude: Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader; or by successful completion of training courses in supervision accompanied by the application of supervisory skills in work assignments; or by the favorable appraisals by a supervisor indicating the possession of supervisory potential. Administrative Aptitude: Administrative aptitude will be considered to have been met when there is strong affirmative evidence of the necessary administrative aptitudes and abilities. Such evidence may be in the form of success in regular or special assignments or projects which involved administrative problems (e.g., in planning, organizing, promoting, and directing a program, including policy and budgetary considerations; providing staff advice and assistance in such matters); interest in administration demonstrated by the performance of work assignments in a manner which clearly indicates awareness of administrative problems and the ability to solve them; completion of educational or training courses in the area of administration accompanied by the application of the principles, which were learned, to work assignments; management's observation and evaluation of the applicant's leadership and administrative capabilities; success in trial assignments to managerial and/or administrative tasks. Specialized Experience: Progressively responsible professional work experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments. Depending on the employment setting and the kinds of clients served, job duties and responsibilities may vary, although typically the work will include the identification and evaluation of the client's problems and needs; the development of a service or treatment plan, sometimes in tandem with other professionals working in an interdisciplinary team; the initiation and implementation of the service plan, either directly or through the authorization of provider/vendor services; monitoring of services being provided; and evaluation/assessment of the client's progress, with amendments to the service/treatment plan made as appropriate. Autism Spectrum Disorders Experience Requirement: One (1) year of professional work experience which involved the provision of services to students with Autism Spectrum Disorders (ASD). Such experience must have included the development of intervention plans based on the student's functions of behavior; participating in the development and implementation of treatment plans as part of a multidisciplinary team; and providing consultation/training to educational professionals and families of students with ASD on methods, techniques and strategies to facilitate appropriate behavior and successful learning in the classroom. This experience may have been gained either concurrently or separately from the Specialized Experience. Driver's License Requirement: This position requires applicants to possess a current, valid Driver's License. Non-Qualifying Experience: Experience which did not provide the necessary professional human services concepts and theories and the background and knowledge of the principles, methods, and techniques of professional human services work will not be considered as qualifying experience. Examples of non-qualifying experience include, but are not limited to: * Experience providing supportive services to professional Human Services Specialists, Social Workers, Vocational Rehabilitation Specialists, Public Housing Managers, or other professional workers in such programs as public welfare, family court, etc., where predominant tasks included, e.g., transporting persons or making phone calls to confirm/monitor appointments; and * Experience determining the eligibility of applicants/recipients for benefits under a public welfare program such as medical assistance, food stamps, and other benefits. Substitutions Allowed: * Possession of a Master's degree in counseling, psychology, social welfare, sociology or other behavioral science, which included successful completion of a minimum of three (3) courses dealing with the human condition such as understanding human behavior, motivations, and emotions; socialization processes; personality development; understanding of various cultures; behavior disorders; etc., will be deemed to meet all requirements for the class Human Services Professional III. A practicum or internship which allowed the practice, under appropriate supervision, of studied theory, is preferred. * Possession of a Bachelor's degree in Social Work from an accredited college or university will be deemed to meet all requirements for the class Human Services Professional II. Coursework which integrates the knowledge and skills gained in the classroom with field work, and which allows the applicant, under appropriate supervision, to work with and gain an understanding of people in need of human services, is preferred. * Possession of a Master's degree in Social Work from an accredited college or university will be deemed to meet all requirements for the class Human Services Professional III, provided that coursework focused on preparation for direct services work; i.e., helping people in need, rather than, e.g., being concerned primarily with administration or academic research. Practicum experience which focused on helping people in need is also preferred. Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered. Supplemental Information Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable. Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years. Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below: * A copy of the applicant's TA History Report or equivalent system-generated report; * A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or, * Copies of the applicant's signed SF-10 Forms. Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education. Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force. Equal Opportunity The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes. Payday New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month. Civil service and SSP employees enjoy a range of competitive benefits: * Holidays: Twelve month employees may be eligible for 13 paid holidays each year; 14 holidays during an election year. Ten month employees may be eligible for paid holidays provided that all conditions under the respective collective bargaining agreement are met. * Vacation/Personal Leave: Twelve month employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days of vacation per year. Ten month employees may earn personal leave provided that all conditions under the respective collective bargaining agreement are met. * Sick Leave: Twelve month employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days of sick leave per year; accumulated (unused) credits may be used toward computing retirement benefits. Ten month employees may earn sick leave provided that all conditions under the respective collective bargaining agreement are met. * Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan. * Group Life Insurance: The State provides a free life insurance policy for employees and retirees. * Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld. * Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis. * Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits. * Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products. * Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available. * Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program. * Social Security: As an employer, the State also contributes to an employee's social security account. * Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation. * Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining. The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements. 01 EDUCATION REQUIREMENT: Do you possess a Bachelor's Degree from an accredited college or university, which included a minimum of twelve (12) semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences? Note: Your educational background should also be included in the Education section of your application. To receive credit, you must attach a copy of an official transcript(s). On-line/Internet copies of your transcripts are NOT acceptable.) * Yes * No 02 SUBSTITUTION FOR EDUCATION REQUIREMENT: Please select the option that best describes your educational background. Note: Your educational background should also be included in the Education section of your application. To receive credit, you must attach a copy of an official transcript(s). On-line/Internet copies of your transcripts are NOT acceptable. * I possess a Master's degree in counseling, psychology, social welfare, sociology or behavioral science, which included successful completion of a minimum of three (3) courses dealing with the human condition such as understanding human behavior, motivations, and emotions; socialization processes; personality development; understanding of various cultures; behavioral disorders; etc. * I possess a Bachelor's degree in Social Work from an accredited college or university. * I possess a Master's degree in Social Work from an accredited college or university. * I do not possess any of the degrees listed above. 03 SPECIALIZED EXPERIENCE REQUIREMENT: How many years of progressively responsible professional experience as described in the Minimum Qualification Requirements do you possess? * No Experience. * Less than 6 months of experience. * 6 months to less than 1 year of experience. * 1 year to less than 1 1/2 years of experience. * 1 1/2 years to less than 2 years of experience. * 2 years to less than 2 1/2 years of experience. * 2 1/2 years or more years of experience. 04 SPECIALIZED EXPERIENCE REQUIREMENT (cont.): If you have 'No Experience' write 'None' or 'N/A' below. If you stated you possess the Specialized Experience, please describe your professional social work experience with each employer/position for each of the areas below. Treat each change in employer/position separately. The employers listed in this section should also be listed in the employment section of your application. For example: a) Name of employer: Aloha Welfare Services b) Job title: Intake Social Worker c) 03/09 - 05/12 d) 40 hrs per week e-p) provide responses to questions a) Name of employer: Aloha Welfare Services b). Job title: Social Worker Supervisor c) 06/12 - present d) 40 hrs per week e-p) provide responses to questions Please provide the following information to address your relevant background: a) The name of your employer; b) Your job title; c) Your dates of employment (mm/yy to mm/yy); d) Average number of hours worked per week; e) A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served; f) The name of your immediate supervisor; g) How many staff did they supervise and their job title(s). h) Describe the population you primarily worked with (e.g., adults, juveniles, children, etc.). i) Did
    $5.3k-6.4k monthly 60d+ ago
  • Reservation Agent

