Scheduler Home Health
Raleigh, NC
Medi Home Health, a proud member of the Medical Services of America, Inc. family, currently seeks a Full-Time Scheduler for our Home Health location in Raleigh (Wake), NC.
This position is responsible for the timely scheduling of all admissions, initial evaluations and home health aide visits. Other responsibilities include:
Receives notification via tasks for patients to be scheduled.
Reviews the patient's visit frequency to determine disciplines needed.
Reviews staff scheduling to assess staff availability on an ongoing basis.
Schedules first visit for licensed staff.
Consults with Clinical Manager if assistance is needed to locate staff to cover visits.
Updates assignment screen based on scheduling as applicable.
Contacts staff members by phone to notify them of any required same day visits.
Ensures home health aide visits are scheduled for the entire ordered visit frequency.
Prepares weekend visit schedules.
Job Requirements:
High school diploma or general education degree required.
Previous home health scheduling experience required.
MSA offers competitive pay and excellent benefits:
Generous paid time off
Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.)
Company paid employee life insurance
401(k) retirement with a generous company match
Opportunities for advancement
Many other great benefits
MSA is an Equal Opportunity Employer
Visit us at *********************
Surgical Scheduler - Neurosurgery
Jacksonville, FL
Details
Department: Neurosurgery
Schedule: Full-Time, Days Mon. - Fri. 8AM-5PM
Hospital: Ascension St. Vincent's
Benefits
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.
Responsibilities
Coordinates OR schedules surgery to maximize efficient use of operating rooms, equipment, and staff.
Work with physician offices to gather information needed to schedule surgeries consistent with department guidelines and accommodating physicians' requests and patients' needs.
Assign operating suites and equipment and blocks times to maximize efficient use of resources.
Ensure that necessary demographic, billing, and insurance information is entered into electronic medical records and coordinates with patient admitting as needed to prevent delays in scheduled surgery.
May reschedule surgeries as needed to accommodate emergencies or other unanticipated events.
Requirements
Education:
High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Preferences
No additional preferences.
Why Join Our Team
Ascension St. Vincent's is expanding in the fastest-growing county in Northeast Florida with the addition of a fourth regional hospital, Ascension St. Vincent's St. Johns County. Serving Northeast Florida and Southeast Georgia, Ascension St. Vincent's has been providing caregivers in every discipline a rewarding career in healthcare since 1873.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
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Care Coordinator
Deerfield Beach, FL
Our client is looking for a full-time Care Coordinator to join their team in Deerfield Beach, FL.
The Care Coordinator is responsible for customer service and case coordination. This position will help plan members access financial assistance programs. The Care Coordinator will follow up with members, pharmacies, health care providers and/or financial assistance programs to confirm shipment/receipt of drug shipments. From time to time, the Care Coordinator will be in contact with PBMs and Payers (Funds, Plan Sponsors, Insurers) to gather information and assist plan members to connect members with alternative medication funding who have complex clinical conditions and are receiving medication in a home infusion or in-office infusion setting.
Responsibilities:
Ensure that plan members meet plan eligibility requirements
Act as primary point of contact for plan members
Serve as plan member advocate and enhance the collaborative relationship between the plan member, health care provider, and patient assistance program representatives
Document/record all interactions with members, health care providers, pharmacies, and financial assistance entities in the Customer Relationship Manager software (“CRM”) in a timely manner
Provide exceptional customer service to internal and external customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly
Review pending activities/events and specific customer requests to ensure excellent customer service and customer experience
Demonstrate proficiency and full understanding of the Company plan member database including data elements, definition of case statuses and outcomes, case documentation requirements and the importance of meeting company metrics
Research and identify available financial assistance programs for specialty drugs that are prescribed for active members
Coordinate access to patient assistance programs; provide assistance to plan members and physician staff to complete all necessary financial assistance program forms and applications in a timely manner
Coordinate delivery and verify receipt of financial assistance forms and applications to plan members, physician offices, and financial assistance programs
Verify drug dispenses to members and compile audit trail of source documents and information for each dispense
Report any financial assistance program trends to supervisor
Communicate with plan member's health plan sponsor, Fund, or PBM as needed
Recommend improved processes and management methods to generate workflow optimization
Perform such other duties as needed or assigned by management.
Requirements:
Minimum 3+ years customer service experience (healthcare reimbursement and/or pharmaceutical experience preferred)
Excellent written and oral communication skills
Ability to multi-task and handle consistent workflow
Time management and prioritization skills
Computer, email and MS Office competence.
Preferred skills:
Bilingual communications
Certified Pharmacy Technician
Medical Assistant Certification
If this sounds like you, please contact us today!
Unable to sponsor visas for this position. Please encourage those authorized, to work in the U.S. without a visa, to apply!
Must be authorized to work in the U.S.!
Project Scheduler
Palm Beach, FL
Job Title: Construction Project Scheduler
Employment Type: Full-Time
We are seeking a detail-oriented and experienced Construction Project Scheduler to join our team. The Scheduler will be responsible for developing, monitoring, and updating project schedules to ensure timely completion of construction projects. This role is critical in coordinating with project managers, superintendents, subcontractors, and clients to maintain accurate timelines and identify potential delays or risks.
