Customer Service Advisor Jobs in Green Bay, WI

General Description Reporting to the Plant Manager, this position is responsible for maintaining relationships with customers and ASE's with regard to production, initial quotations and shipment of products to customers. This position is the primary internal customer contact and support for field personnel and follows from quote to final shipment of product to customer. JOB RESPONSIBILITIES AND TASKS Analyze financial data by collecting, monitoring, and creating financial models for decision support Prepares all quotes, vets PO, ASE's data sheet and creates Factory Order for production as required by the customer. Makes sure all information and updates pertaining to the production of the customer's product is communicated to the ASE and customer. Coordinates the trucking for any customer's product at the plant. Assists customers and ASE's in selection of roll material, or compound for the cover application. Enters and tracks job information in Pointman and on sales register which shows active orders and billable orders for accounting to generate the Invoice for the month. Creates roll material card indicating customer information and roll dimensions, compound selection, etc. Responsible for communicating customer needs to Sales Field, Planning, Warehouses, and other Departments as needed. Handles and process Customer complaints, returns and allowances. Provides updates to customers on the status of their rolls in production. Handles the more technical or complex service questions from customers and applies judgment in resolving service or technical problems falling within established limits of authority and knowledge. Track shipments and proof of delivery as required. Maintain Estimated Sales Dates and Requested Dates on each order to assist in Inventory Management for assigned territories Prepare Customs Documentation as required for shipment of pieces to Canadian Customers May provide work direction to others Performs other duties and projects as required by management. QUALIFICATION REQUIREMENTS Education: High School Diploma, Associates Degree beneficial but not required Experience: 3-5 years of relevant customer service experience in a Manufactuing environment preferred. Languages: English Technology proficiency is essential, advanced Microsoft skills are preferred. Word processing and spreadsheet software, as well as some accounting knowledge required. Possess sound judgment, customer service skills, and organizational/scheduling skills. Ability to prioritize effectively and multi-task.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : Partner and collaborate with recruitment and nursing leadership to identify and retain top nursing talent for ThedaCare Health System. Collaborate with HR and hiring leaders to implement workforce strategies which include internal and external benchmarking to further identify drivers around nursing recruitment and retention strategies. The job requires some accountability for assigning or coordinating work checking the quality of work and provide guidance, instruction, training and direction to others. Although the job does not require formal or official supervisory responsibility, the incumbent serves as group leader or acts in an informal leadership role. In addition, the employee may be expected to provide information or suggestions on human resources matters by conducting and analyzing employee surveys and/or stay interviews. Serve as an employee ambassador for staff to ask questions and provide feedback. Ensure the onboarding process is welcoming, thorough and incorporates the Thedacare culture. Function as a leader, mentor, educator, consultant, and coach to the nursing workforce. Initiate relationships with newly hired nurses beginning in orientation and continuing through their employment. Assist in retention and recruitment activities. Engage resources and expertise from various community sources to ensure the development of school-to work readiness Job Description: Key Accountabilities Monitor and analyze data related to nurse turnover and retention. Gather qualitative and quantitative retention data by conducting and analyzing employee surveys and/or stay interviews. Serve as an employee ambassador for staff to ask questions and provide feedback. Ensure the onboarding process is welcoming, thorough and incorporates the Thedacare culture. Function as a leader, mentor, educator, consultant, and coach to the nursing workforce. Coordinate, plan, implement, and evaluate the Thedacare and Mentoring Program. Facilitate EBP and research projects to foster resiliency and professional growth of the new nursing workforce. Initiate relationships with newly hired nurses beginning in orientation and continuing through their employment. Assist in retention and recruitment activities. Engage resources and expertise from various community sources to ensure the development of school-to work readiness Additional Core Requirements Demonstrated/proven ability to work with persons from diverse backgrounds. Excellent verbal and written communication skills. Computer skills developed to analyze data of specific content matter. Effective interpersonal skills. Effectively uses complex mental processes. Qualifications Education : BSN required (MSN preferred) Experience : Minimum 5 years-experience required - Acute Hospital experience preferred Certifications : Current Wisconsin RN Licensure Licensure : American Heart Association Healthcare Provider Basic Life Support (BLS) Physical Demands Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance Category 2: Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties Work Environment Normally works in climate controlled office environment Frequent sitting with movement throughout office space Occasional high noise level in work environment. Possible exposure to communicable diseases, hazardous materials, and pharmacological agents. Use of computers throughout work day Frequent use of keyboard with repetitive motion of hands, wrist and fingers This is a full-time, on-site role. Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: Corporate 1818 N. Meade Street - Appleton,Wisconsin Overtime Exempt: Yes

Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $14.91 / HR Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. We can recommend jobs specifically for you! Click here to get started.

span id="plc Left_lblJobLongDesc"pWe are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Green Bay area./p pJob Requirements:/p ul li pConduct prompt and professional communication with leads and clients/p /li /ul ul li pPerform in-home, design studio, and virtual consultations/p /li /ul ul li pDeliver estimate at time of consultation using Quickbooks/p /li /ul ul li pAble to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation/p /li li pIdentify and create working relationships with a finish carpenter and painter/p /li li pCoordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work/p /li li pCoordinate with painter for painting of only the cabinet boxes /p /li /ul ul li pFollow proven marketing, sales, and installation processes/p /li /ul ul li pMust have a valid driver's license/p /li /ul ul li pMust be able to communicate effectively in English/p /li /ul pAs a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities./p pFull-time/p p$150.00 per hour/p pMonday to Friday/p pDriver's License (Required)/p /span

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Appleton - Eisenhower Dr U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Appleton - Eisenhower Dr Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No

Are you looking for a meaningful career in a local business that has national brand support people recognize and trust? As an Insurance Professional, you will help grow a local Allstate agency by engaging customers and building strong relationships in the community. You will apply insurance knowledge and customer service skills to increase the customer's understanding of the value of insurance and cultivate long-term relationships with trusted advice. Responsibilities Achieve goals through servicing and retaining existing customers Identify and qualify sales leads generated from reviewing customer policies. Help protect customers by offering products that will meet their needs Serve your local community by helping them prepare for life's uncertainties Educate customers on how to protect their families and assets Provide a positive customer experience that brings in referrals Job Qualifications Strong interest in a sales & service career - customer service experience preferred Must have Property and Casualty and/or Life and Health license. Confident, motivated individual who works well independently Able to multi-task, follow through, and follow-up Have excellent verbal and written communication skills Spanish speaking preferred Benefits may include: Comprehensive on-the-job training Get paid to learn! Base plus commission plan Uncapped commission Additional bonus promotions offered Continuous learning and development courses available Positive work environment Advancement opportunities Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above. Good Work. Good Life. Good Hands The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good. Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them. The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co. Compensation: $42,000.00 - $65,000.00 per year As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community. And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner. The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.

