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  • Financial Planning and Services Associate

    Leroy Freelon Jr

    Remote Civilian Service Employee Job

    Are you ready for a new opportunity or a career in financial services where you experience growth and transfer your experience to a fulfilling career and business? You will be provided the tools and mentorship to excel as financial services professional. You will be part of a high achievement and supportive team. We are looking for credible and passionate individuals across the country who enjoy helping others achieve their financial goals. The ideal candidate is self-motivated, dedicated to success, enjoys a team environment and helping others and appreciates a full, but flexible schedule. We are based in Los Angeles, CA. You will work 100% remotely. You will gain financial advisory skills through a specific, proven on-boarding process and will quickly apply your skills to build business, generate clients, meet with clients, and deliver wholistic consultative financial advice. This is an opportunity to learn this business, expand your industry experience and earn income with sustainable growth potential. We work as fiduciaries in an open architecture structure of financial services and products including national highly rated providers. We are backed by a Fortune Global 500 company with $500 billion assets under management. Financial Planning & Activities · New client generation utilizing traditional and digital channels · Meet with new clients to determine goals · Utilize financial illustration software and formulate wholistic solutions. · Deliver a personalized financial plan · Communicate with clients · Develop leadership skills · Business expansion in all states · Deepen knowledge and skills Candidate characteristics · Passion for financial security · Care about people · Creative excellence · Team building · Commitment to learning, professional and personal growth · Strong communication skills · College degree plus 2+ years' work experience · Twin career possibility · Self-driven and entrepreneurial · Team player, leadership and coachable · Candidates with prior experience that have demonstrated success in the role: entrepreneurs, business owners, return from career-break, athletes, real estate, military, life insurance, series 65, recruiters, accounting, CPA, sales, legal, return to financial career, nurses, customer service, remote work, teachers, professionals, ambitious care givers, career growth minded, public speakers, non-profit, financial services, travel agents, hospitality. · Licenses/ Required: Life, Health Insurance License (already licensed preferred) or obtain within 21 days. · Legally able to work in the United States, citizen, work permit with SSN · Must pass background check and obtain required licenses and CE certificates · This role is offered 100% remote nationwide. Actively seeking candidates in: Los Angeles, California, Hawaii, Arizona, Texas, Tennessee, Alabama, New Jersey, Georgia, Florida, North Carolina, Washington, Philadelphia PA, Michigan, Illinois · Compensation: Commission pay, bonus pay and residual income. The right business minded individuals earn income of $65,000- $134,000 We support a diverse workforce, Equal Opportunity for all and do not discriminate against individuals based on race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
    $38k-63k yearly est. 10d ago
  • Financial Service Trainee - Knoxville, TN - Customer Service

