Service Executive - AEBA
Remote Client Services Professional Job
Amalgamated Employee Benefits Administrators (Amalgamated) provides third party benefit administration (including pension, medical and collections and billing) to self-insured clients. As a Service Executive (SE) at Amalgamated, you will play a pivotal role in our continued success.
As a member of the Amalgamated Account Management team, the SE is a critical contributor to achieving a high level of client satisfaction while supporting the overall operational and technical solutions of our third party benefit administration services. The SE will work closely with the Vice President and Account Executive in responding to product or service inquiries, solving problems, and ensuring client satisfaction. The SE will also support the implementation of new accounts and oversee overall client satisfaction post sale.
Elevate your career and become part of our mission to exceed our clients' expectations with the highest level of efficiency, flexibility, expertise and employee benefit compliance.
What You Will Do:
Responsible for promptly responding to simple and complex inquiries, solving non-routine problems using independent judgment and discretion, and ensuring client satisfaction with products and services
Ā· Coordinate with Account Executives to anticipate client needs and navigate potential problems while providing solutions and support.
Ā· Participate in new account installations to introduce the concept of the Account Team and familiarize themselves with the account.
Ā· Act as primary contact for inquiries from clients, brokers, Fund Trustees, Fund Administrators and Fund Professionals.
Ā· Assist the Account Executive in scheduling and preparing Fund Trustee presentations, ensuring thorough, high quality, error-free, professional documents, as requested.
Ā· Develop and maintain effective business partnerships to proactively manage service issues; communicate clearly, accurately, and effectively with all business partners including Billing, Eligibility, Claims and Customer Service.
Ā· Participate in regularly scheduled feedback and information exchange sessions with key business partners.
Ā· Fully support Sales and Account Management in achieving their business goals and objectives.
Ā· May make on-site presentations to existing and prospective clients to educate and inform.
Qualifications:
Ā· Minimum 4-year college degree or equivalent work experience.
What You Will Bring:
Proven success operating in a fast-paced, customer service environment.
Ability to work independently, multi-task and prioritize projects and deliverables.
Strong organizational and time management skills.
Must be dependable and demonstrate punctuality and good attendance.
Excellent communication skills (written and verbal).
Benefits from Amalgamated:
Hybrid work environment. 4 days in White Plains, NY with 1 scheduled work from home day.
Commuter benefits including free onsite parking and shuttle service from White Plains Train Station.
Training, growth and development opportunities.
Generous vacation, paid time off and holidays.
Subsidized company-sponsored Medical, Dental, and Vision insurance.
Employer sponsored life insurance and long-term disability.
Employee Assistance Program.
401K plan with employer contribution.
Defined benefit pension.
A team working environment with an established culture of inclusion and belonging which supports a healthy work/life balance.
Employee recognition events.
Customer Service - Work from Home $45 per hour
Remote Client Services Professional Job
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFourās Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-EmotionĀ® insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Additional information:
Salary: 45
Frequency: Per hour
Remote Job: Fully in-person
Employment type: Full-time
Experienced Client Service Associate - Wealth Management (H)
Remote Client Services Professional Job
We are an independent, fee-only financial planning and investment management firm that has been deeply rooted in the Northern Virginia area for over 20 years. With nearly $700 million in assets under management, we serve a select group of high-net-worth individuals, businesses, and institutions. We are committed to making a meaningful difference in our clients' lives through compassion and striving to go above and beyond their expectations. We know an environment like ours is built from within, so we foster a supportive and team-oriented culture and emphasize strong collaboration and communication. Our team genuinely likes and cares for one another, and we are always willing to support each other to create an exceptional experience for our clients and one another. We offer a well-defined career path with clear opportunities for advancement, ensuring that every employee has the resources and support to succeed.
As an Experienced Client Service Associate with our firm, you will work within the operations team the majority of the time while also supporting administrative tasks that are essential to keeping the office running smoothly. In addition to having some working knowledge of industry software, systems, and processes, you are exceptionally organized, have amazing attention to detail, and are committed to delivering a smooth and confidence-inspiring experience for our clients with every interaction. Whether it's answering the phones, completing paperwork, handling service requests, or ordering office supplies, you tackle it with a service heart and an accuracy and efficiency that can't be beaten. You are a solutions-oriented professional who embraces technology. You are proactive, have impeccable follow-through, and take immense pride in your work and your reliability. You love to learn and are always finding ways to improve and expand your impact.