    Air Methods 4.7company rating

    Customer Service Advisor Job In Kahului, HI

    As part of the Reservations team, the Reservations Agent is the first connection guests have when reaching out to Blue Hawaiian Helicopters. This position will interact over the phone and email with guests from around the world taking reservations, resolving any booking issues, assisting with the flight schedule and group bookings for state-wide operations on all islands. The Reservations Agent will handle general inquiries, direct external calls to designated departments or individuals to support operations. The classification of this position is broad and assigned specific functional areas; duties and assignments may overlap depending on the operational needs of the department. Essential Functions and Responsibilities include the following: Answer incoming and make outbound phone calls quickly and efficiently. Screen and forward calls in a professional and courteous manner to internal departments or individuals as needed. Demonstrate a friendly and positive tone of voice. Speak with others using clear and professional language; answer telephones using appropriate etiquette Develop a comprehensive understanding of tour offerings, booking policies, rates structures and upgrade options Create and maintain reservations that are accurate and contain correct names, weights, payment and contact information Monitor multiple email inboxes, responding to inquires in a timely manner while continuing to answer calls in a queue Assist in maintaining efficient flight schedule, reviewing and action unconfirmed tours, consolidate tours and promote tour upgrades that achieves a profitable margin Must have a can-do attitude and be able to solve problems efficiently and effectively Review the next day's reservations, resolve booking errors, and communicate changes to Reservations Management Attend scheduled team meetings and 1:1 development meetings Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 2% Subject to applicable laws and Blue Hawaiian Helicopters policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiian Helicopters employment practices and policies. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiian Helicopters will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience High school diploma or general education degree (GED) and one to three years' related experience and/or training; or equivalent combination of education and experience. 1-2 years of experience in working in a customer service environment. 1-2 years of Sales experience. Skills Comfortable working on computers and answering multiple phone lines. Excellent verbal and written communication skills. Ability to persuade and encourage favorable business outcomes. Must be able to work a flexible schedule including weekends and holidays. Must be able to successful meet deadlines on a daily basis. Ability to multitask and work as part of a team. Computer Skills Advanced with Microsoft Office Suite, including Word, Excel, and Outlook. Knowledge of the Alpro or FareHarbor Software is preferred. Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $33.4k-48.4k yearly 36d ago
  • Call Center Customer Service Professional- Inbound (Hawaii)

    EMS Management Consultants 3.6company rating

    Customer Service Advisor Job In Urban Honolulu, HI

    div class="job-preview-details" div class="vertical-padding" div Full-time/div /div div class="job-listing-header"Description/div divpstrong Who is EMS|MC/strong/pp EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between. /pp For over 25 years, our high-quality service, results and customer-centric approach have set the standard in professional EMS billing. We have an emphasis on patient satisfaction and our client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system./pp With this level of specialization, we have built a team of dedicated, industry-leading experts with unprecedented experience to maximize our clients EMS revenue. /pp /ppstrong Why EMS|MC:/strong /pulli Career development plans and employee resource groups /lili Weekly wellness seminars /lili Comprehensive benefit package including medical, dental, vision and life insurance /lili All equipment provided /li/ulpemstrong You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in./strong/em /ppbr//ppstrong Job Type/strong: Full-time/ppstrong Location/strong: Hybrid- Honolulu, HI/ppbr//ppstrong Title/strong: Customer Service Professional- Inbound/ppbr//ppstrong About the role:/strong/pp Answer amp; conduct phone calls and other customer service tasks in a timely, professional, and courteous manner and according to applicable compliance procedures/ppbr//ppstrong As a Customer Service Professional-Inbound with EMS|MC, you will:/strong/pulli Answer phone calls quickly and in a pleasant, professional manner/lili Identify each caller's needs and determine the next appropriate action, which may include clarifying charges/payments, collecting, adding, updating, and filing insurance, resolving complaints, and/or notifying /lili Utilize all resources provided: Job aids, SOP's. Question Queue, Client Specs/lili Notify supervisors/management of complaints that cannot be resolved on the first call/lili Address each caller's needs while being sensitive to the appropriate amount of time needed to complete and close the call in a courteous and professional manner/lili Accurately document each call and the outcome in Rescue Net Billing in an efficient, clear, and concise manner. Documentation must be understandable if read later and/or by another employee/lili Identify appropriate situations for transferring/escalating a call to a senior advisor, supervisor or member of management/lili Detect caller patterns and provide appropriate feedback to supervisor to reduce or prevent possible future call/lili Conduct all job tasks, duties, phone calls, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations/lili Consistently support and demonstrate the company mission and values/lili File insurance from information provided by patient on the EMSMC website in an accurate and timely manner/lili Mentoring of new hires/lili Perform other necessary tasks as assigned by supervisor/lili Assist with special projects as assigned /li/ulpstrong Quality amp; Productivity Requirements/strong/pulli Maintain required turnaround time as dictated by process or client/lili Maintain Customer Service call audit and HIPAA scores of 98%/li/ulpbr//p/div div class="job-listing-header"Requirements/div div data-bind="html: Job.Requirements"pstrong You will be successful in this role if you:/strong/pulli High School Diploma/lili Understanding of Medicare, Medicaid, commercial, and patient reimbursement/billing, and HIPAA/lili Strong, effective, and professional written and verbal communication skills. Must be able to apply these skills with individuals from diverse backgrounds both internal amp; external to the company./lili Ability to collaborate effectively with multi-departmental and diverse teams to achieve results. This includes the application of an appropriate balance of assertiveness and professionalism to drive processes to completion./lili Strong, accurate typing and data entry skills/lili Ability to learn, understand, and work within specific client requirements/lili Highly organized with ability to be proactive, manage time, and prioritize work with little supervision/lili Ability to function well within a cross-functional team setting and independently/lili Willing and able to adapt to changes in work environment, procedures, priorities, schedule, and job duties/lili Detail-oriented/li/ulpstrong Key skills we hope you have:/strong/pulli Previous medical billing and/or accounts receivable experience/lili HIPAA certification/lili Strong MS Office skills with the ability to manipulate data and create formulas in Excel/li/ulpstrong Working Environment/Physical Requirements/strong/pulli General office environment/lili Frequent telephone use/lili Frequent typing/lili Sitting for long periods of time, some standing/lili Use of basic office equipment such as computer, fax, printer, copier/li/ulp emstrong*Please note, our hiring process typically lasts 2-4 weeks with three to four interviews total.*/strong/em /p/div /div
    $38k-47k yearly est. 60d+ ago
  • Call Center Customer Service Professional- Inbound (Hawaii)