Key Responsibilities:
Develop and maintain detailed construction schedules using software such as Primavera P6, Microsoft Project, or Procore.
Collaborate with project teams to define project scope, milestones, and deliverables.
Monitor project progress and update schedules regularly to reflect changes in scope, resources, or timelines.
Analyze schedule impacts and provide recommendations for corrective actions.
Prepare and present schedule reports, including look-ahead schedules, critical path analysis, and delay impact assessments.
Coordinate with subcontractors and vendors to ensure alignment with the master schedule.
Support project planning meetings and provide scheduling input during preconstruction and construction phases.
Ensure compliance with contractual scheduling requirements and company standards.
Qualifications:
Bachelor's degree in Construction Management, Engineering, or related field (or equivalent experience).
3+ years of experience in construction scheduling, preferably in commercial or large-scale residential projects.
Proficiency in scheduling software (Primavera P6, MS Project, Procore, or similar).
Strong understanding of construction processes, sequencing, and project lifecycle.
Excellent analytical, organizational, and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.
Benefits:
Competitive salary and performance bonuses
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Associate Patient Care Coordinator - Naples, FL
Naples, FL
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Schedule: Monday to Friday, 8 AM - 5 PM
Location: Onsite - 15455 Collier Blvd, Unit 201, Naples, FL 34119
Primary Responsibilities:
Greets patients as they arrive and manage appropriate standard wait times
Complete check-in and check-out tasks to include patient demographic verification, insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
Collects co-payments, co-insurance, and deductibles and issues receipts
Processes walk-in patients and visitors
Periodic disinfection/cleaning of lobby area
Answers phones and schedules appointments
Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
Manages medical records (maintains, files/scans, prepares for schedule)
Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc
Establish and maintain effective working relationships with patients, employees, and the public
Performs all other related duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience in related work including data entry
Preferred Qualifications:
Prior medical office experience
Working knowledge of medical office procedures and medical terminology
Bilingual in English/Spanish
The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Scheduling Coordinator
Miami, FL
Field Service (Scheduling) Coordinator
Full-time Direct Placement
Miami, FL (Doral)
Miami Office
Hours: Monday through Friday, 8:00 am - 5:00 pm.
As a Field Service Coordinator for our Electrical Equipment Supplier Client, you'll play a pivotal role in managing a designated territory of Field Service Engineers. Your responsibilities will include coordinating all maintenance visits, emergencies, and installations within your territory. You'll handle crucial logistics such as travel coordination, part/equipment tracking, and addressing emergency maintenance requests. Additionally, you'll provide essential support to clients, handle challenging requests or escalations, and collaborate with various departments to ensure project completion. This role requires exceptional customer service skills, proficiency in administrative tasks, and the ability to thrive in a fast-paced environment.
Responsibilities:
· Manage a designated territory of Field Service Engineers, overseeing maintenance visits, emergencies, and installations.
· Coordinate logistics, including travel arrangements, part/equipment tracking, and emergency maintenance requests.
· Address challenging client requests or escalate issues as necessary.
· Collaborate with other departments to ensure project completion.
· Provide phone and email support to clients.
· Generate quotes for customers based on Field Service Recommendations.
· Prepare Field Service Reports based on data entered by Field Engineers.
Requirements:
· Associate's degree or equivalent.
· Minimum three years of experience in an office environment, with previous data entry experience required.
· Demonstrated history of administrative responsibilities.
· Excellent customer service, communication, writing, negotiation, and time-management skills.
· Proficiency in Microsoft 365 applications and advanced PC skills.
· Positive attitude, professionalism, and ability to work independently in a challenging environment.
· Proficiency in Adobe Acrobat and Microsoft Office applications (Word, Excel, Outlook).
· Strong attention to detail, confidentiality, reliability, and professionalism.
· Flexibility to adapt to evolving company needs.
Benefits:
· Paid time off
· 401K matching
· Medical, dental, and vision insurance
· Professional development assistance
· Referral program
· Paid holidays
· Short-term/long-term disability
· Life insurance
· Growth opportunities
· Up to $300/month non-taxed incentive for after-hours phone service (emergency only)
Practice Coordinator (Practice Team Lead)
Miami, FL
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
The Opportunity
As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth.
You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect.
What you'll likely work on:
Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members
Provide team support and leadership through training, coaching, and mentoring of team members and team recognition
Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics
Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts
Support the financial health of the practice through office budget review and managing copay and revenue cycle
Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed
In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health
Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance
All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered
Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
What you'll need:
At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare
Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture
Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
Strong written and verbal communication skills
Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored)
Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided)
Proven track record of leading successful change management and process improvement efforts preferred
Experience in healthcare, with a solid understanding of billing and insurance, is preferred
Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods.
Competitive salary: starts at $22.50 per hour
This is a full-time, in-person role based at our Brickell office in Miami, FL, working 40 hours per week. Shifts will be scheduled within the hours of 7:30am to 6:00pm ET, Monday through Friday.
