ClientManager-Multi-FamilyCommercialRealEstateOriginations-ExecutiveDirector
Account Manager Job 28 miles from Streamwood
You are customer focused, enjoy building relationships and providing investment advice to your multi-family property investors. A role as a Relationship Manager is for you. As an MFL Client Manager, Executive Director in Commercial Real Estate, you will be responsible for all aspects of originating term loans on stabilized multi-family properties. This role is ideal for an experienced multi-family relationship manager who is assertive, possesses a strong initiative, has proven success in working independently, and is motivated by strong financial incentives. You will effectively communicate the advantages of Chase loan programs to clients, manage and execute transactions, lead the sales team, and develop and grow portfolio through proactive prospecting and client relationship management.
Job responsibilities:
Communicate the advantages of Chase loan programs to clients.
Manage and execute transactions by navigating the client from pre-approval to the funding of a loan
Lead the sales team (Client Associate and Client Specialist) in loan production within credit standards and maintain portfolio
Leverage personal real estate network of clients and brokers to drive new business
Develop and grow portfolio through strong prospecting and client relationship management using extensive real estate knowledge and technical expertise
Screen opportunities by analyzing market data, property and clients financials
Engage with Marketing to develop a business plan to attract new customers and increase brand awareness
Promote the bank's commercial real estate programs and services through strong sales principles and practices, credit analysis and risk management
Engage and participate in ongoing strategic initiatives with Cross Line-of-Business partners including Treasury Services and Digital platforms
Originate DUS (Fannie Mae and Freddie Mac) transactions
Required qualifications, capabilities, and skills
Seven plus years proven commercial multi-family real estate income property lending experience
Strong marketing and business development experience with a proven track record of originating term loans on commercial multi-family real estate properties
Local commercial real estate market knowledge required
Excellent written and verbal communication skills with the ability to interact effectively with people
Strong commitment and track record to providing high quality service levels to both external and internal customers
Ideal candidate will have an existing book of clients and direct customer relationships
Ability to quickly adapt to new technological systems and business processes
Preferred qualifications, capabilities, and skills
A four-year college degree preferred
About the Team
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans #J-18808-Ljbffr
Account Executive Officer/Sr. Underwriter - National Accounts
Account Manager Job 28 miles from Streamwood
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$111,600.00 - $184,200.00
Target Openings
1
What Is the Opportunity?
National Accounts provides casualty solutions for clients with significant risk with coverages such as Workers' Compensation, General and Product Liability, as well as Commercial Automobile Liability. The Account Executive Officer (AEO), National Accounts will partner with agents, brokers, and customers to provide guaranteed cost and loss sensitive coverage for new and renewal business based on customers' needs. This role is seen as a technical resource. As an AEO, you are decisive, detail-oriented, and know how to build relationships internally and externally to drive results. Your ability to independently assess complex risk and sell our products in challenging markets will contribute to the profitability and success of Travelers.
What Will You Do?
Manage the profitability, growth, and retention of an assigned book of business.
Underwrite and skillfully negotiate complex customer accounts to minimize risk and maximize profitability.
Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to create sales plans and identify cross-selling opportunities.
Foster and maintain relationships with external partners by regularly meeting in person with agents, brokers, and customers to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to such meetings.
Identify and capture new business opportunities using consultative marketing and sales skills. The sales process to target new accounts has a long runway (6 months to 1 year).
Independently develop and execute agency sales plans and frequently partner with your Managing Director (MD) to develop region/group sales plans.
May assist in the training and mentoring of less experienced Account Executives.
Perform other duties as assigned.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Bachelor's degree.
Six to eight years of relevant underwriting experience with experience in National Accounts.
Deep knowledge of loss sensitive products, the regulatory environment, and the local insurance market.
Deep financial acumen.
Strong critical thinking skills with the ability to proactively identify underwriting, marketing, or financial challenges and analyze available information to make timely decisions in alignment with our risk appetite.
Excellent communication skills with the ability to successfully negotiate in difficult situations with agents and brokers.
CPCU designation.
What is a Must Have?
4 years of underwriting experience.
What Is in It for You?
Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
0
Banking Regional Manager
Account Manager Job 28 miles from Streamwood
Job Profile Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Banking Regional Manager within PNC's Private Bank organization, you will be based in Chicago, IL.Job Description
Leads growth of banking services within a region. Crafts and executes on the strategies to support business development within a region, aligned with AMG's business and financial priorities. Oversees the acquisition and career development of banking professionals within the region. Coaches and mentors the market banking directors to ensure region goals are achieved while attaining noteworthy customer experience results.
Directs and manages execution of strategies to ensure that the goals and objectives of the region can be met. Monitors adherence to AMG's risk and compliance policies and processes for the region.
Fosters relationships and works closely with internal and external business leaders to facilitate integrated business development opportunities and solutions for clients across the company.
Leads day-to-day sales process and financial performance-to-goal for the region. Serves as subject matter expert and demonstrates technical expertise in sophisticated/complex banking strategies.
Directs and manages region to ensure client satisfaction, client retention and expansion of sales revenue.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsBook Of Business, Client Satisfaction, Customer Retentions, Financial Management, Financial Performance, Portfolio Management, Sales ProcessCompetenciesClient Relationship Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Problem Solving, Products and Services, Sales NegotiatingWork ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s) LicensesCandidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.Pay TransparencyBase Salary: $100,000.00 – $328,900.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 06/10/2025, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call ************ and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
National Accounts Manager
Account Manager Job 28 miles from Streamwood
This position focuses on hunting and acquiring net-new business, working closely with the Business Development Representative (BDR) team, who identifies and sets initial meetings with key decision-makers at top-tier corporations.
Success in this role is measured by new revenue-producing logos added-this is a true hunter role. The ideal candidate has experience in long sales cycles, complex supply chain solutions, and securing enterprise-level RFP opportunities.
Responsibilities
Own the full sales cycle from initial capabilities call to contract signing and first shipment.
Convert scheduled decision-maker meetings into meaningful relationships and RFP invitations.
Develop and execute strategic sales plans to penetrate Fortune 1000 and Fortune 500 companies, focusing on key industries such as CPG, Manufacturing, and Retail as well as others.
Navigate and build relationships with multiple stakeholders within large organizations, including procurement, supply chain, and logistics executives.
Work closely with internal operations and pricing teams to develop competitive bids and proposals.
Ensure a seamless onboarding process for new clients.
Maintain an expert understanding of PLS Logistics' service offerings, value proposition, and competitive differentiation.
Track and report on sales pipeline, revenue targets, and conversion metrics using CRM tools.
Represent PLS Logistics at industry conferences, trade shows, and networking events to build pipeline and brand awareness.
Qualifications
5+ years of enterprise sales experience, preferably in logistics, transportation, or supply chain solutions.
Proven success in a "hunter" sales role, acquiring new Fortune 1000/500 customers.
Strong knowledge of RFPs, and long sales cycles.
Ability to build relationships at multiple levels within large organizations, from procurement teams to C-suite executives.
Experience in managing complex sales processes and working with cross-functional teams.
Familiarity with supply chain performance metrics, such as on-time pickup, on-time delivery, and carrier compliance.
Strong communication, negotiation, and presentation skills.
