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What is a customer complaint service supervisor and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being a customer complaint service supervisor. For example, did you know that they make an average of $15.81 an hour? That's $32,891 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.
ScoreCustomer Complaint Service SupervisorUS Average
Salary
2.6

Avg. Salary $32,891

Avg. Salary $59,228

Stability Level
5.9

Growth Rate -4%

Growth Rate 0.3%

Diversity
8.9
Race

American Indian and Alaska Native 0.66%

Asian 5.12%

Black or African American 10.10%

Hispanic or Latino 20.53%

Unknown 5.12%

White 58.47%

Gender

female 67.28%

male 32.72%

Age - 39
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39
Stress Level
5.9

Stress level is manageable

7.1 - high

Complexity Level
6.6

Complexity Level is challenging

7 - challenging

Work Life Balance
6.5

Work Life balance is good

6.4 - fair

Key steps to become a customer complaint service supervisor

  1. Explore customer complaint service supervisor education requirements

    Most common customer complaint service supervisor degrees

    Bachelor's

    40.4 %

    High School Diploma

    28.1 %

    Associate

    18.5 %
  2. Start to develop specific customer complaint service supervisor skills

    SkillsPercentages
    Customer Complaints18.45%
    Inbound Calls15.99%
    Front Desk11.34%
    Customer Satisfaction9.85%
    Customer Orders8.19%
  3. Complete relevant customer complaint service supervisor training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New customer complaint service supervisors learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a customer complaint service supervisor based on U.S. Bureau of Labor Statistics data and data from real customer complaint service supervisor resumes.
  4. Research customer complaint service supervisor duties and responsibilities

    • Manage and calculate daily cash deposits and prepare daily payroll ledgers.
    • Demonstrate superb organizational and multitasking abilities
    • Demonstrate superb organizational and multitasking abilities
  5. Apply for customer complaint service supervisor jobs

    Now it's time to start searching for a customer complaint service supervisor job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How Did You Land Your First Customer Complaint Service Supervisor Job

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Average customer complaint service supervisor salary

The average Customer Complaint Service Supervisor salary in the United States is $32,891 per year or $16 per hour. Customer complaint service supervisor salaries range between $25,000 and $41,000 per year.

Average Customer Complaint Service Supervisor Salary
$32,891 Yearly
$15.81 hourly

What Am I Worth?

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How do customer complaint service supervisors rate their job?

-/5

5 Stars

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Customer Complaint Service Supervisor reviews

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A zippia user wrote a review on Apr 2020
Pros

Caring to the customer issues is what I do like first and the other thing it is a job that show determination level on the duty.


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A zippia user wrote a review on Aug 2019
Pros

I like building relations with other companies, keeping customers satisfied and growing in all areas,


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A zippia user wrote a review on Jul 2019
Pros

The challenge, helping people,

Cons

Non caring employer's , standing on my feet all day, working weekends, low pay


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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