Call Center Representative Jobs in Olathe, KS

Join Us! Be part of our growing and awesome team of Customer Service Representatives! Know us! Novasors Call Center Solutions is looking for Call Center Representatives to service our client, CreditFresh, who is the service provider for CBW Bank and offers Lines of Credit to customers across the US. CreditFresh is a leader in the financial industry. The Customer Service Agent is responsible for creating a great experience for every customer we serve for our clients. Responsibilities include engaging customer contact and verifying applications based on criteria established by CreditFresh. Invest in us! Realizing that employees are our biggest asset, we invest in our employee's growth- we offer more than just a paycheck! We are looking for smiling faces and confident voices. You will find that having great communication skills, the ability to multi-task, and paying attention to the details will open the doors to advancement and other opportunities! We do require a high school diploma or GED, but whether you have a college education or not, we offer a great employment experience and skill building opportunities. You will not want to miss a day! We invest in you! Quarterly advancement and pay increase opportunities. Over 90% of our upper management team has been promoted from within. Pay rate starting at $12.50-$14.50 per hour based on experience; shift differentials; bilingual differential; tenure and performance bonus opportunities. 401K benefits with company match Health, Dental, Vision, and Volunteer Life Insurance (first of the month after 60 days) Casual dress code Earned paid Personal Time Off (PTO) An engaging and fun work environment; monthly activities and events promoting company pride and philanthropy lead by an Activities Committee Monthly employee recognitions for employment and performance milestones. Professional and personal growth through extensive continuing education with programs, The CSR Experience Employee Bill of Rights, team meetings and coaching sessions. Apply Today! “Centrinex prides itself on teamwork and beating the expectations of our clients. Employees will likely be asked from time to time to work hours or ad hock projects outside of their normal assignments”. Centrinex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other characteristics protected by law. We E-Verify, background & credit check.