    LSI 4.7company rating

    Remote Civilian Service Employee Job

    Customer Service - Financial Service Representative - Full-Tme Schedules - Evenings and Saturday or Sunday Required! Compensation: $17.00 an hour, plus (evening, weekend, holiday) Shift Differentials of +$2-$5 an hour! Bilingual (Spanish) Shift Differential of +$1.00/an hour for those that qualify. Hours: Our contact center is open 24 hours a day 7 days a week - more hours to serve our client's needs creates a variety of schedule options for our staff based on our business needs. Potential for REMOTE WORK OPPORTUNITY after initial in-office training and meeting performance expectations. A minimum of 12 weeks in office is required before being eligible to work from home. MUST have a dedicated distraction-free workspace and high-speed internet of 50 mbps or greater with a static IP address (Cellular Internet Providers do not qualify). If approved to work from home, LSI will provide ALL computer and phone equipment. DESCRIPTION In this exciting, fast-paced position, you will be responsible for providing remarkable customer service on behalf of Credit Unions/Banks nationwide by handling primarily inbound calls, as well as occasionally returning messages left by members/customers requesting a call back. Summary: Service banking transactions on behalf of a credit union or bank by accessing sensitive information and completing the transaction in the various computer platforms. You will be responsible for protecting the account by ID verifying every caller (fraud prevention) along with answering and resolving a lengthy list of banking inquiries (not all inclusive): view and reconcile account and loan related inquiries, online banking issues, transfer funds, reorder checks, use third party platforms to resolve various issues (unblock debit cards, submit loan payments), view and explain why funds are on hold, and provide loan and deposit rates. A Financial Service Representative answers back-to-back calls and typically handles 10-12 calls per hour. You will also provide Product and Service Education to members/customers, as it relates to our Clients and have the opportunity to learn additional skills by cross-training within or outside of your department based on performance and/or business need. Competencies: Language Skills: Ability to read, write, and comprehend complex instructions while clearly and professionally communicating in an accurate and timely manner. Mathematical Skills: Ability to accurately add, subtract, divide, and multiply to provide callers with accurate account data. Computer Skills: Type approximately 40 net words per minute and have the ability to troubleshoot basic computer issues. Physical Demands/Work Environment: While multi-tasking (reading, typing, and listening) the employee is regularly required to sit for an extended time, use a keyboard, and talk to callers via a hands-free headset. The noise level in the contact center is usually moderate, but at times there could be 100 employees on interactions. If working remotely, the noise level is minimal. Essential Job Functions/Qualifications Experience with general banking knowledge/terminology and banking platforms (mobile, online banking) preferred Proficient typing, listening, computer, and reading skills Exceptional attendance record - ability to work scheduled days/evenings, Saturday or Sunday and some Holidays Quickly and efficiently navigate through several computer programs simultaneously while accurately documenting interaction details Excellent problem-solving skills with the ability to multi-task Ability to communicate clearly and professionally while effectively handling and diffusing challenging situations based on reason for call and temperament of the caller Ability to manage and control emotions and stress while maintaining excellent customer service on all interactions Professional and upbeat attitude that thrives in a fast-paced environment Desire and ability to provide excellent customer service on every interaction Ability to meet the following metrics (not all inclusive): Monthly average talk time 7 minutes or less, Monthly average less than 12 minutes on chats, 98.5% or higher in-production status's, Monthly average wrap up time 40 seconds or less, and Monthly average Quality Review score 85% or higher EDUCATION High school/GED or better (minimum) OUR BENEFITS INCLUDE: Paid Training Shift Differentials ($2-$5 an hour) for hours worked in the evenings, weekends and observed holidays Relaxed dress environment Generous Paid Time Off - rest and relaxation! Year-round employee appreciation events and online recognition award program - you are awesome! Free Coffee at all LSI facility locations Medical, Dental and Vision Insurance for Full and Part-time employees (+30 hrs/wk) Life and Disability Insurance Pet Insurance Paid Volunteer Time Off - give back to your community! Educational Assistance and Employee-Assistance-Program 401k match Growth opportunities - 90% of leadership positions are filled from within! Apply ONLINE at ****** LSIcareers.com! Applicants, as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants, as well as employees are encouraged to contact the Human Resources Department to initiate the interactive process if a reasonable accommodation is needed to perform the essential job functions of the position. Accommodation Requests will be reviewed and approved or declined on a case-by-case basis.
    $17 hourly 60d+ ago
  • Customer Service Remote Work (California Residents Only)

    Morphius Corp

    Remote Civilian Service Employee Job

    We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. As a Benefits Administrator you will be in charge of making appointments and following up with the Union members who have requested information on the benefits provided to them. In the past year we have restructured the daily work day and now have the option to work in office or remotely. Requirements: Must have great attention to detail. Must be a team player. Previous customer service and sales experience is a plus. Must have strong communication skills. Must be personable and comfortable interacting with customers daily. Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS - Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members
    $35k-49k yearly est. 60d+ ago
  • Remote Customer Service: Great Pay and Flexible Schedules

    Nogigiddy

    Remote Civilian Service Employee Job

    Remote Customer Care Advocate - Starting at $19/hr, No Degree Required Are you passionate about helping others and possess strong problem-solving skills? We are looking for enthusiastic individuals to join our team as Remote Customer Care Advocates. This role allows you to provide top-notch customer service and support from the comfort of your home. Responsibilities: Respond to customer inquiries with empathy and accuracy, ensuring all needs are met. Resolve customer issues promptly, aiming to exceed expectations with each interaction. Maintain clear and effective communication, both orally and in writing. Cultivate a friendly and supportive environment, enhancing customer relationships. Qualifications: A strong dedication to customer service excellence. Excellent communication skills, with the ability to connect with customers effectively. Independent work ethic, with the ability to manage time and priorities effectively. Comfort with using technology and navigating various software platforms. What We Offer: Fully remote position, providing the freedom to work from anywhere. Flexible working hours, allowing you to manage work and personal life. Competitive starting wage of $19 per hour, with potential for performance increases. Opportunities for professional growth and development in a supportive environment. Join Our Team: Additional Information: No specific educational requirements or prior experience needed. Candidates should have a quiet workspace with reliable internet. All applicants must undergo a background check. We are an equal opportunity employer committed to diversity and inclusivity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #ZR
    $19 hourly 60d+ ago
  • Release of Information / Medical Records / Customer Service * Onsite in hospital *