One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire:
Taking care of you today
Paid sabbatical for every five years of service
Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
Protecting your future for you and your family
401K match
Credit towards emergency childcare
Company paid maternity and paternity leave
Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
In addition to the comprehensive benefits package outlined above, practicing clinicians also receive
Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Rounds - Providers end patient care one hour early each week to participate in this shared learning experience
Discounted rate to attend One Medical's Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.
Parts to Finish Scheduler
Charlotte, NC
div class="job-preview-details" div class="vertical-padding" div Full-time/div /div div class="job-listing-header"Description/div divpstrong JOB SUMMARY/strong/pp The Service Tech Coordinator's principal function is to support the sales team by coordinating the logistics, scheduling, and completion of a job in as efficient and timely manner as practical in accordance with Markraft's Core Values./ppbr//ppstrong ESSENTIAL DUTIES AND RESPONSIBILITIES/strong eminclude the following. Other duties may be assigned./em/pulli Schedule deliveries and job completions within predetermined lead times by monitoring product and resource availability. /li/ulpstrong This includes:/strong/pulli Product from manufacturers (cabinets, tops, accessories), Product from suppliers (countertops), Service Technicians availability/lili Monitor Service Technicians weekly hours and schedule accordingly/lili Coordinate and deliver service orders between sales teams and Service Technicians/lili Utilize computer programs and any other equipment/tools as required by position/lili Other duties as may be required/li/ulpstrong SUPERVISORY RESPONSIBILITIES/strong em This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems./em/pulli None/li/ul/div
div class="job-listing-header"Requirements/div
div data-bind="html: Job.Requirements"pstrong EDUCATION, EXPERIENCE amp; QUALIFICATIONS/strong em To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./em/pulli Communication - Giving and receiving information effectively in writing, orally and non-verbally/lili Customer Service - Showing sensitivity to the needs and feelings of internal and external customers/lili Initiative - Actively attempts to influence events and achieve goals; self-starting rather than passive acceptance. Taking action to achieve goals beyond what is necessarily called for/lili Judgment - Making rational and realistic decisions based on logical assumptions and which reflect factual information and consideration of organizational resources/lili Leadership - Utilization of appropriate interpersonal styles and methods in guiding individuals or groups toward task accomplishment/lili Planning/organization - Establishing a course of action for self and/or others to accomplish a specific goal, planning proper assignments of personnel and appropriate allocation of resources/lili Product Knowledge - Understanding the products and services offered by your Company/lili Prospecting - Identifying, qualifying, and researching leads for new installers/li/ulpstrong PHYSICAL DEMANDS/strongem The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./em/pulli Ability to sit at computer monitor for extended periods throughout the day./lili Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 25 pounds; to see well enough to discern differences in quality of documents and files./li/ulpstrong WORK ENVIRONMENT/strong em The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./em/pulli General working conditions/lili Office/Workshop environment/lili May have to meet tight deadlines/li/ulpbr//ppbr//ppstrong OUR BENEFITS/strong/pulli Health Insurance (Medical, Prescription, Dental, and Vision)/lili Life Insurance/lili Disability Insurance/lili Paid Holidays and Time Off/lili 401(k) Plan with company matching/li/ulpbr//ppem Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances./em /ppbr//ppem We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email Accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed./em/ppbr//p/div
/div
Lead Veterinarian -Amazing Opportunity + Flexible Schedules - Brandon, FL
Brandon, FL
Full time Lead Veterinarian - Amazing Opportunity + Flexible Schedules - Brandon, FL
We are looking for a full time Lead Veterinarian to join our partner hospital team in Brandon, FL. The ideal candidate will have a strong background in veterinary medicine and a passion for providing excellent patient care.
Responsibilities of the Lead Veterinarian include:
Providing medical care to animals
Performing surgery and other procedures
Diagnosing and treating illnesses
Managing the veterinary team
Developing and implementing treatment plans
Educating clients about pet care
Qualifications for the Lead Veterinarian position include:
Doctor of Veterinary Medicine (DVM) degree
At least 5 years of experience as a veterinarian
Strong clinical skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
We offer a competitive salary and benefits package, including flexible hours and a generous vacation policy. We are a family-friendly workplace and we offer a supportive environment where you can grow and develop your career.
Ideal Candidate:
This role is ideal for veterinarians of all experience levels. The clinic values individuals who are passionate about veterinary medicine, eager to learn, and committed to making a positive impact on animal care in the community. How to Apply:
If interested please send a copy of your resume to ************************** and fill out our online application.
For further inquiries, please contact: Sam Ortiz
Senior Talent Acquisition Specialist
Phone: **************
Email: **************************
Equal Opportunity Employer:
The clinic is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Patient Financial Advocate
Asheville, NC
Working inside the clinical facility, manage patient account problems by working directly with the patient to identify payment solutions, utilizing special qualifications and sliding fees, and initiating the discharge process. SPECIFIC RESPONSIBILITIES:
* Provide guidance and education to all patients who have or are expected to have patient responsibility balances for accessing discount programs, applying for Medicaid programs, setting up payment plans, qualifying for MAHEC Charity Care and other MAHEC fully funded programs.
* Maintain established policies and procedures for patient billing and stay abreast of current state and federal guidelines and laws pertaining to collections.
