Bilingual Spanish Customer Service Representative
Customer Service Advisor Job 15 miles from Chesterfield
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. VXI Global Solutions busca Agentes de Asistencia en Carretera (Representantes de Servicio al Cliente) dedicados y compasivos para unirse a nuestro equipo. En este puesto crucial, brindará apoyo esencial a los clientes que hayan alquilado vehículos de nuestro cliente y estén experimentando emergencias en carretera. Como primer punto de contacto, atenderá las llamadas de clientes varados, evaluará su situación y coordinará la asistencia necesaria. Su función incluye la resolución de problemas, la coordinación de servicios y la garantía de la seguridad y satisfacción del cliente. Este puesto requiere trabajo presencial en nuestro dinámico centro de llamadas de Lubbock.
Nota: Este puesto es 100% presencial. Únete a nuestro dedicado equipo y marca la diferencia en nuestro dinámico y acogedor centro de llamadas.
Benefits:
Competitive Salary: Starting pay of $19.00/hr., plus incentives for Spanish Bilingual ($18.00hr + incentives for English only)
Training: Paid training provided to ensure you have the skills needed for success.
Comprehensive Benefits Package: Includes 401K, medical, dental, vision, and life insurance.
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data.
Referral for Life Program™: Earn a residual bonus every pay period.
Engaging Work Environment: Enjoy luncheons, contests, and other incentive programs.
Career Growth: Opportunities for advancement within the company.
Equal Opportunity Employer: We are committed to diversity and inclusion in the workplace.
Responsabilidades Clave:
• Asistencia al Cliente: Atender llamadas entrantes de clientes varados que necesitan asistencia en carretera para vehículos de alquiler.
• Resolución de Problemas: Evaluar cada situación para determinar la mejor solución, como gestionar el remolque, solicitar asistencia en carretera o brindar cualquier otro apoyo necesario.
• Coordinación de Servicios: Coordinar con los proveedores de servicios para garantizar una asistencia oportuna al cliente.
• Seguimiento: Asegurar que los clientes reciban la ayuda necesaria y dar seguimiento para garantizar su seguridad y satisfacción.
• Documentación: Mantener registros precisos de todas las interacciones con los clientes y los servicios prestados.
Qualifications:
Customer Service Skills: Proven ability to provide patient, empathetic, and effective customer service.
Communication: Strong interpersonal skills and the ability to build rapport with customers during stressful situations.
Shift Flexibility: Availability to all shifts, including overnight shifts, weekends and holidays.
Experience: At least 1 year of customer service experience in a single role.
Education: High School Diploma or GED.
Background Check: Must pass a background screening.
Typing Skills: Minimum typing speed of 25 WPM.
Assessments: Candidates must pass onsite assessments with a score above 80% prior to interviewing.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Customer Service Representative
Customer Service Advisor Job 35 miles from Chesterfield
What are we looking for in a Veterinary Customer Service Representative?
A motivated team player
An excellent communicator. You will be interacting with doctors, nurses, clients, support staff, other veterinary clinics, pharmacies, and more.
A dedicated individual who wants to learn about veterinary medicine.
Someone who demonstrates compassion when helping our clients and their pets.
Veterinary Customer Service Representative Job Overview:
Schedule appointments
Check in clients and patients, check out appointments
Answering phone calls, including emergency calls.
Various administrative tasks including but not limited to; patient rechecks, prescription requests, online appointment requests.
What are the qualifications needed for our Veterinary Customer Service Representative?
Available to work 12 hour shifts that include full weekend and holiday availability.
Must have a working knowledge of a multi line phone system and general office equipment and software
Be able to pass a drug screen.
Be comfortable interacting with clients in person and over the phone.
Be able to remain calm during emergency client/patient situations.
Customer Service Clerk
Customer Service Advisor Job 25 miles from Chesterfield
Customer Service Clerk, Starting at $19.81 hr
Full-Time, Monday - Friday, Various Shifts
PTO available after the first 90 calendar days of employment.
Come and experience the difference with R+L Carriers
R+L Carriers has immediate need for a Full Time Customer Service Representative in our Sauget, IL Service Center office. The Customer Service Representative is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. The Customer Service Representative must use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.