Job Description Trusted Medical Trusted Medical (************************ is a value-driven organization dedicated to delivering direct, high-quality healthcare services across 22 states. Our network of clinics serves active military personnel, Veterans, and local communities, offering comprehensive medical care, behavioral health, audiology, laboratory, and ancillary testing services. Our Kansas City, Kansas, location is home to our Clinical Trial Call Center, a dedicated hub supporting participant engagement, screening, and coordination for national research initiatives. This center plays a vital role in connecting individuals to innovative clinical trials, helping advance medical discovery while ensuring compassionate, informed outreach at every step. At our core, we are committed to improving healthcare outcomes through trusted relationships, community service, and operational excellence. We believe that meaningful engagement, paired with culturally competent communication, has the power to transform lives and expand access to care where it’s needed most. Trusted Medical seeks highly motivated and compassionate Call Center Representative to join our onsite team in Kansas City, KS. In this full-time role, you will be on the front lines of clinical trial recruitment, speaking directly with individuals to help them understand and consider participation in groundbreaking medical research studies. This position is not a typical call center job, it’s about building trust, creating genuine connections, and helping people make informed decisions that could benefit their health and contribute to medical advancement. Clinical trials are essential to medical progress, but recruitment is often the biggest challenge. In this role, you will help bridge that gap, guiding people through the process with empathy, accuracy, and a commitment to care. Your voice could be why someone chooses to participate in a study that changes lives. Type of Employment: Full-time, W2 Work Location/Travel: Onsite, in our Kansas City Trusted Medical Clinic Salary Range: $20.00-$25.00 hourly, dependent upon experience Role Reports to: Call Center Manager Direct Reports: This role has no direct reports Responsibilities: • Makes outbound calls to individuals who may be eligible for clinical trial participation • Uses a standardized institutional review board (IRB) approved script to ensure ethical and consistent communication • Provides clear, accurate, and compassionate information about available clinical trials, including study purpose, expectations, and potential benefits/risks • Actively listens and engages callers to assess interest and determine eligibility • Accurately documents call outcomes and follow-up needs in the system • Maintains the highest standards of quality assurance and compliance in all interactions • Meets performance goals based on engagement quality and successful outcomes, not just call volume • Works closely with the Call Center Manager and clinical team to refine messaging and processes Qualifications: • Excellent verbal communication skills with the ability to build rapport quickly. Bilingual strongly preferred • Strong understanding of and respect for clinical research ethics and participant privacy • Comfortable working with IRB-regulated content and strict quality standards • High attention to detail and accurate data entry skills, metrics drive • Compassionate, calm, and professional under pressure • Ability to follow structured scripts while maintaining a natural and engaging tone Education/Certification Required: • High school diploma or equivalent required; healthcare, research, or customer service experience highly preferred What We Offer: • Full training and ongoing support provided • All tools, technology, and resources supplied by Trusted Medical • A mission-driven team culture focused on changing the way clinical trials are done • A chance to be part of an innovative organization advancing medical science Technical Skills Required: • Experience using or familiarity with one or more clinical trial management system (CTMS) platforms to track participant interactions, manage recruitment data, and maintain regulatory compliance • Familiarity with Microsoft Dynamics All applicants must be US citizens and able to obtain a Public Trust clearance. Trusted Medical participates in the E-Verify program. Trusted Medical is a drug-free workplace. Trusted Medical is an Equal Opportunity and Affirmative Action Employer. Trusted Medical prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Trusted Medical takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job DescriptionDescription: Who We Are: Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally owned and operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers—delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority. What You'll Be Doing Answer incoming calls and respond to customer inquiries in a professional and efficient manner Schedule service appointments and dispatch technicians using industry-specific software Communicate effectively with customers, technicians, and internal teams to ensure timely service Handle service follow-ups, warranty claims, and customer complaints with a solutions-oriented approach Maintain accurate records of customer interactions, jobs, and billing details Provide support to field teams and assist with general administrative tasks as needed Our 3 Step Hiring Process: At Polestar, we know great talent moves fast—and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24–48 hours! Apply Submit your application online or via email with your resume and relevant details. (***************************) Phone Screen If your experience is a match, our team will reach out—often the same day—for a brief phone interview. In-Person Interview If the phone screen goes well, we’ll schedule an in-person interview—usually within 24 hours. You’ll meet with team members, ask questions, and learn more about working at Polestar. Requirements: Strong understanding of HVAC terminology, services, and scheduling practices Abiility to work nights and weekends Excellent communication and interpersonal skills Ability to work in a high-volume, fast-paced environment Proficiency with dispatching and CRM software (e.g., Service Titan, Housecall Pro, etc.) Strong organizational skills and attention to detail Why Join Us: $21-$25 per hour PTO and Paid Holidays Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages. Paid $15,000 Life Insurance and Long-Term Disability coverage Location: 7252 W Frontage Rd, Merriam, KS 66203 Think you'd be a great fit? So do we! Come grow with us at Polestar—apply now! Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer. Requirements:

Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : ************ ****************************

Husqvarna Construction is seeking a Customer Solutions Representative to join our growing team in Olathe, KS! This position is the primary point of contact for our customers and sales team needing to place new orders or to inquire about existing product orders. SHIFT Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday - Friday. RESPONSIBILITIES Call Handling & Order Processing * Serve as a trusted point of contact for customers and sales staff. * Respond to customer inquiries via phone or email in a timely manner. * Provide accurate information about product availability, lead times, and shipment tracking information. * Conduct outbound calls to follow up on customer issues. * Accurately place product orders per customer's request. * Coordinate with other departments to verify availability of product. * Recommend product selection of equipment and blades. Administrative * Manage assigned case inventory in CRM system. * Respond to email correspondence from customers or sales team. * Retrieve and send invoice or packing lists as requested. * Process credit memos. Issue Resolution * Research shipping information and resolve the order to conclusion. * Actively maintain communication with the sales team regarding customer problems. * Provide basic technical guidance on products. * Manage back ordered products to ensure a timely delivery of product. CRITICAL FUNCTIONAL SKILLS & KNOWLEDGE * Solid working knowledge of a call reporting management (CRM) system * Solid working knowledge of phone operating system. * Ability to read schematics and illustrated parts list. * Solid knowledge of Microsoft Office products, specifically Excel and Word. EDUCATION & EXPERIENCE * High school degree or equivalent * Excellent verbal and written communication skills. * At least 3-5 years' previous work experience balancing call center and data entry. WE OFFER * A competitive hourly rate. * PTO and sick time paid after 90 days. * A full benefits package, including medical/dental/vision insurance, at date of hire. * "1st Time Home Buyers" program. * An education assistance program. * A 401(k) with matching and no vesting. * An employee purchase discount on Husqvarna products. * Paid parental leave up to 12 weeks. Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas. We are looking to expand our Center of Excellence where we work with customers in both the US and Canada. Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law. Last date to apply: We are continuously accepting applications

Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Guide emotional conversations in a calm and peaceful manner Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour

Job Description We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This can be a full-time or part-time position, but office hours are fixed at 8am - 5pm. Responsibilities: Making cold calls to different subcontractor companies nationwide Provide information about our projects out to bid Document and update customer records based on interactions Qualifications: Previous experience in customer service, sales, or other related fields Ability to communicate clearly Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Awesome CEO, great benefits, excellent work atmosphere, fast-paced environment! Flexible schedule between 8 and 5, we can work around your needs. Home-like atmosphere! Full sized kitchen! Casual dress

Job Description:Do you like talking to new people? Are you looking for an opportunity to get paid what you are worth and have FUN. Four Seasons Home Products is looking for a Call Center Specialist. Receive inbound leads from our many different sources of marketing, homeowners that are looking for our services and are ready to buy! Benefits & Compensation Competitive benefit package including medical, dental, vision, and life insurance 401k retirement plan with company match Training development program and opportunities for advancement Paid Time Off Fun, competitive & team-oriented company culture Job Responsibilities: Book inbound/Outbound appointments over the phone from our list of services Meet or exceed team productivity goals You MUST be computer literate Customer Service Oriented Must agree to and pass a background check We Provide: Training. You will receive the training you deserve and we will continue to coach and train you to ensure you continue to succeed, learn and grow with us! A goal oriented fun environment that will motivate you to succeed! Qualified Inbound Leads Job Type: Full-time YOUR FUTURE Career Starts Here The Four Seasons brand is a household name in the home improvement industry offering a large product portfolio that helps customers make the most of their home. As one of the largest privately-held remodeling groups in North America, Four Seasons has their sights set on continuing to build a trusted and dependable brand through organic growth and strategic acquisition. Four Seasons serves a network of over 3,000 dealers and contractors supported strategically by numerous manufacturing and service center facilities. Our geographical coverage is complemented with a commitment to business support including research and development, brand investment, “best in class” tools, customer service, strategic partners and comprehensive training classes.

About Us: At Chats Cloud Cover, we provide innovative cloud communication solutions tailored to streamline business operations and enhance client interactions. Our mission is to empower companies with secure, scalable, and reliable tools that connect people effortlessly. Located in the heart of Los Angeles, we take pride in our professional environment and commitment to exceptional service. Job Description We are seeking a reliable and motivated Call Center Agent to join our growing team in Kansas City, MO. As a Call Center Agent, you will be the first point of contact for customers, handling inbound and outbound calls with professionalism, empathy, and efficiency. This role is perfect for individuals who enjoy problem-solving, communicating clearly, and delivering high-quality customer service. Responsibilities Answer incoming calls promptly and courteously Provide accurate information and resolve customer inquiries efficiently Record customer interactions and update account information in the system Escalate complex issues to the appropriate department when necessary Maintain a high level of product knowledge to offer informed solutions Follow company scripts and protocols to ensure consistency and compliance Meet or exceed daily performance targets and quality standards Qualifications Qualifications High school diploma or equivalent; associate degree is a plus Previous experience in customer service or call center preferred Strong verbal and written communication skills Excellent listening and problem-solving abilities Ability to work in a fast-paced, team-oriented environment Proficient with computers and call center software systems Dependable, punctual, and committed to delivering excellent service Additional Information Benefits Competitive salary ($42,000 - $48,000 annually) Health, dental, and vision insurance Paid time off and holidays Ongoing training and development programs Opportunities for career advancement Supportive and inclusive team environment Retirement savings plan options

