Chief Dispatcher Jobs Near Me

We are hiring immediately for a full time DISPATCHER position. Note: online applications accepted only. Schedule: Full time schedule. Hours and days may vary; including evenings and weekends. More details upon interview. Requirement: Customer service experience required. Communications skills required. Pay Range: $12.00 per hour to $15.00 per hour Perks: SSC invests in our employees with training and growth opportunities, but the benefits don't stop there, SSC offers a comprehensive benefits package and we are also excited to offer same day pay! At SSC we truly believe that our people are our greatest asset. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group we create clean, safe, and distraction free learning environments for students of all ages. With a focus on a people first culture, growth opportunities, and supporting local communities we set the stage for a meaningful career in educational facilities nationwide. Job Summary Summary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities: Provides quality customer service to customers by providing one-on-one attention to detail. Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics. Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary. Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations. Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments. Serves as a liaison between Patient Transportation and other departments. Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures. Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity. Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues. Performs other duties as assigned. Enhance your quality of life through our comprehensive benefits: · Medical/Dental/Vision Insurance · 401K with Company Match · Disability Insurance · Life Insurance/AD · Associate Shopping Program · Health and Wellness Programs · Discount Marketplace & Employee shopping program · Identify Theft Protection · Pet Insurance · And More… Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Applications are accepted on an ongoing basis. SSC maintains a drug-free workplace. SSC & Compass Group: Achieving leadership in the facility service industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. SSC

About Us At Quality Heating, Cooling, Plumbing, and Electric, we're more than just a home service company-we're a team driven by our core values: Serve People - We prioritize our customers and our community. Provide Solutions - We don't just fix problems; we create lasting solutions. Whatever It Takes - We go the extra mile every time. Be Willing to Grow - We embrace learning and continuous improvement. Celebrate the Win - We recognize hard work and success. If you take pride in staying calm under pressure, helping people in critical moments, and want to be part of a company that invests in your growth and values your contributions, then you belong at Quality. Position Overview We are seeking a reliable and organized After Hours Dispatcher to join our after-hours team. In this role, you'll be the first point of contact for customers needing emergency service after regular business hours. You'll handle incoming calls, schedule service appointments, and communicate with on-call technicians to ensure a smooth and efficient response. What You'll Do Answer inbound service calls from customers during evening, overnight, and weekend hours Evaluate customer needs and determine the appropriate level of response Dispatch on-call technicians for HVAC, plumbing, or electrical emergencies Communicate clearly with both customers and field staff to set expectations and timelines Enter and update call details in our system accurately and in real time Follow company procedures for scheduling, escalation, and service protocols Monitor technician status and job progress throughout the night Handle high-stress situations with professionalism and a calm demeanor Maintain confidentiality and professionalism at all times What We're Looking For Previous dispatch, call center, or customer service experience required Strong communication and decision-making skills Ability to remain calm and organized under pressure Comfortable working with scheduling or dispatching software Detail-oriented and able to multitask Must have reliable internet access and the ability to work from home if needed Availability for evening, overnight, and weekend shifts Knowledge of HVAC, plumbing, or electrical services is a plus What We Offer Competitive pay with shift differentials for nights and weekends Career growth opportunities - We promote from within Training and support to succeed in the role Company equipment provided (for remote roles) Health, dental, and vision insurance Paid time off and holidays A team culture that values you Join a Winning Team If you are a dependable and detail-oriented After Hours Dispatcher who thrives on helping people and keeping operations running smoothly after hours, we want to hear from you. Apply today and take the next step in your career with Quality Heating, Cooling, Plumbing, and Electric.

DEPARTMENT: Operations REPORTS TO: Fleet Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full-Time Office Position - IN PERSON Buchheit Logistics, a carrier of dry bulk and finished goods, is seeking a safety-minded, results-driven trucking Fleet Manager to assist our logistics efforts nationwide. This position oversees the planning and day-to-day operations of the fleet while ensuring compliance with federal regulations as well as company safety standards. The successful candidate will be responsible for building relationships with both internal and external customers and assisting our team of professional drivers to safely and efficiently meet our customer's expectations, while maximizing fleet utilization, continued growth and profitability. This position requires the ability to multitask, self-motivate, and communicate effectively. Must have ability to positively interact with all levels of management, other team members and drivers. Transportation industry experience preferred, dispatching experience a plus. ESSENTIAL DUTIES AND RESPONSIBILITIES: Required to work in the office - NOT A REMOTE POSITION This position directly supervises drivers and may require being "on-call" after-hours and weekends. Keep current with transportation regulations, industry trends and best practices. Communicate with internal and external customers to maintain strong working relationships and serve as point of contact to answer questions and resolve problems or conflict to minimize delays and maximize utilization. Coordinate between supervisor, customers and drivers to balance safety and profitability with customer expectations. Reinforce compliance with safety, fuel / routing, fuel mileage, idle time and customer service, coach drivers as necessary. Serve as driver's supervisor to manage Driver KPIs and improve driver performance and retention. Ensure freight orders and load confirmations are entered into Transportation Management Software (TMS) system to generate freight bills and respective invoices. Plan loads and schedule loading/unload appointments to maximize customer and driver satisfaction. Dispatch drivers in compliance with company policy, federal guidelines and FMCSA Hours of Service regulations. Communicate effectively to ensure drivers have necessary information to successfully complete load assignments. Continuously improve fleet utilization to minimize dead head miles. Coordinate with Maintenance Department to schedule equipment maintenance and repairs. Ensure trailers and freight are tracked using company's TMS to service customer needs. Assist Fleet Manager to book freight and maximize utilization of equipment. Assist Fleet Manager to broker freight to outside carriers and negotiate rates as necessary. Assist Fleet Manager to ensure that broker contracts/files are compliant and complete. Fast paced work environment which requires successful candidate to multitask, be flexible, organized and constantly assess shifting priorities. Other duties as assigned or directed REQUIREMENTS & QUALIFICATIONS: 3+ years of Over the Road driver management experience required Strong social media skills preferred. Basic Computer skills: Microsoft Office, E-mail, and Internet based tools Strong verbal, written, multi-tasking, and communication skills Ability to work with truck drivers and independent contractor drivers required. Knowledge of relevant equipment, regulations, policies, procedures, and strategies preferred. Knowledge of principles and methods for moving goods by air, rail, sea, or road preferred. Familiar with North American geography and the highway system and relevant points preferred. PHYSICAL REQUIREMENTS: The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a “legal” disability to perform the essential functions of this position. This position sits for up to 8 hours per day, requires constant use of hands and fingers, and requires occasional standing, walking, pushing/pulling, reaching, and lifting.