Job responsibilities:
Display professional phone etiquette
Data Processing- Entry-level skills
Organization Skills and practices
Proficient time management
Filing, Copy-Fax Machine
Computer knowledgeable- Internet basics, computer security practices, touch typing
Learning and working with company computer related applications, tools, and programs.
Must type a minimum of 25 words per minute
Process confidential materials and information professionally at all times
Display high energy, enthusiasm, optimism and positive attitudes
Qualifications:
Ability to work independently with minimal direction and supervision
ability to effectively manage fast paced environment, with multi-tasking skills
Exhibit accuracy and attention to detail
Ability to maintain highest level of confidentiality
Ability to communicate both verbal and written clearly and professionally
Ability to work with in a team environment
Highly dependable, flexible and willingness to accommodate the work environment
Ability to adapt to fast pace changing conditions
Click here ****************************
Click here *******************************************
Customer Service Associate - PRN
Customer Service Advisor Job 10 miles from Chesterfield
Job Description
Provides customer services hospital-wide to all customer sets (visitors, patients, students, business partners and workforce) through professional phone, computer and personal communication. Supports the visitor management process through accurate implementation of policies and procedures, electronic medical records and visitor software. Performance of other ancillary duties as assigned. Blood Borne Pathogen Exposure: No
DUTIES AND RESPONSIBILITIES:
Greet all customer sets (visitors, patients, students, business partners and workforce) in a courteous and professional manner.
Provide courteous and accurate phone retrieval/transfer, timely reading and responding to emails and accurate use of Vocera to communicate with staff.
Work in tandem with the Concierge to provide strong customer service and meeting the needs of all customer sets.
Conduct appropriate visitor registration process and proper identification of all visitors/persons allowed in the building.
Proficient in the use of computer software programs to support the visitor management plan.
Provide front desk training to Public Security Officers and new hires.
Handle sensitive information in a confidential and timely manner.
Perform accurate reading and documentation of PPD skin tests.
Responsible for the management, documentation and maintenance, including but not limited to: building access, lost and found, cabs, meal ordering, metering mail, copy machine and petty cash.
Provide administrative support for routine and special projects to all service areas.
All other duties as assigned by the Operations Manager.
QUALIFICATIONS AND SKILLS REQUIRED:
HS Diploma
Preferred experience in Microsoft Office including Excel, Word, Access and PowerPoint
Ability to work as a team and independently in a fast pace environment, manage multiple and changing priorities simultaneously, demonstrate a high level of accuracy and attention to detail
One year of clerical, receptionist or customer service experience preferred; multiple phone line experience; word processing speed of 35-40wpm.
PHYSICAL DEMANDS:
These include stooping, kneeling, crouching, reaching, grasping, pulling, pushing, standing, carrying and lifting of light loads (up to 35 lb.) as necessary.
Service Specialist
Customer Service Advisor Job 20 miles from Chesterfield
Full-time Description
The Service Specialist assists and teaches Caring Solutions customers in all aspects of life in order to achieve their maximum degree of independence. The Service Specialist is expected to create and maintain a warm and caring environment and to ensure the health and safety of the customers at all times.
Salary Description $18-$20/HOUR
Technical Service Representative
Customer Service Advisor Job 13 miles from Chesterfield
Job Description
Rx Systems, Inc. is currently seeking a Technical Service Representative. Rx Systems, Inc. is a climate-controlled facility, which is located in the Point West Industrial Park in St. Charles, MO. Our company has been specializing in pharmacy packaging and supplies since 1979. Employees at Rx Systems, Inc. have ample opportunity to grow within our company.
We are seeking a positive, team-oriented applicant that is interested in becoming part of our growing company. This position is a day shift position, Monday - Friday.
JOB SUMMARY:
Technical Service Representative will work with team to support customers in solving pharmacy operational problems, specifically long-term care related to the use of Rx Systems products and in testing new products. The qualified candidate will have technical instillation and operations experience. This position requires mechanical/electrical skills and limited IT-related skills.
ESSENTIAL DUTIES:
Excellent knowledge of product(s) supported and strong knowledge of other core and complimentary products. Able to serve as Subject Matter Expert (SME) on product functionality.
Methodical documentation skills with the ability to assist in accurate, complete, and timely technical service reports and manuals for equipment.