Duties & Responsibilities:
Spend approximately 80% of your time working with the firm's operations team and 20% handling essential administrative tasks
Complete and submit forms for new account openings, address changes, beneficiary updates, and other custodial documentation for Charles Schwab and Fidelity Investments
Actively maintain and update client records within our CRM system (Tamarac)
Download, upload, and manage documentation within secure portals, ensuring accurate filing and record-keeping
Scan, copy, and distribute materials to clients, external professional contacts, and internal staff via email or mail
Assist with website updates and periodic social media campaigns to support the firm's marketing efforts
Answer and transfer phone calls, greet clients and guests, manage office supplies, distribute mail, and maintain a professional and welcoming office environment
Collaborate with our Managed Service Provider (MSP) to ensure seamless technology operations and troubleshoot any IT-related issues
Collaborate in a team environment to deliver a seamless and integrated client experience
Qualifications:
1-3 years of progressive experience within an RIA environment highly preferred; candidates with experience in similar financial services environments, such as accounting, banking, investment operations, insurance, or mortgage industry roles with a focus on processing are also encouraged to apply
Associates degree in related field or equivalent experience highly preferred
Familiarity with industry-specific software preferred
Experience working with Charles Schwab and Fidelity Investments as custodians preferred
Able to self-manage, prioritize and manage time effectively, while following established processes and procedures
A curious nature and a commitment to continuous professional learning and development
Excellent communication (written and verbal), relationship building, and organizational skills
Additional Details:
In-office position based in Reston, VA with ability to work from home one day a week after probationary period
Base compensation of $55,000-$65,000, depending on experience
Bonus potential based on firm and individual performance
401(k) with a company safe harbor contribution and discretionary profit sharing
Health insurance (medical, dental, and long-term disability)
PTO and paid holidays
Ongoing career development
Defined career track with opportunities for growth
Licensed Customer Service/Sales Professional
Remote Client Services Professional Job
Are you looking for a meaningful career in a local business that has national brand support people recognize and trust? As an Insurance Sales Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customer's understanding of the value of insurance and cultivate long-term relationships with trusted advice.
Responsibilities
Achieve sales goals through generating new business and cross-selling existing customers
Identify and qualify sales leads generated from a variety of sources
Help protect customers by offering Allstate products that will meet their needs
Serve your local community by helping them prepare for life's uncertainties
Educate prospective customers on how to protect their families and assets
Provide a positive customer experience
Job Qualifications
Strong interest in a sales career - sales experience preferred
No insurance experience required
Willing to obtain necessary Property and Casualty and/or Life and Health license(s) to sell insurance upon hire (existing license is a plus!)
Confident, motivated individual who works well independently
Able to multi-task, follow through, and follow-up
Have excellent verbal and written communication skills
Benefits may include:
Comprehensive on-the-job training
Get paid to learn!
Base plus commission plan
Uncapped commission
Additional bonus promotions offered
Leads may be provided
Continuous learning and development courses, available through Allstate University
Positive work environment
Advancement opportunities
Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above.
Good Work. Good Life. Good Hands
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.
The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co.
Flexible work from home options available.
As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
Remote Client Services Administrator - New Business Team
Remote Client Services Professional Job
We are seeking a Client Services Administrator to join our new business team and provide exceptional support to our clients. As a Client Services Administrator, you will be responsible for managing client accounts, ensuring compliance with regulatory standards, and delivering excellent customer service. You will play a crucial role in building strong relationships with clients, addressing their inquiries, and overseeing administrative tasks.
At Harvest Wealth Group, we create a massive impact in the lives of our team and clients and deliver quality, actionable financial advice to the hard-working American family because that is what we are, and that is who we care about.
We all work together to reach our 10-year target: by the end of 2032, we will serve 4,000 families that fall within our target market.
Our clients are 50- to 60- year- old family stewards who live in the communities we serve. They are looking for a trusted financial advisor to completely outsource this part of their life.
If you have experience working with this type of client - or want that experience - this role will be a great fit.
You will love it here if you:
Are Scrappy
Obsessively Serve
Live Stronger United
Believe Excellence Wins
You'll love coming to work every day if you get, want, and have the capacity to:
Onboard New Clients
Open New Accounts for Existing Clients
Process Transfers
We train our team to help them succeed, and everyone on our team helps with our success. In this role, you'll be accountable to hit the following numbers each week:
Open 10 accounts
Process 90% of tickets without a NIGO (Not in Good Order)
Initiate 90% of all tickets assigned within 24 hours
If you come to work to learn and hit those numbers, you'll be recognized and rewarded.
Our company runs on an Entrepreneurial Operating System (EOS). That means as a member of this team, you will have a leader who:
Gives clear directions
Makes sure you have the necessary tools
Acts with the greater good in mind
Delegates appropriately
Takes time to truly understand your role and how you can help the company
Makes their expectations clear
Communicates well
Has effective meetings
Meets one-on-one with you weekly or more, if needed
Rewards and recognizes your performance
Skills:
- Proven experience as a Client Services Administrator in the financial services industry.
- Strong knowledge of industry regulations, compliance procedures, and best practices.
- Exceptional customer service skills with the ability to effectively address client inquiries and concerns.
- Excellent organizational and time management skills to prioritize tasks and meet deadlines.
- Proficient in MS Office and CRM software; familiarity with portfolio management systems is a plus.
- Strong communication and interpersonal skills to establish and maintain relationships with clients and colleagues.
- Problem-solving abilities with a detail-oriented approach to resolve complex client issues.
- Ability to work independently and as part of a team in a fast-paced, results-oriented environment.
*Advantage to expand in a cover letter your experience in or with the following:
Redtail, Schwab/TD Ameritrade platforms, Docupace, DocuSign, HubSpot, Zoom, Account opening and service on the RIA/Advisory, commission-based and insurance platforms, Ameritas, iRebal, trading, and EOS.
Benefits:
Health insurance
401(k)
Incentive pay
Work from home
1 month paid sabbatical every 3 years
Unlimited Paid Time Off
Required:
Financial industry experience required
Ability to pass a background check
Eligibility to work in CA and provide legal documentation as required by form USCIS I-9
Preferred
Series 7, 63/65 or 66
Competitive Salary based on experience and licensing.