AAA Club Alliance is hiring full-time Dispatchers (Mid-Day and 2nd Shift and Shifts ONLY) Come join our dynamic Dispatch Team and take your career to the next level! AAA Dispatchers provide help in a fast-paced contact center environment contacting service providers to assist AAA Members who are in need of roadside assistance, respond to inquiries from AAA Members and service providers about the benefits of the AAA Membership products and resolve concerns in a timely manner. This is a work from home position, candidates must live within our territory: (·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia) Why APPLY for Dispatcher l? Fully remote/work from home. Computer equipment provided. Almost 4 weeks of Paid Time Off, plus 6 paid company holidays and 2 floating holidays. Paid Training. 2nd shift and Mid-Day schedules available with one weekend shift each week as required. Schedules available start between 10:00 a.m. -3 p.m. EST Company-wide Career mobility opportunities **Next New Hire Training Class to begin Monday, July 7th, 2025! Training Requirement: Monday - Friday (9:00 a.m. - 5:00 p.m. EST) for the first 3-5 weeks. Must be able to attend ALL training. Work schedule will begin after training is completed. What we need from you: High School Diploma or equivalent 1-2 years of Dispatching experience or experience in a Call Center Environment. Salesforce experience (preferred) Must be able to work overtime and/or on holidays as required by business needs. Subject to any pre-approved PTO, in this position and regardless of your regularly scheduled workdays, you are expected to work the day after the following holidays: Christmas, New Years, Memorial Day, July 4th, Labor Day and Thanksgiving. Must be able to maintain a stable, secure, and hard-wired internet connection for the duration of their employment. Wi-Fi connections are not permitted for use in the role. Must be able to provide a work environment free from all disruptions and distractions. This includes a private area that prevents access to others during working hours, as well as prevents disruptions such as overly noisy pets or others within your home. Working remotely is not intended to serve as a substitute for child/dependent or adult/elder care. What we can offer you: The starting base compensation for this position is $14.30 to $24.00 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as geographic location and experience. Paid training All computer equipment shipped directly to you Shift differential offered for 2nd shift - 8% 401(k) plan with company match up to 7% Medical, Dental, Vision and Prescription coverage FREE AAA Premier Membership. FREE Life Insurance. Auto repair, travel, and merchandise discount Tuition reimbursement Disability Insurance Supplemental Insurances Pet Insurance Legal Insurance Dispatchers will also: Answer inbound calls from members seeking updates for their AAA Roadside Communicate to service providers information needed to provide timely assistance to AAA Members Prioritize service requests based on various criteria. Monitors the progression of roadside assistance requests and ensures documentation is thorough and accurate. Participates in the resolution of service issues and member complaints. Update members on progress. #LI-Remote #US #aaacluballiancejobs ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Dispatch

Replies within 24 hours Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for coordinating and organizing the movement of goods and people from one location to another. This involves routing and scheduling drivers and vehicles, tracking and monitoring shipments, maintaining communication with drivers and other stakeholders, solving problems as they arise, and keeping accurate records of transportation activities. Overall, the dispatcher plays a crucial role in ensuring the smooth and timely delivery of goods and people in the logistics industry. Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Responsibilities Routing and scheduling drivers, vehicles, and other resources to ensure timely delivery of goods or transportation of people. Must maintain constant communication with drivers and other stakeholders to ensure that everything is running smoothly and to address any issues that may arise. Must track and monitor the movement of goods or people to ensure that they are on schedule and to make adjustments if necessary. Must be able to quickly and effectively solve them, whether it's rerouting a driver to avoid traffic or finding an alternative transportation solution for a customer. Must maintain accurate records of all transportation activities, including schedules, routes, and delivery times. Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Excellent typing and data entry skills Microsoft Excel required ( intermediate level) Understanding of best practices and procedures for emergency response situations Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure This is a remote position. Compensation: $15.00 - $22.00 per hour

Seeking a reliable dispatcher to help create trucking routes that keep costs down but meet the customers scheduling needs. To be the primary interface between company, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures. This role is perfect for anyone who is interested in gaining some quick experience and in supply chain. Must be dependable and hard working, with the ability to communicate clearly and maintain excellent customer service. Schedule: Part-time, 20-30 hours per week. Hybrid but primarily work from home. needs experience in Ocean Freight / intermodel 1 year of portpro (not req but a bonus) Job duties are, but not limited to: Answering phones professionally and timely Answering email requests professionally and timely Providing general customer service Research of shipments for Corporate/Accounting requests/reports Communicate charges with accounting when outside vendors are used Understanding TSA regulations Develop pickup/delivery routes and maintain contact with drivers throughout the day Modify daily routes to accommodates the needs of customers Act as a communication liaison between customers, drivers, sales, and company facilities Cultivate strong relationships with drivers and customers Scheduling of residential pickups Able to work overtime and weekend on call rotations Other duties assigned deemed necessary by the Cartage Supervisor Requirements: Bilingual (Spanish/English) is a PLUS! Must have dispatch experience and be familiar with the SoCal area Multitasker, there are heavy call, email, and workload volumes OT and flexible schedule Good customer service skills