* Responsible for coordinating the discharge process according to MAHEC's discharge policy
* Responsible for qualifying applicants for MAHEC Charity Care, governmental assistance programs, MAHEC fully funded programs.
* Utilize estimating tools to determine patient responsibility amounts and communicate with the patient.
* Perform duties related to Collections to include generate and mail collection letters, receive phone calls from patients related to collection balances and other collection activities as assigned.
This role description is a general description of the essential job functions. It is not intended to describe all the duties the Patient Financial Advocate may perform.
KEY COMPETENCIES:
* Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.
* Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
* HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
* Interpersonal Skills
Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.
* Organizational Values
Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.
* Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.
SPECIFIED SKILLS
* COMPUTER
* Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.
* Advanced skills in a Medical Office Management software program, preferably Allscripts.
* FOREIGN LANGUAGE
* Spanish speaking skills preferred.
PHYSICAL DEMANDS
* Not Applicable.
SUPERVISORY RESPONSIBILITIES:
* N/A
EDUCATION AND EXPERIENCE
* MINIMUM QUALIFICATIONS:
* Associate degree, three years relevant experience, or comparable combined education and/or experience. Experience must include telephone collection calls, work with aged accounts receivable, and extensive computer experience.
* PREFERRED QUALIFICATIONS:
* Medical office experience.
SCHEDULE:
Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
POSITION COMPENSATION:
$22.31/hour, full time with full benefits available
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
Patient Financial Advocate
Delray Beach, FL
About Us
We are a rapidly growing national substance use disorder treatment provider based in South Florida. Our mission is to restore the lives of all those suffering with substance use disorders. Long term, our aim is to lead the way in ethical standards, successful outcomes, and client-centric care. We have a caring and inviting work environment with ample opportunities for growth during our expansion.
Join us as we continue to provide unwavering dedication to our clients, compassion & care for their families and ethical & professional excellence for our staff.
Join Our Team
We are seeking an organized, detail oriented, and compassionate Patient Financial Advocate to join our team! The Patient Financial Advocate is responsible for reviewing insurance policy coverage and preparing the family and/or patient for all financial responsibilities related to services, collections of outstanding accounts receivable dollars from the existing client patient base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. An ideal candidate possesses a unique understanding of how to execute the collection and recovery process while maintaining a sensitive yet professional demeanor with our patients.
Benefits
In addition to competitive pay, we offer full benefits including medical, vision, dental, paid time off, tuition incentives, 401k with company matching, and more!
Requirements
To be considered for the Patient Financial Advocate position, you will need:
Experience in patient responsibility and collections in a healthcare setting
Experience in the mental health and substance use disorder treatment industry
Bachelor's degree in related field preferred, high school diploma required
Knowledge of CRM and EMR systems (Salesforce and Kipu)
Strong Microsoft Excel skills required
Knowledge of compliance and regulations, including patient privacy
Ability to work independently and take initiative
Organizational skills, communication skills, and attention to detail
Responsibilities
Reviewing open accounts for collection efforts.
Assists admissions in speaking to family regarding insurance and patient resp. questions
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates and room/board fees based on level of care.
Identify issues attributing to account delinquency and discuss them with management
Provide timely follow-up on payment arrangements.
Mail correspondence to customers to encourage payment of delinquent accounts.
Faxes documents to accounts and follow up.
Research and solve payment discrepancies
Coordinate with DRM and third-party collections agency for severely delinquent accounts
Pay: $45,000-65,000
Schedule: Full-time, Monday to Friday
Location: Delray Beach, FL (in-office)
Apply today!
Patient Financial Advocate
Asheville, NC
Working inside the clinical facility, manage patient account problems by working directly with the patient to identify payment solutions, utilizing special qualifications and sliding fees, and initiating the discharge process.
SPECIFIC RESPONSIBILITIES:
Provide guidance and education to all patients who have or are expected to have patient responsibility balances for accessing discount programs, applying for Medicaid programs, setting up payment plans, qualifying for MAHEC Charity Care and other MAHEC fully funded programs.
Maintain established policies and procedures for patient billing and stay abreast of current state and federal guidelines and laws pertaining to collections.
Responsible for coordinating the discharge process according to MAHEC's discharge policy
Responsible for qualifying applicants for MAHEC Charity Care, governmental assistance programs, MAHEC fully funded programs.
Utilize estimating tools to determine patient responsibility amounts and communicate with the patient.
Perform duties related to Collections to include generate and mail collection letters, receive phone calls from patients related to collection balances and other collection activities as assigned.
This role description is a general description of the essential job functions. It is not intended to describe all the duties the Patient Financial Advocate may perform.
KEY COMPETENCIES:
Communication Skills
Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient's family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.
Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC's organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
Interpersonal Skills
Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.
Organizational Values
Adherence to MAHEC's founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.
Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.
SPECIFIED SKILLS
COMPUTER
Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.
Advanced skills in a Medical Office Management software program, preferably Allscripts.
FOREIGN LANGUAGE
Spanish speaking skills preferred.
PHYSICAL DEMANDS
Not Applicable.
SUPERVISORY RESPONSIBILITIES:
N/A
EDUCATION AND EXPERIENCE
MINIMUM QUALIFICATIONS:
Associate degree, three years relevant experience, or comparable combined education and/or experience. Experience must include telephone collection calls, work with aged accounts receivable, and extensive computer experience.