    VRC Metal Systems 3.4company rating

    Remote Civilian Service Employee Job

    Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Working Conditions Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. Requires ability to withstand pressures of constant deadlines, training demands, and changing healthcare environment. Job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. Manual dexterity and strength sufficient to enter information via computer keyboard for long periods of time, to write a notes and information needed, and to pick up and hold paperwork, supplies, and other items. Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor Speaking and hearing ability sufficient to communicate effectively Eye/hand coordination, hearing, and visual acuity necessary for day-to-day tasks The ability to lift 20 pounds occasionally and 10 pounds frequently. Should be able to reach and extend arms in any direction. Must be able to respond in a professional manner to angry customers and requestors, both internally and externally, and refer to supervisor as direct and/or as good judgment dictates. Must be open to change (positive or negative) and to consider variety in the workplace. Must have the ability to accept criticism and deal calmly and effectively with high stress situations. Physical presence on-site is essential unless assignment is 100% remote. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation. Display a willingness to take on responsibilities and challenges. May require travel to healthcare facilities if assigned to on-site ROI role. A thorough understanding of this role and tasks and how they impact the organization and its strategic and financial goals and how they affect the integrity of the organization's data and information. A commitment to discuss questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided. Participation in education as required for corporate compliance and role-specific functions and tasks. Salary Description $21.00 + based upon experience
    $32k-42k yearly est. 7d ago
  • Customer Service Remote

    Apex Talent Solutions

    Remote Civilian Service Employee Job

    Are you ready to join a prestigious Fortune 500 company where your passion for customer service will truly make a difference? We are seeking dynamic individuals like you to become an integral part of our exceptional team as a Customer Service Representative. This is not your ordinary customer service role - it's an opportunity to shape the customer experience and contribute to the success of a global leader. We pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for man years. Our commitment to excellence and customer-centric approach has enabled us to consistently deliver outstanding results and remain a trusted partner to countless organizations worldwide. About the Role: As a Customer Services Representative, you will play a pivotal role in ensuring customer satisfaction and enhancing our reputation for unparalleled service. You will serve as the primary point of contact for our valued clients, addressing their inquiries, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success. What You'll Do: · Engage with customers through multiple channels, including phone, email, and live chat, to provide prompt and accurate assistance. · Listen attentively to customer concerns and inquiries, demonstrating empathy and understanding while maintaining professionalism at all times. · Identify and analyze customer needs to offer tailored solutions, guiding them through our products and services effectively. · Troubleshoot and resolve customer issues, ensuring prompt resolution and taking ownership of escalated cases when necessary. · Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction. · Utilize our CRM system to maintain accurate records of customer interactions, update customer profiles, and follow up on pending inquiries. What You'll Bring: · Exceptional communication skills: You possess the ability to articulate complex information in a clear and concise manner, adapting your communication style to meet the needs of diverse customers. · Empathy and patience: You understand that every customer interaction is unique and require a compassionate approach, demonstrating patience and understanding even in challenging situations. · Problem-solving mindset: You thrive in a fast-paced environment and possess strong analytical skills to identify root causes of issues and provide effective solutions. · Team player attitude: You enjoy collaborating with others and are eager to contribute to a supportive team environment where your insights and ideas are valued. · Adaptability: You embrace change and are quick to adapt to evolving customer needs, technology advancements, and business requirements. · Experience: Previous customer service experience, preferably in a fast-paced and customer-oriented environment, is highly desirable. What we Offer: · Competitive compensation package, including performance-based incentives and bonuses. · Comprehensive benefits package, including health insurance and retirement plans. · Opportunities for career growth and advancement within a renowned Fortune 500 company. · Continuous learning and development programs to enhance your skills and expertise. · A diverse and inclusive work environment that celebrates individuality and fosters collaboration. · Remote work (work from home). How to Apply: If you are ready to take the next step in your customer service career and be part of a globally recognized organization, we would love to hear from you. Please submit your updated resume and a compelling cover letter outlining why you are the ideal candidate for this position. Our team of talent acquisition experts will review your application and reach out to qualified candidates to schedule interviews.
    $36k-51k yearly est. 60d+ ago
  • Customer Service Associate