    Emsmc

    Customer Service Advisor Job In Urban Honolulu, HI

    Who is EMS|MC EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between. For over 25 years, our high-quality service, results and customer-centric approach have set the standard in professional EMS billing. We have an emphasis on patient satisfaction and our client customization enables us to fulfill our mission of providing value-added, innovative financial services that enhance the delivery of a cost-effective EMS system. With this level of specialization, we have built a team of dedicated, industry-leading experts with unprecedented experience to maximize our clients EMS revenue. Job Type: Full-time Location: Onsite About the role: Answer & conduct phone calls and other customer service tasks in a timely, professional, and courteous manner and according to applicable compliance procedures As a Customer Service Professional - Inbound (HI) with EMS|MC, you will: * Answer phone calls quickly and in a pleasant, professional manner * Identify each caller's needs and determine the next appropriate action, which may include clarifying charges/payments, collecting, adding, updating, and filing insurance, resolving complaints, and/or notifying * Utilize all resources provided: Job aids, SOP's. Question Queue, Client Specs * Notify supervisors/management of complaints that cannot be resolved on the first call * Address each caller's needs while being sensitive to the appropriate amount of time needed to complete and close the call in a courteous and professional manner * Accurately document each call and the outcome in Rescue Net Billing in an efficient, clear, and concise manner. Documentation must be understandable if read later and/or by another employee * Identify appropriate situations for transferring/escalating a call to a senior advisor, supervisor or member of management * Detect caller patterns and provide appropriate feedback to supervisor to reduce or prevent possible future call * Conduct all job tasks, duties, phone calls, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations * Consistently support and demonstrate the company mission and values * File insurance from information provided by patient on the EMSMC website in an accurate and timely manner * Mentoring of new hires * Perform other necessary tasks as assigned by supervisor * Assist with special projects as assigned * Maintain required turnaround time as dictated by process or client * Maintain Customer Service call audit and HIPAA scores of 98% Requirements You will be successful in this role if you: * High School Diploma * Understanding of Medicare, Medicaid, commercial, and patient reimbursement/billing, and HIPAA * Strong, effective, and professional written and verbal communication skills. Must be able to apply these skills with individuals from diverse backgrounds both internal & external to the company. * Ability to collaborate effectively with multi-departmental and diverse teams to achieve results. This includes the application of an appropriate balance of assertiveness and professionalism to drive processes to completion. * Strong, accurate typing and data entry skills * Ability to learn, understand, and work within specific client requirements * Highly organized with ability to be proactive, manage time, and prioritize work with little supervision * Ability to function well within a cross-functional team setting and independently * Willing and able to adapt to changes in work environment, procedures, priorities, schedule, and job duties * Detail-oriented Key skills we hope you have: * Previous medical billing and/or accounts receivable experience * HIPAA certification * Strong MS Office skills with the ability to manipulate data and create formulas in Excel * General office environment * Frequent telephone use * Frequent typing * Sitting for long periods of time, some standing * Use of basic office equipment such as computer, fax, printer, copier Why EMS|MC: * Flexible Scheduling * Career development plans * Weekly wellness seminars * Comprehensive benefit package * Remote opportunities * All equipment provided * Please note, our hiring process typically lasts 2-4 weeks with three to four interviews total.*
    $42k-55k yearly est. 60d+ ago
  • Customer Success Representative