Customer Service Professional (Remote)
Remote Client Services Professional Job
Work From Home as a Customer Service Professional (CSP) with Biz Delegation Services, LLC! We are a digital marketing and outsourcing company located in Saint Louis, MO. We are committed to connecting Independent Contractors with amazing, legit, and flexible remote opportunities so that you can take back your life and find your balance. We are proud to partner with Arise Virtual Solutions to give customer service professionals the opportunity to work from home and provide customer service to many well know fortune 500 companies who outsource their call volume to Arise.
Whats the Scoop?
Competitive Pay and Incentive Opportunities
Set your own schedule and work when you want
(15hrs min/week required)
Twice a month direct deposit of pay.
Full-Time, Part-time, and seasonal work as an independent contractor is available.
Skip the daily commute and Work from the comfort of your own home
Why Choose Us As Your IBO?
We Pay you at the same rate that the client pays. We only charge a flat admin fee of $30.00 plus the Arise fee of $19.75 per pay period while servicing.
We have our own CSP portal and live team chat so you can access training tools, schedule a virtual meeting with us, collab, socialize with other agents, view your pay, update information, and get support from us quickly and at anytime! No more waiting on email responses. We also host optional biweekly zoom trainings to our CSPs to help our agents become more successful.
We have other independent contractor opportunities outside of Arise, and our CSPs get first dibs.
We offer FREE certification for select clients and reimbursement up to $100 for all other client opportunities to CSPs who pass certification and service client for 90 days at the minimum hours per week required with good metrics.
We offer our own performance incentives and giveaways to our CSPs. Such as giftcards, client certification vouchers, home office gear, and more.
Qualifications:
MUST BE 18 YEARS OR OLDER.
MUST BE ABLE TO PASS A BACKGROUND CHECK.
CALL CENTER EXPERIENCE IS REQUIRED. WORK FROM HOME EXPERIENCE IS PREFERRED.
MUST BE MOTIVATED, DEPENDABLE, AND READY TO BEGIN WORKING.
MUST BE WILLING TO PAY BETWEEN $9.99-$250 DEPENDING ON THE CLIENT YOU CHOOSE FOR CERTIFICATION. ALL CLIENTS REQUIRE CSPs TO BECOME CERTIFIED BEFORE SERVICING. However, We do provide 1 FREE certification voucher for select clients to all CSPs and certification reimbursements up to $100 for all other client opportunities.
MUST ENROLL IN CLIENT CERTIFICATION WITHIN 30 DAYS OF JOINING OUR TEAM.
Unfortunately, we are NOT accepting Applicants that reside in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, Wisconsin.
Home office Requirements:
Must have a Windows or MAC computer preferably with dual monitors that meets system requirements. All in one computers are not supported. May be able to use a laptop if it meets requirements. Must pass a PC Scan. Please click here to view a full list of equipment requirements.
Hard Wired internet connection through Ethernet
USB Head-Set w/ mic for certification
Hard Wired landline telephone service with long distance (for some clients, not all)
Hard-wired Telephone and headset for servicing (for some clients, not all)
Dedicated workspace, free from distractions.
If you need to finance computer equipment, please use a certified arise vendor such as this one: **************************************************
Please wait until your background check comes back approved and you select a client to service before purchasing equipment as some clients do not require all of this.
Certification Training
Prepares CSPs to take customer calls, policies, systems, etc. Once you pass certification, You start making money right away!
Hours: Varies by the client, but typically 4 hours per day. 9am-1pm or 6pm-10pm.
Location: Held in virtual classrooms w/ an instructor and other students.
Pay: Certification training is unpaid by Arise, however we cover this cover this cost for agents serious about working from home.
What's the Pay?
Pay Rate: depends on the Client you are servicing. Client's pay range is between $9.50-$17.00 per hour + bonuses.
Pay Date: Twice a month on the 1st and the 15th via direct deposit only.
Ready to Join our Team and service clients on the Arise Platform? If so, please click "Apply" We review our applications within 72 hours, so keep an eye out on your email. After submitting your application, you will receive an email with instructions on submitting your voice sample. Once reviewed, we will contact you during the best time to reach you that you indicated on your application. Failing to submit a voice sample within 24 hours will result in automatic rejection of your application.
Licensed Service Professional
Remote Client Services Professional Job
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Are you looking for a meaningful career in a local business that has national brand support people recognize and trust?
As an Insurance Sales Professional, you will help grow a local Allstate agency by engaging new prospects and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customer's understanding of the value of insurance and cultivate long-term relationships with trusted advice.
Welcome to Kevin's Allstate Agency, where excellence and dedication define our service. Renowned throughout the historic Waxhaw area, Kevin is celebrated not only for his expertise in insurance but also for his commitment to mentoring and empowering his team. We are proud to have serviced the Waxhaw area for nearly 20 years! At our agency, you'll find a blend of personalized, attentive care that is paired with a commitment to professional growth. Our team ensures that every client receives the highest level of service. We also value recognizing our team whenever we succeed. Join us and discover why Kevin's Agency stands out as a leading agency in providing reliable and tailored insurance solutions.
Responsibilities
Achieve sales goals through generating new business and cross-selling existing customers
Identify and qualify sales leads generated from a variety of sources
Help protect customers by offering Allstate products that will meet their needs
Serve your local community by helping them prepare for life's uncertainties
Educate prospective customers on how to protect their families and assets
Provide a positive customer experience
Job Qualifications
Strong interest in a sales career - sales experience preferred
No insurance experience required
Willing to obtain necessary Property and Casualty and/or Life and Health license(s) to sell insurance upon hire (existing license is a plus!)