    Legacy Wealth Associates, LLC

    Remote Civilian Service Employee Job

    Job Description Join Our Team as a Customer Service Associate Are you someone who takes pride in helping others and ensuring every interaction leaves a lasting impression? Legacy Wealth Associates is seeking a proactive and personable Customer Service Associate to support our growing team. In this customer-facing role, you’ll play a vital part in enhancing the experience of every family we serve—acting as a trusted point of contact and support throughout their financial journey. What You’ll Be Doing: Be the First Line of Support: Connect with customers through Zoom, phone, and email to answer questions, offer solutions, and ensure a smooth and professional experience from start to finish. Educate and Empower: Provide tailored insights and support that help customers better understand the tools available to them—and how they align with their financial goals. Stay Ahead of the Curve: Keep current on the latest products and services so your guidance is always accurate, relevant, and value driven. Track and Collaborate: Document all customer touchpoints and outcomes to keep our team informed and deliver consistent follow-up. Who We’re Looking For: Experience in customer support, account coordination, or service roles is welcome—but we’re also open to training the right person with the right mindset Outstanding communication skills—you’re clear, calm, and confident whether typing or talking A natural problem solver with a resourceful, positive attitude Highly organized and dependable—you follow through and follow up A genuine desire to make people feel supported, heard, and valued Why You’ll Love Working with Us: Legacy Wealth Associates isn’t just about numbers—we’re about people. We empower families to build financial security, create generational wealth, and protect what matters most. When you join us, you're stepping into a mission-driven team that celebrates growth, integrity, and impact. Here’s What We Offer: Health and wellness coverage Flexible work-from-home options Retirement planning support Ongoing coaching and industry training Exclusive access to national financial conferences Discounts through our affiliate partner programs Interested in More Than Just a Job? If you’re ready to be part of something meaningful, where your work directly impacts lives and legacies, we want to meet you. Apply now and help us shape a brighter financial future for the families we serve. Powered by JazzHR GDBD9GOWK6
    $28k-38k yearly est. 3d ago
  • *REMOTE* Customer Service

    Travel With SSS

    Remote Civilian Service Employee Job

    We are currently seeking an agent to join our team. As a family-owned agency, we take pride in providing the most customized and personalized services for all types of vacations. As an agent with us, you will work with a variety of vendors to plan vacations ranging from theme park vacations, honeymoon getaways, destination weddings, bachelorette parties, cruises, all-inclusive resorts, and much more. Your main goal is to make every vacation stress-free and enjoyable for our clients. We are looking for someone who is dedicated to providing top-notch customer service, has excellent communication and organizational skills, and is comfortable working in a fast-paced environment. Responsibilities: Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc. Diagnose the client's specifications and suggest suitable travel packages and/or services Organize travel from beginning to end Supply travelers with pertinent information and useful travel material Collect deposits and manage client payments Use promotional techniques and prepare promotional material to sell itineraries and tour packages Handle unforeseen issues and determine eligibility for credits/refunds Maintain relationships with key persons Keep financial statements and documents Ask for help and guidance when needed Proficiency in English; multilingualism is a plus Exemplary sales skills and a customer-oriented approach Well-versed in various areas of travel (Domestic, international, business, holidays, groups, individual, etc) Ability to present, persuade, and communicate effectively Demonstrate ability to handle crises Benefits: Travel perks Opportunity to work with the best vendors Flexible Schedule Full training is provided so no experience is necessary Requirements: Must be legally authorized to work in the United States Must have a reliable internet connection computer or smartphone Must be available to attend live and recorded trainings and meetings Must be self-motivated, have a positive attitude, and will be willing to learn and adapt Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences This is a 1099 position. By applying, you acknowledge that you are aware this is a commission-based, 1099 position. Benefits: Flexible schedule Travel Perks
    $35k-49k yearly est. 60d+ ago
  • Customer Service

    The French Agency

    Remote Civilian Service Employee Job

    Customer Service Position supporting the sales team 100% Remote - Must live in Phoenix area and have a home office, not for traveling around type of job 1-3 years customer service required Longevity is required Contract to Hire - typically hired on after 4 months - they hire every employee this way Must pass a background and drug test Customer Service, Data Entry, Scheduling, coordinating installation, delivery, issues Education, Experience and Skills: High School Diploma or GED, some college courses beyond high school preferred; 1 to 3+ years experience in a customer service or high paced office environment; Advanced keyboarding skills required, knowledge of Windows based programs and Microsoft office applications; Excellent communication and organization skills; Ability to prioritize and multi-task; and The ability to work in a team environment. After Hired On you will receive the following benefits: Multiple Medical/Dental/Vision to choose from including HAS 401k 4% match Merit increases annually - just raises upon cost of living Tuition Reimbursement (As long as it has something to do with your field of work. For example, going to school to be a Veterinarian is going to be a NO) Quarterly Bonuses 80 hours of Vacation 40 hours of Sick 2 Floating personal days Holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving and After, Christmas and After, New Years Potlucks and fun around the office Birthday Committee
    $26k-35k yearly est. 60d+ ago
  • Customer Service Associate REMOTE JOB