Highly motivated, competitive, and goal-oriented with a track record of exceeding quotas.<
Major Account Manager
Account Manager Job 28 miles from Streamwood
Fortinet (NASDAQ: FTNT) is a global leader in cybersecurity, securing the largest enterprise, service provider, and government organizations worldwide. Our Security Fabric architecture provides intelligent, seamless protection across the evolving attack surface, meeting the growing performance demands of the borderless network. With a commitment to security without compromise, Fortinet is trusted by over 500,000 customers globally. Join us in addressing the most critical security challenges in networked, application, cloud, or mobile environments.
Are you ready to take your career to the next level? Join our dynamic and growing team as a Major Accounts Manager and play a crucial role in driving direct sales engagements within a portfolio of Named Fortune 1000 accounts and strategic partners.
As a key player, you will be responsible for creating and implementing strategic, cybersecurity solutions account plans, focusing on securing enterprise-wide deployments of cutting-edge Fortinet products and services. Build and nurture executive relationships, leveraging them to propel successful sales processes.
Collaborate seamlessly with internal teams to craft and deliver compelling Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work. Negotiate terms with clients, ensuring mutually beneficial outcomes that lay the foundation for enduring partnerships.
Key Responsibilities:
* Generate and manage enterprise business opportunities, overseeing the entire sales process through successful closure.
* Achieve quarterly sales goals, consistently delivering on targets.
* Develop a robust sales pipeline, diligently qualifying opportunities, and providing accurate forecasts.
Required Skills:
* 5-8 years of proven sales experience, specializing in Fortune 1000 Major Accounts.
* Minimum 3 years of successful enterprise network security product and service sales.
* Track record of achieving sales quotas and maintaining career stability.
* Proficient in closing large deals.
* Exceptional presentation skills tailored to both executives and individual contributors.
* Outstanding written and verbal communication skills.
* Self-motivated, independent thinker capable of navigating deals through the selling cycle.
* Thrive in a fast-paced, dynamic environment.
* Competitive, self-starter with a hunter mentality.
* The Major Account Manager - Enterprise is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.
Education:
* Bachelor's degree or equivalent experience; graduate degree preferred.
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $300,000 - $325,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan
Majors Account Executive - Healthcare
Account Manager Job 28 miles from Streamwood
divpbb Your work days are brighter here. /b/b/pp/ppspan At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture.
A culture which was driven by our value of putting our people first.
And ever since, the happiness, development, and contribution of every Workmate is central to who we are.
Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business.
That's why we look after our people, communities and the planet while still being profitable.
Feel encouraged to shine, however that manifests: you don't need to hide who you are.
You can feel the energy and the passion, it's what makes us unique.
Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
/span/pp/ppspan At Workday, we value our candidates' privacy and data security.
Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
/span/ppspan /span/ppspan Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
/span/ppspan /span/ppspan In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
/span/pp/pp/pp style="text-align:inherit"/pp style="text-align:left"bAbout the Team/b/pWorkmates pride themselves on winning while having fun! That means supporting each other while driving accountability for amazing results and performance.
This team is no different.
Everything we do inspires a brighter work day for all.
The Enterprise Sales team at Workday helps the company to continue to grow by balancing integrity and innovation, ensuring Workmates have the environment to bring their best self, and get better by pushing and developing themselves and the Workmates around them.
p style="text-align:inherit"/pp style="text-align:left"bAbout the Role/b/pp style="text-align:inherit"/pp Here at Workday, our Account Executives are key players in our Field Sales organization.
Our Customer Base sales team uses their extensive experience and consultative selling skills to initiate and support sales of Workday Solutions within Workday's existing customers.
This fantastic team of hardworking professionals play a key role in driving incremental add-on business into strategic major accounts.
As a team, we believe that partnering with our customers to craft relevant solutions that deliver long lasting value is super important.
We want to make sure that our customers are positively satisfied from day one and forever ongoing.
In this role, you will:br/•Be responsible for developing and maintaining relationships with existing customers with a focus on upselling via deal managementbr/•Perform account planning for assigned accounts, coordinating with pre-sales and other resources to ensure strategic alignmentbr/•Drive strategic add-on and renewal business of Workday solutions within Major Account customersbr/•Coordinate cross functionally with Workday's internal teams (pre-sales, digital, value amp; bid-management, marketing, technical and sales support)/pp style="text-align:inherit"/pp style="text-align:left"bAbout You/b/pp style="text-align:inherit"/pp Basic Qualificationsbr/•~12+ years of experience selling SaaS/Cloud based ERP / HCM / Financial / Planning / or Analytics solutions to C-levels from a field sales position.
br/•Experience collaborating with internal teams (pre-sales, value, inside sales) to achieve quota and run multiple deals at oncebr/•Experience managing 18+ month long sales cycles end to end and nurturing the relationship throughoutbr/•Experience forming relationships at the executive level within both existing and new business units; while sharing Workday value propositionsbr/br/Other Qualificationsbr/•Understanding of the strategic competitive landscape by staying up to date with trends and customer needs so you can effectively position Workday solutions within accountsbr/•Able to quickly establish trust with key stakeholdersbr/•Experience partnering with internal team members on account strategies for short and long term territory managementbr/•Excellent verbal and written communication skills/ppbr/bWorkday Pay Transparency Statement/b/pp/pp The annualized base salary ranges for the primary location and any additional locations are listed below.
Workday pay ranges vary based on work location.
As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants.
Recruiters can share more detail during the hiring process.
Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things.
For more information regarding Workday's comprehensive benefits, please a href="************************
com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank"span style="color:#0000ff"uclick here/u/span/a.
/pp style="text-align:inherit"/pp style="text-align:inherit"/pPrimary Location: USA.
IL.
Chicagop style="text-align:inherit"br/ /pPrimary Location Base Pay Range: $150,800 USD - $184,400 USDp style="text-align:inherit"br/ /pAdditional US Location(s) Base Pay Range: $150,800 USD - $184,400 USDp style="text-align:inherit"/pp style="text-align:inherit"/pIf performed in Colorado, the pay range for this job is $ - $ USD based on min and max pay range for that role if performed in CO.
p style="text-align:inherit"/pp style="text-align:inherit"/pdivdivdivdivdivdivdivp style="text-align:left"span The application deadline for this role is the same as the posting end date stated as below:/spanbr/ /p/div/div/div/div/div/div/div06/30/2025pbr/br/bOur Approach to Flexible Work/bbr/ /ppspan With Flex Work, we're combining the best of both worlds: in-person time and remote.
Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply /spanbspend at least half (50%) of our time each quarter in the office or in the field/bspan with our customers, prospects, and partners (depending on role).
This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
/span/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"span Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
/span/pp style="text-align:inherit"/pp style="text-align:left"span Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
/span/pp style="text-align:inherit"/pp style="text-align:left"bspan Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!/span/b/p/div
Account Strategist, Mid-Market Sales, Google Customer Solutions
Account Manager Job 28 miles from Streamwood
Apply share * link Copy link * email Email a friend Minimum qualifications: * Bachelor's degree or equivalent practical experience. * 2 years of experience in advertising, sales, marketing, consulting, or media. * Ability to travel 20% of the time. Preferred qualifications:
* Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and promoting.
* Experience working with channel sales, advertisers, agencies, or clients.
* Experience in launching and managing paid digital advertising campaigns.
* Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
* Ability to manage and prioritize a portfolio in an advertising or media sales context and achieve goals to drive growth.