Confident, motivated individual who works well independently
Able to multi-task, follow through, and follow-up
Have excellent verbal and written communication skills
Benefits may include:
Comprehensive on-the-job training
Get paid to learn!
Base plus commission plan
Uncapped commission
Additional bonus promotions offered
Leads may be provided
Continuous learning and development courses, available through Allstate University
Positive work environment
Advancement opportunities
Disclosure: Each agency is different in how their staff, book of business, sales process, and compensation is structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits offered will vary per agency and may not include the benefits listed above.
Good Work. Good Life. Good Hands
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to serve our customers' evolving needs better. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming not only Allstate but a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next - to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.
The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. ©2021 Allstate Insurance Co.
Flexible work from home options available.
Compensation: $50,000.00 - $70,000.00 per year
As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. 2021 Allstate Insurance Co.
DVP, Client Services
Remote Client Services Professional Job
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What you can expect in a Division VP, Client Services role with TaskUs:
You will play a pivotal role in overseeing the seamless delivery of high-quality services to our clients in the healthcare vertical, and contributing to the overall success and growth of the company.
In addition you will play a crucial role in ensuring clients' satisfaction, building strong relationships, and driving strategic initiatives to support the clients business objective.
Key Responsibilities: (including, but not limited to):
1.Client Relationship Management:
* Develop and maintain strong, collaborative relationships with key stakeholders within the clients' organization.
* Understand the client's business objectives, challenges, and industry trends to align our services accordingly.
* Act as the primary point of contact for addressing client concerns, resolving issues, and ensuring overall satisfaction.
2.Strategic Planning and Execution:
* Work closely with the executive team to develop and execute strategic plans for client engagement and growth.
* Drive continuous improvement in service delivery, identifying areas for optimization and efficiency.
3.Team Leadership:
* Lead a high-performing team, providing guidance, mentorship, and support to ensure a positive and collaborative working environment.
* Foster a culture of continuous improvement and innovation within the clients' services division.
4.Quality Assurance:
* Implement and monitor quality assurance processes to uphold service standards and exceed client expectations.
* Conduct regular performance reviews and implement corrective actions when necessary.
5.Communication and Reporting:
* Prepare and deliver regular reports to the client on KPIs, SLAs, and overall account health.
* Communicate effectively with internal and external stakeholders, ensuring transparency and alignment.
6.Business Acumen & Critical Thinking:
* Understand and contribute to the company's broader business objectives, make commercially sound decisions, and align team or individual efforts with organizational goals.
* Analyze complex problems, evaluate multiple solutions, and make data-informed decisions that drive results.
Requirements:
* Proven experience in a senior client services role within the BPO industry, with specialization in the healthcare vertical, or big healthcare companies.
* Strong experience in managing large-scale clients $100mm+, across multiple delivery countries.
* Strong understanding of technology and industry trends.
* Proven success with introducing innovations to clients such as automated customer service technology, chatbots, and AI interfaces.
* Exceptional leadership and communication skills.
* Strategic & critical thinking skills and problem-solving abilities.
* Demonstrated success in client retention and growth.
* Strong business acumen & exceptional presentation skills.
Work Location / Travel:
* The position is fully remote
* Domestic and International travel 60%
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
Remote Customer Service Professional
Remote Client Services Professional Job
Since 2020, McH Recruiting has been a leading recruiting agency specializing in providing work-from-home opportunities for independent contractors. Partnering with arise virtual solutions allows us to offer the best clients and work environments to our contractors. We are the bridge to opportunity, connecting talented professionals with fulfilling work from home careers.
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Responsibilities:
Respond to customer inquiries via email, phone, video chat or other means of communication as appropriate.
Support customers by troubleshooting problems and finding solutions.
Assure that all conversations are handled in a tactful yet assertive manner; providing friendly service while maintaining accountability for quality of work.
Document all communications on the appropriate channels (CRM system) as required.
Maintain excellent knowledge of all company products/services and industry trends in order to accurately answer questions about products/services and provide pertinent information about competitors.
Maintain excellent knowledge of how to use CRM software
Requirements:
Must have a laptop or pc. If you do not have one we have resources to help.
Must have ethernet internet connection
Must be able to pass a background check
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McH Recruiting is not currently open to new or returning Customer Service Professionals that reside within California, Connecticut, Maryland, Massachusetts, New York, Oregon, or Wisconsin.
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Financial Customer Service Professional
Remote Client Services Professional Job
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
** While this is a remote position, candidates must be willing to come into the office 4 to 6 times per year **
901 Main Street, suite 4600, Dallas, TX 75202
What you will do
Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to:
Provide excellent service within our call center for our customers' retirement savings accounts
Educate and empower our customers without having to make cold calls or sales
Communicate critical plan updates and changes
Process contribution changes, loans, and withdrawals
Process general account changes upon direction from the customer
Receive the opportunity to train and study to obtain FINRA Series 6 & 63 licenses
What you will bring
Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday
Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience
Capability to work overtime as required based on business need
What will set you apart
Fluency in both English and Spanish
Financial Services or call center experience
FINRA series 6 and 63 or higher equivalent licensure
A passion for providing quality customer service
Desire to engage with customers over the phone
Capability to adapt communication style while servicing our diverse customer base
Attention to detail and ability to learn and apply financial industry policies, processes, and procedures
Required Minimum Internet Specifications:
To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided.
Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality
Associates are
required
to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.
#PJPS
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.