    The Prestressed Group

    Remote Civilian Service Employee Job

    The Prestressed Group are looking for a Customer Service Associate that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Job Duties and Responsibilities: Attracts potential customers by answering product and service questions and suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Serves customers by providing product and service information and resolving product and service problems. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Requirements 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred Strong customer service and office administrative skills Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, High-rise, and Insightly Excellent oral and written communication skills Strong Microsoft Office skills Call Center Customer Service experience Practical knowledge of Superior Customer Service Background working with Inbound Telephone Calls Professional Phone Etiquette experience highly preferred Adeptness in Customer Satisfaction Earlier work involving Answering Multi-Line Phone System Experience with customer invoices Demonstrated knowledge of customer service Customer Account experience preferred Assist Customers experience preferred Comfort and confidence when interacting with internal and external partners and clients/customers Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information Qualifications / Skills: Customer service Product knowledge Market knowledge Quality focus Problem solving Documentation skills Phone skills Listening Resolving conflict Analyzing information Multi-tasking Benefits The Prestressed Group appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: Employee Assistance Plan Employee Referral Program Lucrative commissions and long-term bonus plans Medical, dental, and vision plans - start when you start! Life insurance (self, spouse, children) Paid time off 401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)
    $28k-37k yearly est. 60d+ ago
  • Customer Service Associate

    Your Boat Club LLC

    Remote Civilian Service Employee Job

    Job Description Come and join the best boating club in the business – Your Boat Club! This position represents what Your Boat Club stands for, and it often serves as the first point of contact for our customers. We aim to provide our customers with a positive and informative experience from the very first call they make to us and every encounter thereafter. Are you looking for a work-from-home job with flexible hours? Then look no further, as you have found it - jump on board with the best of the boating business! Your Boat Club is growing, and we are currently seeking part-time, seasonal staff. There is the opportunity for advancement in these roles, as well as the potential for full-time, year-round employment for the right individual(s). This position is perfect for individuals working in education, college students, etc. This position is offered every summer, and we love returning employees! Duties and Responsibilities: Handle inbound/outbound calling, filter and route calls, and respond to emails and online inquiries. Inputting customer information to book the type of rental the customer wants, including payments and billing information, to process payments. Booking boats, side x sides, snowmobiles, side x sides w/tracks & daily slips for our renters & club members. Assisting customers with website navigation, instructing them on how to use our reservation system & providing information about our services, including our unlimited boat club memberships! Work on various waitlists, systems reports, additional tasks, projects, or assignments may be added as the needs arise that will overall benefit the needs of the team and the company. Required Skills and Abilities: Excellent customer service skills. Must be a fast learner and have an aptitude for problem-solving. Ability to multitask – shifts can be fast-paced depending on approaching holidays, weather, etc. Experience with Microsoft Suite and Microsoft Teams is a huge plus. Working Conditions: Your Boat Club is available to answer calls and respond to inquiries from 7 a.m. to 9 p.m. seven days a week during the boating season. We offer a flexible schedule and are willing to work with you. This position does require working every other weekend. If you prefer weekend shifts, evening shifts for a few days, morning shifts, or have other availability preferences, please let us know when applying. We can discuss your work schedule during the interview if we're interested in moving forward. This position is work from home, and with that, we have specific requirements for a work-from-home setup: You will need a secure and reliable internet connection, an internet-capable phone that allows for apps to be downloaded, a headset, and a computer in a private place such as a home office or room with a door that can close. Create a comfortable workspace to do your work with minimal background disruption. We have specific technology requirements for this work-from-home position to ensure the most efficient work process. You will need a laptop or desktop computer with a second screen, which can be helpful but not mandatory. The computer should have an Intel 11th/12th generation i3 processor or higher, or a 10th generation i5 processor or higher, with at least 8 GB of RAM or more. You will also need a cell phone with internet and download capabilities. To communicate effectively, you'll require a headset, headphones, or any other hands-free device so that you can talk and type simultaneously. Lastly, a dependable internet service is essential. *Please specify your availability or the schedule you prefer to work when you apply. Compensation: This position starts at $15.00 an hour and will vary based on experience. About Your Boat Club: At Your Boat Club, we are committed to providing the finest boating experiences that are both safe and enjoyable without any hassle. Our journey started in 2009 with only five boats by owners Luke Kujawa and Michael Jellish. Today, we boast over 40 locations across four states. Our services include memberships, daily rentals, full marina services, and, at some locations, bike, UTV, and snowmobile rentals. Our main objective is to keep our existing members happy by providing them with exceptional service, superb boats, and great availability. Annually, we hire seasonal help at various locations and seek to hire individuals who we believe will be "A" type employees: always friendly, professional, adaptable, and possess great customer service skills. Special Instructions to Applicants: Please note that if we decide to extend an offer to you, Your Boat Club will conduct a thorough background check. Powered by JazzHR e83F7jL9qh
    $15 hourly 11d ago
  • Online Customer Service Trainee - Spanish Speaking