PREFERRED QUALIFICATIONS:
Medical office experience.
SCHEDULE:
Regular attendance on-site is an essential function of this position. Typical business hours are Monday - Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.
POSITION COMPENSATION:
$22.31/hour, full time with full benefits available
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to ******************* for support in your job search process. You could be the talent we are seeking for this or other opportunities.
Senior Scheduler (On-site) - Indianapolis, Indiana
Indianapolis, IN
Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula:
Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.
If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.
We are looking for a driven and capable Senior Scheduler to support us with the development of multiple data center projects for one of the top technology companies in the world. This is a client-facing role. You will be responsible for performing more complex aspects of planning and scheduling, including planning, change management, scheduled maintenance, and multi-project resource management.
We are looking to bring in dedicated individuals with a passion for innovation, and talent for multi-tasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.
RESPONSIBILITIES:
Establish a strong relationship with the client and communicate with both technical and management-level personnel
Review project plans, requirements, and specifications
Work with the client and contractors to establish work breakdown structures (WBS), CPM baseline schedules, and integrated master schedules (IMS)
Load schedules with resource and cost information
Perform resource analyses to identify potential bottlenecks and resource strain
Update, maintain, and revise monthly and weekly schedules and reports
Prepare PowerPoint decks and present to management on progress, findings, and recommendations
Coordinate and conduct reviews of consultants, contractors, and vendor schedules, to ensure plans are achievable and meet the client's standards and contract specifications
Report on comparisons of monthly schedule updates - including changes, delays, or accelerations
Track, analyze, and prepare onsite construction productivity reports
Developing and implementing an earned value system (EVM) that accurately measures project work progress and performance
Identify program and project risks and provide recommendations to mitigate the impact of these risks
Perform what-if and delay analyses as needed
Act as the primary communication link between the company and clients regarding contracts and project progress and the ability to handle client demands
Perform other related duties as required and assigned
QUALIFICATIONS:
Required Qualifications:
12+ years of construction planning and scheduling experience
Bachelor's degree in construction engineering, engineering, project management, or related technical field
An excellent understanding of construction and scheduling best practices
Highly proficient in Primavera P6, including resource management (resource and cost loading, tracking, leveling, reporting, etc.)
Highly proficient in Microsoft Project
Experience developing various types of reports, targeting different audiences (i.e., critical path reports, resource histograms, forecast reports, etc.)
Experience in client-facing positions
Demonstrated ability to understand technical and complicated construction programs and the ability to communicate progress to both technical and management-level personnel
Strong communication skills, including the ability to communicate with any audience clearly and accurately
Advanced in Microsoft Office programs, especially, Excel (reporting and dashboards)
Preferred Qualifications:
Master's degree in Construction Management
Microsoft Power BI experience
Data center experience
Earned Value Management experience
PSP or PMI-SP certification
Active membership in PMI, AACEi, or similar associations
POSITION DETAILS:
Position: Senior Scheduler
Primary Location: Indianapolis, Indiana (On-site)
Position Classification: Salary-based full-time regular hours.
Current US work permit required: This position does not offer sponsorship for employment (e.g., H-1B visa sponsorship or transfer not offered)
Benefits: Medical insurance (including dental and vision coverage), life insurance, annual performance-based bonus, and paid time off
PRODUCTIVITY TOOLS:
Primavera P6
Microsoft Project
Microsoft Office
Microsoft 365
Power BI
Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.
At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.
Senior Scheduler (On-site) - Indianapolis, Indiana
Indianapolis, IN
Job Description
Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula:
Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.
If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.
We are looking for a driven and capable Senior Scheduler to support us with the development of multiple data center projects for one of the top technology companies in the world. This is a client-facing role. You will be responsible for performing more complex aspects of planning and scheduling, including planning, change management, scheduled maintenance, and multi-project resource management.
We are looking to bring in dedicated individuals with a passion for innovation, and talent for multi-tasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.
RESPONSIBILITIES:
Establish a strong relationship with the client and communicate with both technical and management-level personnel
Review project plans, requirements, and specifications
Work with the client and contractors to establish work breakdown structures (WBS), CPM baseline schedules, and integrated master schedules (IMS)
Load schedules with resource and cost information
Perform resource analyses to identify potential bottlenecks and resource strain
Update, maintain, and revise monthly and weekly schedules and reports
Prepare PowerPoint decks and present to management on progress, findings, and recommendations
Coordinate and conduct reviews of consultants, contractors, and vendor schedules, to ensure plans are achievable and meet the client's standards and contract specifications
Report on comparisons of monthly schedule updates - including changes, delays, or accelerations
Track, analyze, and prepare onsite construction productivity reports
Developing and implementing an earned value system (EVM) that accurately measures project work progress and performance
Identify program and project risks and provide recommendations to mitigate the impact of these risks
Perform what-if and delay analyses as needed
Act as the primary communication link between the company and clients regarding contracts and project progress and the ability to handle client demands
Perform other related duties as required and assigned
QUALIFICATIONS:
Required Qualifications:
12+ years of construction planning and scheduling experience
Bachelor's degree in construction engineering, engineering, project management, or related technical field
An excellent understanding of construction and scheduling best practices
Highly proficient in Primavera P6, including resource management (resource and cost loading, tracking, leveling, reporting, etc.)