Position TitleCall Center Rep Lead - Switchboard (3pm-1130pm Tues/Wed off) Nights - Full TimeBell Hospital / Career Interest:Ensures that Call Center Representatives are responding appropriately and in a timely manner to all communication methods including faxed referrals, group voice mail messages, individual voice mail, individual and group e-mail, Internet request for callbacks, and returned mail; ensures all of these transactions are documented in Call Center software; ensures that Call Center Representatives complete their assigned daily tasks. Serve as additional back-up to perform all daily tasks of Call Center Reps.Responsibilities and Essential Job Functions Ensures that Call Center Representatives are responding appropriately and in a timely manner to all communication methods including faxed referrals, group voice mail messages, individual voice mail, individual and group e-mail, Internet request for callbacks, and returned mail. Ensures all of these transactions are documented in Call Center software Ensures that Call Center Representatives complete their assigned daily tasks. Serve as additional back-up to perform all daily tasks of Call Center Reps. Ensures that Call Center Representatives performed outbound class reminder calls unless calls are being made by Voice Blast reminder system Assist Supervisor in ensuring that Call Center Representatives follow the hospital policies and procedures as well as department policies, procedures and protocols. Serve as a resource person for the call center representatives in the absence of the Supervisor. Serve as a contact person for the Clinic Managers, Clinic Schedulers and Jayhawk Clinics in the absence of the Supervisor. Adjust Call Center Representatives duties (if needed) in the absence of the Supervisor. Ensures that there is adequate phone coverage during the day and maintaining great customer service in the absence of the Supervisor Assists with irate callers in the absence of the Supervisor Assists Supervisor with daily functions of the Call Center Assists with distributing database work and other projects assigned to the Call Center Serves as a liaison between the general calling public and all University of Kansas Hospital clinical professionals and staff. Participates in the training and monitoring of progress of new call center representatives. Assist with keeping Call Center Representatives informed of physician changes, scheduling number changes, new How Heard and Transfer codes, etc. ADMINISTRATIVE • Administer Weekly and Monthly Call Center Incentive program/contest. Work with Supervisor and Manager on planning and development of weekly/monthly contest and criteria on which to focus • Assists Supervisors and Manager with panning, development and implementation of events in Call Center such as National Customer Service Week • Maintain/up-date scheduling contact spreadsheet/guide for fax referral processing • Maintain/update on call system department schedules as needed. • Maintain/up-date medical records contact spreadsheet/guide for fax referral processing • Check and document low patient satisfaction surveys in patient satisfaction survey log • Assist Supervisor on follow-up on fax referral update requests from referring physician inquiries • Provides administrative assistance in the maintenance of the call center's software and hardware. • Assures that medical records and insurance referrals are e-mailed to the appropriate clinic contacts in a timely manner • Assists with gathering and maintaining information for all databases • Polls Reps on topics needing to be addressed and bring list of topics to Supervisor prior to weekly/monthly meetings. • Assist with preparation and distribution of daily, weekly, monthly and quarterly reports regarding call volumes, referrals and other statistics CALL CENTER OPERATIONS • Assists with maintaining and updating all departmental databases, including provider, caller, and insurance databases. • Assists with the preparation and distribution of daily, weekly, monthly, quarterly, • annual and ad hoc reports regarding call center volume, patient referrals, • appointments, physician usage and other statistics. • Assists with checking/verifying with weekly referral reports for accuracy and time guidelines for processing fax referrals • Assist with logging fax referrals and working purple folders as needed • Assists with gathering and inputting demographic information for internal and external physicians and staff to ensure that physician profiles are updated. Add and update physicians in the referring physician database. Add and update mid-level providers in the on-staff physician database • Assists with making changes to classes, fulfillment and lead ids in Call Center software and ensuring appropriately displayed on website • Performs outbound tele-services as needed. • This position may include any or all of the above listed duties as well as other duties as assigned. • Administer Voice Blast call reminder system on larger classes to perform class reminders to enrollees • Assists with operations of the call center for The University of Kansas Hospital to establish and enhance market-driven relationships • With the aid of the call center software and scheduling software, provides rapid and professional response to all physician and consumer inquiries and appointment requests. • Locate appropriate physicians/services for callers and facilitates the connection of the two. Pages physicians as needed. • Collects and inputs demographic information on all new callers and updates demographic information, as appropriate, on all repeat callers. Performs routine back-up functions for the call center to ensure constant data Integrity. Ensures accurate appointment scheduling according to template guidelines. Distributes messages appropriately to departments and primary care health centers. Communicates with departments and primary care health care centers for accurate and efficient scheduling. Distributes calls accurately and appropriately to departments and primary care health centers. Confirms next day appointments and updates computer to reflect confirmation. Completes callbacks, provides follow-up materials, prepares written correspondence, generates faxes and electronic messages with accuracy and attention to detail. Assists with gathering and maintaining up-to-date information hospital services and programs, including folder material, collaterals, binders, mailings, etc. Act as relief for Shift Supervisor, Supervisor or Manager Coverage Assist with Pager Programming Mentor new hires through mentoring program Manages the floor staff and acts as go to person for any questions. Keep Call Center staff updated with day to day changes Monitor Break/Lunches to ensure breaks and lunches are being taken during non peak hours. Report policy /procedure issues to Supervisors and/or Managers Manage the call que(s) Prepare daily, weekly and monthly reports Manage downtime process (s) as needed for computer, software, phone and/or paging outages. Act as go to person for escalated calls. Assist Call Center trainer with training as needed. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience High School Graduate or GED. 4 or more years of experience as a Call Center or Customer Service Representative in a fast-paced environment with leadership abilities. Preferred Education and Experience Associates Degree in communications, business or health care administration. Knowledge Requirements Exceptional verbal and written communication skills. Exceptional computer software skills. Ability to work with a wide variety of software needs. Ability to interact and communicate with a diverse population using sensitivity, tact and discretion. Ability to coordinate activities or tasks for diverse teams. Ability to foster a positive and productive work environment, with ability to lead, build teams and motivate staff. Ability to handle multiple projects and prioritize requests. Ability to plan and make a decision by using logic to identify key facts, explore alternatives and propose quality solutions. Time Type:Full time Job Requisition ID:R-37665 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Come Join our Successful Dental Practice as a Call Center Representative. This full-time position is more than just a job, it's a career opportunity with the ability to learn and grow your knowledge skills and abilities with a cutting-edge dental team. It is our mission to provide the best dental experience to children, offering trustworthy expertly trained dental expertise to every family. Our call center team is a key part in providing great customer service to patients and parents. The call center representative will handle a multi-office phone system. The call center representative role plays an important part in communicating effectively with patients and maintaining an organized administrative schedule. Our dental office is committed to providing optimal dental care, so if you think you have what it takes to help us accomplish this task, we'd love to hear from you. Compensation will be based on experience. Benefits: Each of our 5 locations provide an excellent compensation and benefits package. Additionally, Jenkins & LeBlanc, Dentistry for Children invests extensive training and continuing education opportunities that are unparalleled and exceed industry expectations. Additional benefits: Medical and prescription drug insurance Dental Insurance including orthodontic benefits Vision care Life insurance 401(K) retirement plan 6 paid holidays off Team-focused, uplifting and educational work culture Paid-Time Off (for qualified positions) The call center representative will be responsible for answering a multi-line system, follow communication 'scripts' when handling different topics, be proficient in the use of telephone equipment, i.e. placing calls on hold, transferring calls, retrieving messages from voice mail, conference calls, etc., accurately acquire and input insurance and patient information, accurately schedule all new and existing patients with appropriate provider utilizing scheduling guidelines, take accurate and thorough notes for doctors and hygienists when needed. Requirements: Outstanding written and verbal communication skills Exceptional phone etiquette and customer service skills A friendly, positive demeanor with patients and supported dental office team members Great administrative organizational skills Strong computer skills and the ability to learn new programs Proficient in Microsoft Office, Google Docs, Dentrix a plus but not required Exceptional customer service skills Dental office experience a plus, but not required Accuracy and attention to detail required Education: High school diploma required Jenkins and LeBlanc Dentistry for Children provides all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Job DescriptionDescription: Purpose: Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN. Duties Include: · Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support. · Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers. · Making the least restrictive level of care recommendations and coordinating care for the callers. · Conduct outreach calls to individuals identified in need of support. · Develops complex intervention plans to address the clinical needs of callers. · Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers. · Helps develop safety plans to best support the health and wellness of callers. · Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals. Maintains needed training to meet job expectations, compliance, and position competency. Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes. Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions. Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices. Performs other duties as assigned by immediate supervisor or designate. Requirements: Job Requirements, Education, and Qualifications · High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field. · Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application. · The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services. · The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients. · The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision. · Clinician must be familiar with risk management issues and safety procedures to ensure that consistent efforts are made for implementation. The Clinician is responsible for monitoring the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe. Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.