Assist Rx Systems R&D effort on testing and development of new technologies.
Review procedures and processes in client facilities providing technical solutions to existing problems.
This position provides technical support to customers via the phone, support case and internet.
Accurately analyzes the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem.
Research customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible.
Troubleshoot and resolve equipment issues by utilizing drawings, computer programs and technical documentation.
Conduct repairs and/or modifications using a variety of hand tools and test equipment.
Monitors incoming cases and emails and resolves in accordance with Service Level Standard (SLS) guidelines.
Uses available support tools to assist the customer and/or recreate the issue.
Identifies and resolves application issues and any other questions that may arise.
Participates in training programs to continuously improve product knowledge and service skills.
Some travel is required, locally and out of state.
This is an on-site position, and attendance is an essential function of the job.
May perform other job duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Education and Experience:
Excellent process problem solving and troubleshooting skills, ability to resolve complex equipment issues.
Possess and maintain a current state issued driver's license
Ability to work under minimal supervision and collaborate with members of the Tech Services team in a professional and positive manner.
Able to provide outstanding customer service as set forth by corporate policies and standards.
Computer proficiency with MS Office application experience, including Word, Excel and PowerPoint; detailed understanding and use of database technologies helpful
Employees must be able to maintain and adhere to the customers' on-site scheduling requirements
Language skills: Must be willing and able to communicate effectively.
Other: Must be able to use a calculator and understand concepts of basic math. Must be able to use a ruler. Must be familiar with the use of basic small tools. Basic concepts of navigating a computer is a must.
WORK ENVIROMENT:
This position requires working at a desk and sitting while working on the computer in a temperature controlled office environment. Ability to travel when necessary is required.
Benefits:
Medical, Dental, and Vision insurances offered after completion of 60-day probationary period
Company paid Life Insurance $50,000
Company paid Short-Term Disability
Long Term Disability offered
401(k) Plan offered after completion of 6-months of service are met, along with qualified entry dates
Immediate PTO accrual of 3.08 hours per pay period (80 hours accrual after 1-year)
8 paid holidays (qualify after 60-day probationary period)
Available overtime
Family-oriented atmosphere
Climate-controlled facility
Employee Assistance Program available (free confidential counseling service - extends to household family members)
Aflac Plans (Cancer, Hospitalization, Accident Plans offered)
Pet Insurance
Company sponsored luncheons per year and other activities as well
RX Systems is a fast growing company that promotes from within. If you are looking for a position with a stable, family-owned company and you seek to develop a new skill, then we want to hear from you!.
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Rx Systems. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Rx Systems seeks such skilled and qualified individuals to share our mission where you'll join others who have chosen to call Rx Systems home.
Rx Systems is an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation,
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Rx Systems mission and can contribute to our company in a variety of ways.
Customer Service
Customer Service Advisor Job 9 miles from Chesterfield
div class="position-rich-text-content mt18px"pWelcome to No Leash Needed Ellisville! We're currently looking for Morning Opening, Mid-day, Evening Closing, Part Time, flexible availability on call fill in when someone calls off, Weekend's, Holiday's, a few hours here, a few hours there, Thursday's! /ppbr//pp We believe in the mission of “Pet Lovers Delighting Pet Lovers” and we demonstrate this through being Playful, Passionate, Personal and Professional.
A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail.
This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people.
As a Pet Host, you are the first impression for our site.
The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.
/ppbr//ppA Day In The Life:/ppbr//pp You come to work daily with a smile on your face and excited to help serve our pet parents and their furry family members.
You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and addressing whatever their need is -- check in, check out, invoicing, answering questions, booking reservations and tailoring our service offerings to their needs.
Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions.
You'll be expected to document pet interactions, answer phones, process invoices, take a dog to their destination for the day, and collaborate with other team members to provide pet services as needed.
And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!/ppbr//pp Responsibilities: /pulli Provide impeccable customer service by following our Friendly Customer Service principles.
You will ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
/lili Answer all incoming calls, respond to voicemails and emails.
/lili Make boarding and Day Care reservations; book grooming, training, and temperament evaluation appointments.
/lili Manage cash, check, and credit card transactions and reporting/reconciling invoices.