div class="iCIMS_JobContent" h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" Iowa City, IA /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" JOB TYPE /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" Full-Time /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" PAY TYPES /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" Hourly + Bonus /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" BENEFITS amp; PERKS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" APPLICATION DETAILS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" No Resume Required, Entry-Level /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" POSITION OVERVIEW /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0in;"span style="font-size: 14pt; font-family: Calibri, sans-serif; color: #333333;"MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry./span/pp style="margin: 0in;" /pp style="margin: 0px;"span data-preserver-spaces="true" style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"As an Early Morning Call Center Dispatch Representative, you will play an essential role in interacting with customers and partners to deliver exceptional customer service. The right candidate will have a professional disposition when communicating with associates, customers, and operational departments. You'll handle inbound calls from customers and make outbound calls to coordinate with vendors and partners. /span/pp style="margin: 0px;"span data-preserver-spaces="true" style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;" /span/pp style="margin: 0px;"span data-preserver-spaces="true" style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Located in Melbourne, FL 32934. Full-Time or Part-Time. Early Bird Shift./span/pp style="margin: 0px;" /pp style="margin: 0in;"span style="color: #333333;"emspan style="font-size: 14pt; font-family: Calibri, sans-serif;"To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test./span/em/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" -------------- /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" div id="cincopa_206926009".../divp style="margin: 0px;"/pp style="margin: 0px;" /p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" POSITION RESPONSIBILITIES /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"strongspan style="font-family: calibri, sans-serif; font-size: 14pt;"em WHAT DOES A CALL CENTER DISPATCH RECEPTIONIST DO?/em/span/strong/pp style="margin: 0px; text-align: justify;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"Resolvespan style="font-family: calibri, sans-serif;"span style="font-size: 14pt;"span style="font-family: calibri, sans-serif; font-size: 14pt;" /spancustomer/span/span inquiries, increasing customer satisfaction and driving program growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. /span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt;"strongspan style="font-family: Calibri, sans-serif; color: #333333;"Key Responsibilities:/span/strong/span/pullispan style="color: #333333; font-size: 14pt; font-family: calibri, sans-serif;"Understand customer needs, listening and resolving customer issues efficiently/span/lilispan style="color: #333333; font-size: 14pt; font-family: calibri, sans-serif;"Utilize systems and technology to complete account management tasks/span/lilispan style="color: #333333; font-size: 14pt; font-family: calibri, sans-serif;"span style="font-family: calibri, sans-serif;"Professionally represent our partners as a brand ambassador/span/span/lilispan style="color: #333333; font-size: 14pt; font-family: calibri, sans-serif;"Analyze and troubleshoot products and process when interacting with customers/span/lilispan style="color: #333333; font-size: 14pt; font-family: calibri, sans-serif;"Appropriately escalate to next level of support when needed/span/lilispan style="color: #333333; font-size: 14pt; font-family: calibri, sans-serif;"Ensure first call resolution through problem solving and effective call handling/span/li/ulp style="margin: 0px; text-align: justify;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;" In addition to being the best in the business when it comes to customer interactions you will need to be confident, fully engaged, a team player and dedicated to bringing a positive and enthusiastic outlook to work each day. /span/pp style="margin: 0px; text-align: justify;" /p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" CANDIDATE QUALIFICATIONS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0in;"strongspan style="font-size: 14.0pt; font-family: 'Calibri',sans-serif; color: #262626;"WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? /span/strong/pp style="margin: 0in;"span style="font-size: 14.0pt; font-family: 'Calibri',sans-serif; color: #262626;"All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:/span/pp style="margin-bottom: .0001pt;"span style="color: black; font-family: calibri, sans-serif; font-size: 14pt;" /span/pul style="margin-top: 0in;"li style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be 18 years of age or older/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"High school diploma or equivalent/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Excellent organizational, written, and oral communication skills/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"The ability to type swiftly and accurately (20+ words a minute)/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Basic understanding of Windows operating system/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Highly reliable with the ability to maintain regular attendance and punctuality/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"The ability to evaluate, troubleshoot, and follow-up on customer issues/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"An aptitude for conflict resolution, problem solving and negotiation/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Must be customer service oriented (empathetic, responsive, patient, and conscientious)/span/lili style="color: black; margin-bottom: .0001pt;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Ability to multi-task, stay focused and self manage/span/lili style="color: black; margin-bottom: .0001pt;"span style="color: #333333; font-family: calibri, sans-serif; font-size: 14pt;"Strong team orientation and customer focus/span/lili style="color: black; margin-bottom: .0001pt;"span style="color: #333333; font-family: calibri, sans-serif; font-size: 14pt;"The ability to thrive in a fast-paced environment where change and ambiguity prevalent/span/lili style="color: #2d2d2d;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"Excellent interpersonal skills and the ability to build relationships with your team and customers/span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" CONDITIONS OF EMPLOYMENT /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0in 0in 0in .5in;"span style="color: #333333;"strongspan style="font-size: 14pt; font-family: Calibri, sans-serif;"All MCI Locations/span/strong/span/pul style="margin-top: 0in;"li style="color: #262626; margin-bottom: 0in;"span style="font-size: 14pt; font-family: Calibri, sans-serif; color: #333333;"Must be authorized to work in the country where the job is based./span/li/ulp style="margin: 0in 0in 0in .5in;"span style="color: #333333;"strongspan style="font-size: 14pt; font-family: Calibri, sans-serif;"Subject to the program and location of the position/span/strong/span/pul style="margin-top: 0in;"li style="color: #262626; margin-bottom: 0in;"span style="font-size: 14pt; font-family: Calibri, sans-serif; color: #333333;"Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results./span/lili style="color: #262626; margin-bottom: 0in;"span style="font-size: 14pt; font-family: Calibri, sans-serif; color: #333333;"Must be willing to submit to drug screening. Job offers are contingent on drug screening results./span/li/ul /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" COMPENSATION DETAILS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?/strong/span/pp style="margin: 0px;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong What You Can Expect from MCI:/strongbr/We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:/span/pulli style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Paid Time Off/strong: Earn PTO and paid holidays to take the time you need./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Incentives amp; Rewards/strong: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars!/span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Health Benefits/strong: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Retirement Savings/strong: Secure your future with retirement savings programs, where available./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Disability Insurance/strong: Short- and long-term disability coverage is available to help protect you during unexpected challenges./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Life Insurance/strong: Access life insurance options to safeguard your loved ones./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Career Growth/strong: With a focus on internal promotions, employees enjoy significant advancement opportunities./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Paid Training/strong: Learn new skills while earning a paycheck./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Fun, Engaging Work Environment/strong: Enjoy a team-oriented culture that fosters collaboration and engagement./span/lili style="color: black;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Casual Dress Code/strong: Be comfortable while you work./span/li/ulp style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"strong Compensation amp; Benefits that Fit Your Life/strongbr/MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued./span/pp style="margin: 0px;" /pp style="margin: 0px;"span style="font-size: 14pt; color: #333333; font-family: calibri, sans-serif;"If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!/span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" PHYSICAL REQUIREMENTS /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin: 0px;"span style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds./span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" REASONABLE ACCOMMODATION /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="margin-bottom: 0in;"span style="font-size: 14pt; font-family: Calibri, sans-serif; color: #333333;"Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources./span/p /div /div /div h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job" DIVERSITY AND EQUALITY /h2 div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job" div class="iCIMS_Expandable_Container" div class="iCIMS_Expandable_Text" p style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;"At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment./span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;" /span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"span data-preserver-spaces="true" style="background: transparent; margin-top: 0pt; margin-bottom: 0pt;"MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements./span/span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan data-preserver-spaces="true" style="color: #333333; background: transparent; margin-top: 0pt; margin-bottom: 0pt; font-family: calibri, sans-serif; font-size: 14pt;" /span/em/pp style="color: #0e101a; background: transparent; margin-top: 0pt; margin-bottom: 0pt;"emspan style="font-family: calibri, sans-serif; font-size: 14pt; color: #333333;"span data-preserver-spaces="true" style="background: transparent; margin-top: 0pt; margin-bottom: 0pt;"MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regu