About the job
Businesses of all shapes and sizes rely on Google's unparalleled
advertising solutions to help them grow in today's dynamic marketing
environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
The US base salary range for this full-time position is $84,000-$120,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
* Build and manage relationships with clients virtually or in person by meeting with multiple clients on a daily basis and developing an understanding of their business tests, marketing objectives, and success metrics.
* Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
* Plan for, and achieve, growth goals including but not limited to quarterly business growth and productivity targets, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
* Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
* Build knowledge of how Google advertising products work and can be used to help meet a wide range of marketing goals.
Client Relationship Manager
Account Manager Job 14 miles from Streamwood
Job Details Batavia Container Inc - Batavia, IL $50000.00 - $80000.00 SalaryDescription
Batavia Container is an industry leader in providing creative, quality solutions for any packaging challenge. We partner with the customer to develop the best packaging solutions in a cost effective manner.
Better people. Better equipment. Better boxes. It's what we do.
We are looking for a Client Relationship/Account Manager to join our team. If you want to be a part of a growing company and enjoy interacting with clients, this may be the role for you. The client relationship account manager will provide support to Directors and Sales Executives: research and review qualified sales opportunities and provide exceptional customer service to our clients and prospective clients.
Essential Duties & Responsibilities:
This self-motivated, customer service driven individual will provide support for, but not limited to, the following areas:
Account Management:
Develop a trusted advisor relationship with clients and customers. Establish themselves as the primary point of contact for assigned customer, needs.
Manage projects and ensure consistent processes for project goals and deliverables.
Lead, coordinate and facilitate production requirements with Sales, design, tech-sales, Customer Service, and internal teams.
Proactively manage customer expectations related to production, quality, and deliveries. Follow-up with customers for orders, inquiries, and concerns.
Identify and grow organic business within existing client relationships.
Business Development:
Conduct research on qualified sales prospects and clients to assist in client selection
Provide Sales team with Pre-Meeting research.
Research industry trends to discover prospective customer needs.
Facilitate and manage qualified opportunities through the sales cycle.
Engage and communicate with prospects and clients.
Share client updates and prospect tracking with the Sales team using CRM tools.
Key processes and expertise:
Manage and Master WebCenter (production software platform) process flow to ensure customer orders are completed and delivered.
Maintain and develop professional and technical expertise by developing corrugated industry knowledge.
Qualifications
Qualifications & Requirements:
3+ years of Account Management experience or a bachelor's degree.
3+ years of Account Management experience in either the corrugated packaging, food, or industrial sectors working directly with sourcing teams and production buyers preferred.
Excellent verbal and written communication skills
Ability to lead client strategy and execution
Strong organizational skills, attention to detail and interest in learning
Strong project management, analytical and quantitative skills.
Microsoft Office/Excel proficient. Experience with Project Management software and CRM preferred
Experience presenting to internal teams as well as clients and prospects.
Batavia Container offers a competitive benefits package which includes the following:
Medical
Dental
Vison
Life Insurance
401(k) company match
Paid Time Off (PTO)
Technical Account Manager
Account Manager Job 28 miles from Streamwood
How you'll spend your time: * Dedicated point of contact responsible for building and maintaining customer relationships in order to drive product adoption, expansion, and customer advocacy from the beginning of the customer's contract * Act as a trusted advisor to your portfolio of customers by providing GRC subject-matter expertise and technical Risk Cloud product advice to help them utilize their Risk Cloud applications as effectively as possible and drive desired outcomes
* Own the tracking of customer health and proactively engage at-risk customers, leveraging your GRC and Risk Cloud knowledge to provide winning solutions
* Support implementation project management and serve as a technical expert, with a specific focus on the holistic view of a customer's GRC program and how use cases will inter-relate in Risk Cloud
* Ad-hoc knowledge sharing of Risk Cloud best practices based on experience with similar customers (industry, maturity, etc.)
* Ongoing account management comprised of weekly status meetings for ongoing projects, monthly strategic meetings with key stakeholders, and Quarterly Executive Business Reviews
* Conduct training and provide training resources for Power Users and end users on the Risk Cloud platform and existing Applications
* Collaborate cross-functionally with other LogicGate teams - Sales, Customer Success, and Product - for a seamless customer experience throughout the customer journey from handoff through onboarding and implementation to ongoing partnership
* Respond to and support power users and customers within the stated SLA
We get excited about you if you have:
* 5+ Years Experience in GRC or Risk Advisory
* Becoming an expert on the Risk Cloud platform; articulating the value of the tool and how it can be leveraged most effectively by different customer stakeholders
* Interest in supporting sales and commercial business development efforts
* Experience with cybersecurity and/or risk management frameworks such as NIST 800-53 and ISO27001
* Passion for SaaS applications - able to understand the value and limitations of the Risk Cloud platform, front and back
* Great people skills - the ability to quickly understand your audience and tailor the right message to them
* Ability to manage multiple accounts/priorities at a time - organization, time management, and attention to detail are critical
* A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help
The anticipated base salary range for the role is $110,000 - $125,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.
Total Rewards
Our Total Rewards Package is designed to support you both at work and outside of it. In addition to offering competitive salary, variable compensation (bonus), equity, and health and wellness benefits, we are proud to offer generous PTO, 12 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax. We are focused on and invested in career development and learning opportunities including access to LinkedIn Learning, regular People Leader training, our internal Mentorship Program, and annual learning & development program.
Our Culture
Fostering an inclusive and equitable culture is a priority for us at LogicGate - We believe doing this is essential to our success both internally and externally.
We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster a culture of belonging.
LogicGate also believes strongly in giving back to the communities in which we live and work. We support our teams through this by offering volunteer hours as well as Company-wide charitable activities supporting organizations aligned with our Company Core Values.
Learn more about our culture here.
Excited about LogicGate but not familiar with GRC? That's ok - a lot of us weren't familiar with GRC when we started, too. Unless the job description specifically requires previous GRC familiarity, here's what you need to know:
* GRC stands for Governance, Risk, and Compliance
* GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
* The GRC market is rapidly expanding with continuous growth opportunities. The current market size is valued at $50.5 billion in 2024 and is projected to reach $104.5 Billion by 2031.
At LogicGate, our People are the foundation of everything we do - for our teams, our customers, and the Company. We are proud to offer competitive, inclusive, and comprehensive total rewards packages.
LogicGate has an outcomes-first culture that provides a variety of benefits and perks that enable our teams to thrive, both inside and outside of the workplace. These include competitive variable plans, equity grants, paid time-off, ongoing learning and development opportunities, paid parental leave, 401k matching, health, vision, and dental insurance, and accident and life insurance.
Executive Client Strategy Lead
Account Manager Job 28 miles from Streamwood
Modifly is a performance-driven marketing agency that partners with enterprise clients to deliver strategic media solutions. Our team of creatives, technologists, and strategists is dedicated to pushing the boundaries of digital marketing to achieve outstanding client results.
A Modifly Executive Client Strategy Lead is adept at agency account management, media agency expertise, and people leadership; as leader of our nimble account team. As the Executive Client Strategy Lead, you will play a pivotal role in managing and enhancing client relationships, driving business growth, and ensuring client satisfaction.