Base Salary Range
$38,900.00 - $53,450.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
ā¢
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
06-10-2025
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Customer Service Position Remote
Remote Client Services Professional Job
div class="col col-xs-7 description" id="job-description"
p style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader./span/span/span/span/span/span/pp style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide./span/span/span/span/span/span/pp style="margin-bottom:11px;" /pp style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"bspan style="font-size:12pt;"span style="line-height:107%;"About the Role:/span/span/b/span/span/span/pp style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success./span/span/span/span/span/span/pp style="margin-bottom:11px;" /pp style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"bspan style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"What You'll Do:/span/span/span/b/span/span/span/pulli style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction./span/span/span/span/span/span/lili style="margin-bottom:11px;margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="font-family:'Segoe UI', sans-serif;"span style="color:#374151;"Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries./span/span/span/span/span/span/span/li/ulp style="margin-bottom:11px;" /pp style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"bspan style="font-size:12pt;"span style="line-height:107%;"What You'll Bring:/span/span/b/span/span/span/pulli style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements./span/span/span/span/span/span/lili style="margin-bottom:11px;margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable./span/span/span/span/span/span/li/ulp style="margin-bottom:11px;" /pp style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"bspan style="font-size:12pt;"span style="line-height:107%;"What we Offer:/span/span/b/span/span/span/pulli style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Competitive compensation package, including performance-based incentives and bonuses./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Comprehensive benefits package, including health insurance and retirement plans./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Opportunities for career growth and advancement within a renowned Fortune 500 company./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Continuous learning and development programs to enhance your skills and expertise./span/span/span/span/span/span/lili style="margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"A diverse and inclusive work environment that celebrates individuality and fosters collaboration./span/span/span/span/span/span/lili style="margin-bottom:11px;margin-left:8px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"Remote work (work from home)./span/span/span/span/span/span/li/ulp style="margin-bottom:11px;" /pp style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"bspan style="font-size:12pt;"span style="line-height:107%;"How to Apply:/span/span/b/span/span/span/pp style="margin-bottom:11px;"span style="font-size:11pt;"span style="line-height:107%;"span style="font-family:Calibri, sans-serif;"span style="font-size:12pt;"span style="line-height:107%;"span style="color:#374151;"If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews./span/span/span/span/span/span/p /div
Distribution & Client Service Professional: International
Remote Client Services Professional Job
We are seeking a dynamic and client-focused Distribution & Client Service Professional based in the Unites States to join our business. This role will be instrumental in servicing and retaining existing clients while driving the growth of our investment business across both institutional and wholesale markets. The ideal candidate will have a strong understanding of Coronation's investment products and solutions, a passion for delivering exceptional client service, and the ability to cultivate and expand relationships with institutional investors, consultants, and wholesale partners.
Client Services Remote
Remote Client Services Professional Job
Explore a Career in Leisure Life Travel - Specialized Travel Consultant (Remote, USA)
At Travel Pro we believe that travel is not just a journey-it's a lifestyle. Our team is passionate about curating unforgettable travel experiences that help people reconnect with what matters most: freedom, exploration, and joy. As part of the family, we combine industry expertise with a deep understanding of what makes leisure travel magical.
Working from the comfort of your home, you'll be part of a close-knit, high-touch travel consultant team specializing in personalized vacation planning for clients who prioritize lifestyle, relaxation, and cultural discovery. If you love the idea of turning dream trips into real-life itineraries, and thrive in a collaborative, quality-over-quantity environment, we'd love to connect with you.
What You'll Do
Craft tailored leisure travel experiences for individual and group travelers within the U.S. and internationally
Design and book complete travel packages including flights, hotels, cruises, car rentals, and custom experiences
Serve as a go-to travel expert, offering guidance, inspiration, and proactive support throughout the booking process
Communicate clearly and empathetically with clients via phone, chat, and email
Build long-term relationships by understanding client preferences and going above and beyond their expectations
Uphold company values and travel policies while staying flexible to client needs
Meet goals related to customer satisfaction, quality of service, and response times
What We're Looking For
Prior experience in leisure travel, lifestyle concierge services, or luxury trip planning
Deep knowledge of global destinations, boutique accommodations, cruise lines, and cultural travel trends
A passion for creating meaningful travel experiences
High attention to detail, strong problem-solving skills, and a client-first mindset
Comfortable working independently and as part of a remote team
Clear, warm, and professional communication skills
Schedule & Pay
This is a remote position available to U.S.-based candidates.
Commission Based
Annual income NON CAPPED 37K & UP
Why You'll Love It Here
At Travel Pro we believe in living fully-and that includes supporting you with:
Exclusive travel perks and partner discounts
Over 20,000 learning resources to grow your career
Global inclusion networks to connect with colleagues and celebrate what makes us unique
⨠Ready to help others experience the joy of travel-while living your best life, too? Apply now and join a team that turns passion into purpose.
Let me know if you'd like this adapted into a shorter version for Instagram or LinkedIn, or tailored to a specific city or travel niche (e.g., wellness, luxury, adventure).
Ready to start your journey?
Click to learn more and secure your spot today! Your dream job is just a click away! āļøš
CLICK NOW TO SCHEDULE YOUR CALL!
š Join us now and make 2025 your best year yet! š
Personnel does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws.