Company: PDI Health - A National Portable X-Ray Provider Schedule: Different shifts available PDI Health is seeking a dedicated and reliable Dispatcher to work in our fast paced environment helping to coordinate the routing of our technologists to our client locations to provide Portable X-ray and Ultrasound services. The ideal candidate should possess outstanding organizational skills, be extremely thorough, have the ability to multitask, and communicate effectively to ensure efficient operations and outstanding service delivery. Responsibilities: 1. **Routing and Dispatching**: Effectively route technologists to various locations based on service requests. Monitor and manage the dispatch of services, ensuring timely response and efficient route planning. 2. **Communication**: Act as the primary point of contact for technologists in the field. Provide clear and accurate information about service locations, patient information, and scheduling adjustments. 3. **Scheduling**: Coordinate daily schedules for technologists, ensuring optimal allocation of resources. Be flexible and adaptive, capable of adjusting schedules and routes based on emergencies or unforeseen circumstances. 4. **Customer Service**: Occasionally communicate with nursing home staff or patients' families to provide information, clarify instructions, or resolve scheduling issues. Maintain a professional and empathetic communication style at all times. Qualifications: Prior dispatching experience, preferably in the healthcare sector. Medical terminology is a plus. Excellent organizational and multitasking skills. Outstanding communication abilities, both written and verbal. Proficiency in dispatch software and basic computer skills. Ability to work in a high-pressure, fast-paced environment. Familiarity with healthcare and privacy regulations is a plus. Ability to work flexible hours, including nights, weekends, and holidays if required. Bilingual Spanish (preferred). PDI Health is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Job Details Providence, RI Hybrid Full Time 2nd Shift Customer ExperienceDescription Eligible applicants must live within a commutable distance to Providence, RI. This position would be a hybrid role, which means that you will typically spend 3 days of your work week working onsite and 2 days of your work week working from a remote location. You have applied to a hybrid position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements. Work schedule: 2nd shift. Sunday, Monday, Tuesday, Wednesday, Friday 2:30pm-11:00pm. Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community? At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It's why we've earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century. Processes information received on service requests and dispatches calls using a range of communication methods; deploys service resources available to best meet member needs and to optimize efficient use of those resources; monitors status of calls and initiates action to solve problems and to provide timely, quality service to members. What you will do: Receives road service request information from Member Service Counselors and dispatches calls to facilities using a variety of communication channels (e.g., radio, telephone, digital/computer data link, fax, AVL). Relays all pertinent data to drivers (member situation, vehicle problem, location, etc.) When necessary, performs spotting duties to geographically code and assists drivers in finding member/disabled vehicle. Processes all information available and determines type of service needed (e.g., service vehicle, tow, locksmith), the most appropriate facility to handle the call (based on location/primary facility, facility capabilities/equipment, and current capacity to provide timely service), and prioritizes calls based on various criteria (safety, weather, traffic, etc.) and ensures that police and other emergency calls are handled within established time frames. Makes optimal use of available resources to ensure that calls are completed within the projected estimated time of arrival (ETA), that resources are efficiently deployed and routed, that correct equipment is dispatched to meet members' needs and relays calls to back-up facility when ETA appears in jeopardy. Monitors computer screens to maintain continual awareness of overall status of resource availability and current deployment, and reallocates resources as needed to meet changing needs for service. Communicates directly with members to provides advice and counsel regarding problem resolution (e.g., safety, towing/extraction alternatives, obtaining repair service), explains benefits covered and additional charges which may apply, notification when service will be delayed (or initiates action for another function to do so), and recommends AAA/CAA products and services (e.g., PLUS membership) when appropriate. Maintains documentation on the current status of each call within his/her area, monitors call progression, and ensures documentation is complete before calls are cleared with proper codes. Maintains frequent and timely communications with drivers on the status of calls that have been dispatched. Maintains close communications with facilities providing service, and notifies them whenever drivers cannot be contacted, or when other problems arise. Responds to, and takes immediate action to resolve, service problems reported by members and drivers. Collects data and provides assessment to others in call center on facility/driver cooperation and performance. When necessary, performs all duties of a Member Service Counselor-AS. Coordinates Roadside Assistance Program (RAP) call details with external agencies (Enterprise, Hertz, Lexus, etc.). Collects and documents specific information required to process RAP road service calls. Advises facility/driver of RAP call status along with any specific information pertaining to calls. Other duties as assigned. Pay range: $19.75 - 21.00 per hour Qualifications Education High School Diploma or GED Required Experience 1-3 years call center experience Required Licenses and Certifications AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran's status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