As a vital member of the Executive Leadership Team, this position entails the following key responsibilities:
ResponsibilitiesBusiness Development: Proactively drive the expansion of existing client relationships and identify new client opportunities to enhance overall business growth.Delivery Management: Ensure work is delivered on time and on budget.Quality Assurance: Uphold high standards for deliverables, maintaining quality control both within your department and throughout cross-departmental collaborations.Resource Utilization: Manage the Account team's utilization effectively, ensuring alignment with billable expectations to optimize productivity.Strategic Staffing: Spearhead productive organizational structure and staffing initiatives for clients and team members to meet project demands. Client Relationship Management: Foster positive and enduring relationships with select clients, serving as a key interface to enhance satisfaction and loyalty.Team Capabilities Roadmaps: Develop and execute strategic roadmaps for growing team capabilities over time, while providing clear positioning and talk tracks for existing capabilities.Department Leadership: Drive the holistic development and success of the team by driving individual goals, providing appropriate performance feedback, orchestrating effective onboarding, and offering continuous support and mentorship to foster individual and collective growth within the team.Executive Presence: Exhibit thought leadership and actively engage in local communities to strengthen the organization's profile and influence. Exhibit executive gravitas, balance and poise.Internal Motivation: Drive internal motivation by cultivating a positive local culture, fostering strong relationships within the Executive Leadership Team, and providing effective team leadership.Hands-on Collaboration: Utilizing a comprehensive working knowledge of the skills within the department. Demonstrate a strong commitment to the success of the team by being willing and capable of performing tasks at various levels whenever the situation demands.
Requirements12+ years of experience in an agency environment in roles related to sales, growth, business development and/or account management, with at least 5 years in a leadership role.Proven experience in a senior client management role within the media agency industry.Strong understanding of paid media strategies and services.Demonstrated success in driving revenue growth and achieving P&L targets.Excellent communication and interpersonal skills.Leadership experience with a track record of building and managing high-performing teams.Strategic thinking and the ability to contribute to the overall business strategy.Bachelor's degree in Business, Marketing, or a related field.
Additional InformationHybrid work schedule requiring 2-3 days a week onsite in our Chicago, Cincinnati or San Diego office(s) Full benefits (Medical, Dental, Vision activate on the first of the month after the date of hire)401K w company match17 Paid HolidaysFlexible PTO
$150,000 - $200,000 a year
Based on experience and geographic location
Furthermore, as a valued member of our team, this individual will have access to ongoing learning opportunities, including workshops on data analysis techniques, advanced ad platform functionalities, and emerging trends in the digital marketing landscape. This commitment to continuous learning of both technique and management skills ensures that our team members are equipped with the latest tools and strategies to excel in their roles.
This role not only offers the chance to contribute to exciting projects and drive client growth but also provides a supportive environment for career advancement and skill development. Join us at Modifly and embark on a journey of professional growth and success in the dynamic field of digital marketing.
At Modifly, we are a diverse team of creatives, strategists, media buyers and collaborators. We harness the powers of modern media to build connections between brands and consumers for the purpose of driving revenue and growth. We start by listening, learning and collecting information. Next, we build out a customized strategy paired with meaningful content and artfully manage its distribution. The result? Data-driven, creative campaigns broadcast over modern media channels that create deep consumer relationships while delivering measurable insights into the impact on your brand's performance. Our motivation is rooted in innovation. We are change agents with a passion to help brands leverage emerging technology to unlock modern solutions.
Senior Client Relationship Manager
Account Manager Job 28 miles from Streamwood
Solutions for Today's Challenges. Vision for Tomorrow's Opportunities. Join William Blair, the Premier Global Partnership.
William Blair has delivered trusted advice for nine decades, and we continue to deepen our expertise and relationships across regions, asset classes, and markets throughout North America, Europe, Asia, and Australia.
We are committed to our people and culture, values, clients, and local communities.
What sets us apart is that we are an independent partnership, with employees who have unique experiences, perspectives, and backgrounds. We provide advisory services, strategies, and solutions to meet clients' evolving needs amid dynamic market conditions and varying industries.
We strive to attract the most qualified, passionate candidates who specialize in investment banking, investment management, private wealth management, and a variety of other business functions.
We work tirelessly to create an inclusive culture and take pride in fostering employees' professional and personal growth. We empower our people to bring their best thinking each day so we can deliver the tailored, thoughtful work and problem-solving abilities that our clients expect.
Equally, we are proud of our long-term partnerships with the communities in which we live and work, a legacy we inherited from our founder.
We invite you to learn about how we are seeking excellence in everything we do and empowering our clients' success with passion, creativity, and rigor. For more information, visit williamblair.com.
We are seeking a highly motivated, Senior Client Relationship Manager to join our established Client Services team which is responsible for communicating portfolio construction, positioning, and outlook to clients. The Senior Client Relationship Manager will manage strong and extensive relationships with the largest key institutional accounts to ensure account retention and promote the cross-sale of additional investment products and services. The individual will interact with clients regularly to stay on top of needs and concerns and to educate clients on current market trends, research and pertinent data.
Responsibilities may include but are not limited to:
Develop and strengthen relationships with key existing institutional clients by executing proactive, ongoing interactions to foster account retention.
Leverage knowledge of client investment strategy, account performance and market developments, combined with extensive William Blair product knowledge to promote the sale of additional strategies.
Implement complex transactions and client requests in an accurate and timely manner.
Provide direction and coordinate all sales and support efforts of Client Service Associates and others working on key client relationships to ensure a unified, high quality message and approach to all client interactions.
Mentor Client Relationship Managers in how to develop and reinforce relationships with clients and provide Investment Client Review support of smaller client relationships.
Convey deep investment experience, knowledge of William Blair's investment products and services, as well as a high degree of professionalism and poise in client review meetings.
Provide all necessary support to retain key institutional clients and achieve cross-sell goals for existing client base. Work with Sales to generate leads and assist in the sales process.
Qualifications:
Bachelor's Degree required
MBA or other advanced financial degree preferred
CFA preferred
7-15 years of institutional experience in consulting, client relationship management or institutional portfolio management required
Series 7 and 66 (or 63 and 65) licenses required or must be obtained within 90 days of start date
Extensive experience in managing complex investment expectations
Broad knowledge of capital markets and economics
Ability to provide direction in order to build a strong team environment
Extensive experience in making presentations to institutional investors
In-depth knowledge of investment strategies
Ability to deliver clear, effective communication and take responsibility for understanding others
Ability to build and maintain working relationships with others to achieve objectives
Dedication to detail and follow-up
#LI-HF1
A reasonable estimate of the current base salary range at time of posting is below. Base salary does not include other forms of compensation or benefits. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job responsibilities, market considerations and, if applicable, the location of the position.
This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.
Our featured benefit offerings include medical, dental and vision coverage, employer paid short & long-term disability and life insurance, 401(k), profit sharing, paid time off, Maven family & fertility benefit, parental leave (including adoption, surrogacy, and foster placement), as well as other voluntary benefits.
Salary Range$200,000—$225,000 USD
William Blair is an equal opportunity employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, gender, age, national origin, sexual orientation, unfavorable discharge from the military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for. EOE m/f/d/v
Be aware of hiring scams: William Blair has clear processes and guidelines with regards to recruiting. We do not request personal financial information in connection with an employment application nor does William Blair extend any employment offers without first conducting an interview through one of its registered offices. William Blair does not use instant messaging services such as WhatsApp, Telegram, or iMessage as part of the recruiting or interviewing process.
Note to External Recruiters / Search Firms: William Blair does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.
Download William Blair's privacy policies for job applicants:
California Consumer Privacy Act Privacy Notice (CCPA)
General Data Protection Regulation Privacy Notice (GDPR)
Contact us should you have any questions or concerns.