~Remote Customer Service (Entry Level/Flexible)
Remote Client Services Professional Job
Remote Benefits Specialist - Entry Level | Hiring Nationwide | Remote | $60k-$150k/YR Start Your Remote Career with a Purpose
At Globe Life AO, we help protect working-class families through meaningful insurance solutions-and we're growing FAST. We're currently hiring Benefits Specialists across the U.S. who want a remote career with flexible hours, weekly pay, and a clear path for growth.
If you're motivated, coachable, and ready to launch your career from home-we'll train you to succeed.
RESPONSIBILITIES:
Conduct virtual consultations with clients via Zoom
Assist families with benefits enrollment and coverage education
Maintain client relationships with professionalism and empathy
Follow a proven system-no cold calling or lead hunting!
What You'll Get:
100% Remote work from anywhere in the U.S.
Weekly pay + commission bonuses
Paid training and mentorship (no experience needed!)
Flexible schedule that fits your lifestyle
Promotions based on performance-not tenure
Supportive, team-first work environment
Entry-level role with fast-track leadership opportunities
What We're Looking For:
Strong communication skills (verbal + written)
Goal-oriented and eager to grow
Self-motivated, dependable, and coachable
Must be 18+ and eligible to work in the U.S.
Prior customer service or remote experience is a plus-but not required!
Apply Now - Interviews are filling up fast!
You'll receive a response within 24-48 hours. Let's build something amazing-together.
Customer Service Professional - Allstate Insurance - Remote
Remote Client Services Professional Job
Job Description
Our Allstate Agency is looking for an enthusiastic individual to join our growing team. We are looking for service associates for our Auto, Home & Life Insurance business.
The Gaudio Insurance Group finished #2 in the Country in 2021, # 2 in 2022, #3 in 2023, #1 in 2024, #1 in 2025 and is looking to expand.
TOP PERFORMERS who are self-motivated and coachable will thrive with our enhanced compensation plan.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
In addition to the above salary + monthly bonuses, your compensation cerpackage includes:
Full Health Benefits (Medical, Health, Vision) $400/month contributed by Employer
Employer-paid accidental benefit policy
401k with up to 4% Employer Match
Paid Time Off
Access to Training
Career Growth Opportunities
Annual discretionary bonus based on agency performance / individual contribution
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Mon-Fri Schedule
Evenings Off
Flexible Schedule
Life Insurance
Disability Insurance
Hands on Training
Retirement Plan
Paid Time Off (PTO)
Responsibilities
Meet new business production goals and objectives as established.
Solicits for new business via telephone, networking, and other lead sources.
Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
Requirements
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
Be capable of handling customer rejection.
Must have 2-3 years of previous experience in customer service or sales role
Must have P&C License
Syndicated Loan Servicing Professional
Remote Client Services Professional Job
Join the firm that
FORTUNE has named one of the top five āWorld's Most Admired Companiesā and
LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career.
As a Loan Servicing Professional in Wholesale Lending Services (WLS), you will provide operational support on syndicated and bilateral loans for the largest and most sophisticated corporate loan transactions in the market. You will have direct contact with borrowers, lenders and business partners, where you will deliver excellence in the servicing experience with high levels of satisfaction.
Job Responsibilities
Provide deal origination and execution support to Asset Based Lending (ABL) deal teams as the primary loan servicing contact for internal/external clients for issues and resolutions.
Administer excellence in the customer experience for both internal and external customers
Provide feedback to deal structuring team on operational market trends and any operational feasibility
Read and interpret complex legal credit agreements and related documentation working with attorneys when applicable
Perform quality control on new deals, restructures and amendments by thoroughly understanding the credit agreement verifying system set up accuracy
Oversee loan activity (funding, re-pricings, payments) as instructed by the client in accordance with credit agreements
Calculate and track complex interest and fee accruals at various rate levels across changing lender distributions
Reconcile daily funding and payment activity to account for all daily cash transactions, initiate and reconcile automated funds movement, monitor and escalate past due principal, interest, & fees
Required qualifications, capabilities and skills
5 or more years of Commercial or Asset Based Lending operations experience
3 or more years of demonstrated exceptional Client Service experience
Knowledge of reading and interpreting syndicated or bilateral credit pre/post-close agreements
Excellent Written/Verbal Communication skills
Proven ability to collaborate with multiple stakeholders
Strong Analytical Thinker who can identify connections between various pieces of data and systems while quickly articulating client impact
Strong Organizational skills with ability to function efficiently in a high volume, fast-paced, deadline-oriented environment while maintaining service level agreements
Proficient in Microsoft Office applications with strong Excel skills
Highly motivated self-starter
Preferred qualifications, capabilities and skills
Thorough understanding of how ABL Treasury Products work such as Cash Dominion, Sweeps and Operating account work.
Loan IQ experience
This is a hybrid role which requires going into the office 3 days a week with 2 days flexibility to work from home, which is subject to change.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
This position is not eligible for H1B or Sponsorship
Transit Event Customer Service
Remote Client Services Professional Job
Simply Put, A Great Place to Work
Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.
We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you'll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share.
At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don't meet 100% of the qualifications. If this statement resonates with you, don't be so hard on yourself-apply for the job!
Transit Ambassador
Work with Benesch! Our partner is seeking people to work on an on-call basis in the Baltimore area as Transit Ambassadors and make a positive impact on the community and the Maryland Transit Administration (MTA). This is a great opportunity for someone who is looking for temporary employment to supplement their income when work is available. *This position works for a third-party contractor and does not include benefits.