    Zmana

    Customer Service Advisor Job In Urban Honolulu, HI

    Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on this journey as we bring new technologies and excellent customer service to the islands. Benefits Competitive Pay DOE Product specific training Medical, Dental, Vision 401K You: Are passionate about customer satisfaction and will do whatever it takes to keep the customer happy. Are a person of integrity and strong character that can help us build our vision Are a world class Salesperson with an extensive background in Security and alarm systems Have Leads in the pipeline and can bring a strategy for generating new leads Understand account generation and the Security as A Service modeling structure. Z MANA Sales representatives will have working knowledge in the C15 (A) (B) /Low Voltage world (Alarm systems, Access Controls, Security Surveillance, Telecommunications, etc...) and be able to sell products, goods, and services to customers. The potential applicant should have some key contacts that they can also bring to the organization. Responsibilities and Duties The Customer Success representatives will work with customers to find what they want, create solutions and ensure a smooth sales process. The Customer Success representative will work to find new sales leads, through our known leads, client referrals, etc. Sometimes, sales representatives will focus on inside sales, which typically involves "cold calling" for new clients while in an office setting, or outside sales, which involves visiting clients in the field with new or existing clients. Often, these sales representatives will have a combination inside/outside sales job. Qualifications and Skills Need to be able to sell and close deals. Customer Service Skills: The customer is always right. You will need to be able to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them. Having a working knowledge of the C15/Low Voltage world. Excellent computer skills and Phone application familiarity Working knowledge of Smart home and security alarm systems, 2GIG, Alarm.com a plus Taking the necessary training courses to familiarize yourself with the product line of the company. Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have. Flexibility: You might have to work long hours, nights or weekends. Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job. Required experience: Sales: 2 years (preferably in the Security Alarm Industry) Prior work experience interfacing with customers
    $51k-63k yearly est. 60d+ ago
  • Customer Experience Representative

    Central Pacific Bank 4.8company rating

    Customer Service Advisor Job In Urban Honolulu, HI

    Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $39k-44k yearly est. 60d+ ago
  • Card Services Specialist