Client Relationship Manager (Onsite in Aurora, IL)
Account Manager Job 19 miles from Streamwood
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
Job Description:
Join Pitney Bowes as a Client Relationship Manager onsite in Aurora, Illinois. You will play a pivotal role in driving growth and ensuring continued success. As a valued team member, you will manage client relationships, ensuring our customers achieve optimal results in their mailing campaigns while adhering to United States Postal Service (USPS) regulations.
The base salary range for this position is $54,000 to $64,000 with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.
You are a results-driven professional with a talent for building strong client relationships and delivering exceptional service. With clear communication and sound judgment, you excel in balancing client expectations while fostering collaboration across teams.
As a Client Relationship Manager, you will:
Cultivate and manage relationships with small to medium-sized clients to encourage repeat business and new opportunities.
Lead the proposal process, including budgeting, pricing, proposal writing, and contract negotiations.
Actively address and prevent client issues to enhance retention and satisfaction.
Communicate updates and recommendations to senior management and clients to ensure alignment and client retention.
Deliver in-depth analysis and presentations to senior-level management.
Engage regularly with client representatives in person to strengthen relationships and foster loyalty.
Monitor reporting metrics to ensure service levels, volumes, pricing, and quality align with expectations.
Collaborate with USPS and internal departments to recommend improvements in mail quality (e.g., design, readability, and Critical Entry Time).
Gain a thorough understanding of assigned clients' products and business strategies to identify additional revenue opportunities.
Develop and present proposals to decision-makers that enhance revenue and profitability.
Renew and negotiate contracts based on Pitney Bowes' rate card guidelines while securing formal agreements.
Advocate for regulatory changes with clients and assist with implementation strategies.
Represent Pitney Bowes Presort Services at industry events and trade shows.
Achieve and maintain MDP (Mail Design Professional) certification within the first year of employment.
Perform additional duties as assigned.
Your Background as a Client Relationship Manager, you have:
Minimum 3 years of relevant work experience.
Proven ability to establish and nurture long-term client relationships.
Persuasive communication and negotiation skills with adaptability to diverse situations.
Proficiency in Microsoft Office, with advanced PowerPoint capabilities.
Strong decision-making skills with the ability to prioritize multiple assignments.
Exceptional organization, attention to detail, and ability to work amidst frequent interruptions.
Excellent verbal, written, listening, and interpersonal communication skills.
Our Team at Pitney Bowes, we do the right thing, the right way. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
Pitney Bowes Presort Services performs mail sorting; performing some of the work that would typically be performed by the USPS . For completing this work, Presort Services receives discounted postage rates. By performing this sorting work on behalf of our clients, we are able to share a portion of that discount with them. Our national network of operating centers processes over 17 billion of pieces of mail annually. We provide mailers with end-to-end solutions from pick-up at their location into delivery into the postal system network, providing optimal postage savings.
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)
Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.
All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Client Services Account Manager (Chicago, IL)
Account Manager Job 28 miles from Streamwood
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As a SPM Client Services Account Manager at STERIS, you are tasked with providing excellent Customer support while ensuring KPIs for Customer satisfaction and continued business growth are met. You will serve as the primary partner with our Customers to ensure our SPM software is meeting their needs and enhancing the operation of their sterile processing departments while focusing on Customer-focused initiatives. You will be expected to drive success and lead the team as they provide excellent support to our Customers, meet high expectations, and develop a strong partnership with our Customers.
This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following states/cities: Chicago, IL and surrounding areas
What you will do as a Client Services Account Manager
* Lead current Customers in identifying additional solutions to help increase their utilization of SPM (interfaces, modules, mobile hand scanners) and provide excellent Customer support while ensuring KPIs for Customer satisfaction and continued business growth are met.
* Work with Customers on recommendations for strategic adjustments to maximize Customer satisfaction and growth opportunities for SPM business.
* Lead initiatives and implementation for annual software upgrades, new feature adoptions, and new products and services.
* Identify and establish site visits to coordinate and execute assigned implementations of modules, services, and interface for Customers. Identify opportunities for additional reoccurring revenue through products and services based on Customer's needs and requirements.
* Manage assigned Customer renewals of their technical support and upgrade service agreement.
* Provide training and Customer support to help Customers increase their utilization of SPM and satisfaction with the products.
* Lead the remediation and mitigation of Customer issues and for at-risk Customers throughout the region.
* Maintain a thorough understanding of software capabilities and use this understanding to provide solutions for Customers.
* Partner with sales, implementation, and other commercial teams to drive on-site visits for business analysis, system configuration, and continued education to drive upgrade proposals to the Customer.
* Collaborate with internal STERIS teams to drive overall Customer satisfaction.
The Experience, Skills and Abilities Needed
Required:
* Bachelor's degree
* 5 years of project management experience implementing software and/or hardware within Customers in an enterprise IT organization
* In lieu of Bachelor's degree, Associate's degree with 9 years of related experience OR High School diploma with 13 years of related experience
* Ability to complete the Certified Central Service Vendor Partner (CCSVP) certification within the first year of employment
* Must be able to be compliant with hospital/customer credentialing requirements
Preferred:
* General knowledge of software, servers, IP addresses, networking concepts (DHCP, Static IP, etc.)