Highly proficient in Microsoft Project
Experience developing various types of reports, targeting different audiences (i.e., critical path reports, resource histograms, forecast reports, etc.)
Experience in client-facing positions
Demonstrated ability to understand technical and complicated construction programs and the ability to communicate progress to both technical and management-level personnel
Strong communication skills, including the ability to communicate with any audience clearly and accurately
Advanced in Microsoft Office programs, especially, Excel (reporting and dashboards)
Preferred Qualifications:
Master's degree in Construction Management
Microsoft Power BI experience
Data center experience
Earned Value Management experience
PSP or PMI-SP certification
Active membership in PMI, AACEi, or similar associations
POSITION DETAILS:
Position: Senior Scheduler
Primary Location: Indianapolis, Indiana (On-site)
Position Classification: Salary-based full-time regular hours.
Current US work permit required: This position does not offer sponsorship for employment (e.g., H-1B visa sponsorship or transfer not offered)
Benefits: Medical insurance (including dental and vision coverage), life insurance, annual performance-based bonus, and paid time off
PRODUCTIVITY TOOLS:
Primavera P6
Microsoft Project
Microsoft Office
Microsoft 365
Power BI
Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.
At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.
Dme Biller/ Patient Advocate
Delray Beach, FL
Next Gen Medical Supplies, Inc is seeking a Durable Medical Equipment Billing Specialist/ Patient Advocate join our growing organization. Our ideal candidate is a self-starter, ambitious and reliable individual. Primary responsibilities include having an expensive background of the Brightree DME Software and years of experience with billing.
We are growing rapidly and have an exciting opportunity for the right individual to help us grow our company.
REQUIRED EDUCATION, TRAINING AND/ OR PROFESSIONAL EXPERIENCE:
Associate degree or Bachelor's degree preferred.
DME BILLING
Brightree software knowledge/familiarity is a must!
Experience with Durable Medical Equipment Supplies is a must
Knowledge of CPAP, Diabetic Supplies etc
Extensive knowledge of the industry, and Medicare Guidelines for Medical supplies.
Must be efficient with automated office equipment including computers, calculators, phone and copiers.
Excellent customer service skills and comfortable speaking on the phone with physicians and patients.
EXPECTED PROFESSIONAL COMPETENCIES:
Our patients are our top priority! Always conduct yourself in a professional manner and have a positive attitude.
Good working knowledge of English both verbal and written, including correct grammatical form to articulate and/ or correspond with teammates, patients and management.
Must have the ability to multi-task in an ever-changing environment that can be stressful at times.
Possess good interpersonal skills; ability to work independently and as part of a team.
Computer literacy in standard office applications; i.e. Windows, MS Word, Excel; ability to learn and master industry specific software applications.
Must have good listening, problem solving, critical thinking and analytical skills.
Adapts to stressful situations and demonstrates multi-tasking capabilities when dealing with frequent changes in an ever evolving work environment.
Supports the company culture within the organization by adhering to policies, practices and the company's mission statement.
Job Type: Part time/ Full-time
Benefits:
Flexible schedule
Paid time off
Paid training
Schedule:
Monday to Friday
Patient Experience Advocate, Patient Experience, FT, 8:30A-5P
Boca Raton, FL
Patient Experience Advocate, Patient Experience, FT, 8:30A-5P-150391Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description
Responsible for building trusting relationships with patient/families. Manages patient/family compliments, complaints & concerns. Is a facilitator between patient/family, administration, staff, and physicians. Responsible for the collaboration with stakeholders across the organization to work towards an appropriate resolution. Servers as a link for process improvement through investigation findings. Provides professional and empathetic advocacy for patients/families. Accountable for accurate/detailed documentation. Investigates, provides feedback to appropriate leadership and ensures complex issues are resolved within established time frames. Responsible for communicating with all parties involved keeping patients/families informed. Projects a positive and helpful demeanor while advocating on behalf of the patient. Responsible for maintaining patient/family confidentiality. Presents and communicates with all levels of the organization. Navigate seamlessly between departments and divisions. Requires a self-directed individual with the ability to exercise independent critical/strategic judgment & thinking, and master problem-solving skills. An exceptional communicator who maintains a professional, calm, and empathetic demeanor while constructively addressing concerns from internal or external customers.
Estimated pay range for this position is $18.59 - $22.49 / hour depending on experience.Qualifications Degrees:
High School,Cert,GED,Trn,Exper.
Additional Qualifications:
Must be self-directed with strong conflict-management and problem-solving skills.
Requires a critical thinker who is able to work with minimal supervision.
Professional demeanor, service, goal and detail-oriented, organized and compassionate.
Excellent interpersonal and communication skills.
Fully proficient in computer applications used in day-to-day functions.
Ability to extract data and discover patterns in data sets.
Preferred: Patient/Guest relations or social work background.
Bilingual English/Spanish required.