/lili Gets to know clients and their pet's names on a regular basis.
/lili Obtain all information related to a pet's visit; ensure accuracy of all information.
This includes client information as well as pet information.
Input all information into resort computer systems.
/lili Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
/lili Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
/lili Obtain vaccination records from veterinary offices and input into the computer.
/lili Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
/lili Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
/lili Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals.
Promptly address any uncomfortable situations with customers.
/lili Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
/lili Notifying manager on duty inventory levels are low in the following areas: /lili -Retail /lili -Cleaning products for lobby areas and office supplies /lili Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecant, etc.
/lili Consult with other departments.
/li/ulpbr//pp Work with a team who all exemplify these qualities: /pulliA passion for animals and animal care.
Willing to learn animal behavior to ensure pet and human safety.
/lili Focuses on safe and gentle handling.
Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
/lili Customer Service Oriented - Ability to take care of the customers' needs while following company procedures.
Manages difficult or emotional customer situations.
Responds promptly to customer needs.
Responds to request for service and assistance.
Build trust with customers.
/lili Willing and able to communicate directly with clients, both written and orally, about their dog.
Works to make these “lifetime clients”.
/lili Must be able to multitask and be very detailed oriented.
Must be able to start and stop work.
/lili Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
/lili Conflict Resolution - Ability to handle conflict with tact and diplomacy.
/lili Good team work and willingness to assist other departments as necessary.
/lili Cheerful, friendly, positive team-oriented attitude.
/lili Strong attention to detail, especially where documentation is concerned.
Ability to work in computer systems such as Microsoft Office.
/lili Reliable, punctual, and dependable/lili Must have reliable transportation.
/lili Ability to work a flexible schedule, including holidays and weekends/lili Ability to take direction well and apply it independently.
/lili Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound.
/lili Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently.
/lili Physically able to handle dogs of all sizes and to lift up to 60 lbs.
/lili Other duties as assigned.
/li/ulpbr//pp Equal Employment Opportunity:/ppbr//pp NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
/p/div
Retention & Expansion (Cross-sell) (Manager)
Customer Service Advisor Job 20 miles from Chesterfield
Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes.
Your Day-to-Day May Include:
+ Leading the design of end-to-end experiences for the retention & expansion stage (post-sales)
+ Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization
+ Creating user flows, journey maps, and experience specifications that guide implementation across platforms
+ Soliciting feedback and updating design iterations
+ Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements
+ Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc.
+ Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle
+ Communicating experience to business stakeholders through intuitive presentations and consumable deliverables
+ Staying current on industry best practices and emerging trends in B2B client experience design
+ Other duties as assigned
You Have the Following Technical Skills and Qualifications:
+ Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred
+ 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting
+ Demonstrated expertise in journey mapping, service design, and user experience methodologies
+ Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems
+ Experience with data analysis and using insights to drive experience improvements
+ Excellent communication skills with the ability to translate complex concepts for diverse audiences
+ Exceptional project management capabilities and attention to detail
+ Strong leadership skills with experience managing small teams and influencing cross-functional partners
+ Strategic thinking with the ability to align experience designs to business objectives
+ Can travel as needed
The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year.
The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year.
The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year.
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ******************
- When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ******************
Here's what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************.
Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: **********************************************************
+ Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************.
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Customer Service
Customer Service Advisor Job 14 miles from Chesterfield
Full-time Description
For over 50 years Certified Power has worked to move the fluid power industry forward with system integrations, solutions and support. We are a premier value-added hydraulics and electronic controls supplier, specializing in the design, integration, and assembly of fluid power systems. With an experienced team of technical experts to support our customers with advanced application engineering, distribution, inventory management, and service and repair capabilities to maximize machine uptime and increase productivity. Certified Power conducts business with integrity and strives to exceed customer expectations, while providing value and innovation in our products and services throughout our six Midwest locations.
POSITION SUMMARY:
Provide service to the customer by receiving their orders, answering questions regarding their orders, assisting with questions via telephone, fax, or email. Also expediting customer purchase orders.
MAJOR RESPONSIBILITIES:
Receiving customer orders via e-mail, fax and phone.
Order entry into current operating system.
Support customer portal and forecast requirements.
Receive, respond and quote pricing via e-mail, fax and phone, to include pricing, lead-time & data information.