Job DescriptionSalary: $20/hour Stepp's Towing and Heavy Transport is looking for a Dispatcher. The Dispatchers key role is to coordinate the logistics of all mobile units and communicate directives and other pertinent information to the Drivers while being the liaison between the customer and their assigned driver(s). Duties and responsibilities can vary depending on staffing levels and call volume of the specific division (Heavy-Duty Towing). This is a full-time, hourly position with one of the most successful privately held towing and heavy transport companies in the country. THIS IS NOT A REMOTE POSITION. Please do not apply if you're looking for a remote position, unable to work the hours as described, or unable to pass a drug test and background check. Essential Functions: Assess situations and prioritize calls. Proactively address problems and suggest solutions. Dispatch calls to Drivers in the most cost- and time-effective methods possible. Inform mobile units about orders and current traffic conditions. Oversee the route of Drivers and track delivery status. Coordinate schedules most effectively. Audit and lock all calls. Provide reports to the Supervisors. Communicate with Drivers via One To One Connect. Receive and answer emergency and non-emergency calls as needed. Perform duties of the Dispatcher Assistant and/or Call Taker in their absence. Key Behaviors: Passionate and motivated to grow / challenges are eagerly accepted. Proactively develop customer relationships and provide solutions by making efforts to listen and understand the customer (both internal and external). Maintain a high-quality professional appearance. Strive for continuous improvement by using new tools and processes. Treat co-workers with respect. Promote opportunities within and through referrals. Required Skills: 2 years of experience as a Dispatcher or similar position. Knowledge of heavy-duty towing is required Experience in Towbook is a plus Experience in data entry and customer service. Hands-on experience working in stressful and/or emergency. Outstanding organizational and time-management skills. Critical thinker Problem-solving skills. Team player. Great interpersonal and communication skills, both written and verbal. High School diploma. Strong computer skills. Schedule: Full-Time Position Monday to Friday Shift: 1st - 6:30 am to 3:00 pm Benefits: Paid Holidays (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas) 75% Medical, Dental, and Vision Benefits Offered- plus Free Term Life Insurance Paid Time Off with accruals starting on day 1 and available at 90 days. 401K Match up to 4% 1,500 Driver Referral Bonus Pay Increases Career Development Accident Insurance Cancer and Critical Illness Insurance Short Term Disability Long Term Disability Hospital Confinement Indemnity Insurance Drug Free Workplace. Background check required. Stepps Towing and Heavy Transport is an Equal Opportunity Employer. Military Veterans are Encouraged to Apply.

Job Description Zephyr is the first tech-enabled home services platform designed to empower technicians and delight homeowners. We are focused on perfecting the home services experience from the inside out. We do this by investing in our technicians to consistently deliver trusted service through our local brands. Zephyr combines operational excellence, digital intelligence, and enhanced talent development practices to create the best environment for HVAC, Plumbing, and Electrical technicians to practice their craft. A better technician experience leads to a better customer experience. About This Role: Michael Bonsby HVAC, Plumbing & Electric is looking for a full-time HVAC Dispatcher to provide excellent customer service to our clients while making sure our technicians have all the information they need to get to their appointments on time and complete their tasks efficiently. In this position, you play a crucial role in helping our operations run smoothly. You will communicate with our clients to collect extremely important information for both scheduling appointments and aiding our technicians while on the job. As the dispatcher, you accurately relay all the information to the technicians as well as keep customers up to date with unavoidable schedule changes. Always organized and efficient, you diligently follow up with customers to verify and confirm appointments for the following day and ensure customer profiles are accurate and thorough. Nothing gets by you as you take care of both your team and our clients! This role will report into the General Manager and be based out of our growing Gaithersburg, VA office. What You'll Do: Answer the phone promptly and professionally. Call customers to confirm service appointments and schedule as necessary. Receive, record, and maintain sales lead information, set appointments as necessary. Invoice clients as soon as work is completed. Communicate clearly, precisely, and in a friendly manner. Take and deliver messages as appropriate. Ensure messages are received and follow up as appropriate. Ensure the accurate capture, data entry and maintenance of customer information. Be familiar with our company, products, and services so many questions can be answered as quickly as possible. Alert managers quickly to significant customer issues, serving as a champion of the customers to our company. Perform dispatching and scheduling of service technicians and other resources. Win the confidence of new clients when they call for service or repairs. Schedule the client appointment and assign/match qualified staff to perform the work. Increase revenue from established customers, and generate additional revenue from new customers by using proper customer service techniques, problem solving skills and account management. Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals. Regularly review and monitor progress against goals, and seek assistance as needed. Communicate effectively with associates, vendors and customers. Be computer literate to the extent necessary to fulfill this function. Knowledge of Microsoft Office suite is necessary. We'd Love To Hear From You If: Excellent problem-solving skills Ability to use different platforms of communication Self-motivated Positive attitude and a friendly demeanor Ability to provide great customer care over the phone At Least 2+ years of customer service experience Willingness to work evenings & weekends when needed Benefits and Perks: Competitive Pay: Significant base salary and bonus opportunity Benefits: We offer top-notch benefits! Various medical, dental & vision plans, including 100% employer covered options for you and your family 401(k) match up to 3.5% 100% Company paid long & short-term disability and life insurance Cell phone reimbursement and work-from-home stipend Flexible spending accounts for health and dependent care Training and Career Growth: We are scaling quickly and would support this person's career growth and development Paid Time Off: Company paid holidays, unlimited PTO, and a paid Parental Leave Policy Zephyr and it's companies are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.