The following position description is established by the Company to outline the basic requirements, duties, and responsibilities of the Customer Support Representative whose work as project coordinators and interactions with the customers is integral and indispensable to the Company's business. The Company has the right to amend or modify this job description at any time in its sole discretion. Job Summary The position of Customer Support Representative performs duties directly related to the Company's general business operations, exercises independent judgment in the coordination of projects from beginning to end, including providing technical support on film structures and packaging design, clearly communicates specialized technical packaging information, and exercises independent judgment on projects and customer support to positively affect the growth of business. Essential Duties The following duties are an overview of the primary duties and responsibilities of the Customer Support Representative and should not be considered an all-inclusive list: 1. Coordinates all aspects of projects beginning to end, including providing technical support on film structures and packaging design. 2. Interacts with customers on matters of significance to the Company. 3. Relies upon specialized knowledge of film chemistry and Company's products and services to produce results for the customer and Company. 4. Ability to use independent judgment to assess and build positive customer relationships, and be proactive in asking key questions to determine and meet customer needs in a timely fashion. 5. Communicates key business transaction information with customers via telephone and email, including handling of all customer inquiries for the accounts assigned. 6. Interacts professionally with customers while building strong rapport and ensuring customers' needs are met. 7. Enters and tracks quotes, orders, samples, etc. using Flair approved software. Follow up on quotes on regular basis until order is received or opportunity deemed lost. 8. Follows up on quotes and orders using an understandable system that can be assumed by others in the office using a system similar to Flair's Standard Operating Procedures (SOP). Provide feedback to customers and uses good judgment in order to facilitate customer satisfaction with Flair's service. 9. Gathers and sends samples to customers. Uses good judgment in sample selection facilitating business growth through communication using produced product samples. 10. Enters analysis requests as required and follows through to completion and transmittal of information to customer or sales representative and maintain good records utilizing Flair approved software in the method defined by Flair. 11. Sends credit applications and all other appropriate forms to new customers and ensures that credit is approved before orders are entered. 12. Sends art requirements and Flair's FTP site information to new customers. 13. Acts as coordinator for the artwork process and serves as point of communication for customer on all aspects of art process. 14. Enters claims as required and follows through to close of claim. Maintains record of claim in approved company software. 15. Communicates with other departments as required to keep projects on track. 16. Comprehends and follows directions. 17. Uses good judgment to locate information for customers, use personal knowledge of film to advise customers on packaging needs. Clearly communicates that with customers in a positive manner that reflects the Flair philosophy of exceeding customer expectations for excellent customer support. 18. Learns and understands basic film structures and packaging, and continually strives to expand knowledge of the flexible packaging industry. Communicates and shares that knowledge with others. 19. Interacts professionally and clearly communicates with colleagues in other offices. 20. Maintains records of all inquiries, orders, etc. in Flair approved software with appropriate documents attached and maintain hard copies of inquiry records as appropriate. 21. Performs job in an organized manner so that other customer support representatives can easily assume duties during an absence. Follow Flair SOPs as defined by team leader/manager. 22. Assists as needed in the organization of samples and sample room. 23. Assists with mailing and assembling training materials as needed. 24. Attends training sessions and comprehends training materials and subject matter. Understand and act in accordance with the company's policies and standard operating procedures. 25. Uses tact, discretion, and initiative. 26. Demonstrates continuous effort to become more proficient in duties, improving operations, streamlining work processes and working cooperatively to provide quality customer support. 27. Develops and maintains positive, effective working relationships with others. 28. Works well in a progressive, team-oriented environment. 29. Has a positive attitude and is a self-starter. 30. Develops and maintains good working relationships with the sales managers and/or sales representatives you are assigned. 31. Performs such other duties as may be assigned by the Customer Support Manager from time to time. Safety Responsibilities All Flair employees are required to be an active safety participant at Flair by: 1. Attends required safety training sessions 2. Reports accidents and near misses in a timely fashion 3. Reports any safety concerns to a designated safety team leader 4. Takes reasonable care for their own health and safety 5. Watches out for the safety of co-workers 6. Follows Flair's work safety rules and procedures Food Safety Responsibilities 1. Employees shall report all problems with the food safety management system to the responsible person(s). Responsible personnel shall have defined responsibility and authority to initiate and record actions. 2. Employees shall understand the Food Safety Policy, GMP's, HACCP Principle and Food Safety Standard. Required Training, Experience, Licenses and Certifications In addition to performing satisfactorily all the duties and responsibilities of the position, an individual in this position must possess and maintain the following knowledge, skill, qualifications and/or abilities: 1. Bachelor's degree or equivalent. 2. Possess and maintain a valid driver's license and satisfactory driving record. 3. Understanding of basic film chemistry. 4. Must be able to speak, read, write and understand the English language at a level adequate to perform job functions. 5. Ability to apply safe practices and procedures for performing the essential functions of the job. 6. Ability to apply logical thinking to solve problems or accomplish tasks. 7. Ability to understand and follow oral and written directions promptly and accurately. 8. Ability to establish and maintain effective working relationships with a variety of individuals.

Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment. Job Description Apply Online At: ************ and Req ID 1262506 The Apparel Customer Assistance Associate is responsible for enhancing the experience of customers and driving sales by providing proactive sales assistance ands support to customers for Sears Apparel in Ready to Wear, Men's Fashions, Kid's Fashions, Baby Hardlines and Home Fashions in-store by maintaining merchandise standards, ensuring the sales floor is Ready All Day and maintaining visual displays. QualificationsEducation: No requirement * 1-2 years experience * Ability to partner with other Associates in the store in order to enhance the customer experience * Ability to listen to customers, understand their needs and provide them with superior service Apply Online At: ************ and Req ID 1262506 Additional Information All your information will be kept confidential according to EEO guidelines. Apply online to be considered: ************ and Req ID 1262506