* Experience in sterile processing departments
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is just a brief overview of what we offer:
* Base Salary + Incentive Compensation Program
* Cell Phone Stipend
* Robust Training Program
* Paid Time Off + 9 Corporate Holidays Per Year
* Excellent Healthcare, Dental, and Vision Benefits
* Healthcare and Dependent Flexible Spending Accounts
* Long/Short Term Disability Coverage
* 401(k) with a Company Match
* Parental Leave
* Tuition Reimbursement Program
* Additional Add-On Benefits/Discounts
Must be able to be compliant with hospital/customer credentialing requirements
#LI-BS1
Working Conditions
Travel up to 75%-100%
Home Based
Pay range for this opportunity is $93,000 - $100,000.This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:
STERIS Benefits
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
Req ID: 48881
Job Category: Customer Operations/Customer Support
Location:
Chicago, IL, US, 60612
Workplace Type: Remote
STERIS Sustainability
Life at STERIS
Client Relationship Manager
Account Manager Job 28 miles from Streamwood
div class="jv-job-detail-description" ng-non-bindable="" h3Description/h3 p ng-non-bindable="" div style="text-align: justify;"span style="font-family: verdana , geneva;font-size: 10.0pt;"strong Client Relationship Manager/strong/span/divdiv style="line-height: normal;"bspan style="font-size: 10.0pt;font-family: Verdana , sans-serif;"Reports to: Head of Client Engagement /span/b/divdiv style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;" /span/divdiv style="margin-bottom: 8.0pt;text-align: justify;line-height: 107.0%;"span style="font-size: 10.0pt;line-height: 107.0%;font-family: Verdana , sans-serif;"BAI and RMA have come together as ProSight Financial Association, a leading industry organization whose purpose is to empower financial services leaders to strengthen and advance our industry. The strategic combination brings together RMA's expertise in serving the commercial banking and risk management functions and BAI's knowledge in serving the retail banking and regulatory compliance functions. It's a complementary union of two non-profit organizations that have always had their members' and customers' best interests in mind. Our industry-leading offerings include: peer sharing events, thought leadership, learning and development, and decision support solutions. Our work creates positive ripple effects throughout financial services organizations and ultimately helps consumers, businesses and communities thrive./span/divdiv style="text-align: justify;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;"The Research business within ProSight, is a benchmarking, data analytics, and insights line of business serving the financial services industry including the largest banks in the U.S. We are seeking a highly motivated and client service-oriented Client Relationship Manager to join our growing team. The Client Relationship Manager (CRM) is responsible for all aspects of relationship management and development with a portfolio of 10-15 existing Research customers. The CRM will oversee all phases of the customer lifecycle to ensure 1) successful delivery of Research programs, 2) effective adoption and usage of analysis insights across the customer organization, 3) build strong, trust-based relationship with key client leaders at multiple levels of the customer, 4) identify customer needs and propose new program solutions, and 5) act as the primary point of contact for all Research programs./span/divdivbuspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;"/span/u/b/divpbuspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;"Responsibilities:/span/u/b/pdivspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;position: relative;top: 0.5pt;"Engagement Management/span/divul style="margin-top: 0.0in;"li style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Inspire customer confidence through timely and reliable execution of services/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Ensure customers track to most effective use of Research programs and solutions/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Create internal account plans for customers to identify areas of needs/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Establish a cadence of communicating with customers about adoption of trends, sentiment, and mining opportunities for engagement/span/lili style="color: black;font-family: verdana , geneva;font-size: 10.0pt;"span style="font-family: verdana , geneva;font-size: 10.0pt;"Conduct customer training and onboarding activities/span /li/uldivspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;position: relative;top: 0.5pt;"Program Management/span/divul style="margin-top: 0.0in;"li style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Lead and deliver initiatives and customer engagements and programs/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Manage all phases of customer program lifecycle to ensure successful delivery/span /li/uldivspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;position: relative;top: 0.5pt;"Problem Solving/span/divul style="margin-top: 0.0in;"li style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Identify the most critical aspects of a problem and guide business focused solutions and recommendations that drive customer value/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Initiate changes to program direction where required, and able to decide and act without the total picture/span/lili style="color: black;font-family: verdana , geneva;font-size: 10.0pt;"span style="font-family: verdana , geneva;font-size: 10.0pt;"Able to successfully navigate internally to solve customer problems/span/li/uldivspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;position: relative;top: 0.5pt;"Commercial Orientation/span/divul style="margin-top: 0.0in;"li style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Help protect the core value of the relationship and identify strong opportunities for growth (Retain, Recognize and Recommend)/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Understand and uncover client needs, initiatives, and deployment opportunities to develop and align prioritized programs for customers with identified milestones and goals/span/li/uldivspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;position: relative;top: 0.5pt;"Advocacy/span/divul style="margin-top: 0.0in;"li style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Identify opportunities for clients to act as advocates (e.g. testimonials, case studies, etc.) /span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Analyze customer utilization patterns to identify areas of opportunity, risk, and need/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Share best practices with customers and encourage their adoption and usage of program deliverables and insights/span /li/uldivspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;position: relative;top: 0.5pt;"Operational Support/span/divul style="margin-top: 0.0in;"li style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Provide operational support for the customers under your management to give customers a primary point of contact for all issues related to Research programs and solutions/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Collaborate with Research Intelligence Experts and Data Management and Analytics team to resolve inbound customer issues/questions, data submissions and QA and scheduling needs/span/lili style="color: black;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;top: 0.5pt;"Partner internally on communication planning including lifecycle marketing, targeted customer communications, and thought leadership campaigns/span/li/uldivbuspan style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;"Requirementsspan /span/span/u/b/divul style="margin-top: 0.0in;"li style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"Bachelor's degree required/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"5+ years of customer service, training, or sales experience/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"span Experience working with large banks or financial services clients required /span/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"A deep customer service focus with strong attention to detail/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"Proactive, strategic, and creative thinker with a collaborative approach to problem solving and project management/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"Analytical and quantitative aptitude/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"A proven ability to build long-term customer relationships/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"Excellent communication and interpersonal skills with the ability to interact with clients at all levels (analyst to executive)/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"High computer literacy and ability to learn new software/span/lili style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"Occasional client facing travel required, estimated to be less than 10% of the time/span /li/uldiv style="text-align: justify;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;" /span/divdiv style="text-align: justify;line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;"The compensation range for this position is $120,000-$150,000 which includes base salary and participation in a commission plan based on individual sales results./span ProSight offers an outstanding benefits package with comprehensive insurance coverage, a 401(k) plan with company match, flexible paid time off, hybrid and remote working models, tuition assistance and the ability to work in a collaborative, team-oriented environment./span/divdiv style="text-align: justify;"span style="font-size: 10.0pt;line-height: 115.0%;font-family: Verdana , sans-serif;" /span/divdiv style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;" /span/divdiv style="line-height: normal;"span style="font-size: 10.0pt;font-family: Verdana , sans-serif;"To learn more about our company please visit /spana href="********************************* style="font-size: 10.0pt;font-family: Verdana , sans-serif;"******************************* style="font-size: 10.0pt;font-family: Verdana , sans-serif;", /spana href="************************** style="font-size: 10.0pt;font-family: Verdana , sans-serif;"************************ style="font-size: 10.0pt;font-family: Verdana , sans-serif;", and /spana href="************************************** style="font-size: 10.0pt;font-family: Verdana , sans-serif;"************************** style="font-size: 10.0pt;font-family: Verdana , sans-serif;" /span/div
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Associate National Account Manager, Amazon
Account Manager Job 20 miles from Streamwood
Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.
When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.
Explore life at Fortune Brands here.
Job Description
This Associate eCommerce Account Manager, Amazon for our Master Lock brand will assist in managing the strategic partnership of Master Lock and Sentry Safe products with Amazon. This is a key sales role, responsible for collaborating with customers and cross-functionally within other various customer departments. You will work with multiple areas within The Master Lock Company, providing feedback and insights to the e-Comm team & to other cross-functional groups within the organization such as Demand Planning, Product Mgmt, Finance and Supply Chain.
The ideal candidate will have direct experience managing or supporting the Amazon eCommerce account within a consumer products, durables, or retail brand. They will bring strong analytical skills, fluency in Amazon Vendor Central, and a proactive mindset to help drive profitable growth through data-driven decision making, cross-functional collaboration, and customer insight.
Location: This is a remote position based in the Seattle, WA area, open to candidates with direct Amazon account management experience. We anticipate up to 5% travel.
What you will be doing:
Identify trends and formulate action plans for growing product categories by analyzing POS, inventory, orders, and competitive landscape
Provide support on Amazon Advertising, analyze performance metrics, suggest optimizations, and liaise with agency partners
Feed product team with insights on emerging products and competitors in spaces TMLC currently does not play
Analyze assortment productivity and sales performance to support decision making related to advertisement, promotions, and content improvement
Create, maintain, and analyze relevant dashboards/reports and present findings
Anticipate demand shifts by analyzing glance views and conversion data to better inform business of demand trends and shifts.
Identify demand patterns and recommend actions to minimize impact of cancelled orders
Evaluate conversion and search metrics to understand how products fluctuate against avg. rankings Develop pricing recommendations to maximize sales based on historical changes, promotions, etc.
Partner with Supply Chain and Demand Planning to secure forecasts in line with channel plans and financial forecasts
Work with Sales and Product to develop better forecasts for new product launches.