Communicate with vendors via e-mail, phone and internet.
Assist customers with quoting, order updates, inquiries and troubleshooting.
Maintain current customer information in existing computer database.
Issue RGA's for customer returns.
Support outside sales team as necessary.
Follow company policies & procedures including ISO standards.
Any other duties or responsibilities required or assigned.
Requirements
EDUCATION/EXPERIENCE:
High School Diploma or GED
Must be 18 years of age
Previous Fluid Power Knowledge a plus.
Previous related customer service experience a plus
SPECIAL SKILLS DESIRED:
Computer literate
Good math skills
Excellent communication skills
Problem solving skills
Previous experience with Word and Excel
Benefits
401(k) retirement plan and match
Health, Dental & Vision insurance
Paid time off
Tuition reimbursement
Flexible Spending Account and Health Savings Account Options
Life insurance
Pet insurance
Referral program
Member Experience Associate - St. Peters
Customer Service Advisor Job 10 miles from Chesterfield
Job Details St Peters - St Peters, MO Part Time None None Any Customer ServiceDescription
OUR VISION
is to be the elite health and fitness provider in every community we serve.
OUR MISSION
is to provide the best experience for everybody to improve their quality of life through fitness.
OUR VALUES
Community | Action | Recognition | Experience More than a job, it's a lifestyle! Our Member Experience Associates (MEA) are moment makers that help us create an experience that makes our members say, “I love Club Fitness!” No two days are ever the same, but when you work for Club Fitness it's about helping every BODY no matter where they are in their fitness journey. You're working alongside a dedicated team that brings their passion and pride to create a Clean, Functional & Friendly environment. The ideal team member will exhibit a vibrant personality, a love for fitness, and a desire to help people!
Why You'll Love Working for Club Fitness:
Fun and Supportive Team - We're a team that knows how to have fun, works hard, and supports each other every step of the way.
Employee Owned - Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners
Career Growth - We believe in your potential. We offer opportunities for career advancement and provide training for every BODY on our team.
Local Support - We're proud to be local to St. Louis, where club support is just one call away when you need it.
Free Memberships - You and an immediate family member get FREE access to all our club locations because you deserve it.
Discounts - Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades.
Comprehensive Benefits - Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off.
You'll Succeed if you Love:
Interacting with people
Being busy and getting things done
Delivering excellent customer service
Achieving and exceeding member expectations
Providing a Clean, Functional, and Friendly environment
Qualifications Minimum Qualifications:
17 years of age or older, required
Previous customer service or hospitality experience, preferred
Why You'll Love Working for Club Fitness:
Fun and Supportive Team - We're a team that knows how to have fun, works hard, and supports each other every step of the way.
Employee Owned - Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee owners
Career Growth - We believe in your potential. We offer opportunities for career advancement and provide training for every BODY on our team.
Local Support - We're proud to be local to St. Louis, where club support is just one call away when you need it.
Free Memberships - You and an immediate family member get FREE access to all our club locations because you deserve it.
Discounts - Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades.
Comprehensive Benefits - Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off.
Club Fitness has been lifting up St. Louis since 1983. We care about St. Louis because we're from St.Louis. As an employee owned and operated health and fitness organization, it's important to us to be more than just a place to lift weights. We provide the best experience for every BODY to improve their quality of life through fitness and that starts with our employees.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Customer Service Advisor
Customer Service Advisor Job 20 miles from Chesterfield
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Customer Liaison - Swing Shift
Customer Service Advisor Job 19 miles from Chesterfield
The Customer Liaison role will support and interact with customers to provide and process information in response to inquiries, concerns, and requests about operations and services. This role will be on-site in our customer's facility in Wentzville, MO.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Act as the primary onsite contact for customer Materials personnel
* Communicate with customer, TVS, and LLP associates to ensure adequate parts inventory is maintained
* Keeping accurate records of discussions or correspondence with customers
* Performing detailed inventory functions and communicating findings to TVS and customer Materials departments
* Analyzing statistics or other data to determine the level of customer service the organization is providing
* Producing written information for customers, often involving the use of computer packages/software
* Writing reports analyzing the customer service that your organization provides
* Follow proper customer and TVS alarm processes when inventory issues are identified
* Developing feedback or complaints procedures for customers to use
* Providing help and advice to customers using your organization's products or services
* Communicating courteously with customers by telephone, email, letter and face to face
* Investigating and solving customers' problems, which may be complex or long-standing problems
* Handling customer complaints or any major incidents
* Perform special projects, duties and responsibilities assigned by supervisor
* Perform all other related duties as assigned
* Regular and reliable attendance at work
Competencies
* Leadership and development skills
* Communication proficiency
* Technical capacity
* Strong team building
* Interpersonal and motivational skills
* Analytical and problem-solving skills
* Flexibility to adapt to continuous change
* Attention to detail
* Delegation
* Customer service orientation
* Initiative
Work Environment
This job is performed in a busy warehouse environment with high forklift traffic. Warehouses are subject to seasonal temperatures. Steel-toed shoes, safety glasses and vests are required personal protective equipment (PPE).
