31 Trending Zoom Meeting Statistics [2023]: How Many People Use Zoom?

Research Summary. Zoom is the video communication software that kept the United States’ professional and educational worlds running during the pandemic. The video meeting platform seemingly appeared overnight, and that’s because it did:

There are 300 million daily meeting participants on Zoom as of 2022
Every year 3.3 trillion meeting minutes are hosted by Zoom
The number of Zoom daily meeting participants grew at a rate of 1,900% between December 2019 and May 2020
Zoom’s annual revenue was $2.65 billion in 2021
Zoom had 485 million downloads in 2020 alone

For further analysis, we broke down the data in the following ways:
Business Customers | Zoom | User
Zoom has 300 million daily meeting participants

How Many People Use Zoom?

300 million people use Zoom every single day, as measured by daily meeting participants
In 2021, Zoom was used in almost 200 countries and territories around the planet
The Zoom mobile app was downloaded 20.93 million times in North/Latin America (NALA region), 12.31 million times in Europe/Middle East/Africa (EMEA), and 50.12 million times in Asia-Pacific (APAC) during Q3 of 2021
In the last three months of 2020, Zoom’s sales had grown 370% from 2019

Zoom Statistics by Business Customers

There are 467,100 paying Zoom business customers with more than ten employees as of January 2021.

In comparison, only two years earlier, Zoom only had 25,800 business customers.
The number of Zoom business customers grew by 5,603.3% from January 2020 to January 2021.

In January 2020, Zoom had 50,800 business customers. By January 2021, they had 467,100 business customers.
55% of high-revenue Zoom customers ($100K+) began with a single employee’s free trial.

This has to do with Zoom’s “bottoms-up” approach. Zoom attracts new customers by targetting a company’s junior employees rather than going for their executives.
As of 2021, 1,644 Zoom customers contribute more than $100,000 to the company’s revenue.

This is number has nearly tripled from the previous year. In 2020, only 641 Zoom customers contributed over six figures to the company’s revenue. It’s even more shocking when you take the numbers from 2019 into consideration. Then, there were only 344 Zoom customers who contributed over $100,000.

In two years, Zoom has gained 1,300 new high-paying customers.

Zoom Statistics

Zoom had annual revenue of $2.65 billion in 2021
Between 2020 and 2021, Zoom’s revenue increased by 326% year-over-year
In 2022, Zoom is expected to bring in total revenue of around $3.76 billion
Zoom has 4,422 employees as of 2021.
Zoom’s 2021 Q4 total revenue was $882.5 million, an increase of 369% from the previous year.
Zoom is ranked as the #1 web conferencing tool in 2022
Zoom’s biggest competitors are Microsoft Teams, Google Meet, and Cisco Webex

Zoom User Statistics

During the pandemic in 2020, Zoom provided free services to 125,000 schools from 25 different countries.

Even though the pandemic was an unprecedented situation that practically stopped the whole world from spinning, there was still one very important thing that needed to continue – education. We couldn’t just put a hold on millions of children’s education, but they also had to be kept safe.

Zoom did its part by ensuring that students could still learn without being physically in the classroom. This move likely made a huge difference in many students’ lives.
63% of people use Zoom for having conversations with friends and family.

Alternatively, 89% of people are using Zoom to get work done.
The top 5 countries that use Zoom the most are the United States, China, the United Kingdom, the Netherlands, and Australia.

The United States is the biggest Zoom user by far. The U.S. has well over 200,000 more meeting participants than China, the #2 biggest Zoom user.
An original Zippia survey with over 2,000 respondents found that 54% of workers admit to doing other things during Zoom meetings at work.

The same survey also found that 67% of people are distracted during virtual meetings, and 47% prefer in-person meetings.

Zoom Meeting Statistics FAQ

How many Zoom active users are there?

Zoom has 300 million users that participate in meetings daily as of 2022.

The service experienced significant growth in 2020 during the peak of the COVID-19 pandemic, and hasn’t lost its popularity yet. After all, the number of global remote workers tripled from 5.7% in 2019 to 17.9% in 2020, but is still at 16% in 2022.
Which country uses Zoom the most?

The United States uses Zoom the most by far, with 51% of Zoom customers coming from the US. China is the second-largest user of Zoom. However, their total Zoom usage is only 8% of the United State’s total meeting participants.

By percentage, Zoom is also popular in the UK. However, only 6% of Zoom customers are from there.
Who runs Zoom?

The person who runs Zoom is its founder Eric Yuan. Today, he is listed as #54 on the Forbes 400 list of 2021, and he’s ranked as the 133rd billionaire of 2021.
How safe is Zoom?