Virginia Tile Company - Where Creativity, Growth, and Customer Care Thrive About Us Virginia Tile Company is a leading wholesale distributor of premium tile products for residential and commercial applications. In select regions, we also offer resilient flooring and woodworking solutions. Established in 1928, we proudly serve 14 states-and we're still growing strong. At Virginia Tile, we believe in 'Design That Shapes Living' and in building a culture centered on collaboration, innovation, and outstanding customer service. ?? Learn more: virginiatile.com Position Summary As a Customer Service Lead at our Kansas City location, you will play a critical role in supporting our customer experience team while also serving as a hands-on team leader. You'll ensure exceptional service delivery by guiding day-to-day operations, mentoring team members, and directly assisting customers-including contractors, designers, retailers, and homeowners-with expert product guidance, order fulfillment, and resolution of escalated concerns. Key Responsibilities Lead and support a team of Customer Experience Representatives to ensure high-quality service and responsiveness Understand customer needs through conversations, specs, or drawings, and recommend tailored product solutions Provide quotes, pricing, literature, samples, and technical product information Process and oversee customer orders, delivery coordination, and returns Maintain and review customer account details and order records for accuracy Identify and promote upsell and cross-sell opportunities based on customer needs Respond to inquiries about warranties, terms of sale, promotions, and product availability Handle complex or escalated customer concerns with professionalism and urgency Partner closely with the outside sales team to strengthen customer relationships Collect and share customer feedback to inform improvements in service, product offerings, and digital tools Drive process enhancements and support a culture of continuous improvement Perform other duties as assigned What You Bring High school diploma or GED required 3-5 years of experience in customer service, inside sales, or telesales, with at least 1 year in a leadership or mentoring role Familiarity with wholesale or retail sales principles and customer engagement strategies Strong Microsoft Office skills, especially Excel, Word, and Outlook Excellent verbal and written communication skills Ability to interpret technical product information and explain it clearly Confident decision-maker and problem-solver with a high attention to detail Strong organizational and time-management skills Proven ability to lead, motivate, and develop team members Experience in a design, flooring, or tile-related industry is a plus Why You'll Love It Here Multiple affordable medical plan options (PPO & HSA) Dental and optional vision coverage Life, short-term, and long-term disability insurance Optional pet insurance Employee & friend/family discounts on tile products 401(k) plan with 3% company match Generous paid time off, sick days, and holiday policies Supportive, collaborative work culture that recognizes great performance Come grow with Virginia Tile-where your work makes an impact, your ideas matter, and your success is celebrated. Apply today!