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The associate is occasionally required to sit or stand; climb or balance; and stoop, kneel, crouch or crawl. The associate may occasionally be required to lift 51 pounds, anything greater than 51 pounds requires assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Required Education and Training Experience
* High School diploma is required
* Associate or Bachelor's degree preferred
Additional Eligibility Qualifications
* Ability to use mathematical equations to compute productivity reports
* Knowledge of OSHA standards and proven safety record
* Knowledge of ISO quality systems
* Ability to operate material handling equipment
* Must have strong computer skills and operational knowledge of Microsoft Office applications (Word, Excel, and Outlook)
* Working knowledge in WMS (Warehouse Management Systems)
* Prior experience working in a warehouse and/or working in a JIT (Just-In-Time Inventory) environment is preferred
* Must be able to work in stressful environments and effectively resolve conflict
Position Type/Expected Hours of Work
* Full Time- Swing Shift Schedule.
* Currently working Monday - Friday.
* Rotating Saturdays with OVERTIME PAY for up to 8 hours
Travel
Possibility for travel between locations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
As an EEO employer, TVS SCS NA is committed to cultivating a diverse and inclusive culture. The TVS SCS NA team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law within any employment practices. We are pleased to provide reasonable accommodations to applicants; please contact [Hope Molyneaux, *********************] to request a reasonable accommodation. The employee selected for this role must be able to perform the essential functions of the position satisfactorily, and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
STL Airport- PT Customer Service Agent
Customer Service Advisor Job 20 miles from Chesterfield
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.
JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service LOCATION: St. Louis, MO REPORTS TO: Station Manager FLSA STATUS: Non-Exempt
Job Type: Part-time
POSITION SUMMARY: The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
Any other assigned duties
JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others
Requirements
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
Qualifications Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 18 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customer service experience
Mental Requirements: Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. ActivityApproximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time
Varied: 100% Degree of Hand Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Benefits:
Competitive Salary: Attractive compensation package based on experience.
Retirement Plans: Employees can enroll in our company's 401k plan.
Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year.
Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
Call Center Customer Service Agent
Customer Service Advisor Job 20 miles from Chesterfield
Join Seronda Networks as a Call Center Customer Service Agent!
About Us: At Seronda Networks, we offer more than just cutting-edge solutions; we provide a thriving environment for professional growth, collaboration with a passionate team, and recognition of your contributions. Join us as we transform ideas into realities and build an exciting future together.
Location: Saint Louis, Missouri (On-site – Must work from the office)
Working Hours: Monday to Friday
Salary Range: $41,200 - $44,780 per year
Work Type: In-person (strictly on-site)
We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will be the voice of our company, providing exceptional service to our clients and customers. You will be responsible for handling incoming calls, addressing inquiries, and resolving issues in a timely and professional manner.
Responsibilities:
Answer incoming calls from customers and provide accurate information regarding products and services.
Address and resolve customer complaints in a courteous and efficient manner.
Maintain a high level of customer service by actively listening to customer needs and concerns.
Document customer interactions and maintain comprehensive records in the system.
Collaborate with team members to achieve performance goals and deliver exceptional service.
Conduct follow-up calls to ensure customer satisfaction and resolve any outstanding issues.
Qualifications:
High school diploma or equivalent; some college experience preferred.
Proven experience in a customer service role, preferably in a call center environment.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric mindset.
