Client Services Consultant resume examples for 2025
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How to write a client services consultant resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in client services consultant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some client services consultant interviews.Hi, I'm Zippi, your job search robot. Let me write a first draft of your summary statement.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a client services consultant resume:
- Customer Service
- HR
- Project Management
- Payroll
- Client Service
- Client Satisfaction
- Phone Calls
- Customer Satisfaction
- PowerPoint
- Account Management
- Troubleshoot
- Client Facing
- Client Support
- Customer Inquiries
- SLA
- QA
- Problem Resolution
- Support Services
- Data Entry
- Business Processes
- Client Expectations
- Technical Support
- Process Improvement
- Client Relations
- Customer Calls
- ADP
- Issue Resolution
- External Clients
- National Accounts
- Client Issues
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How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the client services consultant position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write client services consultant experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are great bullet points from client services consultant resumes:
Work History Example #1
Bank Specialist
Citizens Financial Group
- Increased branch's quarterly quotas for personal and commercial loans processed, attaining highest goal possible for each type of loan.
- Balanced ATM, vault and teller window.
- Assisted both personal and business clients in establishing personal and business financial portfolios.
- Assigned and performed job training to coworkers successfully.
- Opened accounts, processed loans and maintained effective communication with management.
Work History Example #2
Client Services Analyst
Credit Suisse
- Created department policy and procedures manual, organization chart and job description presentations.
- Created Stored Procedures and functions to be used in oracle developer Environment: Oracle 9i, Perl, UNIX, PL/SQL Developer
- Assembled a full suite of data, tools and analytics used in a new product offering for fixed-income managers.
- Created and implemented solutions consisting of Perl, XML and SQL scripts that provide more accurate data to the business.
- Advised the front office on CIP and AML requirements to reduce bank risk.
Work History Example #3
Loan Documentation Specialist (Part-Time)
Wells Fargo
- Worked closely with settlement agent to coordinate closings and ensure approval of the settlement statement (HUD1).
- Audited FHA and VA Loan documentation for compliance on closed loans per guidelines and company policies.
- Developed and implemented successful client relationship system.
- Ordered and reviewed insurance certificates (Hazard and Personal Property), flood searches, UCC searches and filings.
- Processed lines of credit and loans for clients looking to utilize the equity in houses they owned.
Work History Example #4
Client Service Specialist
Wells Fargo
- Discussed findings with Senior Consultants.
- Created and assisted in implementation of Loss Control Vendor Management process along with policy and procedures.
- Supported enterprise marketing campaigns, including internal brokerage and bank initiatives, to increase referrals and cross-selling opportunities.
- Developed, designed, executed and facilitated a referral campaign for the bank and brokerage departments.
- Documented and maintained all standard operating procedures for two departments.
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Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from client services consultant resumes:
High School Diploma
2003 - 2003
Highlight your client services consultant certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your client services consultant resume:
- Fundamental Payroll Certification (FPC)
- Certified Management Accountant (CMA)
- Society for Human Resource Management Certified Professional (SHRM-CP)