Job Non-Clinical and Administrative Customer ServicePrimary Location Boca RatonOrganization Baptist Health Medical GroupSchedule Full-time Job Posting May 15, 2025, 4:00:00 AMUnposting Date OngoingEOE, including disability/vets
Call Center Patient Advocate
Greenwood, IN
Full-time Description
The WellFund Patient Advocate builds working relationships, solves problems, and supports patients through the application process and follow-up. They work as part of a team in a call center environment. A Call Center Patient Advocate exhibits superior customer service skills and provides prompt courteous service to patients.
Essential Duties of the Position
Handles a high volume of telephone calls
Maintains patient database
Maintains daily work queues
Provides technical assistance on agency issues, services, and programs
Maintains and/or creates files for record keeping systems
Sorts, labels, electronically files, and retrieves documents or other materials; including from the HPE overnight process
Ensures adequate documentation is maintained
Collects and reviews patient information to determine patients' eligibility
Completes Medicaid applications online using the FSSA Benefits Portal
Prepares documents and reviews them for accuracy and completeness
Communicates clearly, timely, and positively with patients, coworkers, and clients
Good communication and interpersonal skills
Ability to learn quickly and navigate effectively through multiple systems and EMRs.
Professional attitude and the ability to maintain composure in urgent or confrontational situations
Effective critical thinking, problem solving, and conversational skills
Display strong organization and time management skills
Work independently and must be multi-task oriented
Team player attitude
Develops and retains professional relationship with on-site hospital staff
Maintains confidentiality at all times (i.e. PHI, HIPAA, and HITEC)
Supports the mission and goals of the company
Responsibilities of the Position
Exemplifies the Mission, Vision, and Core Values of RevOne Companies in all personal and professional behavior and is a role model to all associates
Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs and goals
Maintains working knowledge of departmental and hospital policies and procedures through participation and by reading updates and other provided communication
Works in collaboration with the Call Center and On-site Patient Advocates, supporting their efforts through teamwork and the acceptance of additional assignments
Requirements
Computer proficiency skills are required
Ability to learn multiple databases and EMRs
Ability to multi-task (speaking on the phone, searching databases, and typing)
Excellent verbal and written communication skills
Ability to work in fast-paced, changing environment
Epic experience is a plus
High School diploma or equivalency
One year of experience as a Patient Advocate or an equivalency of training and experience combined
Considerable knowledge of Medicaid programs
Considerable knowledge of the Federal Marketplace
General knowledge of all agency and community programs and services which could affect the client/applicant
Good mathematical reasoning and computational skills
Ability to read, analyze, and interpret rules, regulations, and procedures
Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures
Ability to work with others on your team to complete a task
Ability to perform job functions within structured time frames
Must have the ability to perform repeated tasks with a high level of accuracy
Must have working knowledge of HIPAA, FDCPA, and Red Flag regulations
Difficulty of Work
The work can include some difficult aspects such as dealing with patients on the phone. A detailed two-week training and then daily guidance is provided. A team leader is seated in the same area as the Patient Advocate to further assist. Judgment in addressing patients is required.
Responsibility
The incumbent works in a team environment, but takes calls on his or her own. Calls are recorded and randomly checked for training purposes. Errors may be caught, but not immediately. Work is mostly independent in nature. The incumbent makes a substantial impact on patients' lives. For this reason, it is vital to maintain accuracy, empathy, and efficiency when working with the patients.
Personal Work Relationships
The incumbent must deal with a variety of staff levels, conditions, and circumstances. The incumbent works with colleagues, team leads, supervisors and management staff. A professional demeanor and tone are required at all times.
Senior Construction Scheduler
Miami, FL
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together.
Role description:
Arcadis has an immediate opportunity for a Senior Construction Scheduler for our team in Miami. In this role, you will use your scheduling expertise for large airport/transportation infrastructure projects.
Role accountabilities:
* Independently review, analyze and report on baseline schedules submitted by contractors
* Independently review and analyze monthly schedule updates and complete reporting requirements
* Coordinate review of the project schedule updates with the appropriate staff
* Review and analyze contractors submitted Time Impact (Entitlement) Analysis, report on findings and assist the client in the negotiation of time extensions
* Scheduling including related cost loading, cost status reporting, cash flow projections, task/confirmation lists, claims analysis, overall assessment of the program status and periodic reports for oversight management and field coordination
* Follow appropriate internal control safeguards to ensure consistent reporting of accurate information
Required Qualifications:
* Bachelor's in Civil Engineering, Architecture or Construction Management
* 12+ years of project scheduling experience in construction
* Advanced or Proficient experience with Primavera P6
Key Skills and Abilities:
* Specialized skills and proficiency with project/program controls software and web-based program management systems; proficient in P6 and MS Project
* Ability to produce quality materials within tight time frames and simultaneously manage several assignments
* Ability to participate in and facilitate group meetings
* Excellent professional written and verbal communication and interpersonal skill
* Experience in project schedules related to construction
Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.
Together, we can create a lasting legacy.
Our Commitment to Equality, Diversity, Inclusion & Belonging
We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.
Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 20 days PTO that accrue per year. The salary range for this position is $110,000 - $150,000 Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location.
Join Arcadis. Create a Legacy.