Job Posting Important Recruitment Information for this vacancy: Supporting Documents Uploaded By: 07/03/2025 Agency Information: Kansas Department of Revenue Revenue Recovery Topeka, Kansas or Statewide ***************** Who can apply: Anyone can apply Classified/Unclassified Service: Unclassified Full-Time/Part-Time: Full-Time Regular/Temporary: Regular Work Schedule: 8:00 AM - 5:00 PM; Monday - Friday Eligible to Receive Benefits: Yes Veterans' Preference Eligible: Yes Search Keywords: KDOR Compensation: Hourly Pay: $18.26 Bilingual English/Spanish Hourly Pay: $19.65 Employment Benefits: * Comprehensive medical, mental, dental, vision, and additional coverage * Sick & Vacation leave * Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave * Paid State Holidays (designated by the Governor annually) * Employee discounts with the STAR Program * Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary: This position is on the 3rd Party Team in Revenue Recovery. Contact is made with taxpayers via telephone, written correspondence, as well as face-to-face communication in Kansas Department of Revenue (KDOR) office setting. Prepares and processes tax warrants, satisfaction of judgments, lien payoffs, and dismissals. Reviews income tax and business tax accounts to ensure taxpayers have been afforded due process prior to application of legal remedies. Processes returns and correspondence for various tax types. Works with 3rd party vendors daily providing them with information, advice, and direction for handling KDOR accounts. Makes adjustments in KDOR systems to correct accounts, contacts the taxpayer with the outcome and updates the assigned vendor with the correct balance. Communicates directly with taxpayers and/or their assigned representatives. Provides taxpayer education concerning applicable state tax laws, regulations, forms, and services as related to all taxes administered by KDOR. Upon completion of training and any other requirements the selected candidate may be eligible to work remotely from their home on a hybrid basis. Receive phone calls from taxpayers via Legal Case Management (LCM) phone line. This position is eligible to be a home-based position but will require a few days in the Topeka office for orientation, equipment pick up, and some initial training. KDOR will provide all equipment, however employee is responsible for home office workstation. Employee will be reimbursed for travel, lodging and food. Candidates working from home must have access to stable high speed internet services with download/upload and latency speeds to support our systems. If candidate prefers to work in the office, this position is based out of the Topeka office. ************************************* .pdf Qualifications: Education: High school diploma or equivalent. Minimum Qualifications: One year experience in interviewing, investigating or providing technical assistance to clients, customers, or the public, and one year experience or education in auditing or accounting support work. Education may be substituted for experience as determined relevant by the agency. Preferred Experience: Prefer the ability to communicate information and ideas; assist people in a professional and impartial manner; retain self-control under stressful conditions; and maintain working relationships with the public and fellow employees. Prefer knowledge of accounting principles, telephone collection techniques, Kansas and Federal income tax filing requirements and forms, Kansas business tax filing requirements and forms, make determinations and adopt corrective action predicated on tax laws, rulings, precedents, and reference material related to Taxation. Preferred Skills: Word, Excel, PowerPoint, Access, proofreading, editing, and attention to detail. Good written and oral commuication skills, phone, email, adaptable, flexible and willing to work with a team. Post-Offer, Pre-employment Requirements: KBI and FBI fingerprint required due to access to Federal Tax Information files in KDOR systems. Special Requirements: If employee is working remotely, they must have a locked secure location for all equipment and access to stable high speed internet services with download/upload and latency speeds to upport our systems. Recruiter Contact Information: * Email: KDOR_****************** * Phone: ************** * Mailing Address: Kansas Department of Revenue, Office of Personnel Services, 109 SW 9th Street, Topeka, KS 66612 Job Application Process: * First Sign in or register as a New User. * Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. * Upload required documents listed below for the Careers> My Job Applications page. * Start your draft job application, upload other required documents, and Submit when it is complete. * Manage your draft and submitted applications on the Careers> My Job Applications page. * Check your email and My Job Notifications for written communications from the Recruiter. * Email - sent to the Preferred email on the My Contact Information page * Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete: Upload these on the Careers - My Job Applications page: * Transcripts (if necessary) * DD214 (if you are claiming Veteran's Preference) Upload these on the Attachments step in your Job Application: * Resume * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter. Reasonable Accommodation Policy Statement: The Americans with Disabilities Act Amendments Act of 2008 ensures you the right to reasonable accommodations. A request for an accommodation will not affect your opportunities for employment with the State of Kansas. Arrangements will be made if you have a disability that requires an accommodation for completing an application form, interviewing or any other part of the employment process. It is your responsibility to make your needs known to the KDOR Recruitment Office at ************.