Zoom is generally safe today, but experts found some issues when the communication software was seriously blowing up.

Firstly, Zoom’s end-to-end wasn’t as thorough as people originally thought. Other Zoom meeting attendees could see a lot of information about other people in the meeting. It was common for outsiders to gain access to a private/professional Zoom meeting and join in to play pranks or show rude content.

Additionally, Zoom’s privacy policies give the company authority to use its users’ data in any way they please. However, many corporations implement this policy.

While there were a few bugs to work out with Zoom’s safety and security, it is much better in 2022. It’s only an issue if you plan on using Zoom to disclose secure information, like medical results or government secrets. For the average user, Zoom is very safe.

Conclusion

Zoom has become a breakout business for many reasons. The company was founded by Eric Yuan, a former manager of WebEx at another video conferencing software company called Cisco. While it started in 2011, Zoom’s success got going in 2020 – during the COVID-19 pandemic.

Zoom allowed businesses, schools, and loved ones to remain in contact and do everything they needed while staying safe inside their homes. The video meeting company provided their services free of charge to 125,000 different schools from 25 countries to get them through the pandemic. Their usefulness across the world took Zoom to new heights.

In December of 2019, Zoom only had 10 million users daily. A mere four months later, Zoom had 300 million daily meeting participants. It only took two months of the pandemic for Zoom to become the biggest video conferencing software in the world.

In 2020 alone, Zoom was downloaded 485 million times. By January 2021, Zoom had 467,100 paying business customers with more than ten employees. Only two years earlier, they had 25,800 business customers. Between December 2019 and May 2020, daily Zoom meetings grew by 1,900%.

Zoom’s trend of massive growth has persisted. Every year, Zoom hosts 3.3 trillion meeting minutes. In 2021, Zoom’s annual revenue soared to $2.65 billion.

However, all this growth for the Zoom company doesn’t necessarily translate into a better working environment. An original Zippia survey with more than 2,000 participants found that 67% of people are distracted during virtual meetings.

Another 54% of workers admit doing other things during Zoom meetings at work. Additionally, some concerns about Zoom’s safety and security have been brought to the surface.

Despite any issues, Zoom still has managed to become one of the fastest-growing companies of our generation.

References

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Forbes. “How To Run Your Zoom Meetings Even Better.” Accessed on February 25, 2022
Zoom. “A Message to Our Users – Zoom Blog.” Accessed on February 25, 2022
Statistica. “• Zoom’s revenue worldwide in 2019-2021 | Statista”. Accessed on February 25, 2022
AdWhite. “Zoom Calls: “To Wait or Not to Wait” & Other Online Meeting Etiquette.” Accessed on February 25, 2022
Zoom. “Here’s How You Zoomed Over the Past Year.” Accessed on February 25, 2022
Statistica. “Zoom mobile app global downloads as of Q3 2021, by region”. Accessed on February 25, 2022
BBC. “Zoom sees more growth after ‘unprecedented’ 2020 – BBC News”. Accessed on February 25, 2022
Matthew Woodward. “Zoom User Statistics: How Many People Use Zoom In 2022?”. Accessed on February 25, 2022
Forbes. “Zoom Video: Stock Speeds Ahead But Can It Sustain? Deep Dive Analysis”. Accessed on February 25, 2022
Statistica. “• Number of Zoom customers contributing over $100K 2021 | Statista”. Accessed on February 25, 2022
Zoom. “Zoom Video Communications Reports Fourth Quarter and Fiscal Year 2021 Financial Results – Zoom Video Communications, Inc.”. Accessed on February 25, 2022
Nira. “Zoom Statistics.” Accessed on February 25, 2022
Wikipedia. “Zoom Video Communications.” Accessed on February 25, 2022
DGI Communications. “The 7 Best Video Conferencing Software Platforms for 2022”. Accessed on February 25, 2022
Zoom. “Teaching, Learning & Connecting in 2020: Education in an Extraordinary Year – Zoom Blog”. Accessed on February 25, 2022
Zoom. “Dashboard statistics and graphs – Zoom Support.” Accessed on February 25, 2022
Zippia. “Virtual And Zoom Meeting Distraction Statistics [Survey] – Zippia.” Accessed on February 25, 2022
Forbes. “Eric Yuan & family.” Accessed on February 25, 2022
Tom’s Guide. ”Zoom security issues: What’s gone wrong and what’s been fixed | Tom’s Guide.” Accessed on February 25, 2022

Author

Sky Ariella

Sky Ariella is a professional freelance writer, originally from New York. She has been featured on websites and online magazines covering topics in career, travel, and lifestyle. She received her BA in psychology from Hunter College.

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