Assist in portfolio streamlining efforts by analyzing where sales migrate when buy boxes are down/products are out of stock/low availability/streamlined
Provide support for financial forecasting, including assisting in monthly sales projections and quantifying risks and opportunities
Take part in annual budgeting process to quantify share loss/gains, new product impacts, major events, and promotions
Qualifications
Basic Qualifications
Experience working in Amazon Vendor Central
3+ years of experience in Analytics / Finance / Marketing / Sales
Strong understanding of Amazon selling environment and platforms
High proficiency in Excel/Tableau and data analysis
Team player who can effectively balance customer and company objectives
Excellent interpersonal and communication skills to collaborate with internal and external partners and stakeholders
Proven negotiation skills and problem-solving skills
Knowledge of developing and introducing merchandising programs
Nice to Have:
Bachelors Degree in Business or similar
Additional Information
Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $67,000 USD - $101,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.
At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates' feeling of belonging at work.
Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.
Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN
Equal Employment Opportunity:
FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Reasonable Accommodations:
FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.
To protect yourself from fraudulent job postings or recruitment scams, please note that FBIN job postings are exclusively hosted on our careers page at **********************
Technical Account Manager
Account Manager Job 28 miles from Streamwood
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Technical Account Managers work cross-functionally to support Stripe's largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.
What you'll do
Strategically support Stripe's largest and most complex users.
Responsibilities
* Provide a gold standard experience to your assigned accounts' key stakeholders
* Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
* Foster long term user relationships that grow loyalty to Stripe and Stripe products
* Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
* Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
* Lead user facing meetings both in person and through video chat
* Collaborate on the continued design of this support offering
* Create user-facing content for long term solutions
Who you are
We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
* 5+ years experience in enterprise level client-facing work
* Strong product sense and energized by the challenge of solving difficult user related problems
* Strong written and verbal communication skills
* Ability to lead complex integration conversations in a highly consultative and proactive manner
* Familiarity with APIs and ability to explain API concepts to Stripe's largest and most technical customers
* Familiarity with SQL and comfort building basic queries and modifying more complex ones
* Strong technical troubleshooting skills and experience interfacing with technical teams
* Adept client relationship management skills
* Ability to engage in business-level and technical conversations at multiple levels of the organization
Preferred qualifications
* Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
* Experience practicing in small to medium scale project management
* Strong organizational skills and self-starting mindset
* Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL
* Ideal experience in the payments industry
Hybrid work at Stripe
This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office).
Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.
A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.
Pay and benefits
The annual US base salary range for this role is $108,400 - $162,600. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Senior Account-Based Marketing Specialist
Account Manager Job 28 miles from Streamwood
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Sr. ABX Specialist - Strategic
Overview:
The ABM Senior Specialist is a key role in driving the success of our 1:1 Account-Based Marketing (ABM) strategy. This individual will be responsible for planning, executing, and optimizing targeted marketing programs focused on engaging and converting a select few high-value strategic accounts. The ideal candidate is a data-driven marketer with a strong understanding of ABM principles, excellent project management skills, and has a strong ability to collaborate effectively with sales and marketing teams.
Responsibilities:
* Strategy & Planning:
* Support the development and execution of the overall 1:1 ABM strategy, aligning with business objectives and revenue goals.
* Identify and segment high-value accounts based on various criteria (e.g., industry, revenue, potential).
* Develop detailed ABM plans for target accounts, including goals, strategies, tactics, timelines, and budgets.
* Collaborate with sales to define account engagement strategies and ensure alignment throughout the customer journey.
* Campaign Execution:
* Manage the execution of multi-channel ABM campaigns, leveraging a mix of online and offline tactics (e.g., personalized content, email marketing, events, direct mail, digital advertising).
* Create or oversee the creation of compelling and personalized account-based content tailored to specific accounts and buyer personas.
* Coordinate with internal teams (e.g., product marketing, brand, digital) and external vendors to ensure timely and effective campaign delivery.
* Utilize marketing automation platforms and ABM tools to execute and track campaigns.
* Measurement & Optimization:
* Define and track key ABM metrics to measure campaign effectiveness and ROI (e.g., engagement rates, pipeline generated, deal velocity).
* Analyze campaign data to identify areas for improvement and optimize campaign performance.
* Provide regular reports and insights to stakeholders on ABM progress and results.
* Conduct A/B testing to refine messaging, tactics, and targeting.
* Sales Enablement & Collaboration:
* Work closely with sales teams to ensure they are equipped with the necessary resources and information to engage target accounts effectively.
* Facilitate regular communication and feedback between sales and marketing to optimize ABM efforts.
* Provide training to sales on ABM best practices and how to leverage marketing programs.
* Technology & Tools:
* Become proficient in the use of ABM platforms and marketing automation tools.
* Evaluate and recommend new technologies to enhance ABM effectiveness.
* Ensure data integrity and accuracy within ABM systems.
Qualifications:
* Bachelor's degree in Marketing, Business, or a related field.
* 3-5 years of experience in B2B marketing, with a focus on ABM.
* Proven track record of planning and executing successful ABM campaigns.
* Strong understanding of ABM principles, strategies, and tactics.
* Experience with marketing automation platforms (e.g., Marketo) and ABM tools (e.g. 6sense).
* Excellent project management and organizational skills.
* Strong analytical skills and the ability to interpret data to drive decisions.
* Excellent communication and interpersonal skills.
* Ability to collaborate effectively with cross-functional teams.
* Strong writing and content creation skills.
* Experience in the Cybersecurity industry is a plus.
Preferred Skills:
* ABM certification.
* Experience with Salesforce or other CRM systems.
* Knowledge of account-based sales development.
#LI-Hybrid
Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: ****************************
The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between:$107,000-$161,000 USD
What you can look forward to as a Full-Time Okta employee!
* Amazing Benefits
* Making Social Impact
* Developing Talent and Fostering Connection + Community at Okta
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! **************************************
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at *************************************
U.S. Equal Opportunity Employment Information
Read more
Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Pay Transparency
Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ******************
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at ***************************
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Okta
The foundation for secure connections between people and technology
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
Senior Major Accounts Director - Corporate Accounts (USA)
Account Manager Job 28 miles from Streamwood
OUR VISION
To be the preferred partner for securing vehicles at loading docks for the largest warehouse operators in North America and Europe.
OUR VALUES
R e s p o n s a b i l i t y
E n g a g e m e n t
E x c e l l e n c e
I n n o v a t i o n
JOB DESCRIPTION
Reporting to the Director of Sales, the Senior Major Accounts Director is responsible hunting targeted new major account to grow the existing customer and managing corporate clients across the United States according to established regions. This role requires extensive experience in enterprise sales, strategic account management, and revenue growth within large organizations.
MAIN RESPONSIBILITIES
Hunt targeted new major accounts to grow the existing customer base.
Sell, qualify, and close opportunities with large-size corporate accounts.
Lead account strategy and execution to maximize profitability and retention.
Negotiate complex contracts and pricing agreements tailored to corporate needs.
Maximize the number of existing customers with corporate agreements.
Develop and maintain strong relationships with corporate accounts for long-term partnerships.
Identify opportunities for expansion, upselling, and cross-selling within major corporate clients.
Conduct strategic account analysis and build an account plan with Account Manager support.
Follow and manage opportunities from start to finish.
Actively develop new opportunities within existing large accounts.
Maintain partner relationships at a strategic level (C-level executives) to ensure satisfaction and loyalty.
Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
Prepare an annual business development action plan for achieving account acquisition and sales volume objectives.
Provide regular reports on account performance, revenue growth, and client engagement.
Execute the GMR Safety sales process and validate qualification criteria.
Identify customers' compelling reasons to buy and build urgency.
Build prospecting lists of major accounts to solicit.
Work effectively with all company departments.
Participate in shows and networking events relevant to business development.
Participate in internal meetings, training, and coaching.
Optimize travel for time and cost-effectiveness.
Utilize and update projects in the CRM.
QUALIFICATIONS & COMPÉTENCES REQUISES
7 to 10 years of experience in C-Level corporate sales;
Skills in negotiation of major accounts;
Competencies in hunting, asking questions, selling value, differentiating, qualifying, and closing sales;
Personable and strong at building relationships;
Expertise in major account strategies, and proactive in implementing solutions;
Knowledge of the warehouse environment (asset);
Excellent sense of responsibility and accountability for business results;
Strong interpersonal skills (teamwork, self-control, attentive listening, tact, and diplomacy);
Excellent command of Microsoft Office suite software and CRM;
Bilingual English/French, both spoken and written;
Ability to travel (Canada and the United States) - approximately 25% of the time.
CONDITIONS OF EMPLOYMENT
Competitive compensation;
Full group insurance;
Three weeks vacation;
Two family days and three personal days;
Employee assistance program and telemedicine program;
RRSP and DPSP with employer contributions;
Flexible working hours and the possibility of two teleworking days;
Completely renovated office and plant;
Corporate events and social activities;
Rewarding job in a dynamic team;
Fast-growing company!
GMR SAFETY thanks all those who offer their services. However, only the selected candidates will be contacted.
GMR SAFETY follows the principles of employment equity.
Client Relationship Manager - (Futures & Options Experience Needed)
Account Manager Job 28 miles from Streamwood
Hybrid: 3 days in office 2 days from home
40 hrs with roughly 10hrs of OT on average 50 hours a week.
Client Relationship Manager/Client Service Representative
FULLTIME/PARTTIME: Fulltime
LOCATION: Chicago, IL 60661
SCHEDULE: 40hrs with 10hrs of 10 on average.
PAY RANGE: $45.00-$48.44 hourly
(Exact compensation may vary based on skills, experience, and location. Base pay information is based on market location.)
ASSIGNMENT:
JOB DESCRIPTION:
As a Client Relationship Manager/Client Service Representative (CSR) you will be the main point of contact for customers dealing in Futures & Options and OTC clearing.
The primary functions of this role are to provide client support with trade/position management, relationship management, and field market/product inquiries across the derivatives space.
This role will be supporting top tier institutional clients, which will require outstanding customer service to enhance the overall relationship.
JOB RESPONSIBILITIES:
Subject matter expert for client queries regarding trades, positions, lifecycle events, commission, reporting, product offering
Navigate the organization (central point of contact for client) by doing research and/or internal outreach to get responses to client queries and escalations
Escalation point for clients as well as internal teams that are looking to drive resolution on critical initiatives
Coordinate outreach and understand clients' intentions around last trade date, esp. on physically settled contracts, and options expiries
Coordinate client requests for additional access to the Mercury portal
Establish frequent dialogue with the Marketing team keeping them abreast of client concerns or product asks and tracking this via internal databases
Establish regular meetings with priority clients to drive discussions around metric trends, outstanding issues (OILs), and strategic industry focus areas.
Meetings should encompass a holistic view of the operational side of the relationship (Product, Collateral, Brokerage, Clearing, etc.)
Meetings should have set agendas, accompanied by presentations where applicable, and should be followed up with call reports
Work with Client Service Relationship Managers to establish prioritization on priority client OILs, keep OILs updated in sharepoint, and ensure regular focus on moving solutions forward
Work with clients to move them toward self-service opportunities on the portal, reduce client accommodations, and use etask/tableau metrics to look at opportunities for reducing manual processes
Maintain client profiles, procedures and up to date contact information
REQUIRED QUALIFICATIONS:
The role will demand that the candidate is a strong communicator and leader, as the function demands frequent interaction with business partners as well as clients
The candidate must be able to work in a fast-paced environment and be an effective multi-tasker
The candidate should be able to act without immediate supervision and can take ownership of tasks/processes
The candidate should be able to evaluate the risk elements of such a client facing role and ensure tasks are carried out in a controlled fashion
Candidate should be proficient in Microsoft Excel, Word and PowerPoint
The candidate must be well versed in client execution and clearing, for both futures and derivatives products on global markets
Knowledge of industry rules and regulations, as well as common street wide business practices is required.
WORKING CONDITIONS:
May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipmenwt.
The ability to lift up to 30lbs
Use of computers and technology
Here at Canon Recruiting, People are our priority, and we are committed to Include Diversity in every segment of who we are. It is only through our Diversity, we are made a stronger organization, and increase our ability to provide top tier candidates that our clients have come to know Canon for. We have an inclusive environment all employees are celebrated for their unique differences. The different perspectives and experiences of our workforce give us the competitive advantage that is essential for success in an ever-changing market. By promoting inclusion with the same enthusiasm, we devote to quality and competency, and using the experience from a diverse assortment of backgrounds and experiences, Canon is able to improve the services and value we deliver to clients, employees, and customers. At Canon, Diversification and Inclusiveness are much more than a corporate ambition; they are a critical component in our daily corporate life.
Canon Recruiting is committed to a diverse and inclusive workplace. Canon Recruiting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
The pay range for this position is listed above. Base pay information is based on market location.
We will consider for employment qualified applicants with arrest and conviction records. Our range of benefits may include health care and 401(k) savings plans.
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Technical Account Manager
Account Manager Job 28 miles from Streamwood
Nasdaq is now looking for a Technical Account Manager to join our distributed team. This role will be based in Chicago providing dedicated 100% onsite support to OCC during a 2-3-year period
In this role, you will be essential for technical delivery of our services. Building strong client relationships and achieving high client satisfaction will be fundamental.
The role entails responsibilities such as:
Responsible for overall technical support services towards the client.
Work closely with product engineering & project management teams. Act as a link between our customers and internal teams to proactively run customer expectations.
Own and coordinate client incidents and ensure that they are monitored, regularly updated, and resolved according to agreed resolution/response times.
Accountable for client SLAs and internal/external reporting on KPIs.
Contribute to Client Success strategy to drive growth and elevate support satisfaction.
This will be a hands-on role and where your strong technical understanding of RTC technology will help and guide the client daily.
Skills and Requirements:
You are client oriented with excellent communication and interpersonal skills, as the role will require you to liaise with different departments, business teams, and clients at all levels.
Have a proven and strong client relationship building capability.
Solution oriented and customer focus approach.
Understanding in risk management and quality assurance fields.
Experience with enterprise software implementations. Very strong technical understanding.
Able to adapt to and learn new technology quickly.
Excellent skills in the Office suite and Atlassian products.
Good knowledge of capital markets and financial systems with prior experience in a technology company.
Excellent presentation skills, data-driven and able to present to diverse audience.
Good Unix/Linux knowledge, familiarity with clearing systems technology is an advantage.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
What We Offer
We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.
The base pay range for this role is $118,600 - $197,600. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
Nasdaq's programs and rewards are intended to allow our employees to:
Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
For more information, visit Nasdaq Benefits & Rewards Career page.