Title: Customer Service CoordinatorReport To: Customer Service ManagerDepartment Hours: 7:00 am - 4:30 pm Mission Statement: To be a family that demonstrates extraordinary passion, hard work, and integrity with steadfast loyalty and support for those we serve: our employees, our communities, and our customers. The Customer Service Coordinator will work closely with established customers to resolve issues that arise on installed TTX Systems and fulfill orders for general system maintenance and upkeep. Utilizing resources in Engineering, the CSC will determine parts that need to be ordered or fabricated, set up spare parts list, manage warranty issues, and outstanding credit issues. General Responsibilities Field calls from established customers and assist in resolving equipment problems and fulfilling spare parts orders Prepare quotes and get pricing and delivery dates from vendors Follow-up on quotes to customers Enter customer orders in Encompix and generate pick tickets/shipping paperwork Gather necessary drawings from Engineering of parts that need to be manufactured Create and release shop orders and monitor fabrication of parts Create and maintain customer files Work with vendors to resolve warranty issues and outstanding credits Develop spare parts list for customers by working with Purchasing and Engineering Make determination on warranty's Pull completed orders and route information to Accounting for billing Gather cost information for service work and generate paperwork for accounting to prepare invoice Requirements Strong mechanical aptitude Experience working with blueprints in a manufacturing environment Full understanding of Microsoft Word, Excel and Outlook required Superior verbal and written communication skills Ability to maintain meticulous organization while multi-tasking is a must Previous sales experience is a plus Customer focused attitude is a must High school diploma required

Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function Water Treatment Technical Service Rep. is responsible for providing technical/troubleshooting assistance, general product information, warranty assistance, and limited parts order processing on product that requires extensive product knowledge. Their primary customers are wholesalers (Plumbing and Pump and Well), plumbers, well driller/pump installers, water treatment professionals, general contractors, service professionals, facility maintenance personnel, architects, engineers and other professionals responsible for ensuring equipment is specified and serviced properly. Water Treatment Technical Service Rep. also works to assist callers to repair existing equipment or replace equipment when needed. Responsibilities Often serves as the main contact to our company for water treatment questions and equipment information. Receives calls about treatment equipment and techniques. Providing water analysis interpretation and product recommendation (will train) Trouble shoot equipment problems in the field and direct proper repair procedures recommending parts. Assist with sizing water treatment based on facility size and water usage. Assisting with installation procedures. (will train) Referring homeowners and potential customers to dealers and distributors for water treatment sales and service. Quote specific commercial/industrial water treatment equipment utilizing engineered drawings and specs provided by customers. Perform audits and modifications when needed on bill of materials for equipment builds. Perform quality control functions and programming inspections on all commercial and industrial equipment before it leaves Water-Right. (will train) Work internally on product improvement and advancement of new and existing products. Will train) Qualifications 3+ years of related work experience or training Experience in installation, sizing, repair, troubleshooting. Water chemistry knowledge or background Pump and well knowledge Ability/aptitude for all skills listed in the primary function above Excellent communication skills; verbal and written Good financial and business acumen Good typing/keyboarding skills Computer literacy and navigation skills: Ability to navigate between applications (often within one call) including but not limited to ASI, Sales Force, InContact, multiple order processing systems (portals, GUIs, etc.), SAP, warranty processing, and more #LI-AO Education Associate Degree in Related FieldWe Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. #LI-AO #LI-Onsite ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Job Details Two Rivers - Two Rivers, WIDescription Provides support to the Service Manager and assists in the daily operation of the Service Dept. Works together as a team to assure customer expectations are met in a timely, courteous manner. Essential Functions: 1. Answers phone calls in the Service Department and waits on customers at the Service Counter. Assists in scheduling work, answering questions and advising on repairs within established guidelines. 2. Communicates with customers on additional repairs needed and obtains approval. 3. Starts repair orders, enters tech notes and parts on orders, reviews for accuracy and obtains Service Manager approval before finalizing. 4. Assists Service Manager in coordinating special promotions, clinics and other departmental events. 5. Generates reports and completes other paperwork as requested. 6. Reviews Technician time postings for accuracy and assists with payroll time reporting. 7. Assists customers with picking up, dropping off, loading and unloading equipment. 8. Coordinates transportation for equipment coming and going between the dealership and customer sites. Works with Delivery Drivers and third party vendors to assure timely pickup & delivery. 9. Maintains work area and shop in a clean, neat and safe manner. 10. Acts as a back-up to the Service Manager, filling in in his absence. 11. Maintains the location's SDS books and chemical inventory assuring they are up-to-date and in good shape. 12. Various other word processing and spreadsheet projects such as preparing correspondence, schedules, routine data entry, generating reports, and other projects as assigned. This will vary depending on the unique needs of each location. 13. Assists the Service Manager in assuring that the shop is in compliance with governmental regulations, safety guidelines, company policies, and up-to-date on manuals and other resources. 14. Presents a positive, professional image in dress and conduct at all times. 15. Attends department meetings and participates in other company events in a positive manner. 16. All other duties as assigned. Qualifications 1. Excellent communication and customer service skills required. 2. Strong attention to detail and organizational skills required. 3. Ability to use a computer and current software programs required. 4. Knowledge of farm equipment preferred.