Ability to handle high call volumes while maintaining quality service.
Familiarity with CRM systems and call center software is an advantage.
Benefits:
Competitive salary with opportunities for growth.
Comprehensive health, dental, and vision insurance plans.
401(k) retirement savings plan with employer match.
Paid time off and holidays.
Professional development and ongoing training opportunities.
Supportive and inclusive work environment.
If you're ready to be the welcoming face of Seronda Networks and provide exceptional service, apply now to join our team as a Call Center Customer Service Agent!
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
Note On-campus work in Saint Louis, Missouri
Customer Development Representative - St. Louis, MO
Customer Service Advisor Job 14 miles from Chesterfield
Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Responsibilities of the Customer Development Representative:
Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions
Work with the Customer Service team to develop strategies to further develop our market share
Conduct presentation meetings with potential clients as needed
Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale
UniFirst offers the Benefits you need to excel as a Customer Development Representative:
Competitive base salary
Incentives based on monthly sales
Uncapped monthly commissions
Protected territory
Industry-leading sales training
Vehicle Mileage and cell phone reimbursement
Cutting edge sales tools, including a data management device with CRM software
Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more
A Career with UniFirst Offers:
Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement.
Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to!
Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed.
Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest.
Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
Qualifications
High school diploma Required; Bachelor's or Associate's degree preferred
Proficiency with Mobile Technology, Microsoft Office Suite, and CRM
Outside business-to-business sales or route sales experience preferred
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
Company Overview:
UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
AT&T Customer Representative
Customer Service Advisor Job 16 miles from Chesterfield
We are one of the area's leading promotional marketing firms. We are looking for motivated and innovative individuals who enjoy working in a team-oriented environment to represent our prestigious clientele. As an AT&T Customer Representative, you'll be an integral part of our team, making retail events come alive in a way that resonates with today's generation.
We are currently seeking a creative, hardworking AT&T Customer Representative to work closely with the members of our telecommunications division in the planning, coordination, and execution of our retail marketing initiatives. Our high volume and customized campaigns are a direct result of the unmatched work ethic and ability to "think outside the box." Every team member is hands-on at the actual events and is able to see the direct results of their marketing efforts.
This is a fabulous entry-level opportunity to assist with the day-to-day execution and management of the basic marketing and promotions functions of our firm. As an AT&T Customer Representative, you'll work hard, but you'll also learn a tremendous amount about the ins and outs of marketing, and get to experience the joys and challenges of working as part of a fast-paced and highly entrepreneurial team.
Responsibilities:
Assist in the development and implementation of marketing campaigns and strategies
Ensure top-notch customer service at the events with the promotional marketing staff
Drive client acquisition, lead generation, and brand loyalty through sales activities at the events
Complete rigorous leadership training with the potential to take on own events and projects for new clients
Consult in client compliance
Additional responsibilities as directed
The ideal candidate must have strong written and verbal communication skills, including a strong customer service orientation, and excellent organizational/time management skills. This is a fast-paced environment where you will be working as part of a team as well as independently. Strong attention to detail and well as deadlines is most critical.
#Li-Onsite
Customer Service Professional
Customer Service Advisor Job 13 miles from Chesterfield
We are Hiring! Benefits/Perks
Flexible Schedules
Competitive Compensation
Careers Growth Opportunities
Health Insurance
Vacation
Paid holidays
Weekly paycheck
Company OverviewFor more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance. Job SummaryUnder the direction of the Office Manager, answering service questions via phone calls, emails, and text. Communicating with branch personnel to assist in resolving service issues, selling lawn care services, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads, scheduling appointments.
Responsibilities
Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations.
Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy.
Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer
Scheduling appointments
Supporting employees in the field.
Qualifications
A high school diploma or general education degree (GED) required
Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred
Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience
Strong computer skills
Quick learner
Able to work independently and take initiative.
Able to follow directions.
Detail oriented
Enjoy working in a fast paced, constantly changing environment.
Bilingual is a plus
Compensation: $16.00 per hour
For generations, Spring-Green has been beautifying neighborhood lawns and landscapes and enriching lives in the communities we serve. As your locally owned and operated neighborhood lawn care professionals, we take our community and environmental responsibilities seriously. We embrace the industry's best practices to provide tailored lawn, pest and tree service recommendations that meet the specific needs of our customers, while delivering the highest quality of service.
Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green franchised system. Each Spring-Green franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green franchisee posting the position.
Customer Service Agent
Customer Service Advisor Job 20 miles from Chesterfield
The Opportunity:
We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started!
LCR is looking for a Customer Service Representative who will be making and receiving calls to and from both current and prospective customers.
Apply today if you:
Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
Process upgrades, downgrades, new product purchases and facilitates delivery and installation efficiently and effectively.
Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.
Requirements
1-2 years in a customer-based role
Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
Ability to handle pressure, prioritize, and multi-task during the course of a business day
Tech-savvy, or the ability to pick up concepts quickly
Enthusiasm and aptitude for learning new skills
About Lehman Consulting & Recruiting
LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Service Writer (3106)
Customer Service Advisor Job 20 miles from Chesterfield
Service Writer Location: DPSC - St. Louis, MO Working hours:
DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
POSITION SUMMARY:
The Service Writer is responsible for support of service department operations, scheduling jobs, customer & warranty billing, and all aspects of warehousing related to picking, packing, shipping, receiving, and storing materials, as it relates to the service department only. The Service Writer will liaise with the service manager, service technicians, parts personnel, service & sales managers, branch manager, and other DEUTZ Power Center departments. The ideal candidate must have a customer-oriented attitude and some service and repair knowledge and experience.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The Service Writer will be responsible for, but not limited to, the following duties:
Assist with phone traffic.
Maintain and assist with service scheduling.
Assist with documentation of Workshop and Field activities.
Procurement of DEUTZ and NON-DEUTZ parts and materials needed for Workshop, value add, and Field.
Place orders to DEUTZ for Engine/Parts Following SAP and Field Aware guidelines.
Process receiving documents for the service department.
Prepare required paperwork and computer entries within company guidelines.
Prepare Service dept invoicing for both customer payment and warranty processing.
Collect payment for Customer Pay service jobs via credit card, check, or ACH.
Process and handle the free-of-charge process for Value added components.
Assist with development of service department documentation processes and continuous improvement.
Assist walk-in customers with part sales pick-ups as needed.
Be familiar with all phases of warehouse operations and retail parts operations.
Performs other duties as assigned.
Supervisory Responsibilities: Individual Contributor.
Travel Demands: Anticipated domestic and international travel is approximately 0-10% depending on business needs.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION/EXPERIENCE:
Required
Preferred
Description
x
High School Diploma G.E.D or some college
x
Familiarity with general warehouse operations.
x
Forklift operation experience.
x
Strong working knowledge of internal combustion engines.
x
High competency level in computer skills, Microsoft Office, Outlook, and Excel.
x
Strong knowledge of service & repair or warranty-related fields.
x
Strong HD truck or equipment dealer experience.
x
Exceptional knowledge of SAP business operating system.
ADDITIONAL REQUIRED SKILLS:
Excellent oral and written communication skills, with the ability to work with multiple departments and personalities.
Self-motivated with the ability to perform tasks with a maximum degree of quality and without supervision.
Innovative and desire to-learn attitude with the ability to increase your knowledge about DEUTZ business, products, markets, and customers.
Exceptional attention to detail and follow-through under tight timelines and pressured situations.
Strong problem-solving skills with the ability to accurately solve problems.
Strong time management skills with the ability to multitask, work in a fast-paced environment with changing priorities and remain calm under pressure.
LANGUAGE ABILITY:
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees.
MATHEMATICAL ABILITY:
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.
REASONING ABILITY:
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
WORK ENVIRONMENT:
The work environment characteristics described here represent those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Manufacturing assembly and warehouse environment. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C.
If the employee is in the office area, the noise level in the work environment is usually quiet to moderate.
PHYSICAL DEMANDS:
An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demand Requirement
Frequency
Concentration
Daily
Sitting
Daily
Communication
Daily
Vision
Daily
Verbal
Daily
Standing
Daily
Hearing/Listening
Daily
Lifting
Daily
Bending
Daily
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor.
EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.
#LI-DNI
Help Desk Call Center Specialist (Part Time)
Customer Service Advisor Job 38 miles from Chesterfield
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