    Veracity Insurance

    Remote Civilian Service Employee Job

    About Veracity At Veracity Insurance Solutions we are an MGA (Managing General Agent), as an MGA we sell policies directly to consumers. We are a company that from the top down delivers a world-class customer experience while living the work-hard-play-hard model that promotes a strong work-life balance. With our company, you will benefit from a great company culture, as we pride ourselves on supporting and developing each individual on our team. We're growing fast, and we want you to be a part of it. We are currently looking for a self-motivated, flexible, team player to join our VUE (Veracity Underwriting Experience) Team as a work-from-home CSR (Customer Service Representative.) As a CSR your primary role will be to provide world-class customer experience to each of our customers through inbound phone calls. This is not a call center job! We are an insurance agency that handles inbound customer inquiries about our policies and helps customers troubleshoot. We're growing, and we want you to be a part of it. We are currently looking for an experienced remote Customer Service Agent: Spanish Speaking to join our team. This is a remote role. What's In It for You? We pay for your time and materials to obtain and maintain your Property and Casualty License Paid holidays 160 hours of PTO (sick or vacation) plus 2 floating holidays per year 401(k) with a company match plan Health/dental/vision plans Free mental health resources and more. Essential Functions Obtain and maintain your Property and Casualty License Work independently, take initiative, and work with little supervision Maintain regular and timely attendance Ability to make decisions, problem solve, and hold to an ethical standard Ability to manage individual stress/composure Other duties as assigned Requirements High School Diploma Designated Space and Internet Capability to Work from Home Able to Pass a Background Check Extensive Microsoft Office or G-Suite Experience 2 Years of Customer Service Experience Why Veracity? Here at Veracity, you'll be part of a team of trailblazers and visionaries. We're not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to: Engage in groundbreaking projects that are reshaping the insurance landscape. Collaborate with a group of dedicated, like-minded professionals. Experience a culture that prioritizes growth and development. Perks: Health, dental, and vision plans. Amazing work-life balance with 4 weeks of Paid Time Off. 9 Paid Company Holidays with 2 floating holidays. 401K Programs with employer match. Personal assistant programs for support in a healthy personal and work life. Pay during training: $18.00 Post Training: $21.00
    $30k-40k yearly est. 29d ago
  • Life Insurance / Customer service

    Rivco Wealth Management

    Remote Civilian Service Employee Job

    Job DescriptionBenefits: Work From Home Free Licencing Program Apply NOW Start a New Career Flexible schedule Opportunity for advancement Training & development Tuition assistance Full Time/ Part time Available Life Insurance / Customer Service Job Summary Explain Life insurance products to prospective customers. General Accountabilities Contacts and qualifies prospective clients and explain features and merits of policies offered, recommending amount and type of coverage based on analysis of prospect's circumstances. Calls on policyholders to deliver and explain policy, to suggest additions or changes in insurance program, or to make changes in beneficiaries. Anticipates future needs and calls on established clients to renew and upgrade accounts. Develops long-term relationships with clients and underwriters. *The company reserves the right to add or change duties at any time. Job Qualifications Must be 18 years Must Pass a back round check Must be legal to work in US This is a remote position. Compensation: $3,000.00 - $8,000.00 per month
    $24k-32k yearly est. 18d ago
  • Customer Service (remote work )

    Path Arc

    Remote Civilian Service Employee Job

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
    $32k-42k yearly est. 60d+ ago
  • Tax Refund Customer Service (Remote)

    Vertacall

    Remote Civilian Service Employee Job

    A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our client accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs gather that for us. Problem-solving should also come naturally to our customer care specialists. You should be confident in troubleshooting and investigating if do or don't have enough information to resolve customer complaints. Tax preparation software is one of the most popular income tax services during tax season. The software is designed to guide users through their tax returns step-by-step. Responsibilities • Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. • Research, analyze and determine an appropriate course of action for tax customers. • Interact with customers via phone focusing on software navigation questions as well as assisting the customer with locating prior years' returns and amendments. • Serve as an ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise. • Document all issues, resolution and follow up actions Requirements Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma Benefits This is NOT paid training. However, we WILL cover the cost of the Training Certification Course. Once you've passed the software certification course with a passing score, PAID services will begin. You MUST make the time to train and pass. You MUST have a working computer and internet connection at home. If you cannot make time to train, DO NOT APPLY.
    $30k-39k yearly est. 9d ago
  • Remote Customer Service Associate

    Perunhr

    Remote Civilian Service Employee Job

    Who we want: You will receive inbound calls from our Merchants, answering questions, while driving issues to resolution to the client's satisfaction. We want our merchants to receive a WOW experience as they interact with someone who can be both an active listener and help clients figure out the best solution. Use your great verbal and written communication skills to provide excellent service to our merchants. Basic requirements for consideration: Resume with application High School diploma or GED Minimum of one year of experience working in a customer facing role, preferably in customer service (ex: retail, restaurant, hospitality). Quiet and secure working environment free from background noise and be able to guard client confidential information. Familiarity with computers and internet navigation Internet speed requirements: To test internet speed, visit ***************** and click GO - results will display at the top of the page o Ping less than 50 ms o Download greater than 12.0 Mbps o Upload greater than 2.0 Mbps Preferred qualifications: Experience in a customer facing Call Center environment, preferably with an online bill pay service or financial institution Strong work tenure with previous roles lasting a year or more
    $24k-32k yearly est. 60d+ ago
  • Customer Service Associate