Hours: 7 AM - Monday - Friday Pay starting @ $19 / hour The purpose of this role is to meet customer needs through delivering snack and beverage products to assigned customer, and merchandising product in a manner to increase sales. Job Duties and Responsibilities Deliver and merchandise snack and beverage products to assigned customers Display and rotate products according to Company standards Load and unload delivery truck daily Resolve discrepancies Create invoice for products sold to vending machines and collect cash Finalize end of day paperwork Establish and maintain positive relationships with customers Perform other duties as necessary Job Requirements High School diploma or equivalent A valid driver's license and safe driving record Effective oral and written communication skills Skills in problem solving, judgement and decision making Ability to provide attention to detail Ability to work with others Work Environment and Equipment Work generally takes place in customer accounts. There may be exposure to a variety of conditions at customer account, including dust and foul odors. Individuals must be able to manipulate a two-wheel dolly. Company Overview and EEO Statement LinPepCo is a Pepsi-Cola independent distributor and has more than 35 years of soft drink and vending product distribution experience. Our company includes five soft drink franchises in the Midwest, a full-line vending company, a full-service coffee company and a refrigeration division that specializes in equipment service leasing. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at LinPepCo will be based on merit, qualifications, skills and other relevant criteria. LinPepCo does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. Disclaimer This should not be construed to imply that these requirements are the exclusive standards of the job. Incumbents will follow any other instructions, and perform any other related duties, as may be required. Reasonable accommodation will be provided to qualified individuals with disabilities. The employer has the right to revise this at any time. The job description is not to be construed as a contract for employment.

Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Competitive Salaries Health Benefits Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday with a rotating Saturday schedule Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.