Job Description Do you enjoy helping customers achieve their daily goals? At Bent Tubes, LLC in Neenah, WI our team is driven, hardworking, and enthusiastic about producing quality products and delivering a high level of customer satisfaction. Does this describe how you like to work? If yes, then apply today! Schedule: Monday - Friday, 7:00am-4:00pm or 8:00am-5:00pm (Day Shift) Benefits: Medical, dental, vision, 401(k) with employer match, PTO, holiday pay and more Company: For 25 years, Value Added Distributors (VAD), and our family of companies has been a leading provider of hydraulic components in the industrial marketplace. Headquartered in Wisconsin, we take pride in our midwestern work ethic and our team of employees, providing outstanding products and unparalleled service to our valued customers. Operating in eight states with eighteen locations throughout the midwestern, southern, and eastern United States, we utilize state of the art equipment and employ the newest techniques allowing us to offer advancement opportunities in a continually growing Original Equipment Manufacturer (OEM) landscape. Job Overview: The Customer Service/Inside Sales Support representative is responsible for handling the input of daily sales orders and following up on all customer inquiries. In conjunction with our sales and estimating team, the Customer Service Representative will help address any new customer or vendor concerns and ensure proper set-up and processing of initial orders. Key Responsibilities: Acquire comprehensive knowledge of the business's operational processes and components. Processing Customer Purchase Orders / Order Entry. Process both types of customer requests, expedite, and deferral. Support Outside Sales Representatives. Acknowledge incoming purchase orders. Keep track of order due dates for customer awareness. Maintain excellent communication with customers. Follow up with all orders to ensure they are processed on time. Answer incoming phone calls. Support continuous improvement and quality objectives. Competencies (Skills & Qualifications): Ability to communicate ideas clearly and directly, actively listen, and ask clarifying questions. Adjust your communication style to different situations and audiences, ensuring that your message is received effectively. Strong problem-solving skills to identify, analyze, and resolve issues. This includes the ability to apply critical thinking, creativity, decision-making, communication, and adaptability. Focus on solutions, prioritize, and manage the workload. Strong knowledge of order fulfillment procedures and administrative recordkeeping. Skilled in managing multiple tasks simultaneously with high accuracy and attention to detail. A high focus on customer satisfaction and delivering exceptional service by understanding customer needs, anticipating their challenges, and proactively offering solutions to ensure a positive experience. Able to work independently, self-motivated, sets daily goals, and manages time effectively. The description of responsibilities is not exhaustive. There will be additional duties assigned per company, customer, and regulatory requirements. Education and Experience: High school diploma or equivalent required Manufacturing experience is a plus Intermediate level computer skills, i.e., Word and Excel. Ability to type 35+ wpm. Work Environment: At any one of the Value Added Companies (VAC), the environment can be associated with manufacturing, office, retail, and laboratory. The manufacturing environment and laboratory requires Personal Protective Equipment (PPE) as defined by each facility. PPE could include eye protection, face shield, gloves, masks, and closed toed shoes. The manufacturing environment is not always climate controlled and may become warm in the summer and cooler in the winter. The office and retail spaces are climate controlled by the season and location of the facility. Bent Tubes, LLC Address: 304 Stonecrest Court, Neenah, WI 54956 Bent Tubes website: ***********.benttubes.com Value Added Distributors website: ********vadtek.com/ An Equal Opportunity Employer

Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking a Customer Service Representative to join our team. This full-time position is based out of our Menasha location and is responsible for providing professional and proactive customer service to clients. Key Responsibilities * Present a professional and positive influence within the Agency and the Office Services team assuring quality customer service. * Comply with agency confidentiality policies. * Responsible for the timely and professional handling of high-volume incoming telephone calls and messages while directing them to the proper individuals. * Have knowledge of agency services and staff in order to properly handle computer appointment schedules efficiently and accurately. * Assist clients at check in, verify client information including insurance verification, keep current data in client files while handling client files in a confidential manner. Qualifications Education: * Required: High School diploma/GED * Preferred: Associate's degree Experience: * Required: 1+ years' office support and customer service experience Skills and Competencies: * Excellent organizational skills; communication, interpersonal skills. Professional appearance and presentation. * Ability to perform and coordinate multiple tasks and work with minimal supervision. * Typing and data entry skills of 45 wpm are necessary. Experience in Word, Excel programs required. * Proper English usage, spelling and English composition are required. * Demonstrated commitment to diversity, equity, and inclusion. * Ability to manage sensitive information with confidentiality and professionalism. Why Join Us? Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others!

Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description *IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement. OPPORTUNITY: Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company. Qualifications Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: •Outstanding communication skills both verbal & written •Able to prioritize and work independently with minimal supervision •Able to work effectively in a team environment •Detail-oriented and the ability to follow up on tasks •Work effectively under pressure and maintain a positive attitude •Capable of multi-tasking, prioritizing, and managing time efficiently •To be the best in our industry, we have to have the best people working for us. •Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************

Job Description Ultimate Air is currently looking for a motivated, POSITIVE professional that can light up a room with their passion for helping others. At our core, we prioritize PEOPLE! We infuse enjoyment into our entire operation. Fostering an encouraging, supportive environment for each individual to flourish. This is a perfect opportunity for an individual who thrives while providing exemplary service to our valued customers. Apply today to learn more about our exciting career opportunities! Why Choose Ultimate Air? Positive and supportive working environment Growth and advancement opportunity Medical Insurance, 100% covered for the employee! Simple IRA with match up to 3% Paid Vacation Paid Holidays Compensation: $20-25/hr Depending on Experience Position Summary: The Service Dispatcher will answer incoming calls and provide excellent customer service. Contact existing customers for the purpose of scheduling service maintenance appointments, commercial service agreement appointments or sales appointments for Sales Consultants. Maintain the work schedules for field technicians and assure that all customer commitments are met. Provide logistical support to technicians and communicating with both fellow employees and customers, informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. Data entry on incoming work orders and administrative tasks as assigned. Work Hours: Monday - Friday, 8:00 am - 4:30 pm. There may be occasional overtime. Qualifications 1+ year customer service experience Friendly, outgoing demeanor Professional telephone skills Experience operating a multi-line phone system Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment. Able to communicate clearly in English both verbally and in writing Spanish speaking is a plus Strong proficiency in Word, Excel, Outlook Highly organized and detail oriented

MDS Communications is looking to hire  Call Center Representatives!  Do you want the gratification of raising funds for well-respected nonprofit and charity organizations? Would you like to join the nationâs largest and most respected fundraising company? If so, please read on!  MDS Communications has been in business for 32 years and works for well known and admired organizations, including  Feeding America, The American Red Cross, Habitat for Humanity, Operation Smile, and Special Olympics.   Responsibilities of Call Center Representatives Communicate with donors and prospective donors in a positive, engaging, and enthusiastic manner that strengthens the connection between nonprofit and donor. Communicate with donors across the United States sharing important updates from our clients on the work they are doing Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain minimum fundraising and productivity metrics. Requirements of the Call Center Representatives Basic computer skills and familiarity A commitment and enthusiasm to the charitable and non-profit causes we represent Benefits: Weekly paycheck $13.00-$16.00 per hour for 40 hours shifts (depending on schedule) 2023, MDS paid our agents $670,000 just in performance bonuses. Chance to earn weekly performance bonuses! Health insurance eligibility after just 2 months Paid time off Full and part time shifts available! Satisfaction of knowing that your work is making a difference!  Join Our Team where we change minds, touch hearts, and save lives worldwide! Apply now! Application takes just 3 minutes! Â

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!