div class="section" id="job-description-wrapper" div class="benefits" divstrong Benefits:/strong/div ul li 401(k)/li li Competitive salary/li li Dental insurance/li li Health insurance/li li Paid time off/li li Vision insurance/li li Wellness resources/li /ul /div div class="trix-content" div Are you looking for a strong CAREER/strong you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is strong YES/strong, then we want you on our strong Circle/strong strong Logistics Team/strong!/divdivbr//divdivstrong Why Join Circle:/strong/divdiv We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package amp; benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team./divdivbr//divdivstrong Who We Are:/strong/divdiv Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: em No Fail Service, Personalized Communication, and Innovative Solutions./em We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with strong Entrepreneurial Spirit/strong as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off./divdivbr//divdivstrong What We Are Looking For:/strong/divdiv Our strong Tinley Park/strong strong Dispatcher/strong will have strong communication skills and ability to strategically route our drivers to their destination. You are a customer service minded person who looks to take care of their drivers at all times. You are comfortable working through challenges as they arise, but also learn from mistakes. If this is you please apply and our Circle Recruiting Team will reach out to you./divdiv /divdivstrong RESPONSIBILITIES:/strong/divdivbr//divul li Maximizing ROI of our Carrier's days and trips./li li Effectively using Circle Logistics proprietary technology to organize, strategize and prioritize jobs for Carriers while minimizing operational costs and downtime./li li Flawlessly executing existing SOPs - and providing key feedback for product/process improvements./li li Finding innovative ways to dispatch more efficiently or create value for Shippers and Carriers through analysis and critical problem solving./li li Work seamlessly with our Carriers and Circle Logistics internal teams./li li Handle inbound and outbound communications with drivers./li li Communicate with Drivers throughout the delivery process to ensure they are meeting the required deadlines./li li Support and build relationships with drivers to grow business and keep all parties content during the process./li li Keep focused and work in a fast-paced environment to cover as many loads as possible as needed./li /uldivstrong REQUIREMENTS:/strong/divdivbr//divul li High School Diploma, Associates or Bachelor's degree in logistics supply chain, business administration or related field or equivalent experience. /li li1-3 years of progressive flatbed specialization dispatch experience./li li Oversized load and permitting dispatch a plus./li li Customer Service Experience a plus./li li Knowledge of the transportation/trucking industry./li li1-3 years of Supply Chain/Logistics experience preferred./li /uldivstrong BENEFITS:/strong/divdivbr//divul li Competitive Salary/li li Paid Holidays amp; PTO/li li Health Point of Service amp; High Deductible w/ HSA/li li Vision amp; Dental Insurance/li li Life Insurance/li li Short Term/Long Term Disability Insurance/li li Critical Illness amp; Accident Insurance/li li EAP Plan/li li 401(k) Plan/li /ul /div pThis is a remote position./p div class="eeoc-statement" p We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. /p /div /div

Radiant Plumbing & Air Conditioning Since 1999, we've been Austin's bold and quirky solution for all things plumbing and air conditioning. We don't just stand out-we shine! From memorable service to a fun-loving company culture, we're a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don't let your future swirl down the drain-apply today and join the best in the business! The Good Stuff: * Medical, Dental and Vision Insurance * Pet Insurance * Work from home! * Employee Discounts * 401k with 4% company match * PTO, Paid Holidays, Paid Parental Leave * Company provided laptop, monitor, and headset Our Ideal Candidate: * Service Titan Experience is a must! * Experience in the Home Service industry is highly preferred. * Thrives in a fast-paced environment (i.e.: clock in, GO-GO-GO-GO, clock out) * Strong attention to detail. * Sound critical thinking & problem solving. * Ingenuity and resourcefulness. * Superhuman ability to multitask. * Provides a 5-star customer experience. * An empathetic and upbeat attitude. * A backbone! Our dispatchers thrive under pressure. * Driven for excellence. Job Duties: * Organize & coordinate daily schedules based on call priority & technician ability * Dispatch & debrief our technicians * Monitor performance of service techs * Communicate with customers in a timely & effective manner * Understand sales goals & hold team accountable What you need: * HS Diploma or GED * 1+ year of dispatch experience, preferably dispatching technicians * Proficiency with Microsoft Office or Google Suite * Service Titan experience preferred * High ability to multi-task and switch tasks quickly * Excellent organizational skills We are Radiant - hard to join, harder to leave!

Radiant Plumbing & Air Conditioning Since 1999, we've been Austin's bold and quirky solution for all things plumbing and air conditioning. We don't just stand out-we shine! From memorable service to a fun-loving company culture, we're a team that has your back (and yes, we mean it). Ready to take your career to the next level? Don't let your future swirl down the drain-apply today and join the best in the business! We are hiring for 2 specifics schedules: Monday - Friday 12pm-8pm CST Friday - Tuesday 9am-6pm CST The Good Stuff: Medical, Dental and Vision Insurance Pet Insurance Work from home! Employee Discounts 401k with 4% company match PTO, Paid Holidays, Paid Parental Leave Company provided laptop, monitor, and headset Our Ideal Candidate: Service Titan Experience is a must! Experience in the Home Service industry is highly preferred. Thrives in a fast-paced environment (i.e.: clock in, GO-GO-GO-GO, clock out) Strong attention to detail. Sound critical thinking & problem solving. Ingenuity and resourcefulness. Superhuman ability to multitask. Provides a 5-star customer experience. An empathetic and upbeat attitude. A backbone! Our dispatchers thrive under pressure. Driven for excellence. Job Duties: Organize & coordinate daily schedules based on call priority & technician ability Dispatch & debrief our technicians Monitor performance of service techs Communicate with customers in a timely & effective manner Understand sales goals & hold team accountable What you need: HS Diploma or GED 1+ year of dispatch experience, preferably dispatching technicians Proficiency with Microsoft Office or Google Suite Service Titan experience preferred High ability to multi-task and switch tasks quickly Excellent organizational skills We are Radiant - hard to join, harder to leave!