The successful candidate should have advanced knowledge of public transportation in the city, including Bus, Light Rail and Metro. Transit Ambassadors are trained to assist MTA customers with disabilities to ensure that all clients are able to equally utilize the transit facilities. They will be asked to provide assistance such as directing customers as they enter or exit stations, board vehicles, or use fare vending machines. All Transit Ambassadors are trained to inspect the transit station facilities and take action to preserve the cleanliness and safety of all public areas. Another key responsibility is to provide customer service support with bus bridges/shuttles while construction is being done to the transit tracks or stations and during road construction resulting in bus detours.
Pay rate - $17.53/ hour
What You Will Need
18 yrs. or older, with a high school diploma or GED equivalent
Must own a working cell phone with WiFi/data capability
Must be able to stand for 4 hours minimum and maximum up to 8-12 hours (based on applicant's ability)
Competence at using apps and willingness to get familiar with the Transit App is key in providing customer support during special events
Must have good customer service skills - ready to interact with the public and provide a positive experience as the face of the company #LI-MF1
Explore the Benefits of Working at Benesch!
At Benesch, we prioritize the health and wellness of our employees, understanding that their well-being is crucial for both personal and professional success. We offer a range of benefits for eligible employees, including insurance, retirement plans, and wellness programs. Our Total Rewards package is designed to support a healthy lifestyle and can be customized to meet the needs of our employees and their families. Click here to learn more about some of the benefits of working at Benesch!
Professional Development
Opportunities for management and leadership development at all levels, including executive coaching and leadership development for Team Leaders, Group Managers, Division Managers, and Executive Leaders
Tuition reimbursement for job-related courses
Ongoing professional development through resources like Red Vector, LinkedIn Learning, technical team meetings, knowledge-sharing training sessions
Personalized training and career development plans with your manager
Funding for training, committee work, professional organization memberships, and licenses/certifications
Support for active participation in professional organizations to foster leadership and community engagement
Retirement Benefits
Access to valuable retirement planning tools, education, and individual meetings with plan advisors at no charge
Potential for Benesch to contribute up to 9% of your gross compensation to your retirement plan (5% profit-sharing contribution to your 401(k) plan, regardless of your own contributions & 80% match on your contributions, up to a maximum company contribution of 4%)
Work/Life Balance
Flexible work schedules and hours, including work-from-home options (dependent on the role)
Generous Paid Time Benefits (PTB) that increase with your career
Immediate use of annual PTB; no accrual needed with the ability to bundle time-off plans for extended vacations or life events
Ten days of paid parental leave for birth, adoption, or foster placement
Employee Engagement
At Benesch, we encourage our team members to extend their impact beyond their core responsibilities. Join our employee resource groups and committees to enhance your work-life balance and contribute to our community-focused initiatives. We support a variety of programs including community service, student scholarships, and matching gift opportunities, reflecting our commitment to a vibrant and diverse workplace.
If you are based in California, we encourage you to read this important information for California residents linked here.
Benesch is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants in all protected groups, including veterans and individuals with disabilities, or other status protected by federal, state, and local laws.
Know your Rights: Workplace Discrimination is Illegal
We will be accepting applications on an ongoing basis until a candidate is found.
Benesch is committed to working with and providing reasonable accommodation to applicants with a physical disability or other impairment.
If you are limited in your ability or are unable to access Benesch's Careers website due to a physical disability or other impairment, you may request a reasonable accommodation by emailing *****************************. This option is only available to those in need of an accommodation due to a disability or other impairment. Please do not use this as an alternative method for general inquiries or status on applications, as you will not receive a response. Reasonable requests will be responded to as soon as possible on a case-by-case basis.
Recruiters or staffing agencies: Benesch is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a Benesch employee without a recent, current, and fully executed agreement on file. Please direct all communications to the HR team at *****************************
Client Service Apprentice (Virtual)
Remote Client Services Professional Job
div class="col col-xs-7 description" id="job-description"
h2š Join Our Legacy: Protecting Families Since 1951/h2pstrongPosition:/strong Remote Benefits Representativebr/strong Location:/strong Work From Home - U.S. amp; Canada/ph3strongStep Into a Legacy of Service/strong/h3pSince 1951, we've proudly served working-class families by offering life, accident, and supplemental health coverage. Our mission is to support the members of stronglabor unions, credit unions, associations, and veteran organizations/strong with protection they can count on. Today, we're continuing that mission-virtually./ph3strongAbout Us/strong/h3ullipš strong Parent Company:/strong em Globe Life/em - a publicly traded, Fortune 500 company./p/lilipš strong Sustained Growth:/strong Over 20% year-over-year growth-even during the pandemic./p/lilipš strong Work Location:/strong Remote - U.S. and Canada./p/li/ulh3strongWhat You'll Do/strong/h3pMeet clients via Zoom to conduct benefit consultations, educate them on their options, and enroll them in plans tailored to their needs. You'll help protect families, build relationships, and grow your career-right from home./ph3strongWhat We're Looking For/strong/h3ullipExcellent strongcommunication skills/strong for clear and compassionate client engagement/p/lilipstrong Basic computer proficiency/strong to navigate virtual platforms smoothly/p/lilipA strongstrong work ethic/strong and commitment to service/p/lilip An strongoutgoing and energetic/strong personality/p/lilip Effective strongtime management/strong to balance flexibility and productivity/p/lilipstrong Leadership experience/strong is a plus, with opportunities to grow/p/li/ulh3strongWhat We Offer/strong/h3ullipš” strong100% Remote Work:/strong Work from anywhere with no commute/p/lilipš° strong Weekly Pay:/strong Predictable income tied to performance/p/lilipšÆ strong Bonus-Structured Contracts:/strong Rewarding achievement-driven professionals/p/lilipš„ strong Health Insurance Reimbursement:/strong Support for your health needs/p/lilipš” strong Comprehensive Life Insurance Coverage:/strong Secure protection included/p/lilipš strong Flexible Schedule:/strong Tailor your hours around your life/p/lilipš strong Retirement Plan:/strong Build for your long-term future/p/lilipš strong Renewal Income:/strong Earn residuals that reward your dedication/p/li/ulh3strongApply Today/strong/h3pIf you're driven, compassionate, and ready to make an impact, we want to hear from you. strong Join our mission/strong of protecting families and build a career you can be proud of-all from the comfort of home./ppš strong Apply now and take the first step toward a rewarding, flexible future./strong/p /div