    University of Hawaii Fcu 4.6company rating

    Customer Service Advisor Job In Urban Honolulu, HI

    DO YOU WANT TO MAKE A DIFFERENCE? Join a spirited, dynamic team with Hawai`i's leading credit union as we make a difference in our community - providing financial value, exceptional service, and state-of-the-art convenience to our members. Electronic Services Specialist Department: Electronic Services FLSA Classification: Non-Exempt Reports to: Electronic Services Manager Employee Benefits One great perk of working at UHFCU is we offer on-demand pay through our financial wellness provider. With the on-demand pay benefit, you can have the money you've already earned when you need it, so your time and money can work better for you. Get early access and get paid without waiting for your paycheck. In addition to competitive pay, we are proud to offer a comprehensive benefits package. Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage Medical and Dental Plan Premium Waiver Option 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC) Eligible to Earn Thirty-Five (35+) Paid Days Off a Year Vacation Cash-Out Program Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit) Company Pays for Employee Group Basic Life With AD&D Insurance Company Pays for Employee Long Term Disability Insurance Company Pays for Employee Long Term Care Insurance Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance Employee Assistance Program (EAP) Employee Loan Discount Company Subsidizes 50% for Adult Monthly Bus Pass Cash Reward Employee Referral Program Workiversary Cash Reward and Gifts Internal and External Professional Development Opportunities And Many More! Position Purpose: This position performs back-office support for electronic services provided by the credit union. The department's responsibilities include credit and debit cards, ACH, bill payment , remote deposit capture, account maintenance, audits, and a variety of other back-office functions. Essential Functions: Performs ACH processing, including exceptions and stop payments. Performs processing for the debit/credit card programs, including handling exceptions and processing disputes. Processes credit card payments. Inputs travel notifications for debit and credit cards. Monitors overdrawn accounts. Performs account maintenance on active and closed accounts. Responds to bill payment inquiries. Performs other duties as assigned. Performance Standards: Meet strategic objective for service level (NPS). Meets established deadlines. Accurately process requests and transactions. Work performed in a timely manner. Member complaints kept to a minimum. Disputes are resolved within established timeframes. Reconciling items are resolved within established timeframes. Follow-up performed in a timely manner. No compliance issues. No audit issues. Qualifications: Education/Certification: High School degree or GED is required. Required Knowledge: Basic understanding of MS Office Suite is desired. Basic knowledge of financial institution applications. Experience Required: Two years clerical/financial institution/operations & customer service experience. Skills/Abilities: Excellent verbal and written communication skills. Good analytical, creative, and problem-solving skills. Excellent computer skills. Physical Activities and Requirements of this Position: Repetitive Motion: Movements frequently and regularly required using wrists, hands, and/or fingers. Communication Skills: Must frequently convey detailed or important instructions of ideas accurately and quickly. Visual Abilities: Average visual acuity necessary to read, prepare and inspect documents or products. Hearing: Able to hear average or normal conversations and receive information. Physical Strength: Sedentary work (sitting most of the time). Able to lift and carry up to 25 lbs. Reasoning Ability: Able to apply common sense understanding to carry-out detailed instructions and to deal with problems involving variables. Mathematics Ability: Able to perform basic math skills including adding, subtracting, multiplying, and dividing using a calculator. Language Ability: Able to write and compose sentences using normal word order with present and past tenses, as well as a command of the English vocabulary. Working Conditions: Air-conditioned, smoke-free office setting. Attendance Requirements: Please note that scheduled attendance requirements may change due to business needs. Business Hours: Monday through Saturday. Business hours are subject to change. Must be able to work additional hours, weekends, and holidays as needed.
    $63k-81k yearly est. 40d ago
  • Rental Car Customer Service Agent

    Managed Labor Solutions

    Customer Service Advisor Job In Urban Honolulu, HI

    Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation. What you'll do: * Greet customers upon arrival * Expedite the car rental process so customers can get to their destination quickly and easily * Verify driver's license and reservations * Assign keys and rental agreements and be able to explain charges on the invoice * Process car exchanges in the Rental Car computer system * Resolve customer issues and concerns professionally Benefits: * Health insurance * Dental insurance * Flexible schedule What we require: * Valid driver's license * 18 years of age or older * Must be flexible with schedule to work night, weekends and holidays as needed * Previous customer service experience and sales skills * Ability to work in a fast paced environment with a variety of tasks * Willingness to work outdoor in weather conditions with moderate noise level * Detail oriented * Computer literate * Proficiency in English Extra points for this * 6 months of customer service experience * Previous experience in baggage handling or customer-facing role JOB CODE: HNL
    $31k-38k yearly est. 60d+ ago
  • Customer Service Call Agent

    Obran Cooperative

    Customer Service Advisor Job In Urban Honolulu, HI

    The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: * Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more * Help users reset passwords and related application activity * Answer questions about the program equipment and supplies * Review invoices and payment history with industry partners * Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable * Proactively call out to customers when needed for service-related matters * Participate in special projects and perform other duties as needed What Required Skills You'll Bring: * Good verbal communication * Cheerful and helpful attitude * Dependable and punctual engagement * Data entry skills What Desired Skills You'll Bring: * Pleasant telephone manner; excellent written and verbal communication skills * Strong PC skills, knowledge of MS Office Suite * Experience working with iPad tablet software and/or printer hardware * Strong problem solving skills * Ability to adapt to new information and procedures * Ability to handle challenging situations by exhibiting composure and empathy * Strong analytical and technical aptitude would be a definite asset
    $31k-38k yearly est. 60d+ ago
  • HNL Cargo Customer Service Agent