#LI-BB1 #LI-ONSITE #ANA-Mobility-Jobs #ANA-Construction
Bi-lingual Dental Scheduler
Jeffersonville, IN
Unique has been rated as one of the top ten employers in Southern Indiana!
Join a Team That Values Your Voice-In Both English and Spanish!
Serving dental practices across North America, Unique Dental Scheduling is a fast growing business in Southern Indiana providing phone-based appointment scheduling for dental patients.
For 25 years, Unique has helped our customers grow through constant dedication to excellence in service, quality and value. We have built our reputation on effective and flexible solutions, accuracy, innovation, creative use of technology, and the highest professional and ethical standards.
Our environment is team-oriented, family friendly and flexible. Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and rewarding work experience. Unique's steady growth creates regular opportunities for career advancement and professional development--for ALL of our employees
Introduction to Role:
Unique Dental Scheduling is a remote call center . You will have back-to-back calls throughout your entire shift, immediately navigating from one caller to the next to efficiently schedule appointments for our clients. We expect accuracy in appointment scheduling, data entry, and information shared with both patient and client - and we set you up for success with our continuing training and professional development. We believe that each job or role a person has with any company is an opportunity to learn and enhance skills that will take you where you want to be years from now. Calls are measured in accordance with traditional call center statistics. For example, (AHT) your average time spent on a call, (Conversion) how often you are able to schedule a patient, and (Adherence) meeting the minimum time spent on the phones.
Fluent in both English and Spanish?
Would you love to help others and be the friendly voice that supports patients and dental practices across the country? If so, we'd love to have you on our team!
Many of our patients feel most comfortable communicating in Spanish-and we want them to feel heard, understood, and respected. Your bilingual skills help bridge that gap and ensure every patient gets the excellent service they deserve!
(IF DENTAL EXPERIENCE):
If you have experience with dental or medical, you get to enjoy the patient interaction by assisting them schedule their needed appointments ; however, we are unable to give clinical advice over the phone. An added bonus is that paperwork, physical requirements, and typical job functions for an office/clinical setting do not apply.
Equipment and training will be provided. A strong internet connection is required. Our full-time shift availability includes Monday - Friday, mid-day and evenings. We also have part-time flexible schedules available. Our agents' schedules are the same week after week for our employees' convenience and consistency.
Those who are successful in this role have traits such as:
Multitasking
Computer savvy (including typing speed of 40wpm)
Eagerness to assist
Excellent customer service
Reliability
Excellent use of English language
Fluency in Spanish
Essential Duties and Responsibilities:
Answer calls within 3 seconds or less.
Complete a standard call within 5 minutes.
Provide excellent patient care/customer service at all times.
Manage time efficiently while both on and off the phones.
Prioritize tasks/calls in order of importance.
Respond cooperatively to constructive criticism.
MUST be able to ensure a distraction free work environment
Education/Experience Requirements:
High school diploma or equivalent required
2 year post high school education preferred
1-2 years customer service experience required; phone-based highly preferred
Fluency in Spanish
Additional Requirements:
Must have high-speed internet connection.
Must pass a pre-employment background screen.
Must successfully pass ALL pre-employment assessments.
Must provide two work references with their current contact information at time of the interview.
Summary of Employment:
The ideal candidate will be conscientious, respectful, and efficient, have a positive attitude, and thrive in a fast paced environment. Excellent attendance, the ability to apply feedback, and exceptional communication skills are necessary for success. Those who are goal-oriented, flexible, and have excellent patient care will have an advantage in this role. Specifically seeking effective time managers and critical thinkers.
Available schedules:
Full-time: M-F, flexible schedules between 10:00am EST - 9:00pm EST. Also, Tues-Sat--11:30am-8:00pm EST
Benefits:
Unique offers a full suite of benefits including:
Healthcare through Cigna
Dental, Vision-premium paid
Employee Assistance Program
Paid vacation and sick leave
Paid Holidays
401k; 4% company match
Life insurance, premium paid
Long-term disability, premium paid
Short-term disability
Professional development
Bonuses
Possible cost of living differential in base pay depending on location
Due to the large number of applications, please DO NOT call about the status of your application. We will follow up with you according to our application process.
Unique provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Bilingual Patient Advocate (Spanish/English)
Hialeah, FL
Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located 100% onsite at a hospital in Hialeah, FL. The Full-Time schedule for this role will be Monday- Friday; 8:00am to 4:30pm.
Job Summary:
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility and government agencies.
Essential Duties and Responsibilities:
Screen uninsured hospital patients in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved
* Detailed, accurate and timely documentation in applicable Company programs and the hospital systems on all cases worked
* Provide exceptional customer service skills at all times
* Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases
* Maintain assigned work queue of patient accounts
* Collaborate with hospital staff, case managers, social workers, financial counselors
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* Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted
* Request home visits as needed to acquire documentation
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage
* Participate in additional training requirements in an effort to stay abreast of the ever-changing rules and regulations associated with the various governmental programs
* Other duties as assigned.
Qualifications and Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* Some college coursework preferred
* Prior hospital experience preferred
* The successful candidate must speak, read, and write both English and Spanish
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs preferred
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written to a variety of individuals
* Ability to multitask and ability to function in a fast-paced environment
Benefits:
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
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