Job DescriptionNOW HIRING ENTRY LEVEL CUSTOMER SERVICE AGENTS!! ***** Work for a company that has been one of the leading technological and BPO providers in the industry. We are a BPO and solution technologies team representing various companies within the financial, healthcare, government and transportation industries. We are constantly looking to add value to our amazing environment and you may be the perfect fit. We are currently hiring Customer Service /Chat Representatives. This is an entry level career opportunity and the ideal candidate will be eager to learn, possess excellent grammar, written and oral skills. Must be professional in demeanor and proficient with computer applications. At Centrinex we value our employees and realize that they are our biggest assets. That is why we offer: · Paid training · Earned paid personal time off (PTO) and Holiday Pay (After 90 Days of Employment) · 401K benefits with company match · Health, Dental, Vision and Volunteer Life Insurance (first of the month after 60 days) · Immediate bonus potential · We are partnered with ZayZoon to offer you Wages On-Demand so you can access your earned wages before your pay date. · Room for growth within the company. Centrinex is proud of our record of promoting within- currently 99% of our CSRIII, CSR IV, and upper management positions were promoted from within · Great Corporate Culture Work Atmosphere that includes- Casual dress code, multiple schedules, monthly activities promoting company pride and philanthropy lead by our Activity Committee, and Monthly employee recognition for performance milestones · Extensive continuing education available through Centrinex University, The CSR Experience, Employee Bill of Rights, CSR Leadership Prep Academy, Leadership Development Internship, team meetings and coaching. SO, IF THIS IS MUSIC TO YOUR EARS... TALK TO US!!! "Centrinex prides itself on teamwork and beating the expectations of our clients. Employees will likely be asked from time to time to work hours or ad hock projects outside of their normal assignments" Centrinex is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other characteristics protected by law. We E-Verify, background & credit check. · 401(k) · Dental insurance · Flexible schedule · Health insurance · Paid time off · Vision insurance Work Location: In person.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Location : 12900 Foster Street, Suite 300 Overland Park KS 66213 Duration : 6 Months (Possible Extension based on the business needs) Job Title : Call Center Nurse Specialist Work Schedule : Mid Shift 11:30-8:00pm with one 9pm or 10pm shift and every other Saturday or Sunday Job Description: Provides telephonic professional nursing services in support of contracts serviced by Proherant to include: telephonic patient support and resource, referral source, data collector and nurse educator to patients, consumers and healthcare professionals. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: • Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. • Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources patients. • Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. • Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes • Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions Performs other related duties as assigned or requested. Scope of Position Responsibilities For Funds, Costs or Profits: NA For Supervision: NA For Internal and External Relationships: Responsible for customer and patient interactions. Scope of Position Responsibilities, Continued For Organization Influence: Limited - Works within the guidelines of a specific program. Limits of Authority: Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications Required Education and Experience: Associate's Degree or Diploma in Nursing, Associate's Degree or Diploma in Health Care Science, Doctor of Pharmacy (PharmD.) or the equivalent. Advanced degree or certification preferred. Five years health care related experience generally preferred. RN licensure in the state(s) of practice required. Preferred Education and Experience: Bachelor's Degree in Nursing with advanced certification. Five years health care related experience. RN with Rx sales or clinical telephonic expertise. License/Certifications Ability to obtain and sustain Nursing license in required states including but not limited to: California, Kansas, and state of assigned practice. Additional Skills Analyze data Answer telephones Develop/maintain networks on a broad cross section Effective at group involvement Handle multiple tasks Compile data/statistics Establish filing system Input data into computer systems Use computerized spreadsheets to conduct analysis Problem solving Research information Strong communications-written and verbal Time management Effective interpersonal, negotiating and communication skills required. Computer Skills Data entry Visual concentration on computer screens Multi-user computer systems Personal Computer Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements Qualifications RN License for Kansas Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W: ************ ****************************

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This can be a full-time or part-time position, but office hours are fixed at 8am - 5pm. Responsibilities: Making cold calls to different subcontractor companies nationwide Provide information about our projects out to bid Document and update customer records based on interactions Qualifications: Previous experience in customer service, sales, or other related fields Ability to communicate clearly Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Awesome CEO, great benefits, excellent work atmosphere, fast-paced environment! Flexible schedule between 8 and 5, we can work around your needs. Home-like atmosphere! Full sized kitchen! Casual dress