    Nfm J LP

    Customer Service Advisor Job In Urban Honolulu, HI

    divdivdivdivdiv class="fr-view" p id="is Pasted" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'strongspan style='font-size:15px;line-height:115%;font-family:"Times New Roman";color:black;'Who We Are/span/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;'U.S. Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation's busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to keep the travel experience running smoothly and safely for millions of passengers each year./span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;'With operations at major hubs across the country, U.S. Aviation Services combines a national footprint with a local team spirit-built on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day./span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'strongspan style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;'Why Work for U.S. Aviation Services?/span/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;'At U.S. Aviation Services, you'll find more than just a job-you'll find a career with purpose. We offer a welcoming, team-focused culture where your hard work is recognized, and opportunities for advancement are always within reach. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed./span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;' /span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'strongspan style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;'We're proud to support our employees with:/span/strong/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI Symbol",sans-serif;color:black;'✔/spanspan style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;' Flexible Schedules - Full-time and part-time shifts available to fit your lifestyle/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI Symbol",sans-serif;color:black;'✔/spanspan style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;' Weekly Pay - Get paid on time, every week/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI Symbol",sans-serif;color:black;'✔/spanspan style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;' Paid Training - No experience? No problem-we'll teach you everything you need to know/span/pp style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'span style='font-size:15px;line-height:115%;font-family:"Segoe UI Symbol",sans-serif;color:black;'✔/spanspan style='font-size:15px;line-height:115%;font-family:"Segoe UI";color:black;' Opportunities for Growth - Many of our supervisors and managers started on the front lines/span/pp style="box-sizing: border-box; margin: 0px 0px 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background: rgb(255, 255, 255);"br//pp style="box-sizing: border-box; margin: 0px 0px 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 27pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-size: 13.5pt; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Role and Responsibilities/span/pp style="box-sizing: border-box; margin: 0px 0px 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"As a Cargo Customer Service Agent your primary job duty is, but is not limited to the following:/span/pol style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"li style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"To ensure the safety and security of all cargo tendered for transportation and distribution/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Follow all government and operational regulations/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Keep records of all goods shipped, received, and stored/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group; Verify shipping documentation/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Prepare manifests showing numbers of cargo, cargo weights, mail, and transmitting data to destinations/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Advise clients on transportation and payment methods/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Track delivery progress of shipments/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Notify consignees or customers of cargo arrival and arrange for delivery/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Retrieve stored items and trace lost shipments as necessary/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Attach address labels, identification codes, and shipping instructions to containers/span/lili style="box-sizing: border-box; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods/span/li/olp style="box-sizing: border-box; margin: 0px 0px 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 27pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-size: 13.5pt; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Qualifications and Education Requirements/span/pul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"li style="box-sizing: border-box; line-height: 13.5pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"18 years old or have a valid government issued workers permit/span/lili style="box-sizing: border-box; line-height: 13.5pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"High school graduate or GED/span/lili style="box-sizing: border-box; line-height: 13.5pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"US Citizen (Screener qualified)/span/lili style="box-sizing: border-box; line-height: 13.5pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Ability to stand for long periods/span/lili style="box-sizing: border-box; line-height: 13.5pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Lift 25-75 lbs./span/lili style="box-sizing: border-box; line-height: 13.5pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Ability to pass a pre-employment drug screen, obtain a SIDA badge, USPS certification, and 10-year back ground check/span/li/ulp style="box-sizing: border-box; margin: 0px 0px 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 27pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-size: 13.5pt; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Preferred Skills/span/pul style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"li style="box-sizing: border-box; line-height: 13.5pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Customer service/span/li/ulp style="box-sizing: border-box; margin: 0px 0px 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; line-height: 27pt; background: rgb(255, 255, 255);"span style="box-sizing: border-box; font-size: 13.5pt; font-family: Helvetica, sans-serif; color: rgb(0, 0, 0);"Additional Notes/span/pp style="box-sizing: border-box; margin: 0px 0px 1rem; color: rgb(5, 37, 6); font-family: Arial, Arial; font-size: 13.3333px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background: rgb(255, 255, 255);"span style="box-sizing: border-box; color: rgb(0, 0, 0);"US Aviation is a drug-free environment and has a strict zero tolerance policy for violence and harassment. All employees are required to maintain proper grooming standards and conduct themselves in a professional manner when interacting with external and internal customers. Use of social media with regards to our operations and policies are strictly prohibited./span/pp id="is Pasted"United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together./pp Consistent with the Americans with Disabilities Act (ADA), all state amp; federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************./pp#UAHNL/p/div/div/div/div /div
    $31k-38k yearly est. 8d ago
  • Analyst, Inside Sales - Customer Sales Representative, Animal Health