Benefits: 401(k) Health insurance 401(k) matching Training & development Be a Founding Team Member with a Fast-Growing Brand 1 Tom Plumber is proud to launch our first-ever location in Austin, TX, and were looking for a motivated, skilled, and reliable After-Hours & Weekend Dispatcher to join our startup crew. This is your chance to be part of a company thats redefining emergency plumbing with integrity, professionalism, and 24/7 responsiveness. We serve both residential and commercial clients, and were not just looking to fill jobswere building careers. Dispatcher Job Description: The Dispatcher will be the first point of contact for many of our wonderful clients and will work very closely with our production and management team. The dispatcher is responsible for taking appointments, assigning them in ServiceTitan, and ensuring the information in ServiceTitan is optimized for the field team. If you love helping people, are extremely organized and love being on the phone supporting a team this might be the opportunity you've been looking for! The Dispatcher is a crucial role at 1 Tom Plumber Austin, ensuring customer satisfaction and keeping information organized and accurate ensuring that the company is on track to meet professional and financial goals. This position is 90% remote - there will be some initial in-person training and you will be required to attend a minimum of 1 All-Team Meetings per month - the rest of the time you are free to work from your home office! Responsibilities: Answer client calls, emails and messages; provide responses and feedback to clients regarding service queries. Schedule/direct staff in customer intake and schedule customer service calls. Review receipts/job notes for accuracy, and completeness. Communicate and build relationships with staff members, clients, vendors, and other key players. Other admin duties as assigned Schedule: This is an after hours & weekends position There are two shifts available: Shift A 5PM-9PM Wednesday-Friday 8-5PM Saturday 8-5PM Sunday Shift B 5PM-12AM Monday-Tuesday 5PM-12AM Saturday 5PM-12AM Sunday Qualifications: High School diploma or equivalent. Strong customer service skills. Team player, energetic, positive attitude. Good time management skills. Problem solving skills, attention to detail. Must be self motivated and have a sense of urgency. Comfortable with gmail, and technical-savvy to learn our ServiceTitan Software system Excellent verbal and written communication. Must have stable internet connection, quiet space to take calls, basic computer setup and mobile phone Flexible work from home options available.

We are currently looking for a daytime dispatcher at our corporate office. The successful candidate will manage our dispatch system, maintain customer relationships, and handle the supervision and management of our drivers. Previous transportation dispatching knowledge and an understanding of HOS and DOT regulations is highly preferred. This position is a twelve hour shift - which alternates three days on four days off and four days on and three days off the next week. Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Salary DOE. Benefits Include; Medical Coverage (includes prescription drug benefits) Dental Coverage Optical Coverage Health Spending Accounts (for health and dependent care expenses) Job Type: Full-time Language: Spanish (Preferred) Work authorization: United States (Preferred) Benefits offered: Paid time off Health insurance Dental insurance Other types of insurance Employee discounts Pay Frequency: Weekly Qualifications Experience: Transportation: 1 year (Preferred) Dispatch: 1 year (Preferred) Shifts: Morning (Required) Mid-Day (Required) Must possess efficient phone and computer skills, while being comfortable working in fast paced environment. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: Dispatcher - Customer Service and Call Management Support Salary: $17 per hour Schedule: Sunday to Thursday, 2:30 pm - 11:00 pm (fully remote after training) Qualifications: Self-directed individual with the ability to handle multiple tasks simultaneously Proficient in Microsoft and PC skills Logical thinker with a keen understanding of business efficiency Strong communication skills (oral/written) with the ability to interface effectively with customers, suppliers, and team members Team player with the ability to thrive in collaborative environments Associate degree preferred or relevant equivalent experience 1-3 years of experience in customer service and/or call center Responsibilities: As a Dispatcher, you will: Proactively problem solve and escalate urgent service needs and technician-related issues to the appropriate management team Participate in conference calls, providing analysis of call volumes, high-priority customers, and known issues Monitor the real-time operation of the Call Management System to ensure Service Level Agreement (SLA) is met and all available technicians are actively assigned to calls Continuously monitor "white space" on the Call Management System for maximum productivity of technicians Monitor and coordinate part ordering and shipment with technicians, scheduling calls accordingly Escalate incomplete calls until resolved and dispatch calls to Flex Labor Partners, monitoring to completion Mark technician unavailability on the Call Management System chart for emergency situations Review call lists, determine initial urgency, and schedule appropriately through interface with technicians, business team, and customers Utilize team/geography knowledge to improve resource efficiencies Document customer dissatisfaction, field issues, and recognition of technicians for good performance Contact customers with estimated times of arrival as necessary Work varied shifts and weekends as scheduled with minimal travel for business Attention Employers! Seeking exceptional talent? We've got the solution: Share your s with us. Precision Matching: We'll pinpoint the perfect candidates. Time Saver: Fill crucial roles faster than ever. Showcase Your Brand: Attract top talent aligned with your mission. Partnership: We're your allies in successful hiring. Network Access: Tap into our extensive candidate pool. Confidentiality: Your needs are handled discreetly. Elevate your team today! Contact us to share your job descriptions and discover your next top performer. Send inquiries, resumes and cover letters to *****************************.

