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Communications Officer resume examples for 2025

Zippi

Build a better Communications Officer resume with Zippi, your AI resume builder robot.

Updated March 26, 2025
6 min read
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How to write a communications officer resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the communications officer role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in communications officer-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the communications officer position.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some communications officer interviews.

Here are example skills to include in your “Area of Expertise” on a communications officer resume:

  • Affordable Housing
  • Non-Emergency Telephone Calls
  • Customer Service
  • Computer Aided Dispatch
  • Public Safety Agencies
  • CAD
  • EMS
  • Emergency Situations
  • Press Releases
  • Law Enforcement Agencies
  • Criminal History
  • Computer System
  • Dispatch System
  • CPR
  • Facebook
  • Twitter
  • External Communications
  • Communications Equipment
  • Stressful Situations
  • Radio Traffic
  • Background Checks
  • Radio Systems
  • Radio Communications
  • Dispatch Police
  • Medical Services
  • EMD
  • Non-Emergency Phone Calls
  • CCTV
  • Two Way Radios
  • Community Supervision

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the communications officer position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write communications officer experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

  • Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
  • What were your responsibilities or goals?
  • How did you accomplish them?
  • Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from communications officer resumes:

Work History Example #1

Emergency Dispatcher

American Red Cross

  • Maintained NAEMD, NCIC/IDACS certification; verified, entered and modified warrants and manipulated NLETS/DMV requests from officers.
  • Performed trouble shooting for deliveries and order related problems and ensured timely delivery of customer merchandise.
  • Performed record/background checks on suspects via NCIC.
  • Certified: NCIC, AED/CPR, KCJIS, Adv EMD, FEMA and KDOT
  • Installed, operated and maintained $18.5M in satellite communications systems for the 726th Air Control Squadron, US Air Force.

Work History Example #2

Communications Officer

CBS

  • Used CLEAN/NCIC/JNET databases to run information and wanted checks.
  • Required knowledge of basic CPR and First-Aid and responsible for making accurate and timely judgments for the situations put into.
  • Answered 15+ lines in heavy volume call center operating PBX switchboard console and ACD terminal directed calls to appropriate personnel and department
  • utilized all CAD system tools to input all calls using proper type code and protocol.
  • Dispatched appropriate fire/ems/police units to calls.

Work History Example #3

Police Dispatcher

Boone County

  • Assisted the County in being recognized as an accredited center of excellence for Police, Fire, and EMS through IAED.
  • Answered emergent and non emergent calls for assistance from Police, Fire and EMS in Boone County.
  • Entered and maintained data in the CAD, State and Federal Computer systems.
  • Maintained current Emergency Medical Dispatcher and CPR/AED Certifications.
  • Maintained accurate documentation within CAD sheets for field crew safety and pertinent patient information obtained during the interrogation process.

Work History Example #4

Associate Editor

The Battalion

  • Worked with newspaper section editors to design page layouts.
  • Designed features page every production night in InDesign Uploaded all features content to website daily.
  • Promoted content via social media (Twitter, Facebook).
  • Designed roughly three-to-four pages per week and trained sports desk personnel to use InDesign software.
  • Coordinated print magazine layout with art, editorial and production departments.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from communications officer resumes:

Master's Degree In English

University of California - Davis, Davis, CA

2015 - 2016

Highlight your communications officer certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your communications officer resume:

  1. Communications Training Officer (CTO)
  2. Emergency Medical Dispatcher
  3. Emergency Medical Dispatcher Certification (EMD)
  4. Certified Medical Interpreter - Spanish (CMI)
  5. Network 5 Certification
  6. Certified Information Systems Security Professional (CISSP)

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