    Cardinal Health 4.4company rating

    Customer Service Advisor Job In Urban Honolulu, HI

    **Schedule: Monday - Friday, 10:30-7:30 pm EST, but can be flexible as needed.** This position can function remotely from anywhere in the Mountain, Pacific, and Central time zones within the United States. **What** **Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and clinics. You will create new business partnerships while supporting and strengthening relationships with the current customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention. + Solicit competitive intelligence information from customers. + Develop and maintain strong customer relationships with an assigned group of customer accounts. + Contribute to overall development and continuous improvement of the Veterinary Inside Sales function. **Qualifications** + Bachelor's degree preferred, but not required + Prior experience working in a veterinary clinic or practice, LVT or Vet Technician experience preferred + 1-2 years previous sales experience preferred (inside sales/telesales and/or extensive knowledge of the veterinary or pharmaceutical industry) + Excellent communication skills + Basic keyboarding and computer skills + Self-motivated to achieve goals **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with Manager or senior peers on complex and unusual problems + Strong selling and negotiation skills + Strong interpersonal skills: ability to make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work in a fast-paced environment and manage multiple tasks + Ability to work effectively in a team environment + Strong organizational skills; attention to detail + Proficient in Microsoft Word and Excel and Outlook **Anticipated pay range:** $52,990-$64,014 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 08/06/2025 *if interested in opportunity, please submit application as soon as possible The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $53k-64k yearly 8d ago
  • HNL Cargo Customer Service Agent

    Total Facility Care, LLC 4.5company rating

    Customer Service Advisor Job In Urban Honolulu, HI

    Who We Are U.S. Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation's busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to keep the travel experience running smoothly and safely for millions of passengers each year. With operations at major hubs across the country, U.S. Aviation Services combines a national footprint with a local team spirit-built on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day. Why Work for U.S. Aviation Services? At U.S. Aviation Services, you'll find more than just a job-you'll find a career with purpose. We offer a welcoming, team-focused culture where your hard work is recognized, and opportunities for advancement are always within reach. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed. We're proud to support our employees with: ✔ Flexible Schedules - Full-time and part-time shifts available to fit your lifestyle ✔ Weekly Pay - Get paid on time, every week ✔ Paid Training - No experience? No problem-we'll teach you everything you need to know ✔ Opportunities for Growth - Many of our supervisors and managers started on the front lines Role and Responsibilities As a Cargo Customer Service Agent your primary job duty is, but is not limited to the following: To ensure the safety and security of all cargo tendered for transportation and distribution Follow all government and operational regulations Keep records of all goods shipped, received, and stored Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group; Verify shipping documentation Prepare manifests showing numbers of cargo, cargo weights, mail, and transmitting data to destinations Advise clients on transportation and payment methods Track delivery progress of shipments Notify consignees or customers of cargo arrival and arrange for delivery Retrieve stored items and trace lost shipments as necessary Attach address labels, identification codes, and shipping instructions to containers Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods Qualifications and Education Requirements 18 years old or have a valid government issued workers permit High school graduate or GED US Citizen (Screener qualified) Ability to stand for long periods Lift 25-75 lbs. Ability to pass a pre-employment drug screen, obtain a SIDA badge, USPS certification, and 10-year back ground check Preferred Skills Customer service Additional Notes US Aviation is a drug-free environment and has a strict zero tolerance policy for violence and harassment. All employees are required to maintain proper grooming standards and conduct themselves in a professional manner when interacting with external and internal customers. Use of social media with regards to our operations and policies are strictly prohibited. United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************. #UAHNL
    $32k-36k yearly est. 9d ago

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