    Xcorp Avalonbay Communities

    Remote Civilian Service Employee Job

    State: City: Zip Code: AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role The Customer Service Representative is responsible for all day-to-day tasks related to customer account administration within AvalonBay's inbound call center. This includes, but is not limited to, detailed account research, payment processing, requesting charge credits and debits, and basic assistance with company websites. Associates are also responsible for resolving customer inquiries and issues. This position will be located out of our San Antonio, TX office. This is not a fully remote position. Work schedule is typically four weekdays from 11:15am to 8:30pm EST and Saturdays from 12:00pm to 5:00pm EST. Professionally service Frontline and Payment calls while providing stellar customer service and a positive experience for the resident. Actively participate in coaching, training, and personal development while visible on camera while working from home. Maintain shift schedule requirements to ensure phone queue is supported per the associate's schedule. Attendance and punctuality to the shift schedule is critical. Minimum Qualifications: 1-3 years of customer service experience providing above average service required. Strong English verbal and written communication required. Math skills required. Must be able to add, subtract, multiply and divide. Strong organizational skills required. Ability to multitask. Experience with data entry and excel required. Must be able to navigate between several systems simultaneously. Previous remote work experience preferred. Call center experience preferred. A high school diploma or equivalency (GED) Must meet minimum Internet speed requirements of 25mbps upload and download hardwired. Wifi is not allowed. These are the network requirements order to work remotely. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (*********************************************************************** How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, ‘AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
    $24k-33k yearly est. 60d+ ago
  • ;Remote Customer Service (Entry Level/Flexible)

    Ao Globe Life

    Remote Civilian Service Employee Job

    Remote Customer Service Representative - $60k-$150k/YR | Flexible Hours | Entry-Level Welcome Are you driven, people-oriented, and ready to take control of your income and your future? Join Globe Life AO, one of the fastest-growing agencies in the insurance industry, as a Remote Customer Service Representative. Whether you're just starting out or looking for a fresh opportunity, we provide the tools, training, and support to help you thrive from day one. Why You'll Love Working With Us: Work From Anywhere - Enjoy the freedom of a fully remote role with flexible hours. Unlimited Earning Potential - Uncapped commissions + performance bonuses = $150K+ for top performers. No Experience? No Problem. - We provide world-class training and mentorship. Career Growth Opportunities - Clear path to leadership and management roles. Meaningful Work - Help families protect what matters most with life and supplemental insurance. What You'll Be Doing: Connect with clients virtually to understand their needs and provide tailored insurance solutions. Educate customers on life insurance products and benefits in a clear, compassionate way. Build and maintain strong client relationships through outstanding service. Stay organized and self-motivated while working independently in a remote environment. What We're Looking For: Excellent communication and interpersonal skills Goal-oriented with a strong work ethic Self-starter who thrives in a remote setting A passion for helping others and making a difference Your Next Career Starts Here: This isn't just another remote job - it's a chance to build a life-changing career in a high-demand industry. If you're motivated, coachable, and ready to create financial freedom, we want to hear from you! Take the first step toward your six-figure future with Globe Life AO. Don't wait - apply today and start your remote journey with us!
    $36k-51k yearly est. 42d ago
  • Customer Service Associate (Hybrid)