Work From Home Customer Service Professional
Remote Client Services Professional Job
/h2 pWe're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.br/br//p
pWe're looking for someone who can tackle customer issues, complaints, and inquiries head on -all while keeping customer satisfaction at the forefront of their decision-making and communication./p
h2Call Center Representative Responsibilities/h2
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pManage large amounts of inbound and outbound calls with efficiency and courtesy/p
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pFollow conversation prompts and scripts when handling different topics/p
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pIdentify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems/p
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pSeize opportunities to upsell products when they arise/p
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pBuild sustainable relationships and engage customers by going the extra mile when you can/p
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pKeep accessible, comprehensive records of all conversations in our call center database/p
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pAttend educational seminars to improve knowledge and performance level/p
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pMeet or exceed personal/team qualitative and quantitative targets/p
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h2Call Center Representative Requirements/h2
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pPrevious experience in a customer support role/p
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pProven track record of over-achievement on quotas/p
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pStrong phone and verbal communication skills, plus active listening skills/p
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pComfortability with CRM systems and best practices/p
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pEmpathetic customer focus, flexibility to manage many different personality types/p
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pAbility to multi-task, set priorities, and manage time effectively/p
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li High school diploma or equivalent/li
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Virtual Customer Service Professional ( Legitimate Work from Home )
Remote Client Services Professional Job
div itemprop="description"section class="job-section" id="st-company Description"divp class="googlejobs-paragraph--empty"/ph2 class="title"Company Description/h2/divdiv class="wysiwyg"pPlease send resume/p/div/sectionsection class="job-section" id="st-"divp class="googlejobs-paragraph--empty"/ph2 class="title"Job Description/h2/divdiv class="wysiwyg" itemprop="responsibilities"p/ppspan style="font-weight: normal font-style: normal text-decoration: none;"strong Virtual Customer Service Professional/strong - .
Hourly pay rate is $9.
00 per hour depending on experience and the company that you are assigned to.
Must work a minimum 25 hours per week and full time hours available.
/span/pp/ppstrongspan style="font-style: normal text-decoration: none;"Skill Set Overview:/span/strong/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Excellent listening skills, strong English communication skills (verbal and written)/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Answer general customer inquiries.
/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Resolve concerns or complaints related to your client.
/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠emstrong Communicate client policies.
⢠No Cold Calling, No Telemarketing, inbound calls only.
/strong/em/span/p/div/sectionsection class="job-section" id="st-qualifications"divp class="googlejobs-paragraph--empty"/ph2 class="title"Qualifications/h2/divdiv class="wysiwyg" itemprop="qualifications"pspan style="font-weight: bold font-style: normal text-decoration: none;"Qualifications /span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"Must be 18+ to apply/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠High school diploma or equivalency/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Secondary education and/or some college is preferred/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Able to perform basic math skills/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠You'll make your own schedules/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Must be able to pass a background check/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Minimum 3+ months of customer service , retail, or sales experience preferred/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Ability to multitask and prioritize in a fast-paced environment.
/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠A background check is required.
(client may ask for drug test)/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Comfortable with basic Computer skills including email and documents.
/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Would like to work PT or FT as a 1099 contractor from home.
/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠A Quiet home office place to work.
No ambient sounds such as pets or children while working.
/span/pp/ppspan style="font-weight: normal font-style: normal text-decoration: none;"⢠Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
/span/p/div/sectionsection class="job-section" id="st-additional Information"divp class="googlejobs-paragraph--empty"/ph2 class="title"Additional Information/h2/divdiv class="wysiwyg" itemprop="incentives"pstrongspan data-mce-style="font-style: normal text-decoration: none;" style="font-style: normal text-decoration: none;"Technical Requirements:/span/strong/ppbr//ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠Computer ( PC only )/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠Windows Vista is not accepted at this time/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠Computer USB Headset, Microphone or PC speakers/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠High speed Internet access provided by a cable or DSL provider/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠Satellite broadband does not meet our requirements/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠Use of wireless and Wi-Fi "air cards" is prohibited/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠A dedicated, hard wired phone with no features.
/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠A noise canceling phone headset.
/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"⢠A computer with the basic following specs:/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.
4 GHz - 48 x CD/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"ROM Drive - 32 Bit Sound Card -speakers/span/ppspan data-mce-style="font-weight: normal font-style: normal text-decoration: none;" style="font-weight: normal font-style: normal text-decoration: none;"Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10/span/p/div/section/div