SAFETY The Dispatcher (Safety and Security) will be responsible for maintaining operational control of communications for the Atlanta Public Schools Telecommunications Call Center. Responsible for operating various sophisticated technological equipment, monitoring life safety systems, processing and dispatching emergency & non-emergency calls, among other duties as assigned by management. Serves as a major artery to the APS body, as the alarm monitoring center is from where information is collected and disseminated District-wide. The call center is a manifold operation, serving as an emergency operations center, a technical support center, a monitoring center, and a customer service call center. The dispatcher is required to perform in each of those capacities while demonstrating optimal customer service skills. The call center 24/7, 365 days of the year; therefore, the dispatcher must be able to perform shift work, including holidays, weekends, mandatory overtime, and serve in an on-call rotations capacity. MINIMUM REQUIREMENTS EDUCATION: • High School Diploma or GED required. • Associate's degree preferred. CERTIFICATION/LICENSE: • Georgia Peace Officer Standards and Training (POST) certification required within the first 6 months of employment. • Must be able to maintain certifications required by standard operating procedures and state law. WORK EXPERIENCE: • 3 years of call center work experience in law enforcement, security environment or customer service required. KNOWLEDGE, SKILLS & ABILITIES • Knowledge of the Public Safety Board of Education Radio System. • Considerable knowledge of operations of governmental departments and procedures. • Governmental and departmental policies, and applicable state and local rules and regulations. • Strong understanding of factors relating to crisis intervention and calming techniques. • Proficiency in working within deadlines and report preparation. • Requires proficiency in Microsoft Office, Microsoft Outlook, utilization of internet search tools and Intranet, and other office equipment such as incident reporting software, fax, copiers, and scanners. • Use a computer to analyze crime information; enter, compile, and maintain statistics; prepare a variety of reports; compose routine correspondence. • Requires extensive communications (verbal and written) with internal stakeholders. • Ability to effectively operate, by sight and sound. Must be able to work independently and be comfortable problem solving using sound judgment while not compromising the policies and procedures of the organization; actions will impact others directly and indirectly. • Must be able to work flexible hours, evenings and staggered shifts, holidays and weekends and/or in emergency situations; required to work overtime including evenings and weekends as assigned by the Chief/supervisor to provide maximum security coverage. • Ability to apply critical thinking skills in rendering solutions to various issues. • Ability to communicate and interact well with school personnel, other law enforcement, emergency agencies and general public. ESSENTIAL DUTIES • Dispatches to Atlanta Public Schools' officers and other part-time law enforcement officers, contracted security and other civilians using an 800 MHz Public Safety Communications System. • Dispatches emergency personnel to calls for service according to standard operating procedures. • Interviews callers and process requests for service to include recording information with accuracy and completeness using the proper reporting system. • Receives, assesses, and prioritizes incoming calls to include emergency calls to determine how best to meet the needs of the customers. • Processes, enters, retrieves, and transmits accurately Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC) entries and inquiries, abiding by policies and procedures mandated by NCIC and GCIC. • Demonstrates proficiency in working within deadlines and report preparation. • Types and files reports as required. • Continuously monitors life safety systems (fire and burglar alarms), and operates surveillance systems and security access control systems with proficiency. • Assists with identifying and maintaining most current information in databases as required by the department. • Reports inaccuracies identified or malfunctioning equipment in a timely manner. • Creates trouble tickets for customers when needed. • Maintains constant awareness of assigned units, locations, and status; conducts status checks to ensure safety of officers as often as ordered in the standard operating procedures manual. • Maintains familiarity with all emergency procedures and notification processes; anticipate and prepare for activation of contingency plans due to unforeseen occurrences. • Ensures that the supervisors and applicable resource officers and other District personnel are informed of all violations. • Maintains a strong relationship with Atlanta Police Communications 9-1-1 Center other public safety personnel as needed. • Assists in providing information to other law enforcement agencies with incidents involving local criminal activity that may impact the safety of students, employees or citizens. • Maintains and submits log-sheets to supervisor related to activities that may include police reports, activity logs and time sheets and maintains all training hours. • Contacts Principals, facilities services and other supervisors to report problems with buildings or communicate critical information as it relates to emergencies. • Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed. • Performs other duties as assigned by an appropriate administrator or their representative. COMPENSATION Hourly: $19.60 PHYSICAL ABILITIES AND WORKING CONDITIONS The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students. Vision: See Additional Work Conditions & Physical Abilities Section. Hearing: Speech: Upper Body Mobility: Strength: Environmental Requirements: Mental Requirements: Remote Work Requirements: Additional Work Conditions & Physical Abilities: Must pass criminal history and background investigation and psychological test. Must not have any open administrative investigations. The Atlanta Public School System does not discriminate on the basis of race, color, religion, sex,citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status in any of its employment practices, educational programs, services or activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. This job description is intended to accurately reflect the duties, responsibilities and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Management and administration reserves the right to modify, add, or remove duties and assign other duties as necessary.

ABC Legal Services is proud to be the nation's leading service of process and court filing company. Docketly is a subsidiary of ABC Legal Services, providing appearance counsel, covering simple creditors rights hearings. We find attorneys to stand-in on short, procedural hearings. We are looking for a team player that can roll up their sleeves and learn from the bottom up and be able to pick up multiple job duties quickly, and efficiently. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! Job Overview: The Coverage Specialist is responsible for managing all aspects of the coverage process for all hearings assigned. Regularly interacts with attorneys to provide onboarding, training, additional hearing acceptance and customer service. This position is remote but must be located in Puerto Rico. Key Responsibilities: Manages Coverage Kanban to ensure all assigned hearings are covered in a timely manner Provides on-boarding for attorneys to include but not limited to: online training, walk through, instructions, and 'Frequently Asked Questions' Works with existing network attorneys to cover hearings when conflicts arise with time, fees, or defendants Responsible for covering timely and late hearing assignments, following approved processes and standards Maintains a solid grasp and regularly references the Coverage Guidelines available in the 'Coverage Handbook' Maintains set goals for drops, recruiting, Percent Loss to Cover (PLTC), Mean Time to Cover (MTTC), efficiency (one hearing per one hour logged) Multi-tasks to ensure that all assigned hearings are worked in a timely fashion. Regularly updates client on the status of their hearing to avoid canceled or dropped hearings Answers incoming calls as a backup providing basic information regarding hearings and schedules, referring complex matters where appropriate Follows good customer service standards in all aspects of the job including but not limited to: identifying self/position/company to customer, using professional language and titles always, extending the information in a complete fashion, documenting customer complaints (verifying information and stating date/time to respond to concern), following up in a timely manner, and completes call with a cordial comment Refers difficult or complicated customer services complaints to the appropriate personnel, with complaint summary/documentation Keeps Manager informed of coverage needs, hearing issues, and other details regarding daily work concerns Identifies and suggests ideas for improving system and processes Attends regular Coverage and SCRUM Meetings. Prepares and participates as appropriate Suggest changes in County Pricing when hearings show an increase is in order Serves as the backup connection to the attorneys, which includes reactive customer service (calls, chats, tickets, emails, etc. from attorneys) Performs other duties as assigned. Qualifications: Must have experience in team building. Prior experience with phone sales, instruction, education, coordination, or similar prior duties helpful, but not required. Legal experience or education helpful, but not required. Must have excellent verbal and written communication skills. Must reflect and retain a professional and technical savvy on the telephone. Proficiency in English, including strong writing and communication skills, is essential for this role Being a Docketly employee means: Comprehensive Medical, Dental Vision Coverage 401K plan with company matching Transit benefits Excellent growth opportunities Starting Pay: $12.00 to $14.00 per hour Schedule: Full-time, Monday through Friday, 9:30am to 6pm MST