    K&L Wine Merchants 3.3company rating

    Remote Civilian Service Employee Job

    About Us K&L Wine Merchants is one of the leading independent wine retailers in the United States. With four retail locations and a thriving online store, we offer a world-class selection of wine, spirits, and beer. We are a close-knit, growth-minded team dedicated to providing knowledgeable and personalized service to our loyal customers. If you're looking for an exciting career and a backstage pass to the world of wine and spirits, K&L is the place for you. What We're Looking For We are hiring a Customer Service Wine Merchant (Hybrid) who thrives on helping others, communicates with ease, and brings energy and positivity to every interaction. In this role, you will provide expert guidance and support to our customers via phone, email, and chat. This is a remote-first role (75% remote), with weekly in-person participation in staff tastings at one of our retail locations (Hollywood, Culver City, Redwood City, or San Francisco). Perks & Benefits 100% employer-paid Medical, Dental, and Vision coverage (individual) 401(k) with company contribution 3 weeks of PTO annually (increases after 5 years) 8 paid holidays Generous employee discount Weekly product tastings and ongoing sales training Key Responsibilities Deliver exceptional customer service and knowledgeable product recommendations via phone, email, and chat (40-60 inbound calls/day) Accurately process a variety of customer transactions including sales, pre-arrival orders, wine club sign-ups, shipping and delivery requests Resolve customer issues related to order fulfillment, shipping, payments, and product availability Manage customer service channels, including shared email inboxes, web-based help desk, and live chat Develop and maintain expertise in domestic and international shipping logistics, including regulations, tax, weather delays, and insurance Contribute product reviews, blog posts, and newsletter content Participate in weekly educational tastings and occasional offsite events What You'll Bring 1-3 years of experience in retail or customer-facing roles Demonstrated passion for the wine and spirits industry Excellent verbal and written communication skills A professional, positive, and solution-oriented demeanor Comfort in a desk-based, high-volume support environment (especially during Oct-Dec) Proficiency with Office 365 and web/email tools Availability to work Tuesday - Saturday (schedule varies weekly, 9:00am-6:00pm & 10:00am-7:00pm) Bachelor's degree preferred Must live within 30 miles of one of our retail locations: Redwood City, San Francisco, Culver City, Hollywood Ability to attend weekly in-person tasting sessions at one of our CA retail locations Join K&L Wine Merchants and immerse yourself in a vibrant company culture where your passion for wine and commitment to service will help shape unforgettable customer experiences. K&L Wine Merchants is an Equal Opportunity Employer. We value diversity and inclusion and consider all applicants without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other protected status.
    $30k-38k yearly est. 43d ago
  • Analyst, Employee Services (HR)

    Aspire Public Schools 4.7company rating

    Remote Civilian Service Employee Job

    Description This is a hybrid position supporting Aspire's Central Valley Region (Sacramento, Stockton, Modesto). The candidate will work between the Central Valley Regional Office and schools, with some remote work arrangements in place. ABOUT ASPIREAspire Public Schools operates a network of high-performing, college-preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998-in an effort to transform the inequitable racial, social, and gender outcomes that our communities persist through-Aspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation.Our purpose is to prepare our scholars for success in college, career, and life. At Aspire, we set a foundation for our scholars to gain knowledge, skills, and power to access and make choices for their families and post-secondary lives. Every day, our community of students, families, teachers and staff comes together to learn, work, and play in an environment grounded in our values of Bienestar (Well-Being), Culture of Belonging, Community Partnership, Agency & Self-Determination, and Joy.JOB SUMMARYThe Analyst, Employee Services (HR) is responsible for providing full service support to employees in all aspects of Employee Services Operations. This job is responsible for the lifecycle of an employee, HRIS administration, compliance, in addition to oversight of personnel records and other HR tasks completed by other members of Aspire or the People Team. ESSENTIAL FUNCTIONS Manage Employee Life Cycle and HR Personnel Data Set up and maintain personnel files and records, including new hires, status changes, and terminations for employees; maintain the E-file system. Perform data entry into HRIS, as well as the approval path for entries made by outside stakeholders. Generate and ensure compliance with all external correspondence related to employment (EDD/unemployment claims, employee verifications, intent to return/assurance letters, benefit status letters, vaccination records). Generate and ensure compliance with all Aspire employment status-related letters (offer letters, onboarding materials, status changes, Department of Justice notifications). Work closely with payroll and our HRIS team to support the employee lifecycle. Compliance Custodian of Records TB for new hires and existing hires. Ensure that data is being reviewed monthly I-9 verifications and data maintenance. As a custodian of record ensure that subsequent arrests are being reviewed by the Sr. Director of Employee Service and Legal Counsel. Maintain the DOJ billing processing and reporting. Maintain the DOJ/TB clearances for volunteers. Manage Audits, including generating data and reports. Review/audit records for accuracy to ensure compliance to Aspire policies and all state and federal legal requirements. Manage Background check clearance for new hires Generate Affidavits SafeSchools manage deployment on a yearly basis, reporting, compliance and support with inquiries. Residents & Volunteers Manage the processing of all New Teacher Residents full cycle, including sending onboarding, overseeing compliance, and onboarding/offboarding. Manage compliance for volunteers and work with Business Managers to ensure compliance. Customer Service Provide elite customer service to Aspire Employees, by responding to Zendesk, as well as inter-departmental services to other teams (recruiting, regional managers) and external stakeholders (payroll, finance, etc). Additional Collaborate with the Employee Services team to update the MyAspire intranet. Demonstrate knowledge of, and support, the Aspire Public Schools mission, vision, value statements, including antiracism, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior Must be able to work from the Home Office once a week to support mail distribution related to HR. Other duties as assigned QUALIFICATIONS
    $34k-44k yearly est. 8d ago

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